Espahotel Plaza Basílica

Hotels
8.6 (1819 reviews)
Aviador Zorita, 27 - 31 , Madrid , es

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Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Family rooms
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Good value for money
Cons:
Noise from the street
Lacking some amenities

Categories

Cleanliness
8.36
Most reviews noted cleanliness positively, though one mentioned a torn towel.
Service
9.13
Many reviews praised the helpfulness and friendliness of the staff.
Location
9.07
The location was frequently described as excellent and convenient.
Room Quality
8.32
Mixed sentiments due to mentions of noise and some issues with air conditioning.
Amenities
7.95
Some amenities were reported as lacking, like a microwave in the apartahotel.
Value for Money
8.61
Overall value rated highly, especially considering the pricing.
Food and Beverage
8.66
Food options met expectations, though not heavily mentioned.
Overall Experience
8.73
Positive experiences reported overall, capturing the essence of satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 23:10

Property Description

Modern Apartments with Wi-Fi and Satellite TV
Espahotel Plaza Basílica offers modern apartments with Wi-Fi connection and satellite TV. Each apartment is equipped with air conditioning, heating, carpeted floors in bedrooms and living rooms, a kitchen with a hob, and a bathroom with a hairdryer and amenities.

Convenient Location in Madrid’s Financial District
Located just a 10-minute walk from Real Madrid’s Santiago Bernabéu Stadium in Madrid’s financial district, Espahotel Plaza Basílica is the ideal choice for both business and leisure travelers. With the Corte Inglés and a variety of restaurants nearby, guests can enjoy easy access to shopping and dining options.

Exceptional Services and Amenities
The hotel offers a 24-hour reception with knowledgeable staff ready to assist with sightseeing recommendations, car rentals, and currency exchange services. Additionally, guests are within walking distance of Madrid’s Convention Centre, making it a convenient choice for business travelers.

Book your stay at Espahotel Plaza Basílica now for a comfortable and convenient experience in Madrid!

Important information:

Please note the studio cannot accommodate extra beds.This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MAD

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs EUR 18 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    Children up to and including 12 years old stay for free when using an available extra bed.
    People 13 years old and over stay for € 28 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.6
Based on 1819 reviews
Cleanliness: 8.36
Service: 9.13
Location: 9.07
Room Quality: 8.32
Amenities: 7.95
Value for Money: 8.61
Food and Beverage: 8.66
Overall Experience: 8.73
F
Felipe • family_with_children • br
1
Disappointing
Cons:

The air conditioner in the room was broken, and the outside temperature was 30ºC. I complained, but they didn't offer any solutions and didn't respond to my requests for a refund. The price was way too high for two sleepless nights.

2026-06-20 • via Nuitee
E
Elena • extended_group • es
10
2026-06-20 • via Nuitee
D
DARIO FRANCISCO • solo_traveller • es
7
2026-06-19 • via Nuitee
L
Lluís • solo_traveller • es
8
2026-06-18 • via Nuitee
B
Benito • solo_traveller • es
8
2026-06-17 • via Nuitee
C
CARMEN • solo_traveller • es
4
Cons:

Mobiliario estropeado

2026-06-15 • via Nuitee
P
Pilar • extended_group • es
8
Pros:

Ubicación

Cons:

Olor a tubería. Mobiliario antiguo

2026-06-15 • via Nuitee
C
Candela • couple • es
9
Pros:

El servicio era muy amable. La habitación estaba bien equipada y contaba con todo lo necesario.
La ubicación inmejorable. Si vienes en coche, hay bastante sitio para aparcar (zona azul).

Cons:

Nada

2026-06-14 • via Nuitee
L
leticia • couple • es
5
Es mejorable.
Pros:

La ubicación estaba muy bien.

Cons:

Nos asignaron una habitación en la que se escuchaba el ruido de las instalaciones de aire acondicionado del edificio, por lo cual era imposible descansar. Tuvimos que llamar a media noche a recepción para que nos cambiasen de habitación.

2026-06-14 • via Nuitee
A
antoine • solo_traveller • fr
8
Pros:

Espace et personnel

Cons:

Bruit , les murs sont trop fin

2026-06-14 • via Nuitee
S
Sanchez Obregón • solo_traveller • es
10
Muy bueno, recomendable.
Pros:

El hotel es tal cual las fotos, el apartamento también, el personal muy amable y muy rápido resolviendo las peticiones.
El apartamento estaba limpio y aúnque tenía poco menaje para nosotros fue suficiente.
La cama para nuestro gusto demasiado blando el colchón pero eso va en gustos. En tema general la estancia fue perfecta, sin duda repetiremos.
A modo de ayuda para otros huéspedes, no tienes puesto kit de limpieza en la cocina pero en caso de necesitarlo con pedirlo a recepción enseguida te lo facilitan. Si eres de los que necesitas oscuridad para dormir en la zona del sofá cama no hay cortinas opacas y nada más amanecer entra mucha luz.

Cons:

Nos gustó todo.

2026-06-14 • via Nuitee
C
catherine • solo_traveller • fr
7
2026-06-13 • via Nuitee
V
Vanessa • couple • us
8
Overall, good bang for your buck. The AC is a little loud, but had a stovetop and a mini fridge
Cons:

The confort of the bed could be better, and the AC made a loud noises all night

2026-06-13 • via Nuitee
M
Ma CARMEN • extended_group • es
8
Alojamiento puntual
Pros:

Nos ha encantado el tipo de alojamiento. Apartamento de dos habitaciones, muy bien distribuido, mucha luz y bien ubicado.

Cons:

Los colchones son blandos y las almohadas muy bajitas. Mucho ruido exterior y de otras habitaciones.

2026-06-12 • via Nuitee
L
Luis • solo_traveller • ve
9
Pros:

Ubicación y comodidad. Camas muy cómodas y la habitación super amplia.

Cons:

Las ventanas son antiguas y no cierran correctamente. Entra un poco más de ruido del que debería.

2026-06-10 • via Nuitee
C
Cidália • couple • pt
9
Pros:

Excelente localização, perto de transportes, restaurantes e comércio. Pessoal atencioso e simpático. Quarto espaçoso. kitchenette pequena, equipada com o essencial. Limpeza e demais serviços, sem nada a criticar.

Cons:

O facto de a kitchenette se encontrar praticamente dentro do quarto, não é prático para cozinhar por causa dos cheiros. Mas dá para o essencial e para preparar refeições leves. O frigorifico é pequeno, mas suficiente para guardar o essencial.

2026-06-10 • via Nuitee
S
State • family_with_children • ro
8
foarte reusit
Pros:

Locatia este buna, aproape de statia de metrou Alvarado si aproape de stadionul Santiago Bernabeu

Cons:

Peretii sunt foarte subtiri, auzi tot prin ei. In al doilea rand nu au avut gel se spalat vasele la bucatarie. Am cumparat unul din banii mei si l-am lasat cadou in camera.

2026-06-10 • via Nuitee
C
Cristo Israel • couple • es
8
2026-06-08 • via Nuitee
G
Gabriella • extended_group • es
8
2026-06-08 • via Nuitee
C
CRISTINA • extended_group • es
10
2026-06-07 • via Nuitee