The PENZ Hotel

Hotels
9 (3503 reviews)
Adolf-Pichler-Platz 3 , Innsbruck , AT

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Business center
Heating
Terrace
See all facilities

Review Highlights

Pros:
Great location
Friendly service
Excellent breakfast
Cons:
Noise issues
Cleanliness concerns
Overpriced amenities

Categories

Cleanliness
8.39
Some complaints about cleanliness levels, particularly in wellness facilities.
Service
9.86
Staff were noted to be very helpful and friendly.
Location
9.4
Excellent location near city center, highly praised by multiple guests.
Room Quality
8.35
Mixed reviews; some rooms were noted to be noisy and lacking features.
Amenities
8.88
Amenities are generally positive, but some guests noted missing items like free water.
Value for Money
8.34
Considered overpriced by some guests given the room conditions.
Food and Beverage
9.39
Breakfast and dining options received high praise for quality and variety.
Overall Experience
9.36
Overall a very positive experience for most guests despite some criticisms.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 21:54

Property Description

Modern Design and Luxurious Hospitality
Experience a blend of modernity and luxury at The PENZ, Innsbruck's first design hotel. Enjoy a perfect ambience for relaxation, rejuvenation, and focused work in a traditionally hospitable setting.

The 5th Floor Experience
Indulge in the panoramic views and culinary delights at the American Bar and breakfast restaurant on the hotel's rooftop. Savor a delicious breakfast featuring exotic fruits, sparkling wine, salmon, and other tasty specialties while soaking in the stunning scenery.

Central Location and Architectural Gem
Conveniently situated in the heart of Innsbruck, The PENZ stands as an architectural jewel, enriching the cityscape. Every detail of your stay is meticulously crafted to ensure a memorable experience.

Book now to immerse yourself in luxury and sophistication at The PENZ Hotel.

Important information:

If you arrive with children, please inform the property about their number and age. You can use the Special Requests box when booking or contact the property directly.

Please note that The PENZ Hotel may pre-authorize the guests' credit cards.

Please note that the rooms are strictly nonsmoking.

Please note that there is no on-site parking but the Rathausgalerie is a public parking garage located directly under the hotel.

When booking 4 rooms or more, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: INN

Location

Guest Reviews

9
Based on 3503 reviews
Cleanliness: 8.39
Service: 9.86
Location: 9.4
Room Quality: 8.35
Amenities: 8.88
Value for Money: 8.34
Food and Beverage: 9.39
Overall Experience: 9.36
K
Karsten • couple • de
8
2026-10-13 • via Nuitee
Z
Zlatko • couple • cr
10
2026-10-12 • via Nuitee
S
Saidinur • couple • id
9
Great place with good breakfast.
Pros:

I like the breakfast. Variety of meal is complete and fresh and the location at the top floor (roof-top) make it even better, with old city view and the mountain at the background.

Cons:

Need to add extra pillow (for me to sleep).

2026-10-12 • via Nuitee
V
Verena • couple • ch
9
2026-10-12 • via Nuitee
W
Wütschert • solo_traveller • ch
9
2026-10-11 • via Nuitee
G
giancarlo • extended_group • it
9
2026-10-10 • via Nuitee
J
Judith • extended_group • gb
8
An enjoyable stay.
Pros:

Amazing breakfast

Cons:

Would have liked a kettle!
I drink tea!!

2026-10-10 • via Nuitee
L
Lorena • couple • ch
8
Ich würde nie wieder mit Hunden kommen.
Pros:

Sehr zuvorkommendes Personal, saubere Zimmer.

Cons:

beim Check in hiess es, dass pro Hund noch 30 euro dazukommen. schlussendlich haben wir pro Nacht 30 euro pro Hund bezahlt.
Sprich für 2 Nächte 120 euro, nur für die zwei Hunde.
Dies ist eindeutig viel zu viel. Es hatte keine spezielle Ausstattung für Hunde, wir haben zwar Näpfe im Zimmer erhalten und ein Hundebett. Aber 120 euro ist eindeutig zu viel!

2026-10-10 • via Nuitee
I
Ivan • solo_traveller • bg
10
2026-10-09 • via Nuitee
H
Heinz • solo_traveller • ch
9
2026-10-08 • via Nuitee
M
Markus • couple • de
7
2026-10-08 • via Nuitee
E
Elisabeth • family_with_children • at
9
Pros:

Das Frühstücksbüfett ist allein schon eine Reise wert

2026-10-08 • via Nuitee
E
elisalveslauer • solo_traveller • br
10
Pros:

Localização e café da manhã

2026-10-08 • via Nuitee
S
Sunny • couple • us
10
Pros:

Amazing location and staff.

2026-10-08 • via Nuitee
L
Ludwig • solo_traveller • de
8
Für einen kurz Aufenthalt ganz gut
Pros:

Die Lage und das Erscheinungsbild sehr schön

Cons:

Zimmer sehr einfach und alt

2026-10-07 • via Nuitee
L
Lisa-Sophie • solo_traveller • at
9
2026-10-07 • via Nuitee
F
Fabrizio • solo_traveller • it
8
2026-10-07 • via Nuitee
A
Anna Maria • solo_traveller • ch
10
Komme gerne wieder
Pros:

Lage und mega Frühstück

Cons:

Alles o.k.

2026-10-07 • via Nuitee
C
Christoph • solo_traveller • at
9
2026-09-19 • via Nuitee
K
Knut • couple • de
9
Aufenthalt im Hotel, inklusive Dachterasse war sehr fein!
Pros:

Fast alles!

Cons:

Anfahrt, war schrecklich!

2026-09-16 • via Nuitee