Kreuz Bern Modern City Hotel

Hotels
8.4 (3715 reviews)
Zeughausgasse 41 , Bern , ch

Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Business center
Heating
See all facilities

Review Highlights

Pros:
Central location
Friendly service
Good breakfast
Cons:
Small rooms
Cleanliness issues
Noise disturbances

Categories

Cleanliness
7.73
Several mentions of cleanliness issues, including dust and unemptied trash.
Service
9.2
Recurrent positive mentions of friendly and helpful staff.
Location
9.24
Consistently highlighted as excellent, central to key attractions.
Room Quality
7.19
Rooms frequently noted as small and sometimes uncomfortable.
Amenities
8.22
Basic amenities stated, with some issues mentioned, but generally satisfactory.
Value for Money
8.18
Mixed reviews on pricing relative to quality; generally satisfactory.
Food and Beverage
8.73
Breakfast received positive feedback with a good variety.
Overall Experience
8.7
Overall satisfaction indicated, despite mentioned drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 22:46

Property Description

Central Location in Bern
Kreuz Bern Modern City Hotel is ideally situated in the heart of Bern, just a short stroll from the railway station. Explore the medieval Old Town and easily reach popular attractions like the Bear Plaza and the Federal Palace of Switzerland within minutes.

Modern Accommodation and Dining
Experience contemporary comfort in our en-suite rooms equipped with modern amenities like flat-screen cable TV and free Wi-Fi. Indulge in delicious Bernese cuisine at the Bärenhöfli restaurant or enjoy a rich breakfast to start your day right.

Convenient Facilities and Nearby Attractions
Take advantage of our free fitness facilities and unwind in the infrared cabin after a day of sightseeing. With shops, restaurants, and a public parking garage nearby, Hotel Kreuz offers convenience and comfort for your stay in Bern.

Book now to experience the perfect blend of modernity and tradition at Kreuz Bern Modern City Hotel.

Important information:

Please note that on the day of arrival, the booking confirmation is also valid as a public transportation ticket (including transportation from Bern Airport).Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BRN

Location

Guest Reviews

8.4
Based on 3715 reviews
Cleanliness: 7.73
Service: 9.2
Location: 9.24
Room Quality: 7.19
Amenities: 8.22
Value for Money: 8.18
Food and Beverage: 8.73
Overall Experience: 8.7
D
Deborah solo_traveller fr
10
2026-08-08 via Nuitee
O
Oleksii solo_traveller ua
10
2026-08-08 via Nuitee
E
Eros solo_traveller nl
9
2026-08-08 via Nuitee
E
Esther solo_traveller ch
8
2026-08-08 via Nuitee
M
Mike solo_traveller nl
7
2026-08-08 via Nuitee
A
Alain solo_traveller ch
8
2026-08-08 via Nuitee
S
Soumyadeep solo_traveller de
8
2026-08-08 via Nuitee
S
Samuel family_with_children ch
10
2026-08-08 via Nuitee
L
Letícia couple br
7
Good location but very small rooms
Pros:

The staff was very helpful and kind, the location of the hotel is very good, only a short walk from the main station, easy to reach even if you are carrying luggage, breakfast was OK, nothing exceptional

Cons:

The room was very small, the A/C didn’t work properly (the staff kindly offered a fan which was enough for keeping the room temperature acceptable), the bathroom was tiny

2026-08-07 via Nuitee
C
Corrado couple it
10
Pros:

Ragazzo alla reception super gentile !

Cons:

Niente

2026-08-07 via Nuitee
N
Nina solo_traveller nl
8
Pros:

The location is the best, right in the old town. The Busker festival was happening, but the room was still very quiet. The bed was comfortable. The hotel provides a big locker for my luggage pre check-in.

Cons:

The breakfast was disappointing. Even for Swiss standards, Kreuz is very expensive, so these kinds of details need to all work.

2026-08-07 via Nuitee
D
Daniela couple ch
9
2026-08-07 via Nuitee
F
Fumiko couple jp
8
便利で快適。迷路のようなホテル内。
Pros:

旧市街の中にあり、どこに行くにも便利。こじんまりとしているが清潔で快適。屋根裏のようだけれども素敵な部屋でバスタブもありました。

Cons:

朝食会場を通り抜けて別棟に行きエレベーターに乗って最後は階段、という部屋に辿り着くまでの難易度の高さ。夜中の鐘の音がややうるさい。

2026-08-07 via Nuitee
W
Walter couple ch
8
2026-08-06 via Nuitee
G
Georgina solo_traveller es
10
2026-08-06 via Nuitee
C
Chiara solo_traveller it
10
Pros:

We stayed for just one night in this hotel. We had a very spacious triple room, well furnished with all the
necessary comforts. The room was very clean, and the check-in service at reception was clear and friendly.

The breakfast was also excellent, featuring a well-stocked corner for vegan options as well.

2026-08-06 via Nuitee
S
Svenja couple ch
10
2026-08-06 via Nuitee
M
Martin solo_traveller ch
7
2026-08-06 via Nuitee
D
Domingo solo_traveller nl
8
Was ok
Pros:

The room is a decent size, and the location is perfect, right in the middle of the city and close to everything. But the room itself feels a bit cheap and basic in my own opinion.

Cons:

The room looks okay at first, but the quality of everything inside is quite cheap. The bed, chair, table, TV, bathroom... nothing really feels well thought out.
For this price, I expected much better. I would rather pay 20–30 CHF more and stay at the Best Western next door. I stayed there last year, and the quality is much better. Everything in the room feels well designed, and it's definitely worth the extra money. My own opinion.

2026-08-05 via Nuitee
N
Nicola solo_traveller ch
10
2026-08-05 via Nuitee