Kreuz Bern Modern City Hotel

Hotels
8.4 (3472 reviews)
Zeughausgasse 41 , Bern , ch

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Central location
Friendly service
Good breakfast
Cons:
Small rooms
Cleanliness issues
Noise disturbances

Categories

Cleanliness
7.73
Several mentions of cleanliness issues, including dust and unemptied trash.
Service
9.2
Recurrent positive mentions of friendly and helpful staff.
Location
9.24
Consistently highlighted as excellent, central to key attractions.
Room Quality
7.19
Rooms frequently noted as small and sometimes uncomfortable.
Amenities
8.22
Basic amenities stated, with some issues mentioned, but generally satisfactory.
Value for Money
8.18
Mixed reviews on pricing relative to quality; generally satisfactory.
Food and Beverage
8.73
Breakfast received positive feedback with a good variety.
Overall Experience
8.7
Overall satisfaction indicated, despite mentioned drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 22:46

Property Description

Central Location in Bern
Kreuz Bern Modern City Hotel is ideally situated in the heart of Bern, just a short stroll from the railway station. Explore the medieval Old Town and easily reach popular attractions like the Bear Plaza and the Federal Palace of Switzerland within minutes.

Modern Accommodation and Dining
Experience contemporary comfort in our en-suite rooms equipped with modern amenities like flat-screen cable TV and free Wi-Fi. Indulge in delicious Bernese cuisine at the Bärenhöfli restaurant or enjoy a rich breakfast to start your day right.

Convenient Facilities and Nearby Attractions
Take advantage of our free fitness facilities and unwind in the infrared cabin after a day of sightseeing. With shops, restaurants, and a public parking garage nearby, Hotel Kreuz offers convenience and comfort for your stay in Bern.

Book now to experience the perfect blend of modernity and tradition at Kreuz Bern Modern City Hotel.

Important information:

Please note that on the day of arrival, the booking confirmation is also valid as a public transportation ticket (including transportation from Bern Airport).Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BRN

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.4
Based on 3472 reviews
Cleanliness: 7.73
Service: 9.2
Location: 9.24
Room Quality: 7.19
Amenities: 8.22
Value for Money: 8.18
Food and Beverage: 8.73
Overall Experience: 8.7
J
Josh • solo_traveller • gb
8
Great location, comfortable roo.
Pros:

Room was comfortable and clean, good central location

Cons:

The breakfast was a little lacking

2026-05-23 • via Nuitee
B
BARON • couple • fr
10
2026-05-22 • via Nuitee
J
Jörg • solo_traveller • de
8
2026-05-21 • via Nuitee
M
Marianne • extended_group • de
6
Pros:

Lage

Cons:

Kaffeemaschine defekt
Abflüsse im Bad haben starke Geruchsbildung

2026-05-21 • via Nuitee
L
Lubinda Sylvester • solo_traveller • ch
9
Great place I would go back there anytime I’m visiting Bern.
Pros:

Location and cleanliness

Cons:

Breakfast. Not much variety

2026-05-20 • via Nuitee
Y
ylenia • couple • it
6
2026-05-19 • via Nuitee
M
Matthias • family_with_children • ch
8
Gute, zentrale Unterkunft, ideal für Kurzaufenthalt in Bern
Pros:

Sehr gute Lage in der Altstadt, zentral und doch erstaunlich ruhig. Grosszügiges Zimmer für uns 3.

Cons:

Das Frühstück war gut, aber nicht aussergewöhnlich. Pluspunkt: es wurde ständig nachgelegt, was aus gegangen war.

2026-05-19 • via Nuitee
C
Christine • family_with_children • ch
10
Sehr schönes Hotel an zentraler Lage zu den Sehenswürdigkeiten
Pros:

Wir hatten zu Dritt ein wunderschönes 3 Bett Zimmer. Eltern mit Teenager Tochter. Unsere Tochter hatte ein abschliessbares eigenes Zimmer in unserem Zimmer integriert. Privatsphäre garantiert. Wir waren für eine Nacht dort für eine Stadtbesichtigung. Lage: In Laufweite vom Bundeshaus und Altstadt. Man kriegt bei einer Übernachtung das Bern Mobil Ticket dazu. So konnten wir gratis zum Gurten hochfahren und die ÖV in der Stadt benützen. Für uns das perfekte Hotel für eine Stadtbesichtigung an einer sehr zentralen Lage. Personal sehr nett und zuvorkommend.

2026-05-17 • via Nuitee
V
Verena • couple • ch
8
Zentral und Zimmer sauber
Pros:

Kleines Zimmer und sauber

2026-05-16 • via Nuitee
A
Alda • solo_traveller • ch
7
Pros:

La situation

Cons:

Le repas à l'hôtel

2026-05-16 • via Nuitee
M
Monique • solo_traveller • ch
8
Pros:

Jolie chambre, tout confort.
Petit déjeuner extra.

2026-05-15 • via Nuitee
C
Colette • couple • ch
9
2026-05-14 • via Nuitee
R
Roberto • couple • it
7
A due passi dal centro
Pros:

La posizione ottima per visitare la città .

Cons:

Scarsa collaborazione in reception per quanto riguarda la lingua . Camera basica e colazione sufficiente.

2026-05-12 • via Nuitee
J
Jennifer • couple • ch
9
Pros:

Le personnel était vraiment très sympa, l'hôtel est proche de la gare, propre et les chambres sont super confortable.

Cons:

Rien, tout était bien pour un hôtel 3 étoiles.

2026-05-11 • via Nuitee
S
Sébastien • couple • ch
8
2026-05-10 • via Nuitee
C
Chiara • solo_traveller • at
8
Super Ausgangslage für jegliche Besichtigungen und Unternehmungen in Bern.
Pros:

Sehr nettes Personal, super Lage, gutes Frühstück

2026-05-10 • via Nuitee
J
Jo • solo_traveller • gb
10
Excellent stay in central Bern
Pros:

Friendly, helpful staff. Easy to store luggage. Short walk from train station and in the heart of Bern. Sun terrace on roof! Excellent breakfast, with exceptional range of vegan options - 5*!

Cons:

Nothing - all great!

2026-05-10 • via Nuitee
M
Marc • solo_traveller • ch
10
2026-05-09 • via Nuitee
N
Nora • couple • at
9
Pros:

Die Lage ist perfekt, das Frühstück war gut, das Zimmer traumhaft mit Blick auf den Platz, wir konnten das Gepäck vor und nach dem Check in abschließen lassen.

Cons:

Beim Frühstück könnte noch mehr Gemüse beim Buffet sein (salatgurke, Karotten,…). Aber das ist meckern auf hohem Niveau ;)

2026-05-09 • via Nuitee
L
Leon F • couple • us
4
Desastre
Cons:

Puedo empezar por decir que nos dieron una habitación con la ventana rota, tuvimos que ponerle papel periódico para que no nos entrada la claridad, el viernes y el sábado no dormimos la gritería en los bajos de la ventana hasta las cuatro de la mañana no nos dejó descansar, la llave del baño rota también y encima de eso nos pidieron 150 francos suizos para cualquier daño, cuando nos fuimos lo reclamamos y nos dijeron no que ellos no tenían que devolver nada que eso se aplicaban a los gastos de la ciudad

2026-05-08 • via Nuitee