Oro Verde Cuenca

Hotels
9.3 (639 reviews)
Av. Ordoñez Laso s/n Prolongacion Av.3 de Noviembre , Cuenca , ec

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Excellent and friendly service from staff
Outstanding breakfast / buffet variety
Clean, well-maintained and comfortable rooms
Great location (river view, safe and walkable area)
Well-equipped gym and pleasant pool
Refurbished restaurant and good dining service
Cons:
Reception in one review noted as slow / not immediately attentive
Some rooms have old equipment (noisy fridge, portable AC)
Parking area is far from the main entrance
Occasional noise between shared doors and vacuuming during afternoon
Hotel shows signs of age in parts (old installations, cracked floors)

Categories

Cleanliness
9.4
Multiple reviews praise cleanliness explicitly ("Me gustó la limpieza", "Todo ordenado, limpio"). One note about vacuuming in the afternoon caused temporary disturbance but overall cleanliness is very good.
Service
9.4
Service is repeatedly described as excellent and staff very friendly and helpful ("atención excelente", "personal extremadamente amable"). A few mentions point to slower reception service in one review, which slightly tempers a perfect score.
Location
9.4
Location is frequently praised (river view, convenient and safe area). One minor complaint about parking being distant from the entrance, but overall location is a strong positive.
Room Quality
8.9
Rooms are described as spacious and comfortable, but there are several specific issues noted (old installations, noisy old fridge, portable AC making noise, shared-door noise between rooms). These reduce the room score slightly.
Amenities
9.3
Amenities like a well-equipped gym, pleasant pool temperature and a refurbished restaurant are highlighted positively. The gym being in an external part is mentioned but still considered good.
Value for Money
9
Generally positive overall impressions, but isolated complaints about the hotel being older, refusal to add an extra mattress and some maintenance issues suggest mild downward pressure on perceived value.
Food and Beverage
9.7
Breakfast/buffet receives consistent high praise across many reviews ("desayuno bufete excelente", "variedad del desayuno espectacular"). Dining service staff also singled out for excellent attention.
Overall Experience
9.3
Many guests describe an excellent stay ("todo 10 puntos", "Best hotel in Cuenca", "maravillosa estadía"). Minor issues (noise, old equipment) appear but do not significantly diminish the overwhelmingly positive overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-12 23:48

Property Description

Luxurious Amenities
Hotel Oro Verde Cuenca boasts a range of upscale amenities including a refreshing swimming pool, a modern fitness centre, and a tranquil garden. Guests can unwind and rejuvenate in style.

Comfortable Rooms
The rooms at Hotel Oro Verde Cuenca are designed for ultimate comfort and convenience. Featuring private bathrooms, cozy desks, and LCD cable TVs, guests can relax in a stylish setting. With 24-hour room service and concierge, every need is taken care of promptly.

Convenient Services
From laundry and dry cleaning to massage sessions, the 24-hour front desk at Hotel Oro Verde Cuenca offers a variety of services to enhance the stay. Additionally, the hotel's terrace, tour desk, and luggage storage ensure a seamless and enjoyable experience for all guests.

Book your stay at Hotel Oro Verde Cuenca now to indulge in luxury and comfort!

Important information:

Please note there is an optional guest insurance. Extra charges may apply.

When traveling with pets, please note that an extra charge of U$36.60 per pet, per stay applies.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: GLA

Location

Guest Reviews

9.3
Based on 639 reviews
Cleanliness: 9.4
Service: 9.4
Location: 9.4
Room Quality: 8.9
Amenities: 9.3
Value for Money: 9
Food and Beverage: 9.7
Overall Experience: 9.3
M
Mariela • couple • ec
10
2026-08-06 • via Nuitee
F
Fausto • family_with_children • ec
6
Recepción no brinda inmediatez y servicio atento
Pros:

Bueno, las instalaciones ya están antiguas

Cons:

El servicio de recepción

2026-08-02 • via Nuitee
X
Xiomara • solo_traveller • ec
10
2026-07-20 • via Nuitee
N
NAHOMY PAULETTE • couple • ec
10
2026-07-18 • via Nuitee
A
Andres • couple • ec
8
2026-07-17 • via Nuitee
J
Jose Alejandro • couple • ec
10
Muy lindo todo
Pros:

El estado de las habitaciones y el desayuno buffet

Cons:

La lejanía del Parqueo con la entrada

2026-07-16 • via Nuitee
G
Gabriela • couple • ec
10
Pros:

Top

Cons:

Top

2026-06-18 • via Nuitee
O
Oscar • couple • us
10
2026-06-17 • via Nuitee
K
Kevin Leonardo • couple • ec
10
A comfortable and enjoyable stay with great service and a convenient location.
Pros:

The property was clean, comfortable, and well-maintained. The location was convenient, and the staff were friendly and helpful throughout my stay. The room was spacious, and the amenities met my expectations

2026-06-16 • via Nuitee
J
Jeacoth • solo_traveller • pa
10
2026-06-14 • via Nuitee
N
Nathalie • couple • ec
10
2026-06-09 • via Nuitee
G
Gustavo • couple • ec
8
Pros:

El desayuno y el gimnasio geniales

Cons:

La nevera es vieja y hace demasiado ruido para poder descansar

2026-06-07 • via Nuitee
R
Ruth • solo_traveller • ec
10
2026-06-07 • via Nuitee
J
Jimmy • couple • ec
10
Como siempre la mejor opción en Cuenca. El desayuno bufete excelente como siempre. Nunca lo cambien.
Pros:

Muy bien

Cons:

Nada

2026-05-28 • via Nuitee
D
Danielle • solo_traveller • br
8
Boa! Apesar desse problema, eu voltaria a me hospedar com eles.
Pros:

A localização do hotel é ótima, assim como a academia, mesmo sendo em uma parte externa do hotel. o restaurante passou por uma reforma, então ficou ótimo!

Cons:

O meu quarto tinha um ar condicionado portátil que fazia muito barulho. Infelizmente isso me incomodou. É a segunda vez que eu fico nesse hotel, na primeira vez não tive esse problema.

2026-05-26 • via Nuitee
B
Bruce • couple • ec
10
Nice hotel. Good comfortable quiet room overlooking the River Tomebamba. Nice breakfast and open early.
Pros:

Location onriver.

2026-05-25 • via Nuitee
D
Dominik • solo_traveller • ec
9
2026-05-19 • via Nuitee
A
ANTONIO • couple • ec
10
EN HABITACIONES MUY BIEN, EN ATENCION EXCELENTE.
Pros:

EL DESAYUNO MUY BIEN. LO ESPERADO. LO QUE SI ME SORPENDIO ES LA ATENCION DEL PERSONAL. 11 SOBRE 10. HICIERON QUE LA ESTADIA FUERA MUY BUENA. OTRO PUNTO RELEVANTE ES EL GIMNASIO. MUY EQUIPADO Y CONFORTABLE.

2026-05-18 • via Nuitee
E
Enrique • solo_traveller • ec
10
2026-05-11 • via Nuitee
S
SILVIA • solo_traveller • ec
10
Atencion excelente
Pros:

El personal es muy amable

Cons:

Todo me gustó

2026-05-09 • via Nuitee