Catalonia Puerta del Sol

Hotels
•
Catalonia Hotels & Resorts
9.1 (3864 reviews)
Atocha, 23 , Madrid , es

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Children allowed
Pets allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Noisy rooms
Bathroom amenities issues

Categories

Cleanliness
8.49
Mentioned positive sentiments about cleanliness, but some issues raised with missing amenities.
Service
9.96
The staff was consistently described as friendly and helpful.
Location
10
Frequently praised as perfect and convenient for attractions.
Room Quality
8.95
Rooms were described as comfortable but some noted issues with window size and noise.
Amenities
8.48
Amenities mentioned but some issues with hygiene items for multiple guests.
Value for Money
8.44
Some reviews suggested pricing was high for the offerings.
Food and Beverage
8.99
Breakfast quality was appreciated, although considered pricey.
Overall Experience
9.47
Most reviews expressed a high level of satisfaction despite minor concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 01:50

Property Description

Historic Building in Madrid's Centre
Catalonia Puerta del Sol is housed in an impressive 18th-century building located in the heart of Madrid, just moments away from the iconic Puerta del Sol square.

Modern Amenities and Comfort
The air-conditioned rooms boast elegant parquet floors, contemporary decor, and are equipped with flat-screen satellite smart TVs featuring Chromecast app. Each room also includes a private bathroom and a minibar for your convenience.

Delightful Dining Options
Guests can enjoy a delicious buffet breakfast in the hotel's restaurant every morning, extending until noon on weekends. Additionally, the bar offers a charming roofed terrace, El Patio, perfect for indulging in snacks and drinks. Don't forget to explore the patio adorned with beautiful crystal domes.

Ready to experience the charm of Catalonia Puerta del Sol? Book your stay now and immerse yourself in the vibrant culture of Madrid.

Important information:

Credit cardholder must match guest name or provide authorization.

Please note that guests staying at this hotel have free access to the gym and the hot tub of Hotel Catalonia Plaza Mayor, only 328 feet from the hotel.

Only one dog or cat under 20 kg per room is allowed (on request). Supplement of 25€ per night/animal and deposit of 200€.

As with reservations of more than 4 rooms, special conditions and supplements will apply to those of more than 8 nights.

The property reserves the right to pre-authorize the credit card used to make the reservation for the total amount of the reservation as a guarantee.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MAD

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs EUR 30 per day.

Location

Guest Reviews

9.1
Based on 3864 reviews
Cleanliness: 8.49
Service: 9.96
Location: 10
Room Quality: 8.95
Amenities: 8.48
Value for Money: 8.44
Food and Beverage: 8.99
Overall Experience: 9.47
X
Xiao Ping • family_with_children • cn
9
性价比高
Pros:

早餐性价比高，正菜也可以选，很方便，附近还有一家不错的中餐厅；位置闹中取静，出行无论步行还是打车都方便

2026-06-20 • via Nuitee
I
IOANNIS • solo_traveller • gr
10
Classy and comfort, right in the heart of Madrid
2026-06-20 • via Nuitee
E
Enrique Sebastián • couple • ar
9
Exelente
Pros:

Todo en general

Cons:

Nada

2026-06-19 • via Nuitee
D
denisfV5353UO • Couples • Dublin, County Dublin
10
Great location
Pros:

Beautiful hotel with a fantastic location

2026-06-18 • via Tripadvisor
C
Carlos Macario • couple • us
9
Would highly recommend!
Pros:

Modern , clean , great location and great breakfast! The staff were very helpful and attentive.

Cons:

Nothing

2026-06-18 • via Nuitee
F
Fitzpatrick • couple • ie
10
Really Enjoyable
Pros:

Location, Location, Location
Very Central

Cons:

It was perfect

2026-06-18 • via Nuitee
J
Jose Luis • couple • es
9
Pros:

o.k.

2026-06-18 • via Nuitee
J
Javier • couple • us
10
2026-06-18 • via Nuitee
C
Claudia • couple • ch
8
2026-06-17 • via Nuitee
M
Medina Walther • couple • ar
9
2026-06-17 • via Nuitee
M
Maria soledad • couple • cl
10
Excelente
Pros:

Personal muy agradable, atento y amable, estaba todo impecable

2026-06-17 • via Nuitee
M
maria dolores • family_with_children • es
10
Espectacular
Pros:

La tranquilidad y el trato del personal

2026-06-17 • via Nuitee
A
Alexandra • extended_group • de
10
Wir hatten einen tollen Aufenthalt.
Pros:

Das Hotel liegt super zentral. Man kann alles fussläufig erreichen. Das Frühstück war sehr sehr gut.

Cons:

Die Badezimmertür war leider aus Glas und war unten und oben offen. Die Privatsphäre war dadurch eingeschränkt.

2026-06-16 • via Nuitee
M
martin • solo_traveller • br
10
Pros:

Belíssimo projeto de preservação arquitetonica, equipe fantástica

2026-06-16 • via Nuitee
N
Nai • family_with_children • us
10
Comfy hotel, clean and updated rooms. Thoughtful staff, even got us into our room early!
Pros:

the hotel was very thoughtful. We arrived early for our stay, but the team tried to get us into the room as quickly as possible. They tried to accommodate our stay by at least having our two rooms on the same floor. They went the extra mile by placing complimentary champagne and chocolate in our room for the first night. They thought through the extra touches. Upon checkout the staff went outside to help us hail two cabs to the train station. I would definitely stay here again. The king bed in our jr suite felt bigger than normal!

Cons:

Maybe a list of recommended restaurants in the nearby area placed in our room, and a full shower door, water drips everywhere with the half shower door. Sometimes the hotel smelled of smoke even though I thought the hotel was smoke free.

2026-06-15 • via Nuitee
M
Michel • couple • fr
8
Satisfaction
Pros:

Emplacement et propreté

2026-06-15 • via Nuitee
T
Tippawan • couple • gb
8
2026-06-15 • via Nuitee
B
Başak • family_with_children • tr
8
2026-06-15 • via Nuitee
M
Mikaella • solo_traveller • us
6
2026-06-14 • via Nuitee
N
Neman • couple • az
10
2026-06-14 • via Nuitee