Troy Hotel

Hotels
7.9 (4255 reviews)
68-70 Queensborough Terrace , London , GB
+44 20 3457 8549

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Spacious rooms
Cons:
Limited breakfast options
Some dated amenities

Categories

Cleanliness
7.99
Clean and well-maintained rooms, no major cleanliness issues reported.
Service
8.46
Friendly and helpful staff noted in multiple reviews.
Location
9
Convenient location near metro stations and local amenities.
Room Quality
7.95
Spacious rooms mentioned, though some furnishings are dated.
Amenities
7.48
Basic amenities available, but some guests found them lacking.
Value for Money
7.94
Reasonably priced for the location but some complaints on breakfast.
Food and Beverage
6.49
Breakfast variety and quality received negative feedback.
Overall Experience
7.86
Overall positive stay, with some noted issues in specific areas.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:44

Property Description

Convenient Location
Located in London's vibrant Bayswater district, Troy Hotel is a stone's throw away from Kensington Gardens, surrounded by a variety of shops, bars, and restaurants. Queensway Tube Station is just a 3-minute walk away.

Modern Rooms and Amenities
Each room at Troy Hotel is equipped with a flat-screen Freeview TV, a radio, a cooler, a safe, and tea/coffee making facilities. Some rooms even feature private tiled bathrooms with spa baths. Guests can stay connected with free WiFi throughout the property.

Delicious Dining Options
Start your day with a continental breakfast at Troy Hotel, and explore the numerous eateries in Bayswater for lunch and dinner. With Hyde Park and Oxford Street nearby, and easy access to public transportation, Troy Hotel is the perfect base to explore London's top attractions.

Book your stay at Troy Hotel now and experience the best of London!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LIN

Location

Guest Reviews

7.9
Based on 4255 reviews
Cleanliness: 7.99
Service: 8.46
Location: 9
Room Quality: 7.95
Amenities: 7.48
Value for Money: 7.94
Food and Beverage: 6.49
Overall Experience: 7.86
R
Roger • couple • gb
9
O/N break to see friends and theatre in London
Pros:

Great central location with very friendly staff

Cons:

Nothing really

2026-09-12 • via Nuitee
M
Markku • solo_traveller • fi
9
2026-09-12 • via Nuitee
N
Natalie • family_with_children • ch
8
Pros:

Die Lage ist sehr gut, nahe U-Bahn-Station.

Cons:

Das Frühstück könnte etwas grösser sein.

2026-09-12 • via Nuitee
R
Rosimeri • solo_traveller • br
8
Boa hospedagem em Paddington (cuidado com os pickpockets).
Pros:

Boa localização (perto de duas estações de metrô). Quarto confortável e aconchegante. presença de ar condicionado no quarto. Opções de restaurantes próximas ao hotel.

Cons:

Poderia haver mais opções de frutas na café da manhã. O check-in poderia ser às 14:00 em vez de ser às 15:00. O bairro possui muitos punguistas, foi abordado por um deles.

2026-09-12 • via Nuitee
M
Madis • solo_traveller • ee
4
2026-09-11 • via Nuitee
M
Martyn • extended_group • gb
7
Troy hotel near Paddington.
Pros:

Great location 15 min walk from Paddington Station and tube lines. Hotel was clean and tidy. Friendly and helpful staff. Room was clean and tidy. Bed was fairly comfortable and unbelievably there was a safe and a fridge.

Cons:

Room was a bit dowdy. No bottled water in room.

2026-09-11 • via Nuitee
L
Lauro • extended_group • pt
8
Excelente localização, funcionários atenciosos
Pros:

Boa localização

Cons:

Carpete

2026-09-11 • via Nuitee
U
Ulvi • solo_traveller • ee
8
2026-09-11 • via Nuitee
S
Sabine • couple • be
6
Pros:

De ligging en de kamers waren netjes

Cons:

Het ontbijt is heel sober, fruit uit blik, plaatje croissants. Allerergste voor mij was een muis op de kamer.

2026-09-11 • via Nuitee
D
DS • solo_traveller • nl
6
Ondermaats
Pros:

De locatie is perfect. Makkelijk alles te bereiken met bus, metro of lopend.

Cons:

Prijs/kwaliteit komt niet overeen. Kamer was zeer gehorig, oud; afgebladderde plankjes in badkamer, douchescherm hing los uit de muur, kitranden zaten los, raam sloot niet goed, verschillende dubieuze vlekken in het vloerkleed enz.
Matrassen lagen wel lekker en het beddengoed was schoon. Dekbed was helaas dan weer van een slechte kwaliteit. Denk binnenkant sierkussentje.
Waterkoker had troebel water nadat het gekookt was. Alsof er viezigheid was losgekomen na het koken. Niet uit gedronken dus.

Ontbijt was zeer karig.

2026-09-10 • via Nuitee
R
Raceindo • solo_traveller • nl
7
Een goed hotel maar verwacht niet teveel
Pros:

Alles was schoon!
Kamer ruim en genoeg ruimte om je te bewegen..niets mis mee!

Cons:

Het ontbijt viel helaas tegen, het brood zowel de croissants als gewoon brood niet vers/ of afgebakken daardoor smaakte het taai.
Onder de douche staan, warm water voorziening was niet optimaal.

2026-09-10 • via Nuitee
J
JMM • solo_traveller • my
10
2026-09-10 • via Nuitee
L
Lesley • couple • gb
9
Surpassed our expectations
Pros:

Clean, comfortable staff friendly great location and value for money

Cons:

No alternative milk available at breakfast

2026-09-10 • via Nuitee
H
Hristina • couple • bg
9
2026-09-09 • via Nuitee
P
Pippa • solo_traveller • de
8
2026-09-09 • via Nuitee
P
pierre • extended_group • fr
4
bof bof
Pros:

Nous avons apprécié la literie et le calme de la chambre

Cons:

deux choses:
Le petit déjeuner, le minimum était présent, sans plus, le pain était rassis, les verres étaient sales. À éviter, allez la rendre dans un autre endroit si vous pouvez.
Et la douche, trop petite, on ne peut pas bouger à l’intérieur et pas de robinet thermostatique, la température varie constamment.

2026-09-08 • via Nuitee
M
Mihai • family_with_children • cz
8
Pros:

the area is in a great area, close to Hyde park and 2 different metro stations within walking distance. The room was mostly quiet and very clean

Cons:

the hotel is very old style and the breakfast has very limited selection of foods (bread, boiled eggs, yoghurt, cereal and some fruit compote)

2026-09-08 • via Nuitee
R
Richard • solo_traveller • gb
8
Great value hotel for its location
Pros:

The location for tubes and parks was excellent. There was a certain ageing quietness about the inside and the bed was unusually large and comfy for a cheaper end London hotel.

Cons:

The shower was poor, the breakfast was very budget and there was a lack of sockets.

2026-09-08 • via Nuitee
V
Virginia • family_with_children • es
8
2026-09-08 • via Nuitee
S
Sarah • couple • de
7
Top Lage mit fairem Preis-Leistungsverhältnis
Pros:

Große Zimmer. Freundliches Personal. Sehr gute Lage.

Cons:

Frühstück sehr sehr schlecht.

2026-09-07 • via Nuitee