Best Western Hotel San Marco

Hotels
•
Best Western
8.8 (2523 reviews)
Strada Massetana 70 , Siena , IT

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Air conditioning
24-hour front desk
Room service
Business center
Heating
Pets allowed
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Great location
Cons:
Breakfast could improve
Inconsistent service during issues

Categories

Cleanliness
8.3
Most reviews mention good cleanliness, though there were some issues reported with hot water and power outages.
Service
9.3
Staff were frequently described as friendly, helpful, and accommodating.
Location
9.3
Several reviews highlight the excellent location close to Siena's center.
Room Quality
8.8
Rooms described as comfortable and clean, but some comments about the need for attention.
Amenities
8.8
Good amenities noted, but breakfast options could be improved.
Value for Money
8.8
General sentiment suggests the hotel provides good value for the price.
Food and Beverage
8.3
Breakfast received mixed reviews, with some noting it was lacking.
Overall Experience
8.8
Many positive experiences reported, with minor concerns about specific issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 00:24

Property Description

Modern Rooms and Free Parking
Enjoy the convenience of modern rooms equipped with TV and minibar, along with complimentary parking at Best Western Hotel San Marco. Just a short walk from Siena's historic center, our property offers the perfect blend of comfort and accessibility.

Wellness Center and Relaxation
Indulge in luxury at our wellness center, featuring a sauna, Turkish bath, hot tub, Kneipp, chromotherapy, and emotional showers. Treat yourself to a rejuvenating experience and unwind after a day of exploring the charming streets of Siena.

Convenient Location and Exceptional Service
With easy access to the Tangenziale Ovest ring road and public transportation options, exploring Siena is a breeze. Let our dedicated staff assist you with tickets and provide valuable tourist advice, ensuring a seamless and memorable stay at Best Western Hotel San Marco.

Important information:

If you are booking a prepaid rate and require an invoice, please include your company details in the Special Requests box when booking.

GPS coordinates: 43.30868, 11.31617

Please note that only small size pets are allowed.

When booking more than 7 rooms, different policies and additional supplements may apply.

Please note that the wellness center is closed on Sundays and Mondays.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: FLR

Location

Guest Reviews

8.8
Based on 2523 reviews
Cleanliness: 8.3
Service: 9.3
Location: 9.3
Room Quality: 8.8
Amenities: 8.8
Value for Money: 8.8
Food and Beverage: 8.3
Overall Experience: 8.8
J
Júnior • solo_traveller • br
10
2026-09-19 • via Nuitee
P
Parris • solo_traveller • gb
10
2026-09-19 • via Nuitee
A
alain • couple • fr
8
Super
Pros:

Très bien dans l’ensemble

2026-09-18 • via Nuitee
D
daniel • solo_traveller • kr
10
Pros:

매우 조용한 숙소

2026-09-18 • via Nuitee
N
Nikola • couple • mk
10
2026-09-17 • via Nuitee
S
Sigal • couple • il
8
2026-09-17 • via Nuitee
C
Christo • solo_traveller • bg
9
Perfect
Pros:

The initial issues were fixed thanks to the fast reaction of Guilia and the available washing machine.
Lokation is OK. Some attractions at walking distance.

Cons:

Service needs some improvement in cleaning.

2026-09-17 • via Nuitee
R
Robert • solo_traveller • gb
8
Pros:

Helpful staff

Cons:

Location not good without a car. Surrounded by busy roads

2026-09-17 • via Nuitee
M
Muhammad Farooq Shaikh • solo_traveller • gb
10
Pros:

These guys are simply best in the world... As a world traveller I can rate them 10/10 for hospitality...

Extremely helpful staff... They listen to your issues and help you all the way and make sure everything is sorted in the best possible way... Definitely gonna recommend and keep coming back!!!

2026-09-16 • via Nuitee
M
Manuela • couple • it
6
2026-09-16 • via Nuitee
E
Engin • family_with_children • tr
5
2026-09-16 • via Nuitee
S
Silvia • couple • it
9
Ottimo
Pros:

Parcheggio di fronte ingresso

2026-09-14 • via Nuitee
M
Maryline • couple • fr
8
2026-09-14 • via Nuitee
A
Amerigo Junior • couple • it
9
Pros:

Tutto

2026-09-14 • via Nuitee
A
Antonella • solo_traveller • it
10
Ideale per visitare Siena
Pros:

Posizione, cortesia e disponibilitá dello staff

Cons:

Tutto perfetto

2026-09-14 • via Nuitee
S
Stefano • couple • it
10
Pros:

L’hotel si presenta in condizioni eccezionali pulito e ordinato

Cons:

L’unica pecca a mio gusto la colazione

2026-09-13 • via Nuitee
C
Cassio • solo_traveller • br
8
Pros:

Acesso fácil
Estacionamento
Quarto

Cons:

Café da manha podia ser melhor

2026-09-13 • via Nuitee
D
Daniele • couple • it
9
2026-09-13 • via Nuitee
R
Roberto • solo_traveller • it
10
Pros:

Letto comodo.
Buona insonorizzazione.
Camera un po' piccola ma con spazi comunque adeguati, accogliente, pulita e la finestra finalmente apribile (cosa rara ultimamente negli hotel business).
Parcheggio.
Non eccessivamente lontano dal centro storico a cui si può arrivare anche a piedi.
Personale gentile.
Ho trovato in questa sistemazione tutto quel che volevo.

2026-09-13 • via Nuitee
B
Brian • solo_traveller • au
10
Pros:

Very nice clean and comfortable

2026-09-12 • via Nuitee