Best Western Hotel San Marco

Hotels
•
Best Western
8.8 (2462 reviews)
Strada Massetana 70 , Siena , it

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Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Air conditioning
24-hour front desk
Room service
Business center
Heating
Pets allowed
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Great location
Cons:
Breakfast could improve
Inconsistent service during issues

Categories

Cleanliness
8.3
Most reviews mention good cleanliness, though there were some issues reported with hot water and power outages.
Service
9.3
Staff were frequently described as friendly, helpful, and accommodating.
Location
9.3
Several reviews highlight the excellent location close to Siena's center.
Room Quality
8.8
Rooms described as comfortable and clean, but some comments about the need for attention.
Amenities
8.8
Good amenities noted, but breakfast options could be improved.
Value for Money
8.8
General sentiment suggests the hotel provides good value for the price.
Food and Beverage
8.3
Breakfast received mixed reviews, with some noting it was lacking.
Overall Experience
8.8
Many positive experiences reported, with minor concerns about specific issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 00:24

Property Description

Modern Rooms and Free Parking
Enjoy the convenience of modern rooms equipped with TV and minibar, along with complimentary parking at Best Western Hotel San Marco. Just a short walk from Siena's historic center, our property offers the perfect blend of comfort and accessibility.

Wellness Center and Relaxation
Indulge in luxury at our wellness center, featuring a sauna, Turkish bath, hot tub, Kneipp, chromotherapy, and emotional showers. Treat yourself to a rejuvenating experience and unwind after a day of exploring the charming streets of Siena.

Convenient Location and Exceptional Service
With easy access to the Tangenziale Ovest ring road and public transportation options, exploring Siena is a breeze. Let our dedicated staff assist you with tickets and provide valuable tourist advice, ensuring a seamless and memorable stay at Best Western Hotel San Marco.

Important information:

If you are booking a prepaid rate and require an invoice, please include your company details in the Special Requests box when booking.

GPS coordinates: 43.30868, 11.31617

Please note that only small size pets are allowed.

When booking more than 7 rooms, different policies and additional supplements may apply.

Please note that the wellness center is closed on Sundays and Mondays.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: FLR

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for € 20 per person per night when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.8
Based on 2462 reviews
Cleanliness: 8.3
Service: 9.3
Location: 9.3
Room Quality: 8.8
Amenities: 8.8
Value for Money: 8.8
Food and Beverage: 8.3
Overall Experience: 8.8
M
Mario • family_with_children • it
9
2026-07-24 • via Nuitee
M
Monica R • extended_group • it
8
Pros:

Ottima colazione, molto varia. Bollitore e tisane a disposizione in camera.

2026-07-24 • via Nuitee
T
Tina • couple • si
8
Ok za kratkotrajno bivanje
Pros:

Lokacija super

2026-07-23 • via Nuitee
B
BLEZOT • solo_traveller • fr
8
Pros:

Personnel Professionnel parle plusieurs langues et cherchent à guider et satisfaire le client notamment pour le petit déjeuner sans gluten.

Cons:

Douche sale et insecte

2026-07-23 • via Nuitee
A
Anghileri • solo_traveller • it
9
2026-07-22 • via Nuitee
E
Elaine • couple • gb
10
Great place to stay if you have a car as parking and driving in Sienna is difficult
Pros:

Hotel staff were fantastic , very helpful and shared great local advice on transport and facilities within walking distance. Hotel was ideally situated for bus transport to the centre of Sienna . Breakfast was very good with selections of pastries cold meats and cheeses changing each day .

2026-07-22 • via Nuitee
S
Simone • solo_traveller • it
8
2026-07-21 • via Nuitee
C
claude • solo_traveller • lu
9
2026-07-21 • via Nuitee
J
Jana • couple • cz
9
2026-07-20 • via Nuitee
M
michele • couple • it
8
2026-07-20 • via Nuitee
K
Knut • solo_traveller • de
9
2026-07-19 • via Nuitee
Y
Yunqian • solo_traveller • de
8
2026-07-18 • via Nuitee
M
Michael • extended_group • it
10
Un'accoglienza impeccabile
Pros:

Ho trovato il personale dell'albergo gentilissimo, accogliente e disponibile, la camera molto confortevole e pulita. L'hotel è facilissimo da raggiungere una volta usciti dall'autostrada. Comodo il parcheggio gratuito nel cortile della struttura. Il centro di Siena è raggiungibile sia a piedi (se si ha tempo e voglia di farsi una camminata) che con un piccolo spostamento in auto (5 minuti per raggiungere le mura del centro storico). Ottima anche la colazione a buffet. Lo consiglio assolutamente.

2026-07-17 • via Nuitee
I
IOANNIS • solo_traveller • gr
9
Worth the stay 100%
Pros:

Friendly staff, amazing nicely decorated rooms. Although it sits near a motorway there were no annoying sounds. The environment, the nature. Bonus tip: In about a km there is the Santa Caterina Car Park. Walk 150m uphill and there are the escalators that takes you up the city. Thank me later :0).

Cons:

Nothing.

2026-07-16 • via Nuitee
A
Andrea • family_with_children • it
7
È stato un buon soggiorno.
Pros:

Rapporto qualità prezzo

Cons:

Il bagno piccolo

2026-07-16 • via Nuitee
M
Manuel • couple • it
10
Ideale per soggiornare alle porte del centro di Siena
Pros:

Posizione strategica
Pulizia
Colazione completa ma migliorabile
Qualità prezzo top

Cons:

Manca il balcone nella camera standard

2026-07-16 • via Nuitee
P
piccoli michele • solo_traveller • it
8
2026-07-15 • via Nuitee
P
Pietro • couple • it
7
2026-07-13 • via Nuitee
A
AYSEGUL PARLAK • extended_group • tr
9
2026-07-10 • via Nuitee
P
Pedram • couple • nl
10
2026-07-09 • via Nuitee