Best Western Hotel San Marco

Hotels
•
Best Western
8.8 (2441 reviews)
Strada Massetana 70 , Siena , it

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Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Air conditioning
24-hour front desk
Room service
Business center
Heating
Pets allowed
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Great location
Cons:
Breakfast could improve
Inconsistent service during issues

Categories

Cleanliness
8.3
Most reviews mention good cleanliness, though there were some issues reported with hot water and power outages.
Service
9.3
Staff were frequently described as friendly, helpful, and accommodating.
Location
9.3
Several reviews highlight the excellent location close to Siena's center.
Room Quality
8.8
Rooms described as comfortable and clean, but some comments about the need for attention.
Amenities
8.8
Good amenities noted, but breakfast options could be improved.
Value for Money
8.8
General sentiment suggests the hotel provides good value for the price.
Food and Beverage
8.3
Breakfast received mixed reviews, with some noting it was lacking.
Overall Experience
8.8
Many positive experiences reported, with minor concerns about specific issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 00:24

Property Description

Modern Rooms and Free Parking
Enjoy the convenience of modern rooms equipped with TV and minibar, along with complimentary parking at Best Western Hotel San Marco. Just a short walk from Siena's historic center, our property offers the perfect blend of comfort and accessibility.

Wellness Center and Relaxation
Indulge in luxury at our wellness center, featuring a sauna, Turkish bath, hot tub, Kneipp, chromotherapy, and emotional showers. Treat yourself to a rejuvenating experience and unwind after a day of exploring the charming streets of Siena.

Convenient Location and Exceptional Service
With easy access to the Tangenziale Ovest ring road and public transportation options, exploring Siena is a breeze. Let our dedicated staff assist you with tickets and provide valuable tourist advice, ensuring a seamless and memorable stay at Best Western Hotel San Marco.

Important information:

If you are booking a prepaid rate and require an invoice, please include your company details in the Special Requests box when booking.

GPS coordinates: 43.30868, 11.31617

Please note that only small size pets are allowed.

When booking more than 7 rooms, different policies and additional supplements may apply.

Please note that the wellness center is closed on Sundays and Mondays.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: FLR

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for € 20 per person per night when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.8
Based on 2441 reviews
Cleanliness: 8.3
Service: 9.3
Location: 9.3
Room Quality: 8.8
Amenities: 8.8
Value for Money: 8.8
Food and Beverage: 8.3
Overall Experience: 8.8
I
Istványi • solo_traveller • hu
10
2026-07-04 • via Nuitee
C
CINZIA • extended_group • it
8
COMFORT STAFF ECCEZIONALE
2026-07-03 • via Nuitee
J
Julie • couple • gb
10
Perfect location, clean, comfortable and friendly
Pros:

The hotel was a perfect base for us to explore Siena. It was easy to get a local bus into the city, there was plenty of parking and restaurants nearby. All the staff were very helpful and friendly, especially the 2 ladies on reception (Maddelena, the other lady I apologise to because I can’t remember her name). Maddelena told us the best restaurants in the area, the local dishes to try, where the bus stop was etc.

2026-07-03 • via Nuitee
D
Dariusz • couple • pl
9
2026-07-02 • via Nuitee
H
HSUAN • couple • tw
10
Pros:

房間乾淨
櫃檯人員都滿幫忙的
隔天也告訴我們市中心有市集可以逛

有停車場方便開車自駕

2026-07-01 • via Nuitee
H
Hanneke • couple • nl
8
Prima om Siena te bezoeken
Pros:

Top ontbijt

Cons:

Locatie langs een drukke weg

2026-07-01 • via Nuitee
W
Werner • solo_traveller • de
8
Cons:

Entfernung zum Zentrum, Fußweg direkt an der Hauptstraße

2026-06-30 • via Nuitee
A
Andrea • couple • it
9
Pros:

Tutto ottimo, ottima struttura dove soggiornare vicino al centro di Siena.

Cons:

Niente

2026-06-30 • via Nuitee
L
Lisbeth • family_with_children • es
9
Pros:

Trato de personal,limpieza e inslatalaciones
La limpieza y lo moderno de las habitaciones

2026-06-29 • via Nuitee
D
DANUT HORATIU • family_with_children • ro
8
2026-06-29 • via Nuitee
P
Paolo • couple • us
9
Funzionale e pratico
Pros:

Centralità

Cons:

Niente

2026-06-28 • via Nuitee
M
massimiliano • couple • it
8
Buono
Pros:

Pulito e funzionale

Cons:

Colazione

2026-06-27 • via Nuitee
G
Gioachino Baldi • extended_group • it
9
2026-06-26 • via Nuitee
T
Thaís • couple • br
8
Bom
Pros:

Atendimento maravilhoso dos funcionários, ótimo café da manhã e localização boa (2 minutos de carro do principal estacionamento de Siena). Quarto ok

Cons:

Travesseiros parecem de papel, sofremos um pouco em relação a isso.

2026-06-26 • via Nuitee
M
Marina • couple • fi
9
Pros:

Все понравилось. Хороший отель. Чистый. Очень хороший завтрак.

2026-06-25 • via Nuitee
P
Paul • solo_traveller • gb
8
Pros:

The hotel was clean and quiet with loads of parking.
Breakfast was good with a good selection.

2026-06-25 • via Nuitee
A
angelballe30 • solo_traveller • fr
8
2026-06-25 • via Nuitee
A
Anja • couple • cm
9
2026-06-25 • via Nuitee
D
Daiane • couple • br
8
Excelente custo benefício
Pros:

Ficamos apenas uma noite e atendeu perfeitamente nossas necessidades, quarto limpo, silencioso, chuveiro e cama confortáveis. Pegamos o café da manhã e estava gosto, excelente custo benefício.

2026-06-24 • via Nuitee
K
konrad • couple • de
9
Pros:

Der Weg in die Stadt Siena mit dem Auto in das Parkhaus Santa Caterina un dann mit der Rolltreppe hoch in die Stadt war sehr angenehm

2026-06-23 • via Nuitee