Best Western Hotel San Marco

Hotels
Best Western
8.8 (2399 reviews)
Strada Massetana 70 , Siena , it

Free
Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Parking
Air conditioning
Room service
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Great location
Cons:
Breakfast could improve
Inconsistent service during issues

Categories

Cleanliness
8.3
Most reviews mention good cleanliness, though there were some issues reported with hot water and power outages.
Service
9.3
Staff were frequently described as friendly, helpful, and accommodating.
Location
9.3
Several reviews highlight the excellent location close to Siena's center.
Room Quality
8.8
Rooms described as comfortable and clean, but some comments about the need for attention.
Amenities
8.8
Good amenities noted, but breakfast options could be improved.
Value for Money
8.8
General sentiment suggests the hotel provides good value for the price.
Food and Beverage
8.3
Breakfast received mixed reviews, with some noting it was lacking.
Overall Experience
8.8
Many positive experiences reported, with minor concerns about specific issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 00:24

Property Description

Modern Rooms and Free Parking
Enjoy the convenience of modern rooms equipped with TV and minibar, along with complimentary parking at Best Western Hotel San Marco. Just a short walk from Siena's historic center, our property offers the perfect blend of comfort and accessibility.

Wellness Center and Relaxation
Indulge in luxury at our wellness center, featuring a sauna, Turkish bath, hot tub, Kneipp, chromotherapy, and emotional showers. Treat yourself to a rejuvenating experience and unwind after a day of exploring the charming streets of Siena.

Convenient Location and Exceptional Service
With easy access to the Tangenziale Ovest ring road and public transportation options, exploring Siena is a breeze. Let our dedicated staff assist you with tickets and provide valuable tourist advice, ensuring a seamless and memorable stay at Best Western Hotel San Marco.

Important information:

If you are booking a prepaid rate and require an invoice, please include your company details in the Special Requests box when booking.

GPS coordinates: 43.30868, 11.31617

Please note that only small size pets are allowed.

When booking more than 7 rooms, different policies and additional supplements may apply.

Please note that the wellness center is closed on Sundays and Mondays.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: FLR

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for € 20 per person per night when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.8
Based on 2399 reviews
Cleanliness: 8.3
Service: 9.3
Location: 9.3
Room Quality: 8.8
Amenities: 8.8
Value for Money: 8.8
Food and Beverage: 8.3
Overall Experience: 8.8
S
Susanne solo_traveller de
9
Pros:

Nettes Personal, sehr sauber, abwechslungsreiches Frühstücksbuffet.
Lage etwas außerhalb der Stadtmauer, 30 Minuten zu Fuß, oder 5 Minuten mit dem Bus, der in ca.5 Minuten Fußweg erreichbar ist.
Positiv an der Lage ist, dass man schnell auf die Schnellstraße in alle Richtungen kommt.

2026-06-13 via Nuitee
L
Liliane couple de
7
2026-06-12 via Nuitee
M
marianna solo_traveller gr
9
Pros:

Άνετο πάρκινγκ και πολύ εξυπηρετικό προσωπικό!

2026-06-11 via Nuitee
P
Pedro solo_traveller pt
10
Local ideal para visitar siena
Pros:

Estacionamento gratuito.
Hotel todo modernizado - quarto,wc 5 estrelaa
Insonorização
Chega facilmente ao centro através do autocarro que passa de 10 em 10 min

Cons:

Nada a declarar mas apenas ter mais variedade de pão e torradeira mas para nós não fez qualquer diferença

2026-06-09 via Nuitee
G
Giorgio solo_traveller it
8
2026-06-09 via Nuitee
L
Laura couple it
10
2026-06-08 via Nuitee
B
BEATRIZ solo_traveller it
9
2026-06-08 via Nuitee
E
ENNIO couple cl
9
Pros:

Todo

Cons:

Nada

2026-06-08 via Nuitee
B
Beatrix solo_traveller hu
10
2026-06-08 via Nuitee
P
Polona solo_traveller si
7
Pros:

Prijazno in ustrežljivo osebje, parkirišče pred hotelom, čist hotel

Cons:

Postelja škripa, tuš kabina pušča, majhna izbira za zajtrk

2026-06-07 via Nuitee
D
Daniele80 extended_group it
4
2026-06-07 via Nuitee
D
Davide couple it
10
2026-06-07 via Nuitee
G
Gonzalo Jorge couple ar
10
Un muy buen hotel para recomendar en Siena
Pros:

El hotel es muy agradable y el personal super amable.Tiene un amplio parking .Está muy cerca del centro histórico al que uno pude llegar en un autobus en 10 minutos.En Siena es casi imposible trasladarse en auto al centro. Nuestra habitación era muy cómoda y el desayuno excelente. En los alrededores hay varios restaurants .Un lugar para recomendar en Siena.

2026-06-06 via Nuitee
V
VASILEIA couple gr
8
Αξιοπρεπέστατη! Θα ξανά έμενα άνετα!
Pros:

Η τοποθεσία, η καθαριότητα και η ευγένεια του προσωπικού

2026-06-06 via Nuitee
D
Daniele couple it
9
2026-06-06 via Nuitee
G
Giulia couple it
9
Soggiorno per due
Pros:

Offre un’ottima posizione, parcheggio gratuito e lo staff super disponibile a qualsiasi richiesta!

Cons:

Non ho trovato criticità

2026-06-06 via Nuitee
A
ANNIE TOURNOUD couple fr
9
2026-06-05 via Nuitee
V
Valentin couple ro
9
Pros:

Personalul a foat foarte amabil si ne-a oferit informatii utile , am avut parcare gratis, camera curata, micul dejun bun!

2026-06-05 via Nuitee
A
Andrea couple it
8
2026-06-05 via Nuitee
L
LUIZ family_with_children br
10
Paz e tranquilidade
Pros:

Ambiente de muito verde, instalação e conforto do quarto.

Cons:

Falta do frigo bar. Distância da cidade apesar de ter o ônibus na porta com frequência muito boa.

2026-06-05 via Nuitee