Pol & Grace Hotel

Hotels
8.8 (3002 reviews)
Guillem Tell, 49 , Barcelona , es

Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Heating
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Clean
Friendly staff
Good location
Cons:
Issues with cleanliness
Complaints about room problems
Limited breakfast options

Categories

Cleanliness
8.35
Mentioned as clean, though issues with grime were noted.
Service
9.35
Staff is frequently described as friendly and accommodating.
Location
9.15
Convenient location with easy access to public transport.
Room Quality
8.35
Some rooms were noted as worn or having specific issues.
Amenities
8.85
General amenities were satisfactory, but some guests wanted additional features.
Value for Money
8.85
Reasonable value, but some guests felt it fell short of 4-star expectations.
Food and Beverage
8.35
Breakfast noted as average by some, though some enjoyed it.
Overall Experience
9.15
Overall experiences varied, with notable positive sentiments but some significant complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 17:03

Property Description

Luxurious Accommodations
Pol & Grace Hotel offers spacious, air-conditioned rooms with modern décor, flat-screen TVs, and free Wi-Fi. Each room includes amenities like a small fridge, a safe, and a welcome gift, ensuring a comfortable stay.

Unique Features
Guests can enjoy the hotel's library, an art display area, and a free work space. The complimentary coffee and tea service adds a special touch to your stay, while the soundproofed rooms guarantee a peaceful night's sleep.

Convenient Location
Located near public transportation, the hotel provides easy access to Barcelona's top attractions. With a 24-hour reception, car rental service, and tour desk, guests can explore the city effortlessly. Book now to experience the perfect blend of comfort and convenience at Pol & Grace Hotel.

Important information:

Please note reservations of 6 or more rooms may have special conditions and may apply additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BCN

Property Policies

  • Pets

    Pets are allowed on request. No extra charges.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 20 per day.

Location

Guest Reviews

8.8
Based on 3002 reviews
Cleanliness: 8.35
Service: 9.35
Location: 9.15
Room Quality: 8.35
Amenities: 8.85
Value for Money: 8.85
Food and Beverage: 8.35
Overall Experience: 9.15
L
Litazo family_with_children es
9
Muy buena y cómodas instalaciones
Pros:

Buena ubicación

2026-07-25 via Nuitee
S
Salim teanan aladbi extended_group qa
1
2026-07-25 via Nuitee
M
Maria solo_traveller es
10
Pros:

Habitación fresca y limpia, buena ubicación

2026-07-23 via Nuitee
G
Graciete solo_traveller pt
7
2026-07-22 via Nuitee
S
Sannino solo_traveller it
10
2026-07-22 via Nuitee
M
Maria family_with_children ar
8
Muy amable el personal y habitación espaciosa.
Pros:

Ubicación y la habitación era espaciosa.

Cons:

La ducha no tenía puerta y daba a la habitación. También tenía un vidrio que entraba mucha luz a la habitación.

2026-07-21 via Nuitee
J
Juan couple es
7
2026-07-20 via Nuitee
O
Olatz extended_group es
8
2026-07-19 via Nuitee
M
Michael couple nz
5
a dive that could be so much more.... but isn't. so don't expect it to be anything like the pictures
Pros:

the front service area is very pleasant and the staff were professional

Cons:

A Diamond in the Rough, But Currently a Shabby Mess
Verdict: Checked out early. Avoid for at least 6 months. It doesn't need better service; it needs a total physical renovation.

The Good
Excellent layout and fantastic shutter blinds. The building has great potential.

The Bad (Why We Left Early)
Severe Wear & Tear: Everything from the shower fittings to the carpets and mirrors is in a sad state of decay.

Construction Chaos: Builders left mud trails in the hallways, and construction materials blocked the car park, making maneuvering a nightmare.

"Teen Dorm" Vibes: Staff handwrite notes directly onto the elevator mirrors, and the room decor feels cheap, dog-eared, and outdated.

The Atmosphere: Smelling marijuana in the elevator on our way out was the perfect reflection of how far this place has slipped.

Summary: We relocated to another hotel, where the staff confirmed Pol & Grace has taken a massive dive. It has "good bones," but it is currently an active, messy construction zone. Do not waste your money here until the physical renovations are 100% complete—which won't be for at least another six months.

Pol & Grace needs a total overhaul before it is fit for paying guests.

2026-07-17 via Nuitee
B
Bartl family_with_children de
6
Pros:

Das Zimmer hatte einen versteckten Wasserschaden und war sehr feucht und klamm. Wir haben das erst am 2. Tag realisiert und daher nicht moniert.

2026-07-17 via Nuitee
M
mariette solo_traveller ch
8
2026-07-17 via Nuitee
A
ANNA solo_traveller es
10
2026-07-17 via Nuitee
S
Sara family_with_children us
10
Such a cute and modern stay in the heart of Barcelona!
Pros:

This property was very nice. We loved the all-day access to coffee including cappuccinos and lattes. The location was perfect and the room was very comfortable!

Cons:

No negative report!

2026-07-17 via Nuitee
M
MANESH extended_group gb
10
2026-07-16 via Nuitee
A
araceli family_with_children pe
4
2026-07-15 via Nuitee
B
Borhan solo_traveller il
8
2026-07-15 via Nuitee
J
Josep solo_traveller us
7
2026-07-14 via Nuitee
S
Simon solo_traveller es
10
2026-07-14 via Nuitee
J
Jacinto solo_traveller es
7
Pros:

Net

Cons:

No te ni una cadira

2026-07-12 via Nuitee
M
Marine solo_traveller es
8
2026-07-11 via Nuitee