Pol & Grace Hotel

Hotels
8.8 (2899 reviews)
Guillem Tell, 49 , Barcelona , es

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Children allowed
Pets allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Clean
Friendly staff
Good location
Cons:
Issues with cleanliness
Complaints about room problems
Limited breakfast options

Categories

Cleanliness
8.35
Mentioned as clean, though issues with grime were noted.
Service
9.35
Staff is frequently described as friendly and accommodating.
Location
9.15
Convenient location with easy access to public transport.
Room Quality
8.35
Some rooms were noted as worn or having specific issues.
Amenities
8.85
General amenities were satisfactory, but some guests wanted additional features.
Value for Money
8.85
Reasonable value, but some guests felt it fell short of 4-star expectations.
Food and Beverage
8.35
Breakfast noted as average by some, though some enjoyed it.
Overall Experience
9.15
Overall experiences varied, with notable positive sentiments but some significant complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 17:03

Property Description

Luxurious Accommodations
Pol & Grace Hotel offers spacious, air-conditioned rooms with modern décor, flat-screen TVs, and free Wi-Fi. Each room includes amenities like a small fridge, a safe, and a welcome gift, ensuring a comfortable stay.

Unique Features
Guests can enjoy the hotel's library, an art display area, and a free work space. The complimentary coffee and tea service adds a special touch to your stay, while the soundproofed rooms guarantee a peaceful night's sleep.

Convenient Location
Located near public transportation, the hotel provides easy access to Barcelona's top attractions. With a 24-hour reception, car rental service, and tour desk, guests can explore the city effortlessly. Book now to experience the perfect blend of comfort and convenience at Pol & Grace Hotel.

Important information:

Please note reservations of 6 or more rooms may have special conditions and may apply additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BCN

Property Policies

  • Pets

    Pets are allowed on request. No extra charges.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 20 per day.

Location

Guest Reviews

8.8
Based on 2899 reviews
Cleanliness: 8.35
Service: 9.35
Location: 9.15
Room Quality: 8.35
Amenities: 8.85
Value for Money: 8.85
Food and Beverage: 8.35
Overall Experience: 9.15
D
Dragos • solo_traveller • ro
2
Pros:

Absolutely nothing.

Cons:

The whole experience was bad. The toilet door did not close, so when I asked about it, they tried to do a repair. It didn't work, so we had to stay in a room with the bathroom door not closing. This hotel is not clean. From the bedsheets that are worn-out to the elevator, the breakfast table and plates and glasses and so on. The receptionists are just plain indifferent. They answer only with yes or no but are in no means to help you. They stay behind a desk, and do nothing the help the aguest asking some advice. Sleeping with the window open meant waking up at 6.30 am in frying smell for the breakfast. The shower did not have any shelves for the shower gel. It was on the floor. So everytime you have to use the soap, you have to do a little bit of a dance in order not to slip. Very dangerous! Overall a really bad experience at a really high price.

2026-05-30 • via Nuitee
G
Gizo • couple • ua
1
2026-05-30 • via Nuitee
R
Ricardo • solo_traveller • br
9
Pros:

Muito bem localizado, a poucos passos do metrô. Tudo muito novo e bem cuidado. Obs: o shampoo do quarto é muito cheiroso!

Cons:

Quarto que eu estava era bem pequeno.

2026-05-30 • via Nuitee
Y
Yuko • solo_traveller • jp
9
とてもいい宿泊先でした！また泊まりたい！
Pros:

清潔感があって内装もキレイで新しく、とても過ごしやすい滞在でした！！

Cons:

ティッシュが一箱置いてあると嬉しかったです！あと、シャワーの切り替えがなかなかスムーズにいかなかったです…

2026-05-28 • via Nuitee
C
Casini • couple • it
10
2026-05-28 • via Nuitee
R
Rosa Tiziana • solo_traveller • be
7
Fine, but very expensive for what was offered.
Pros:

Location perfect, out of the crowded touristic places but well connected. hotel staff very kind.

Cons:

pillows, towels with holes

2026-05-28 • via Nuitee
Бъчварова • solo_traveller • bg
10
2026-05-27 • via Nuitee
N
Nazgul • extended_group • kz
10
Pros:

Обслуживание- сервис, чистота, локация, тишина на все 100000% работает, двое суток получали удовольствие просто от проживания, ресепшн 24/7 любой ваш запрос решает, всё отлично!

Cons:

Wi fi не работал, и террасса закрыта(

2026-05-25 • via Nuitee
L
Lison • solo_traveller • es
10
2026-05-25 • via Nuitee
C
Celal • solo_traveller • de
7
Merkezi ve nispeten güvenli bir bölgede olduğu için seçtiğim bu otelde , gündüzleri yoğun olarak dışarda olduğum için ge
Pros:

Çalışanlar yardımsever ve güleryüzlüydü. Temizlik ve havlu değiştirme işleri iyiydi. Klima iyi çalışıyordu, sıcak su problemsizdi. Katlara ulaşım asansörle iyiydi. Lobide çay kahve bedavaydı. Son gün tren istasyonu için sabah 06.30 da hazır ettikleri transport makul fiyatlıydı. Odada çekmece ve askılar vardı.

Cons:

Gecelik 200 Euroya değmezdi. Küçücük buzdolabını kendi pahalı içecekleri ile doldurdukları için dışardan bir içeceğinizi koyamazdınız. Banyo açık olduğu için her yer ıslanıyordu. Pencereler buzlu camdı ve sadece küçük aralıklı açılıyordu ve odamın baktığı yer çok pisti çöplük gibi bir yer.

2026-05-24 • via Nuitee
J
Jaime • family_with_children • es
3
La ducha hacía ruido, champú y jabón en el suelo para ahorrar mobiliario. La TV apenas se escuchaba en el máximo volumen
Cons:

La habitación era muy simple para ser de 4 estrellas. Comparando este hotel con el Catalonian 505 , Pol&Grace, es un hostal.

2026-05-24 • via Nuitee
D
Davut • family_with_children • tr
10
Fiyat ve performans açısından iyi karşılar
Pros:

Konumu çalışanları oda temizliği her anlamda hoşumuza gitti

Cons:

Pek öyle olumsuz bir durum ile karşılaşmadık

2026-05-24 • via Nuitee
S
Santiago • solo_traveller • co
10
Pros:

Everything

Cons:

Nothing

2026-05-22 • via Nuitee
A
Anneli • solo_traveller • se
8
Mycket bra, bokar gärna igen!
Pros:

Mkt bra område! Lokal känsla på mysig lagom livfull gata. Små mysiga matbutiker nära. Nära subway/tunnelbana. Tyst hotellrum.

Cons:

Solterass tyvärr under reparation, avstängd.

2026-05-20 • via Nuitee
C
Claudia • solo_traveller • cl
10
Great space clean and pet friendly
Pros:

I could stay with my cats everyone were really friendly.

Cons:

It was kind of expensive but adjusted to the zone and benefits of staying there

2026-05-20 • via Nuitee
S
Stefan • couple • de
8
2026-05-19 • via Nuitee
A
ARNAUD • family_with_children • fr
8
Pros:

L’emplacement est top. La literie est très bien. La salle de bain aussi. On sent que l’hôtel est vieillissant mais cela ne pose aucun problème en terme de confort.
Petit déjeuner très bon avec de très bonnes viennoiseries fraîches. Parking pratique (à réserver à l’avance)
Personnel agréable.

Cons:

Wifi qui ne fonctionne pas et TV idem.
On ne vient pas pour cela mais c’est très dommage au prix que l’on paye que ces services de connexion soient HS.
Parking pratique mais cher (25€/ jour)

2026-05-18 • via Nuitee
T
Tomić • solo_traveller • ba
5
2026-05-18 • via Nuitee
M
Marjolaine • family_with_children • fr
10
Super hôtel. On reviendra
2026-05-16 • via Nuitee
H
Henrik • couple • no
4
2026-05-15 • via Nuitee