Hotel City Kräme am Römer - Self Check In

Hotels
5.3 (3135 reviews)
Neue Kräme 23 , Frankfurt/Main , de

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Tour desk
Soundproof rooms
See all facilities

Review Highlights

Pros:
Good location
Affordable
Cons:
Poor cleanliness
Bad service
Terrible room quality

Categories

Cleanliness
3.55
Multiple mentions of mold, dirt, and bugs in the rooms indicate very poor cleanliness.
Service
6.55
Reported poor communication and lack of staff presence, but some follow-through on cancellation requests.
Location
8.55
Central location is frequently praised, making it easy to access attractions.
Room Quality
2.55
Negative reviews highlight terrible room conditions, including mold and poor maintenance.
Amenities
4.55
Limited amenities, with some complaints about non-functioning equipment.
Value for Money
6.55
While affordable, the poor conditions detract from perceived value.
Food and Beverage
5.55
No specific mentions regarding food and beverage, defaulted to average.
Overall Experience
4.55
Consistently negative reviews overshadow positives, leading to a poor overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 00:19

Property Description

Centrally Located in Frankfurt:
This hotel in Frankfurt offers the perfect blend of history and modernity, situated between the Old Town and the financial district. Explore the nearby Zeil shopping street and Römerburg square within minutes.

Comfortable Rooms with Modern Amenities:
Relax in rooms at Hotel City Kräme am Römer - Self Check In, equipped with double-glazed windows and complimentary Wi-Fi. Enjoy a peaceful stay in the heart of the city.

Convenient Access to Major Attractions:
Start your day with a delicious buffet breakfast before heading out to discover Frankfurt. With the River Main a short walk away and excellent transport links to the Trade Fair and Airport, your stay at City Centre Hotel promises convenience and accessibility.

Book now for an unforgettable experience at Hotel City Kräme am Römer - Self Check In!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: FRA

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for € 20 per person per night when using an available cot.
    People 4 years old and over stay for € 30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

5.3
Based on 3135 reviews
Cleanliness: 3.55
Service: 6.55
Location: 8.55
Room Quality: 2.55
Amenities: 4.55
Value for Money: 6.55
Food and Beverage: 5.55
Overall Experience: 4.55
E
Emil • solo_traveller • de
9
2026-06-06 • via Nuitee
U
Uslu • solo_traveller • de
7
2026-06-06 • via Nuitee
L
Leonid • couple • de
1
2026-06-06 • via Nuitee
J
Jochen • couple • de
8
2026-06-06 • via Nuitee
L
Leonardo • solo_traveller • es
8
2026-06-04 • via Nuitee
A
Alina • family_with_children • de
9
2026-06-04 • via Nuitee
B
Boris • couple • de
7
Volvieria
Pros:

Si, estuvo bien por el precio

Cons:

La ducha estaba un poco dañada, pero del resto todo bien

2026-06-01 • via Nuitee
M
Maksym • solo_traveller • de
10
2026-06-01 • via Nuitee
P
Pinar94 • extended_group • de
1
Cons:

Zimmer voller Kakerlaken. Ein Fall für das Ordnungsamt

2026-05-31 • via Nuitee
A
Andreas • solo_traveller • de
6
2026-05-30 • via Nuitee
F
Florencio • couple • ae
5
Pros:

The hotel is fine but the shower is not working. the lady cleaner tried to repair but it did not work and when i requested to move me to another room the hotel personnel refused. The location is somewhat in a dangerous area.

Cons:

I did not like the location as it is like a dangerous area. I also did not like that the shower is not working and we were denied to be moved to another room.

2026-05-29 • via Nuitee
C
Carolin • solo_traveller • de
1
2026-05-29 • via Nuitee
A
Aleksandr • solo_traveller • bg
4
2026-05-29 • via Nuitee
I
Ina • couple • de
2
Pros:

Moin

2026-05-29 • via Nuitee
S
Spranz • solo_traveller • de
1
Cons:

Kakerlaken im Bad
Taubenscheisse vor den Fenstern, konnten nicht geöffnet werden ohne Tauben aufzuscheuchen und Staub einzuatmen
Lärm miten in der Nacht, Schreien und Möbelrücken über meinen Zimmer, Klopfen an meine Tür

2026-05-28 • via Nuitee
D
Doering • solo_traveller • de
1
Abenteuer Hotel
Pros:

Schnelle und einfache Buchung über Booking. Last Minute Preis war sehr günstig.

Cons:

Das man für 30€ für eine Übernachtung nicht viel erwarten kann, war mir schon klar. Daher muss man selbst wissen, was man davon tolerieren kann. Folgende Mängel sind aufgefallen:
- Die Tapete ist überall beschädigt/ dreckig gewesen
- Die Fussleisten haben sich von der Wand gelöst und waren teilweise schon aufgequolen und mit Schimmel bedeckt
- Die Gardinen waren voller Blutspritzer
- Das frischbezogene Bettlaken hatte Brandlöcher
- Die Badezimmer Tür und Zarge waren stark beschädigt
- Die Klobrille war lose und das Waschbecken hatte Risse, dass es getropft hatte
- Der allgemeine Sauberkeits Zustand war einfach nur ekelig

Mir ist schon klar, dass es für 30€ kein Highclass Zimmer gibt, aber von der Hygiene und dem Zustand der defekten Einrichtung gehört so etwas nicht angeboten. Habe leider keine Fotos gemacht, weil ich froh war dort wieder schnell raus zu sein.

2026-05-28 • via Nuitee
P
Paulos • solo_traveller • ca
10
2026-05-27 • via Nuitee
• solo_traveller • hu
8
jó volt
2026-05-26 • via Nuitee
V
Viktoryia • couple • by
5
Pros:

Месторасположение

Cons:

Все! Очень грязно, много пыли, на окнах разорваны шторы, очень шумные соседи

2026-05-26 • via Nuitee
N
Nadiia • solo_traveller • de
8
2026-05-25 • via Nuitee