Ercilla Embarcadero Hotel

Hotels
9.1 (990 reviews)
Avenida Zugazarte, 51 , Getxo , es
+34 944 80 31 00

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Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Great breakfast options
Cons:
Room insulation issues
Some rooms small or lacking amenities

Categories

Cleanliness
9.31
The cleaning service received positive feedback, indicating rooms were kept immaculate.
Service
9.78
Staff were described as very kind and considerate, enhancing the overall experience.
Location
9.82
Location was frequently praised, particularly its proximity to the beach and scenic views.
Room Quality
8.27
Rooms generally described as comfortable, but some had issues like size and noise insulation.
Amenities
8.3
Basic amenities were mentioned as adequate, though some guests noted the lack of chargers.
Value for Money
8.76
Some felt the pricing was slightly overvalued for the services offered.
Food and Beverage
9.31
Breakfast and restaurant services received numerous compliments from guests.
Overall Experience
9.28
Overall guest experiences were highly positive, with notable highlights being the view and service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 04:24

Property Description

Elegant Seaside Retreat

Luxurious Rooms: Indulge in the 1920s-inspired décor and modern amenities of our rooms, each offering stunning views of the sea or the hotel garden.

Culinary Delights: Savor the flavors of traditional Basque cuisine at our café-restaurant, ensuring a delightful dining experience during your stay.

Convenient Location: With easy access to central Bilbao via nearby Metro Stations, and attractions like the Vizcaya Bridge and Bilbao Airport in close proximity, Hotel Embarcadero is the perfect choice for your coastal getaway.

Experience luxury and convenience at Hotel Embarcadero. Book now for an unforgettable stay!

Important information:

The property's touristic license number is H.BI 01166.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BIO

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs EUR 17 per day.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children up to and including 12 years old stay for € 25 per person per night when using an available extra bed.
    People 13 years old and over stay for € 40 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.1
Based on 990 reviews
Cleanliness: 9.31
Service: 9.78
Location: 9.82
Room Quality: 8.27
Amenities: 8.3
Value for Money: 8.76
Food and Beverage: 9.31
Overall Experience: 9.28
L
LAURA • extended_group • es
9
Tres días maravillosos en Getxo
Pros:

Ubicación, instalaciones, desayuno, vistas preciosas

Cons:

Precios del restaurante excesivos

2026-07-25 • via Nuitee
D
DANIEL • couple • es
7
Hotel Boutique para una estancia especial
Pros:

Hotel Boutique cuidado para una estancia especial

Cons:

Esta fenomenal , habitación es justa pero compensa con el resto

2026-07-24 • via Nuitee
J
Julio • couple • es
9
Dias muy agradables.
Pros:

En general me gusto todo, el servicio muy amable y profesional, la luz de nuestra habitación correcta por que la ventana es pequeña, me imagino que las que tienen otros ventanales serán estupendas.

Cons:

Podrían instalar en el garaje un cargador para coches eléctricos. Hoy en dia es importante.

2026-07-19 • via Nuitee
O
Oleksandr • family_with_children • es
10
Отличное место и отличный отель
Pros:

Отличный старинный отель. Обязательно завтракайте и ужинайте, и берите десерты, - кухня потрясающая!!!

Cons:

Пляжа рядом хорошего нет. Это не пляжный отель, а, скорее, отличное место для поездок по побережью. Отличный свободный частный паркинг. Так что лучше, если вы на машине.

2026-07-17 • via Nuitee
F
Fabienne • couple • ch
7
Preis-Leistung mässig
Pros:

Die Sicht auf das Hafenbecken war schön, das Zimmer ist gut ausgestattet, wir hatten einen Balkon. Die Tiefgarage ist ein Plus (EUR 17 pro Tag). Und die Distanz zum Flughafen war ein Vorteil.

Cons:

In unmittelbarer Nähe gibt es keine Verpflegungsmöglichkeiten ausser im Hotel selber. Das Bett war bequem aber schmal. Alles iin allem eine schöne Unterkunft aber überteuert.

2026-07-15 • via Nuitee
C
CHANTAL • couple • fr
10
2026-07-14 • via Nuitee
J
Johanna • solo_traveller • at
9
2026-07-11 • via Nuitee
G
GUSTAVO • couple • es
9
HOTEL MUY RECOMENDABLE Y DIGNO DE REPETIR
Pros:

Habitacion excelente con vistas al mar y bidet. Parking muy comodo. Lo mas modesto fue el desayuno. El restaurante muy bueno, comimo cocochas.

2026-07-10 • via Nuitee
A
Alvaro • solo_traveller • es
9
Pros:

Ubicación, atención al cliente , limpieza,gastronomía, vistas al mar

Cons:

Las almohadas estas viejas y el relleno es de muy mala calidad , es una pena que no inviertan en almohadas de calidad

2026-07-08 • via Nuitee
M
Marta • family_with_children • es
10
Maravilloso
2026-07-04 • via Nuitee
B
BERTA • family_with_children • es
8
2026-07-01 • via Nuitee
A
Andrés • family_with_children • es
9
Pros:

La ubicación inmejorable, en primera línea del mar.

Cons:

Respecto al tamaño de la habitación me pareció un poco pequeña. Apenas había espacio para entrar en la cama por uno de los lados.

2026-06-29 • via Nuitee
F
Fernando • couple • es
9
2026-06-28 • via Nuitee
A
Anne • couple • fr
8
2026-06-23 • via Nuitee
D
Daniel • couple • es
4
Pros:

El trato del personal. Fueron super amables y atentos.

Cons:

Nos dieron un habitación con vistas al mar en la primera planta. el ventanal está a la misma altura que toda la gente que esta tomando algo en el restaurante del propio hotel, que además estaban con una celebración de boda y estaba lleno de gente. El cuarto de baño, da a una terraza y tampoco tienes nada de intimidad. La habitación no estaba especialmente limpia

2026-06-15 • via Nuitee
G
Guillermo • couple • es
8
Hotel, agradable de cuatro estrellas, pero tienen un problema con el olor a cocina. Hay momentos en que parece que es un
Pros:

La habitación número 10.
El parking

Cons:

Olor a comida en el Hotel

2026-06-10 • via Nuitee
L
Lionel • couple • fr
9
2026-06-09 • via Nuitee
S
Sunsetsseeker • Couples • Madrid
6
Excellent location, though not quite the value expected
Pros:

⭐⭐⭐⭐☆ Good location and friendly service

The hotel is very well located, with lovely sea views and a pleasant atmosphere. The décor is tasteful and inviting, and the staff were attentive and welcoming throughout our stay. Breakfast was enjoyable, with a good selection and a nice setting.

On the downside, I felt that the value for money was not quite in line with the price. At around €880 for two nights including breakfast, I expected a more spacious room and a more premium overall experience for a four-star hotel. In addition, although breakfast is officially served until 11:00 a.m., by around 10:30 a.m. several items had already run out and were not replenished promptly. The breakfast area also seemed a little understaffed.

Overall, it was a pleasant stay thanks to the excellent location, beautiful views, and kind staff, but there is room for improvement to better match the price point.

2026-06-07 • via Tripadvisor
A
ANTONIO • solo_traveller • es
10
2026-06-06 • via Nuitee
K
Keith • extended_group • gb
9
Extremely comfortable with a lovely view across the bay
Pros:

The decor and the views were superb,

Cons:

Only 1 bedside table with an awkward shelf on the other side.
Expensive parking

2026-06-02 • via Nuitee