Ercilla Embarcadero Hotel

Hotels
9.1 (1013 reviews)
Avenida Zugazarte, 51 , Getxo , ES
+34 944 80 31 00

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Great breakfast options
Cons:
Room insulation issues
Some rooms small or lacking amenities

Categories

Cleanliness
9.31
The cleaning service received positive feedback, indicating rooms were kept immaculate.
Service
9.78
Staff were described as very kind and considerate, enhancing the overall experience.
Location
9.82
Location was frequently praised, particularly its proximity to the beach and scenic views.
Room Quality
8.27
Rooms generally described as comfortable, but some had issues like size and noise insulation.
Amenities
8.3
Basic amenities were mentioned as adequate, though some guests noted the lack of chargers.
Value for Money
8.76
Some felt the pricing was slightly overvalued for the services offered.
Food and Beverage
9.31
Breakfast and restaurant services received numerous compliments from guests.
Overall Experience
9.28
Overall guest experiences were highly positive, with notable highlights being the view and service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 04:24

Property Description

Elegant Seaside Retreat

Luxurious Rooms: Indulge in the 1920s-inspired décor and modern amenities of our rooms, each offering stunning views of the sea or the hotel garden.

Culinary Delights: Savor the flavors of traditional Basque cuisine at our café-restaurant, ensuring a delightful dining experience during your stay.

Convenient Location: With easy access to central Bilbao via nearby Metro Stations, and attractions like the Vizcaya Bridge and Bilbao Airport in close proximity, Hotel Embarcadero is the perfect choice for your coastal getaway.

Experience luxury and convenience at Hotel Embarcadero. Book now for an unforgettable stay!

Important information:

The property's touristic license number is H.BI 01166.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BIO

Location

Guest Reviews

9.1
Based on 1013 reviews
Cleanliness: 9.31
Service: 9.78
Location: 9.82
Room Quality: 8.27
Amenities: 8.3
Value for Money: 8.76
Food and Beverage: 9.31
Overall Experience: 9.28
S
SIMON • couple • cl
9
Pros:

Great location and very nice facilities

Cons:

Breakfast could be better attended given the standard of the rest of the hotel.

2026-09-19 • via Nuitee
W
Wojciech • extended_group • pl
10
Pros:

Super lokalizacja, bardzo fajny klimatyczny hotel.
Śniadanie bardzo fajne , restauracja bez zarzutu.

2026-09-18 • via Nuitee
J
Juan • extended_group • es
8
2026-09-17 • via Nuitee
A
Antonia • extended_group • de
9
2026-09-14 • via Nuitee
J
Joeri • solo_traveller • be
9
2026-09-02 • via Nuitee
A
Antonia • couple • fr
7
2026-08-31 • via Nuitee
J
JOSE FRANCISCO • couple • es
9
Un descanso en Las Arenas
Pros:

Limpieza, ubicación y arquitectura

Cons:

Sinceramente nada

2026-08-30 • via Nuitee
K
Kirsty • family_with_children • ie
9
Great location and beautiful views
Pros:

We had 3 rooms - all booked with sea view which was a lovely view

Cons:

The seaview rooms were all the same price but not equally good. One had a to-the-floor window that were double doors that opened. Two were square windows. I feel the pricing shouldnt be the same for all 3 (the window ones should be lower or the doors one higher). When you pay the same for all two couples feel short-changed somewhat.

2026-08-28 • via Nuitee
K
Katrin • couple • ee
10
Pros:

Imeline asukoht ja suurepärane merevaade!

Hotell asub imeilusas ja rahulikus kohas ning meie toal oli suurepärane vaade otse merele. Eriti meeldejääv oli nautida rõdult imeilusat päikeseloojangut. Tuba oli avar, väga puhas ja maitsekalt sisustatud. Hindasime väga ka vaikust – siin sai tõesti hästi puhata.

Hommikusöök oli rikkalik ja väga hea valikuga ning kogu personal tähelepanelik, sõbralik ja meeldiv.

See oli juba meie teine peatumine Ercilla Embarcadero hotellis ning tuleme siia kindlasti hea meelega tagasi. Koht, kuhu on tõeliselt mõnus tagasi tulla.

2026-08-28 • via Nuitee
D
Dieter • family_with_children • at
9
Gut gelegenes Hotel an der Küste mit freundlichen Mitarbeitern
Pros:

Freundliche Mitarbeiter, gutes Frühstück, gute Lage an der Küste, 10 Minuten zu Fuß zur Metrostation, Tiefgarage mit ausreichend Platz, Zimmer mit seitlichem Meerblick war recht ruhig, geschmackvolle Ausstattung

Cons:

Zimmer für drei Personen relativ klein

2026-08-24 • via Nuitee
E
Eduardo • solo_traveller • es
10
2026-08-24 • via Nuitee
J
Jon • couple • es
10
2026-08-23 • via Nuitee
N
Noelia • couple • es
8
Cons:

La carta del restaurante tiene precios desproporcionados. Calidad precio deja mucho que desear.

2026-08-21 • via Nuitee
L
Laetitia • family_with_children • pl
10
2026-08-21 • via Nuitee
O
Olga • couple • es
10
Tranquilidad, relax, vistas y buen comer
Pros:

El hotel es precioso, muy limpio, con todos los servicios. Nos dieron una habitación con balcón y vistas al mar. El desayuno buffet bien surtido. La comida excelente. El personal es muy profesional, empático y muy amables, gracias Xabi, por todo.

Cons:

Nada, todo perfecto

2026-08-19 • via Nuitee
F
Farida • couple • fr
9
We enjoyed our visit.We will be back.
Pros:

Beautiful historical place.Great view on the water.

Cons:

All good.

2026-08-18 • via Nuitee
O
Olivier • couple • fr
8
Pros:

Une superbe vue sur la baie

Nous avons passé une nuit très agréable dans cet hôtel. La chambre était spacieuse, avec un lit immense et une salle de bains équipée d’une baignoire. Le vrai point fort reste la magnifique vue sur la baie, visible directement depuis le lit grâce aux quatre grandes fenêtres.

Cons:

Seul petit manque : une piscine aurait été appréciable, car la plage est assez éloignée. Une très belle adresse à Getxo.

2026-08-17 • via Nuitee
L
Lourdes • family_with_children • es
8
Pros:

La ubicacion y la comodidad de las camas

Cons:

Una de las habitaciones era muy pequeña y uno de los días no la arreglaron porque salimos sobre las 12

2026-08-17 • via Nuitee
S
Silvia • family_with_children • de
10
Sehr schönes Hotel direkt an der Hafenpromenade von Getxo.
Pros:

Sehr schönes Hotel direkt an der Hafenpromenade von Getxo. Individuelle Zimmer, teilweise mit Meerblick. Freundliches und hilfsbereites Personal. Frühstücksbuffet mit spanischen Spezialitäten. Das Restaurant ist auch sehr gut.

2026-08-16 • via Nuitee
G
gisele • family_with_children • us
10
Exquisite stay!
Pros:

The staff are very professional, courteous and kind. They provide personal service from check-in to breakfast to room cleanng, transportation and guide questions, etc. The atmosphere is chic, sophisticated and inviting. The location is serene and beautiful. It is next to a walkway that follows the coastline of the Bay of Biscay with two beaches and a marina. This walkway is great for strolling morning through evening, running and has bike lanes. There are bikes at the hotel(just saw them but did not use them) and available for rental through the city. The beaches are a 10-30 minute walk away in opposite directions. One is very small and the larger one has showers and umbrellas. I only walked by. The breakfast which is ourchased separately or ahead of time has a nice variety of sweet breads, gluten-free, jams, juice, Basque cakes, cheeses, meats, breads, eggs(even a la carte omelettes), fruit, yogurts, cereals, coffees, tea, etc. The eating areas are very nice and include outdoor patio seating in a lovely enclosure not far from the water. Reservations can be made for dinner. Menu is varied and food is delicious. All of this with staff that cater to you and offer a delightful experience.

2026-08-09 • via Nuitee