Chateau Hotel

Hotels
9.6 (899 reviews)
1001 Chartres Street , New Orleans , us

Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Family rooms
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Great location
Friendly and helpful staff
Cons:
Room noise
High pricing

Categories

Cleanliness
9.64
Reviews indicate the hotel is clean and well taken care of.
Service
10
Multiple reviews praised the helpfulness of staff, especially Ms. Elaine.
Location
10
Great location near Cafe Du Monde and walking distance to attractions.
Room Quality
9.04
Rooms were clean and cozy, but some mentions of noise from outside.
Amenities
9.44
Standard quality for this hotel tier, with no specific amenities highlighted.
Value for Money
9.24
Pricing was noted as too high for the level of the property.
Food and Beverage
9.44
No specific comments, but guests enjoyed recommendations for local eateries.
Overall Experience
10
Guests expressed a desire to return due to positive experiences overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 08:51

Property Description

Luxurious European-Style Rooms
The Chateau Hotel, nestled in the vibrant French Quarter of New Orleans, offers elegantly designed European-style guest rooms equipped with modern amenities like satellite TV, free Wi-Fi, and a convenient coffee maker.

Charming Courtyard with Pool and Bar
Relax and unwind in the hotel's picturesque courtyard boasting an inviting outdoor pool and a trendy bar, creating the perfect setting for enjoying a refreshing drink or soaking up the sun after a day of exploring the nearby Bourbon Street and French Market.

Convenience at Your Fingertips
Experience top-notch hospitality with round-the-clock concierge services and complimentary coffee and tea available 24/7, ensuring that your stay at Chateau Hotel is as comfortable and convenient as possible.

Book your stay at Chateau Hotel now and indulge in the perfect blend of luxury and convenience during your New Orleans getaway.

Important information:

Please note that there is no elevator available at this property.

Guests must be 21 or older to check in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MSY

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs USD 45 per day.

Location

Guest Reviews

9.6
Based on 899 reviews
Cleanliness: 9.64
Service: 10
Location: 10
Room Quality: 9.04
Amenities: 9.44
Value for Money: 9.24
Food and Beverage: 9.44
Overall Experience: 10
A
Arye solo_traveller il
9
מיקום מצויין. חדר נוח נקי. צוות שרותי ומסייע בכל שאלה.
Pros:

צוות שרותי. מיקום מצויין. שרות חדרים מעולה. חדר נקי ומסודר. מרפסת לרחוב - מעניין ומכניס לאוירת הרובע.

Cons:

נגישות לחדר קצת בעייתית בעיקר כשמדובר על עליה עם מזוודה. מדרגות מורכבות.

2026-07-20 via Nuitee
L
Lajuanda couple us
10
Pros:

Unique

2026-07-19 via Nuitee
E
Eileen couple us
8
Quaint authentically French Quarter stay.
Pros:

Great French Quarter Hotel close to many of the local attractions. Room was spacious and clean. The bed was comfortable and the staff was friendly and very helpful.

Cons:

I somehow missed that there was a fee for parking. I felt it was rather expensive at $45 for the night, in comparison to the room rate. Since this is an authentic old building, just be aware if you have mobility issues, the hallways are narrow and are interconnected with multiple flights of stairs. We arrived in a heavy down pour of rain. So with the locked parking being down the road a bit and juggling luggage up winding stair cases was tricky.

2026-07-19 via Nuitee
K
Kyra couple us
8
I would definitely recommend this property.
Pros:

The location of this property was perfect. We were able to walk to the downtown and bourbon street area fairly quickly while also being able to site see.

We got the balcony room and that was the perfect addition. The room was great for a 1-2 night stay.

Cons:

The only thing I did not like about the property was the late check in time but that’s normal.
Also the pool bathroom could be bigger and cleaner.

2026-07-16 via Nuitee
D
Diana couple us
8
it was okay. pros and cons neutralized each other.
Pros:

Location is great, 10/10.
staff was friendly.
pool was really nice.
hotel was very clean.

Cons:

Pool has no towels around pool.
I know the hotel is very old and historic and it’s Louisiana but the smell of mildew is ridiculously strong. Deposit (incidental) is 110 for one nights stay, the website said said 75 and on the check in paper it’s states $55 then they tell you it’s $110 which kinda of made me upset bc i wasn’t expecting that, but it was released back to us very quickly. We paid extra for a king balcony room, the picture of the room showed a balcony over the street, however we got a courtyard balcony, I should’ve requested the street balcony i guess. Also, no smoking on the whole entire property is crazy. I do understand it’s a historic structure so the hotel doesn’t want any fire on their property but they should have a designated smoking area, I shouldn’t have to go to the street to smoke. They were insanely adamant about not smoking so if you want a balcony room to be able to smoke this isn’t the hotel for you.

2026-07-16 via Nuitee
C
Christina extended_group us
8
2026-07-14 via Nuitee
T
Tammi solo_traveller us
3
Pros:

Nothing.

Cons:

Carrying bags upstairs, filthy coffee maker

2026-07-13 via Nuitee
B
Bruce couple us
10
Pros:

It was so quaint and gave you the feel of staying in something much better than a hotel

Cons:

They did not tell us about parking and we luckily found it across the street after driving around for 15 minutes trying to find a spot to park. We did not get there until midnight and the streets were packed with parked cars and homeless people sleeping on sidewalks. Great location and it is safe I would just suggest you get there earlier.

2026-07-13 via Nuitee
T
Theresa extended_group us
10
Blessed
Pros:

Staff was amazing miss Elaine is an angel!

2026-07-11 via Nuitee
A
Amber couple us
10
2026-07-10 via Nuitee
F
F5968HLjacksonb Couples
10
Relaxed Stay Hotel in Shopping District.
Pros:

Convenient location. Easy walking to the shops/bars. Ubering was easy and fast from the hotel. Location was close to shops but still quiet with reasonably low foot traffic. No smoking was heavily enforced (none within 250ft of the entrance & courtyard). Staff was readily available and very hospitable.

2026-07-09 via Tripadvisor
R
r90ryvg0m4 NONE New Orleans, Louisiana
10
Greatttt stay
Pros:

I loved this place so much ! Loved the pool the people the beds the showeres! Just wish we had a mini fridge in our room!

2026-07-09 via Tripadvisor
C
Christine solo_traveller de
9
Pros:

Die Lage war super zentral aber trotzdem noch ruhig genug um mit offener Tür zu schlafen. Wir bekamen ein Upgrade und hatten einen wunderschönen Balkon.

Cons:

Die Gebühren für einen Parkplatz sind schon krass. Wir hatten eine Nacht einen Mietwagen und zahlten 50 Dollar für den Stellplatz

2026-07-09 via Nuitee
S
Shyanne couple us
10
2026-07-09 via Nuitee
S
Sheraka solo_traveller us
9
Amazing staff & great location
Pros:

Location was great, room size was cool. Staff was extremely nice and helpful.

Cons:

No mini refrigerator, room nightstands was very dusty. I had my own cleaning supplies to clean before getting comfortable. If room is by pool you can hear everything.

2026-07-08 via Nuitee
R
Rodrick couple us
7
Cons:

Low water pressure. Mildew smell

2026-07-07 via Nuitee
E
Elizabeth couple us
9
2026-07-05 via Nuitee
C
Cara couple us
8
Pros:

Great location

Cons:

Small room

2026-07-02 via Nuitee
R
rachelsL112GI Family
10
Simple, but ample retreat!
Pros:

Ms. Elaine was amazing help! Perfect place to visit the French Quarter and step back to your room when needed.

2026-07-01 via Tripadvisor
R
Rachel couple us
10
Pros:

The parking was very convenient to be right next to the hotel

Cons:

Everything was really great. Thank you

2026-07-01 via Nuitee