Hotel Palacio de Aiete

Hotels
8.5 (5919 reviews)
Goiko Galtzara Berri, 27 , San Sebastián , es
+34 943 21 00 71

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Clean and comfortable rooms
Cons:
Limited amenities
Cleanliness issues noted in some reviews

Categories

Cleanliness
7.83
Mixed sentiments; mentions of cleanliness issues in reviews.
Service
9.3
Consistently positive comments about staff friendliness and helpfulness.
Location
8.34
Decent location; close to the bus stop, though some find it away from the city center.
Room Quality
8.79
Generally spacious and comfortable rooms, though some issues with beds.
Amenities
7.82
Limited amenities mentioned; some complaints about the minibar and bathroom features.
Value for Money
8.28
Good value based on overall experience, but some expectations not met.
Food and Beverage
8.83
Positive remarks about breakfast and dining options.
Overall Experience
8.8
Overall satisfactory with strong points, despite some criticisms.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 01:52

Property Description

Luxurious Amenities and Views Hotel Palacio de Aiete boasts a gym, rooftop sun terrace, and panoramic views of San Sebastián. The modern rooms feature flat-screen TVs, free WiFi, and a selection of pillows for ultimate comfort.

Culinary Delights Indulge in Basque cuisine at the elegant restaurant or enjoy a relaxing time at the hotel's coffee shop with a garden courtyard. The property also offers an equipped apartment with a kitchenette on the top floor for added convenience.

Ideal Location Located in a residential area, the hotel is a short walk from La Concha Beach and Miramar Palace. With Miramon Technology Park just a 5-minute drive away, Hotel Palacio de Aiete offers the perfect blend of leisure and business amenities.

Book your stay at Hotel Palacio de Aiete for a memorable experience in San Sebastián.

Important information:

Please note that the restaurant is closed on Sunday evenings.

Tourist License: HSS 652Parking is subject to availability due to limited spaces.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: EAS

Location

Guest Reviews

8.5
Based on 5919 reviews
Cleanliness: 7.83
Service: 9.3
Location: 8.34
Room Quality: 8.79
Amenities: 7.82
Value for Money: 8.28
Food and Beverage: 8.83
Overall Experience: 8.8
S
Simonetta • extended_group • it
8
Consiglio nonostante distanza dal centro
Pros:

La grandezza della camera, molto spaziosa, la pulizia, la colazione abbondante e varia letto comodo buono il parcheggio facile da trovare

Cons:

La lontananza dal centro circa 30/40 minuti a piedi ma servita bene con bus 19. Altrimenti con taxi( noi eravamo 2 coppie ci è costato meno del bus )

2026-08-22 • via Nuitee
L
Luca R. • solo_traveller • it
9
2026-08-22 • via Nuitee
J
JORGE DARTAGNAN • couple • br
8
2026-08-22 • via Nuitee
C
Claudia • extended_group • ro
10
Pros:

Staff was excellent!!

2026-08-22 • via Nuitee
Y
Yeray LV • solo_traveller • es
8
Pros:

La ubicación

Cons:

La limpieza, el buffet, el precio

2026-08-22 • via Nuitee
A
Andy • family_with_children • gb
5
reasonable but could improve
Pros:

The staff on reception were very friendly & also we liked the secure car park - payable but we felt safe to leave our car with trailer & bikes on there for a couple of nights. The internet also worked well. The bar downstairs served IPA beer in bottles.

Cons:

It was lacking several facilities for a 4 star hotel - no kettle or mini bar in the room. Meaning we could not make a coffee or even keep a cold water - these should be basic items? There was a balcony - but no table or chairs to sit down? Again surely a simple piece of equipment? There was only 1 soap dispenser in the bathroom by the shower - making it awkward to reach over from the hand basin - again ust a simple solution to add 1 extra? The location shows just 30 minutes walk to the main town - but very steep hills so we ened up taking uber every time..

2026-08-21 • via Nuitee
S
silvia • family_with_children • it
10
Pros:

Ottimo hotel, personale professionale e cortese, caffetteria buona anche per un veloce pranzo.

2026-08-21 • via Nuitee
V
Veljko • solo_traveller • rs
9
Pros:

Odličan krevet, sjajni jastuci. Divno kupatilo. Veličina sobe ok. Balkon mali. Parking ispred. Veoma ljubazno kompletno osoblje.

Cons:

Ponuda doručka. Nema nikakvog povrća. I svaki dan je potpuno ista ponuda. I nije prevelika.
Šteta je što u sobi ne postoji nikakva mogućnost pravljenja kafe ili čaja.

2026-08-21 • via Nuitee
J
jose • solo_traveller • es
9
Pros:

La comodidad de las camas y tranquilidad de la zona.

2026-08-21 • via Nuitee
M
miguel • couple • es
8
Buenas y recomendable. Un poquito lejos pero bien comunicado por bus, tres minutos
Pros:

El personal que nos atendió en recepción fue sensacional y muy atento.

Cons:

4 estrellas sin minibar. Aunque la chica de recepción nos dió la posibilidad de utilizar nevera fuera de la habitación.

2026-08-21 • via Nuitee
M
María Teresa • couple • es
10
2026-08-21 • via Nuitee
N
NATHALIE • solo_traveller • fr
8
Pros:

La gentillesse du personnel et la propreté des chambres

Cons:

La chambre avait pas de mini bar et le parking privé de l'hôtel payant et petit

2026-08-20 • via Nuitee
G
Giandomenico • family_with_children • it
9
Pros:

Camera spaziosa e letti comodi. L'albergo è in una zona residenziale ma ha la fermata degli autobus molto vicina e in pochi minuti si arriva in centro. Abbiamo apprezzato il bar interno da utilizzare in alternativa alla colazione.

Cons:

Non c'era il frigo bar in camera.

2026-08-20 • via Nuitee
O
Oscar • couple • es
8
2026-08-20 • via Nuitee
H
hassan • solo_traveller • ma
9
Pros:

Propreté, calme

2026-08-20 • via Nuitee
A
Anna • solo_traveller • es
10
Pros:

El que més m'ha agradat ha estat el llit super agradable. També la dutxa amb una bona pressió cosa que agraixo moltíssim després d'haver passat tot el dia recorrerent la ciutat.

Cons:

He trobat que la llum on estava la tauleta amb cadires era fluixa.

2026-08-20 • via Nuitee
R
Rossana • solo_traveller • cl
5
Pros:

La atencion del personal en el desayuno

Cons:

El hotel es caro. No ni jabon. SHAMPOO y ofrecen PARKING que no tienen ya que hay contados lugares .SIEMPRE OCUPADOS y hay que estcionar donde hay espacio en cualquier calle a veces a mas de 10 o 15 cuadras.

2026-08-20 • via Nuitee
E
Engjell • couple • de
7
Hotel in guter Lage und freundlichem Personal, jedoch schon in die Jahre gekommen
Pros:

Total nettes Personal und die Lage zur Stadt, welche leicht mit dem Bus, aber auch fußläufig erreichbar ist.

Cons:

Das Zimmer ist doch schon ziemlich in die Jahre gekommen. Im Badezimmer ist der Boden aufgequollen.

2026-08-20 • via Nuitee
L
Lidia • extended_group • es
7
Agradable
Pros:

Ubicación y personal

Cons:

Habitación para 3 personas no era muy amplia, en el baño no habia ducha y el secador de pelo sin potencia

2026-08-19 • via Nuitee
I
Ignacio • solo_traveller • es
10
Recomendable 100 por 100
Pros:

La amabilidad y cordialidad del personal.

2026-08-19 • via Nuitee