Hotel Palacio de Aiete

Hotels
8.5 (5785 reviews)
Goiko Galtzara Berri, 27 , San Sebastián , es
+34 943 21 00 71

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Clean and comfortable rooms
Cons:
Limited amenities
Cleanliness issues noted in some reviews

Categories

Cleanliness
7.83
Mixed sentiments; mentions of cleanliness issues in reviews.
Service
9.3
Consistently positive comments about staff friendliness and helpfulness.
Location
8.34
Decent location; close to the bus stop, though some find it away from the city center.
Room Quality
8.79
Generally spacious and comfortable rooms, though some issues with beds.
Amenities
7.82
Limited amenities mentioned; some complaints about the minibar and bathroom features.
Value for Money
8.28
Good value based on overall experience, but some expectations not met.
Food and Beverage
8.83
Positive remarks about breakfast and dining options.
Overall Experience
8.8
Overall satisfactory with strong points, despite some criticisms.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 01:52

Property Description

Luxurious Amenities and Views Hotel Palacio de Aiete boasts a gym, rooftop sun terrace, and panoramic views of San Sebastián. The modern rooms feature flat-screen TVs, free WiFi, and a selection of pillows for ultimate comfort.

Culinary Delights Indulge in Basque cuisine at the elegant restaurant or enjoy a relaxing time at the hotel's coffee shop with a garden courtyard. The property also offers an equipped apartment with a kitchenette on the top floor for added convenience.

Ideal Location Located in a residential area, the hotel is a short walk from La Concha Beach and Miramar Palace. With Miramon Technology Park just a 5-minute drive away, Hotel Palacio de Aiete offers the perfect blend of leisure and business amenities.

Book your stay at Hotel Palacio de Aiete for a memorable experience in San Sebastián.

Important information:

Please note that the restaurant is closed on Sunday evenings.

Tourist License: HSS 652Parking is subject to availability due to limited spaces.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: EAS

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible at a location nearby (reservation is not possible).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children from 3 years old to 11 years old stay for € 35 per person per night when using an available extra bed.
    People 12 years old and over stay for € 50 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.5
Based on 5785 reviews
Cleanliness: 7.83
Service: 9.3
Location: 8.34
Room Quality: 8.79
Amenities: 7.82
Value for Money: 8.28
Food and Beverage: 8.83
Overall Experience: 8.8
P
Patricia • solo_traveller • es
10
Perfecto
Pros:

Todo

Cons:

Nada

2026-07-25 • via Nuitee
N
Nazario • solo_traveller • es
9
2026-07-25 • via Nuitee
J
Juan Fernando • solo_traveller • es
10
2026-07-25 • via Nuitee
D
Duncan • solo_traveller • gb
7
2026-07-25 • via Nuitee
Y
Yves • couple • fr
2
Très très déçu au vu du prix
Pros:

Pas grand chose

Cons:

Pour un 4 étoiles: pas de frigo ni minibar, pas de bouilloire ni café ni thé, pas un mot de français à 20 km de la frontière,
Ni au revoir, ni merci à la réception
Emplacement ne correspond pas à la description

2026-07-25 • via Nuitee
K
ko • family_with_children • jp
9
2026-07-24 • via Nuitee
M
Marius • couple • nl
8
Simply a good hotel at reasonable distance from coast and old town
Pros:

Just simply a good hotel

2026-07-24 • via Nuitee
A
Ana Isabel • couple • es
10
Pros:

El personal nos indico perfectamente como ir a los sitios, qué ver, bares mejores... La habitación era muy grande, cómoda y limpia.

Cons:

Hay pocos bares cerca, pero está una pastelería perfecta para desayunar. Eran muy amables y el desayuno delicioso. El precio, genial.

2026-07-24 • via Nuitee
C
Clare Marie Taylor • solo_traveller • es
8
Pros:

Good sized rooms which are immaculate. Very comfortable beds. Clean and adequate bathroom.

Cons:

The gym needs an update, it isn't as up to date as the rest of the facilities.

2026-07-23 • via Nuitee
A
Angel • family_with_children • es
7
2026-07-23 • via Nuitee
V
Victoria • solo_traveller • es
10
Tranquilidad y confort
Pros:

Todo. La limpieza, el personal, los servicios que ofrece, la localización…

2026-07-23 • via Nuitee
J
Jean Christophe • couple • fr
8
Une bonne surprise
Pros:

Places de parking disponibles juste devant, grande chambre, personnel très accueillant. Situé à 5mn à pied de l'arrêt de bus qui conduit directement au centre de la ville. Hôtel situé au calme

Cons:

RAS

2026-07-23 • via Nuitee
J
juana • couple • es
7
Hotel normal , cogimos la penultima habitación que quedaba libre en el hotel
Pros:

Bien

Cons:

Un poco lejos del centro

2026-07-23 • via Nuitee
M
Markus • solo_traveller • de
7
Pros:

Das Personal war sehr nett. Der fußweg zum Strand ist ein Stück weit, aber wenn man die Treppe nimmt sehr schön. Und 10 € für das nachttaxi zurück sind nicht zu teuer.

Cons:

Für den Preis, den das Hotel aufruft, bietet es eindeutig viel zu wenig Komfort. Alles wirkt ein bisschen abgerockt. Es gibt keine klimaanlage. Man hat einen Balkon, aber ohne Möbel.

2026-07-22 • via Nuitee
M
María • solo_traveller • es
10
2026-07-22 • via Nuitee
F
Francesc • solo_traveller • es
8
2026-07-22 • via Nuitee
C
Carolina • solo_traveller • pt
10
2026-07-22 • via Nuitee
J
José Carlos • extended_group • pt
9
Pros:

Extremamente satisfeito

2026-07-21 • via Nuitee
B
Bernhard • extended_group • de
6
Gibt bessere Möglichkeiten San Sebastian zu erkunden…
Pros:

Kostenlose Parkplätze auf der Straße

Cons:

Zu Fuß sind Innenstadt und Strand schlecht zu erreichen, vor allem der Rückweg ist lang und steil. Am ersten Abend wurden wir recht unfreundlich von unserem Tisch außerhalb der Bar vertrieben, obwohl wir nur da sitzen wollten. Frühstück hatten wir nicht vorgebucht, daher mussten wir es 3 Tage jeweils im Frühstücksraum bezahlen. Geht das nicht anders?

2026-07-21 • via Nuitee
E
Eric • couple • fr
8
2026-07-21 • via Nuitee