Hotel Palacio de Aiete

Hotels
8.5 (5625 reviews)
Goiko Galtzara Berri, 27 , San Sebastián , es

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Clean and comfortable rooms
Cons:
Limited amenities
Cleanliness issues noted in some reviews

Categories

Cleanliness
7.83
Mixed sentiments; mentions of cleanliness issues in reviews.
Service
9.3
Consistently positive comments about staff friendliness and helpfulness.
Location
8.34
Decent location; close to the bus stop, though some find it away from the city center.
Room Quality
8.79
Generally spacious and comfortable rooms, though some issues with beds.
Amenities
7.82
Limited amenities mentioned; some complaints about the minibar and bathroom features.
Value for Money
8.28
Good value based on overall experience, but some expectations not met.
Food and Beverage
8.83
Positive remarks about breakfast and dining options.
Overall Experience
8.8
Overall satisfactory with strong points, despite some criticisms.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 01:52

Property Description

Luxurious Amenities and Views Hotel Palacio de Aiete boasts a gym, rooftop sun terrace, and panoramic views of San Sebastián. The modern rooms feature flat-screen TVs, free WiFi, and a selection of pillows for ultimate comfort.

Culinary Delights Indulge in Basque cuisine at the elegant restaurant or enjoy a relaxing time at the hotel's coffee shop with a garden courtyard. The property also offers an equipped apartment with a kitchenette on the top floor for added convenience.

Ideal Location Located in a residential area, the hotel is a short walk from La Concha Beach and Miramar Palace. With Miramon Technology Park just a 5-minute drive away, Hotel Palacio de Aiete offers the perfect blend of leisure and business amenities.

Book your stay at Hotel Palacio de Aiete for a memorable experience in San Sebastián.

Important information:

Please note that the restaurant is closed on Sunday evenings.

Tourist License: HSS 652Parking is subject to availability due to limited spaces.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: EAS

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible at a location nearby (reservation is not possible).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children from 3 years old to 11 years old stay for € 35 per person per night when using an available extra bed.
    People 12 years old and over stay for € 50 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.5
Based on 5625 reviews
Cleanliness: 7.83
Service: 9.3
Location: 8.34
Room Quality: 8.79
Amenities: 7.82
Value for Money: 8.28
Food and Beverage: 8.83
Overall Experience: 8.8
I
Ingo • couple • de
8
Pros:

Bei extrem warmen Wetter war das Zimmer durch die Klimaanlage angenehm temperiert. Wir haben gut geschlafen

2026-05-30 • via Nuitee
F
FRANCISCO • couple • es
9
2026-05-30 • via Nuitee
D
Dt.Sadık Yılmaz • solo_traveller • tr
10
2026-05-30 • via Nuitee
J
Jayaprakash • couple • sg
9
2026-05-30 • via Nuitee
S
Santiago • solo_traveller • ar
8
2026-05-30 • via Nuitee
I
Iñigo • solo_traveller • es
3
Pros:

La habitación amplia y limpia.

Cons:

Pobre atención del personal, tienen un horario de atención personal muy reducido, la señorita de recepción con una actitud altanera.

2026-05-29 • via Nuitee
P
piet • couple • nl
8
2026-05-28 • via Nuitee
C
Christian • couple • fr
9
2026-05-28 • via Nuitee
T
Tejero • couple • es
10
2026-05-28 • via Nuitee
T
Tejero • couple • es
10
2026-05-28 • via Nuitee
M
Maciej Alosat • couple • xx
5
Pros:

decent room

Cons:

staff didnt reply to my queries
parking was fully stacked
price

2026-05-27 • via Nuitee
E
emparanza • couple • es
8
2026-05-27 • via Nuitee
M
Mercedes • couple • es
8
Accesible y cómodo
Pros:

Limpio y cómodo

Cons:

El recepcionista nos dio mal la información referente al precio del desayuno y al aparcamiento en la ciudad

2026-05-27 • via Nuitee
A
Astrid • couple • nl
10
Geweldig
Pros:

De ligging

Cons:

Vriendelijk
Personeel

2026-05-27 • via Nuitee
S
sebastian • solo_traveller • cl
10
2026-05-27 • via Nuitee
C
CHRISTOPHE • family_with_children • fr
8
Parfait !
Pros:

Nous avons apprécié notre séjour dans cet établissement. Rien à redire, tout était parfait. Personnel très accueillant !

Cons:

Peut-être un peu loin du centre ....

2026-05-27 • via Nuitee
K
kevin • solo_traveller • gb
8
Pros:

Very clean modern hotel ,
staff were very friendly and helpful

Cons:

Location, just a bit to far out of town, had to drive in . Could have walked but it was 30 minutes and very hot

2026-05-26 • via Nuitee
R
Richard • family_with_children • de
7
2026-05-26 • via Nuitee
J
Julien • solo_traveller • fr
9
2026-05-26 • via Nuitee
B
Bruno • extended_group • be
9
2026-05-26 • via Nuitee