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Facilities
Property facilities
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Offsite parking discounted rates available
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Fitness facilities (surcharge)
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Parking
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Non-smoking rooms
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Air conditioning
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Restaurant
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Room service
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Terrace
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Family rooms
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Lift / Elevator
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Fax/photocopying
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Tour desk
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Facilities for disabled guests
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Ironing service
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Packed lunches
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Non-smoking throughout
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Shuttle service (additional charge)
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Concierge service
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Wheelchair accessible
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Public transport tickets
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Coffee Shop on site
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Fruits
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Pet bowls
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Pet basket
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Key access
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Food delivered to guest room
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24-hour security
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Delivered food - securely covered
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Security alarm
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Key card access
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Mobile app for room service
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Supervised childcare/activities
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Front desk (limited hours)
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Express check-in
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Free wired internet
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Golfing on site
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Self parking (surcharge)
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Offsite parking discounted rates available
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Fitness facilities (surcharge)
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Internet access
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Housekeeping on request
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Wine release events
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Reception hall
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Secured parking
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Vegetarian menu options available
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Bulk dispenser for toiletries
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Accessible shuttle
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No accessible shuttle
Review Highlights
Categories
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Property Description
Luxurious Amenities and Views Hotel Palacio de Aiete boasts a gym, rooftop sun terrace, and panoramic views of San Sebastián. The modern rooms feature flat-screen TVs, free WiFi, and a selection of pillows for ultimate comfort.
Culinary Delights Indulge in Basque cuisine at the elegant restaurant or enjoy a relaxing time at the hotel's coffee shop with a garden courtyard. The property also offers an equipped apartment with a kitchenette on the top floor for added convenience.
Ideal Location Located in a residential area, the hotel is a short walk from La Concha Beach and Miramar Palace. With Miramon Technology Park just a 5-minute drive away, Hotel Palacio de Aiete offers the perfect blend of leisure and business amenities.
Book your stay at Hotel Palacio de Aiete for a memorable experience in San Sebastián.
Please note that the restaurant is closed on Sunday evenings.
Tourist License: HSS 652Parking is subject to availability due to limited spaces.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.
Property Policies
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Groups
When booking more than 5 rooms, different policies and additional supplements may apply.
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Internet
WiFi is available in all areas and is free of charge.
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Pets
Pets are not allowed.
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Parking
Free private parking is possible at a location nearby (reservation is not possible).
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
Children from 3 years old to 11 years old stay for € 35 per person per night when using an available extra bed.
People 12 years old and over stay for € 50 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
Le personnel, le confort, la cafétéria où le dîner fut conforme à nos souhaits.
Facilité d'accès en voiture
Éloignement du centre ville et donc des restaurants (compensé par la cafétéria (le restaurant ouvrait 30 minutes plus tard)
Not much breakfast good
Thought we’d paid already through booking.com arrived late staff were a bit rude lots of questions
Su limpieza, hubicacion, servicios pero lo mejor su personal.
Todo, fue perfecto!
Nada, todo bien
Large clean well serviced rooms. Friendly staff, easy parking. Nice bar on the ground floor.
No coffee making facilities in the room. No fridge in the room. Large balcony but no furniture. Roof terrace available but no umbrellas for shade..
Very clean
Bed was awfully uncomfortable, we had to be moved to another room as it was so noisy the room was facing a busy road, the windows have no double glazing. We were actually downgraded without refund for the difference in rate. Room no mini bar, no kettle, no international tv channels & there is a world cup at the moment, just one set of towels, old air-conditioning system. This was not a 4 star standard. This hotel is a 3 star standard, its value for money 170euros for one night is daylight robbery with the amenities they offer.
I have stayed this year in two different 3 star hotels & beds were amazing, among other things.
Yes, these rooms are big, but its not like I am going to do cartwheels in them...... that is not enough to make it a 4 star.
Location is far from center, a taxi is about 10 euros.
Nada
Todo
A szálloda a Kagyló-öböl feletti dombon fekszik, kényelmes sétával a strand kb. 20 perc, a belváros kb. 30 perc alatt elérhető (a buszmegálló 200 méterre található a hoteltől). A személyzet kedves, a bár nyitvatartása optimális, akár egy gyors reggelire vagy egy esti beszélgetésre is be lehet ülni, a baszk sajttortájuk zseniális! A parkolás egyszerű és kényelemes a hotel előtt.
Nem volt ilyen, minden tetszett, köszönjük!
La chambre très confortable, le petit déjeuner est vraiment très garni et varié avec d’excellents produits. Le personnel est très réactif et répond immédiatement à nos besoins
L’isolation sonore, nous avions l’impression que les occupants de la chambre du dessus bougeaient les meubles. Il est dommage que le jacuzzi qui était indiqué lors de notre réservation ne soit pas en service.
Bien situado
estaba todo bien
Servizio ambiente e staff
Nulla di negativo da segnalare
We loved that our room had its own huge private terrace from 20.00-11.00 each day, we only saw 1 lady use it in the day so really it was all ours.
The room was also lovely and very well maintained.
Great bar in the lobby and lovely staff everywhere.
We walked the 30 minutes in and out to town but several buses run very close if you don’t fancy the walk.
Free on street parking is a bonus, either right outside the hotel or opposite.
Nothing.
El personal de la mañana!
Mucho ruido por la noche en la habitación 314
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