Hôtel de l'Ecluse

Hotels
8.3 (1191 reviews)
Rue De L'ecluse 24 , Neuchâtel , CH
+41 32 729 93 10

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Heating
Terrace
Family rooms
Pets allowed
Lift / Elevator
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Review Highlights

Pros:
Friendly staff
Clean rooms
Great location
Comfortable beds
Spacious room
Cons:
Limited breakfast variety
Parking fees
Noise from street
Minor cleanliness issues

Categories

Cleanliness
8.13
Most reviews mention that rooms are clean, though there are a couple of cleanliness issues reported.
Service
9.1
Multiple comments highlight friendly and helpful staff.
Location
9.14
The location is frequently praised as convenient and central.
Room Quality
8.09
Rooms are described as spacious and comfortable but concerns over amenities exist.
Amenities
7.62
Some reviews indicate limited amenities, such as a lack of adequate breakfast options.
Value for Money
8.08
Guests express that prices can be high compared to services offered.
Food and Beverage
7.63
Breakfast options are viewed as lacking variety and frugality suggested.
Overall Experience
8.6
Overall a positive stay with willingness to return indicated by many guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 23:51

Property Description

Unique Location
Situated in the heart of Neuchâtel, Hôtel de l’Ecluse is a mere 300 meters from the picturesque Lake Neuchâtel, offering a tranquil setting for your stay.

Charming Rooms
Each room at Hôtel de l’Ecluse is a bespoke experience, featuring distinctive decor ranging from romantic to smart to colorful. Enjoy modern amenities like flat-screen cable TV, a minibar, and some rooms even boast a kitchenette upon request.

Convenient Amenities
Benefit from complimentary WiFi, onsite parking with direct access, and easy access to public transportation. Indulge in a delicious breakfast in the new breakfast room or under the shade of a fig tree in the patio.

Ready to experience the charm and convenience of Hôtel de l’Ecluse? Book your stay now!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: GVA

Location

Guest Reviews

8.3
Based on 1191 reviews
Cleanliness: 8.13
Service: 9.1
Location: 9.14
Room Quality: 8.09
Amenities: 7.62
Value for Money: 8.08
Food and Beverage: 7.63
Overall Experience: 8.6
U
Ursula • couple • ch
7
2026-10-29 • via Nuitee
S
Sixtine • family_with_children • ch
8
2026-10-26 • via Nuitee
C
christine • extended_group • ch
8
Pros:

situation centrale avec un environnement calme chambre donnant sur un espace vert. carte d'hote pour les transports gratuit

2026-10-26 • via Nuitee
K
Ksstentini • couple • fr
9
Un séjour agréable
Pros:

La localización de l’hôtel est à même pas 10 minutes du Lac de Neufchâtel, la dame a l’accueil a été très gentille, les draps étaient très propres et confortables, la salle de bain étais aussi très propre.

Cons:

Pas de parking. On doit se garer ailleurs, mais on a eu un petit réduction pour les frais du parking.
Compte tenu du prix du petit-déjeuner, il pourrait proposer une plus grande variété de choix.

2026-10-25 • via Nuitee
J
Joaquim • solo_traveller • ch
9
2026-10-25 • via Nuitee
N
Nadine • extended_group • ch
8
Cons:

unser zimmer hatte eine küche ohne inventar

2026-10-25 • via Nuitee
H
Helga • couple • de
9
Gutes Hotel in Neuchâtel
Pros:

Funktionell eingerichtetes Zimmer mit kleiner Kochzeile. Gutes Frühstück, wenn auch ohne warme Ei-Optionen. Sehr gute Lage direkt an der Altstadt. Parken war direkt im Parkhaus Seyon (fast gleich nebenan) möglich. Nach Austausch der Parkkarte im Hotel gab es Rabatt.

Cons:

Das Zimmer wirkte ein wenig nüchtern.

2026-10-23 • via Nuitee
C
Chris • solo_traveller • de
8
2026-10-22 • via Nuitee
H
Hisashi • solo_traveller • jp
10
2026-10-21 • via Nuitee
P
Peter • solo_traveller • de
8
2026-10-20 • via Nuitee
R
Regina • family_with_children • de
8
Es ist eine schöne Unterkunft mit freundlichen Mitarbeitern
Pros:

Das Frühstück war klein, aber fein. Man ist sehr schnell in der Altstadt

Cons:

der Schlüsseltausch war etwas gewöhnungsbedürftig. Auch die Treppen am Eingang. Leider kann man schwierig vor dem Haus parken zum be- und entladen.

2026-10-20 • via Nuitee
E
Elton Kerr • couple • us
6
nice hotel but too rigid financial policies
Cons:

Even though I gave hotel 3 month notice that I could not arrive my first reserved night, they would not give a refund or credit for the prepaid room for 3 nights

2026-10-19 • via Nuitee
A
Alessio • solo_traveller • it
10
2026-10-18 • via Nuitee
M
Magali • solo_traveller • fr
8
2026-10-16 • via Nuitee
E
Erika • couple • ch
8
Pros:

sehr tolle Lage, nahe Zentrum und zudem ÖV sehr nahe, Tourismuskarte erhalten, Frühstück super

Cons:

Parkplatz in öffentlichem Parkhaus möglich, aber sehr teuer

2026-10-16 • via Nuitee
J
Janine • solo_traveller • ch
9
2026-10-15 • via Nuitee
H
Herbert • extended_group • at
8
2026-10-13 • via Nuitee
S
Stefan • solo_traveller • ch
8
2026-10-13 • via Nuitee
F
Frank • solo_traveller • de
9
2026-10-12 • via Nuitee
F
Franco • solo_traveller • ch
8
Pros:

la pulizia

Cons:

il materasso troppo molle , sarebbe da sostituire .

2026-10-12 • via Nuitee