Arca Hotel

Hotels
8.6 (80 reviews)
Via San Gregorio, 19 , Pienza , IT

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Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Room service
Heating
Terrace
Pets allowed
Lift / Elevator
Luggage storage
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Review Highlights

Pros:
Friendly staff
Great location
Cons:
Noise issues
Limited breakfast variety

Categories

Cleanliness
8.59
Cleanliness is mentioned positively in several reviews as 'super clean', emphasizing the hotel's attention to hygiene.
Service
9.06
Many reviews highlight the kindness and helpfulness of the staff, indicating excellent service throughout the stay.
Location
9.1
Guests frequently appreciate the hotel's convenient location near the town center, making it a highlight of their experience.
Room Quality
8.05
Rooms are generally spacious and comfortable, though there are mentions of noise issues and some outdated decor.
Amenities
8.58
Amenities are generally well-received, although some guests suggested improvements to the breakfast selection.
Value for Money
8.54
Reasonable value given the positive sentiment about location and service, but some felt pricing could be better.
Food and Beverage
8.09
Breakfast was noted to be good but with opportunities for improvement in variety and quantity of offerings.
Overall Experience
8.76
Overall experience is positive with a general trend of happy customers who would return, affirming a solid stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 14:35

Property Description

Arca Hotel invites you to experience the beauty of Pienza while enjoying a comfortable stay. Explore nearby attractions and relax in our well-equipped rooms with free WiFi.

Convenient Location: Located near popular destinations such as Bagno Vignoni and Terme di Montepulciano.
Comfortable Accommodation: Air-conditioned rooms with a flat-screen TV for your entertainment.
Delicious Dining: Start your day with a delightful breakfast offering buffet, Italian, and vegetarian options.

Book your stay at Arca Hotel now and make your trip to Pienza truly memorable.

Important information:

This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: FLR

Location

Guest Reviews

8.6
Based on 80 reviews
Cleanliness: 8.59
Service: 9.06
Location: 9.1
Room Quality: 8.05
Amenities: 8.58
Value for Money: 8.54
Food and Beverage: 8.09
Overall Experience: 8.76
J
JIAN • extended_group • ca
8
Pros:

Super clean and spacious room. Short walk to the center. Front Desk girl is very friendly.

Cons:

The way rooms were designed without noise control in mind. All the noises in the hallway can be heard fully.

2025-10-16 • via Nuitee
M
mitsuki • couple • jp
9
Pros:

部屋の雰囲気と清潔さ、立地

Cons:

ない

2025-10-14 • via Nuitee
G
Giovanni • couple • it
9
Ritornerei
Pros:

Camera spaziosa, luminosa e pulita, bagno idem. Letto comodissimo. Posizione fantastica, a 3 minuti dal centro di Pienza. Hall bellissima e staff molto gentile. Buona anche la colazione

Cons:

Migliorerei l'illuminazione e renderei più moderno l'arredamento delle stanze

2025-10-13 • via Nuitee
S
Simon • couple • it
8
2025-10-13 • via Nuitee
G
Giusy • couple • it
5
Basico
Pros:

Personale cortese e disponibile e colazione molto buona. Ottima posizione.

Cons:

La stanza era di buone dimensioni ma fredda (senza possibiità di riscaldamento) e con mobili fatiscenti.

2025-10-10 • via Nuitee
P
Pier Paolo • couple • it
9
2025-10-08 • via Nuitee
C
Catherine • couple • fr
10
Pros:

Petit déjeuner excellent

2025-10-06 • via Nuitee
C
Camilla • extended_group • it
9
Accoglienza e comodità.
Pros:

L’hotel piccolino ma carino, pulito e ordinato. Le camere non grandissime ma confortevoli sopratutto un buon set di asciugamani e un letto veramente comodo!! La struttura é a 2 minuti a piedi dal centro di Pienza e per l’auto vi é un parcheggio a pochi metri. Menzione speciale per la colazione veramente ottima con prodotti di qualità e allestita in una saletta veramente accogliente. Inoltre personale gentilissimo.

Cons:

Nulla.

2025-10-05 • via Nuitee
G
GABRIELLA • couple • it
9
Pros:

Ottima posizione, a pochi minuti a piedi dal centro di Pienza. Personale gentilissimo, camera spaziosa e silenziosa. Parcheggio quasi di fronte all'hotel, sia gratuito che a pagamento.

Cons:

Forse la colazione potrebbe essere migliorata, anche se i prodotti offerti erano di ottima qualità.

2025-10-03 • via Nuitee
I
Itamar • couple • br
10
2025-10-02 • via Nuitee
M
Mattia Alberto • couple • it
8
Pros:

Posizione perfetta! Struttura super pulita e personale molto accogliente

Cons:

Forse la qualità prezzo.

2025-09-30 • via Nuitee
D
David • couple • gb
9
Lovely hotel in a great location.
Pros:

A charming little hotel less than 5 minutes' walk to the main square, with free on-road parking available nearby. The hotel staff were very friendly and helpful, and our room (105) was large and had a nice terrace. The bed was big and very comfortable, with blankets and extra pillows available. The WiFi was fine for emails and browsing, but it struggled a bit when we tried to stream TV. The breakfast was plentiful and very tasty. Overall, we were very happy with our choice, and pleased that we stayed in Pienza, which is a stunning town.

Cons:

A repair on the toilet seat is needed - one side is broken.

2025-09-29 • via Nuitee
T
Tom • extended_group • gb
8
Excellent - we will return
Pros:

The location was excellent - very short walk to the old town and although on a busy road, the rooms were quiet.

Very cycle friendly with tool station inn front of hotel - and we were allowed to keep our bikes inside the hotel securely

Breakfast OK but very basic - it wasn't easy to get a second coffee

Cons:

Breakfast. Coffee machine would help

2025-09-29 • via Nuitee
B
baruch • couple • il
8
ישננו לילה אחד. נהנינו מהיחס ומהמיקום ביחס למרכז העיירה.
Pros:

חניה קרובה. מרחק של כעשר דקות הליכה מהעיר. נוח צאוד.

2025-09-28 • via Nuitee
P
Paula Lucia • extended_group • ar
10
Pros:

Todo fue perfecto, pero cabe una especial mención al personal que nos esperó ya que llegamos después de la hora del check in, nos dio indicaciones.
Gracias Diana por tu calidez y amabilidad
El hotel es precioso, a un paso del casco antiguo y con parking gratis enfrente
Las instalaciones son muy lindas y están muy bien decoradas, habitación cómoda, impecable, y en nuestro caso con una terraza preciosa, también decorada con mucha calidez
Sin duda recomiendo y si vuelvo me hospedaré nuevamente en este hotel
Gracias por la cálida atención!

2025-09-28 • via Nuitee
P
Pierre • couple • fr
7
2025-09-28 • via Nuitee
T
Thomas • couple • at
10
Pros:

Sehr gutes und vielfälltiges Frühstück!

2025-09-28 • via Nuitee
M
maddalena • couple • it
8
Ottimo.
Pros:

Hotel curato, carino, ambiente familiare e tranquillo. Letto comodo. Complimenti per la pulizia della camera.

Cons:

Migliorerei la colazione con più scelta per quanto riguarda le torte e aggiungerei più succhi di frutta possibilmente messi in sala in modo che gli ospiti possano servirsi da soli senza continuare a chiedere al personale.

2025-09-20 • via Nuitee
P
patricia • couple • ar
8
Muy buena relación calidad-precio
Pros:

Excelente calidad y variedad en el desayuno y la atención general. La ubicación cercana al centro Historico. Elegimos una habitación con terraza, muy disfrutable

Cons:

La decoración del cuarto no es de mi gusto .

2025-09-17 • via Nuitee
C
Caroline • extended_group • de
9
Zentrales Hotel mit nettem Personal
Pros:

Die Dame an der Rezeption war sehr freundlich, wir konnten sogar früher einchecken. Beim Check out konnten wir das Gepäck noch dort lassen. Wir bekamen gute Empfehlungen für das Abendessen. Ein Coop war gleich nebenan, parken und Tankstelle fussläufig in wenigen Minuten zu erreichen.

Cons:

Im Bad gab es so gut wie keine Haken für die Badesachen zum Trocknen. Die Betten waren ziemlich weich!

2025-09-15 • via Nuitee