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Facilities
Property facilities
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Non-smoking rooms
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Air conditioning
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Restaurant
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Room service
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Family rooms
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Pets allowed
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Lift / Elevator
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Safety deposit box
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Facilities for disabled guests
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Ironing service
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Massage services
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Non-smoking throughout
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Shared lounge/TV area
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Concierge service
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Kid meals
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Coffee Shop on site
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Fruits
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Guests can opt-out any cleaning services during stay
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Shared stationery like menus, pens are removed
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Food delivered to guest room
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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Delivered food - securely covered
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Thermometers for guests provided by property
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Mobile app for room service
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Front desk (limited hours)
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Free wired internet
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Internet access
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Housekeeping on request
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Wine release events
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Vegetarian menu options available
Review Highlights
Categories
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Property Description
Luxurious Accommodations
NH Collection Madrid Gran Vía offers stylish rooms and suites with a coffee machine, ensuring a comfortable stay in the heart of Madrid.
Exquisite Dining Experience
Indulge in the culinary delights at Picalagartos Restaurant, led by Michelin-starred chef Manuel Berganza, offering authentic Spanish cuisine for a memorable dining experience.
Breathtaking Rooftop Terrace
Relax and unwind at the hotel's rooftop terrace, boasting stunning views of the Gran Via, a perfect spot to enjoy a drink or coffee while taking in the bustling city below.
Experience the perfect blend of luxury and convenience at NH Collection Madrid Gran Vía. Book your stay now for an unforgettable Madrid getaway.
When booking more than 9 rooms, different policies and additional supplements may apply.
The name on the credit card used for the booking should correspond to the guest staying at the property.
Please note that dogs are allowed upon request and subject to approval. The maximum weight is 25 kg. A charge of €35 per pet, per night will be applied (maximum of 1 dog per room). Cats are not allowed on the property. Guide dogs free of charge.
A deposit may be required at the property.
Property Policies
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Internet
WiFi is available in all areas and is free of charge.
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Parking
No parking available.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 11 years old stay for free when using an existing bed.
You haven't added any extra beds.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management. -
Pets
Pets are allowed. Charges may be applicable.
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Groups
When booking more than 9 rooms, different policies and additional supplements may apply.
Location
Guest Reviews
Muito bem situado. Mesmo ao lado da estação do metro da grande via e muito perto a pé da praça cibelles.
O rooftop e magnífico e o restaurante tem uma vista privilegiada sobre Madrid
Madrid’e gelmeden otel lokasyonu için nerenin uygun olabileceğini pek bilmeden tamamen yorumlara bakarak NH Collection Gran Via oteli seçtik, otelden ayrılırken ne kadar doğru bir karar verdiğimizi gördük. Otel şehrin göbeğinde, yürüyerek her yere kolay ulaşılıyor, otelden adım atar atmaz akıcı ve eğlenceli kalabalığa karışıyorsunuz, otel odaları çok güzel, bizim oda bankonluydu, odanın klima sistemi harika, sabah kahvaltıları nefis ve çalışanlar son derece ilgili, ayrıca otelin 9. Katındaki roof Madrid’i çok güzel gösteriyor, geceleri insanlar ücret ödeyerek buraya çıkıyor biz otelde kaldığımızdan her an çıkıp odaya inebildik, ayrıca otelin penceresini kapatınca ses izolasyonu harika, netice olarak otel her açıdan mükemmel…
La gente que trabaja en el hotel
La terraza bar
The rooms were super comfortable, beautiful view to the gran via and the advantage of having the pucalagartos restaurant , easy check in
The starts at the entrance
Ön resepsiyondaki bütün çalışanlar mükemmeldi, güleryüzlü, yardımcı, son derece bilgili , mükemmel !
As vezes os funcionários não tinham paciência no atendimento.
No térreo não tinha WC
The location, the cleanliness and how professional they are.
Nothing
La ubicación es perfecta, podríamos decir que imposible mejor!
El lujo y la distinción están a la vista en cada detalle, tanto en el acceso, como en la habitación o en el desayuno o cena! Ahhh también en el sky bar!
No les faltó nada!! realmente un lujo!
הריח בכניסה למלון בשילוב הבושם שמנסה לשפר... הם זוועה ממש וקשה מאד להיתקל בריח פעם אחרי פעם...
ממש ריח של נבלה או ביוב...
Everything
The roof top bar was amazing
The location was perfect
The location was the best. Almost everything was a walking distance from the hotel.
The view from the room looked over Madrid’s skyline, which was beautiful.
The staff were super friendly and helpful.
The breakfast was great, food and view wise.
The room was spacious and clean.
The only thing that I could think about is that the location is not super visible/accessible for taxi/Uber drivers.
Location is outstanding situated in the heart of Gran via.
The reception area is slightly small.
La ubicación y la amabilidad del personal
Solo que había demasiada gente en la entrada haciendo fila para el rooftop
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