Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Room service
Heating
Terrace
Family rooms
Hiking
Luggage storage
See all facilities

Review Highlights

Pros:
Clean and well-maintained
Attentive staff and excellent service
Great location and views
Delicious breakfast options
Cons:
Bathroom size could be larger

Categories

Cleanliness
9.84
The hotel is spotlessly clean, as noted by multiple guests.
Service
9.99
Staff was extremely friendly and attentive, with excellent personalized service.
Location
9.95
Perfectly located near main attractions, providing convenience for guests.
Room Quality
9.7
Rooms are described as comfortable, spacious, and nicely decorated.
Amenities
9.33
Amenities like breakfast and Wi-Fi were highlighted positively by guests.
Value for Money
9.29
Hotel is well-regarded for value considering its quality and location.
Food and Beverage
9.54
Breakfast was well-reviewed with a good selection of high-quality options.
Overall Experience
9.99
Guests reported an overall satisfying and enjoyable stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 07:57

Property Description

Historic Charm

Located in a 15th-century building near St. Mark’s Square, Relais Venezia offers an elegant stay in one of Venice's oldest streets. The rooms, adorned with exposed wood beams and Venetian tapestries, provide a glimpse into the city's rich history.

Authentic Venetian Experience

Immerse yourself in the heart of Venice by staying at Relais Venezia, surrounded by traditional Venetian workshops, charming restaurants, and cozy pubs. Explore the city's culture and culinary delights just steps away from the hotel.

Convenient Location

Situated close to the San Zaccaria waterbus stop, Relais Venezia provides easy access to Venice's main attractions. Enjoy the convenience of exploring the city's landmarks and hidden gems from this centrally located hotel.

Experience the allure of Venice at Relais Venezia. Book your stay now for an unforgettable Italian getaway.

Important information:

The property has 4 floors and has no elevator.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: VCE

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 2 rooms, different policies and additional supplements may apply.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children are not allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9.7
Based on 830 reviews
Cleanliness: 9.84
Service: 9.99
Location: 9.95
Room Quality: 9.7
Amenities: 9.33
Value for Money: 9.29
Food and Beverage: 9.54
Overall Experience: 9.99
Y
Yiling couple us
9
Charming, wonderful stay in a well-located boutique hotel
Pros:

Our stay was wonderful. The hotel was located within walking distance to every key destination but had the tranquility of a private home. Our visit felt especially memorable because of the amazing hospitality of our host, Frederico. From the moment we landed, Frederico attended to every detail with wit and humor to ensure that we had everything we needed to navigate the city. We also had a beautiful view of the city from our room. A big thank you to Frederico!

Cons:

No elevator to the top floor. But doable. A great daily workout up and down!

2026-07-22 via Nuitee
J
Joachim family_with_children de
10
Außergewöhnlich in jeder Hinsicht
Pros:

Ein rundum perfekter Aufenthalt! Besonders beindruckt haben mich die unglaublich herzlichen und aufmerksamen Gastgeber - man fühlt sich vom ersten Moment an willkommen. Die Lage ist hervorragend, das Frühstück außergewöhnlich.
Ich komme sehr gerne wieder und kann dieses Hotel uneingeschränkt weiterempfehlen.
danke Leonardo und Federico

2026-07-21 via Nuitee
G
Georgios couple de
10
Pros:

Everything, very cozy, food recommendations were awesome!!! We had a great time, Thanks for everything.

Cons:

Everything was fine.

2026-07-17 via Nuitee
M
MARCIA solo_traveller br
10
Linda Veneza
Pros:

A acomodação está muito bem localizada. As instalações são lindas, decorada com muito bom gosto. Excelente café da manhã, servido com todo carinho pela Elena. Mas o que mais nos encantou foi a cordialidade e receptividade do anfitrião, Federico. Super recomendo!!!

2026-07-15 via Nuitee
S
Sohn family_with_children us
9
The lovely hotel that made for a wonderful stay in Venice.
Pros:

The location was excellent and the breakfasts were delicious. The two brothers that own the hotel were extremely helpful and kind. We had two rooms and the one on the top floor was absolutely perfect. That was the one my husband and I stayed in. I would definitely stay there again.

Cons:

Our grown sons shared a room on the second floor that was small with a bathtub/shower that was very difficult to get in and out of, as the tub was very high and in an awkward position. An elderly person would have a difficult time.

2026-07-13 via Nuitee
Z
ZIEMBA extended_group pl
10
2026-07-07 via Nuitee
V
VIttorio couple it
10
UN RELAIS BEN PIÙ BELLO DI UN ALBERGO 5 STELLE
Pros:

Un piccolo gioiello nel cuore di Venezia, pochissimo distante da piazza San Marco, in una calle tranquilla senza rumori dove si può rilassarsi e dormire in santa pace senza il baccano dei locali che strimpellano tutta la notte. La camera era molto grande e arredata con gusto classico. All’arrivo un cordiale drink di benvenuto, apprezzatissimo. Impeccabile la pulizia con cambio asciugamani giornaliero. Una piacevole sorpresa è stata la colazione servita in una stanza elegante. Abbondanza e qualità con prodotto freschi come la Macedonia preparata al momento. Un elogio alla signora che ci ha servito e ci ha fatto sentire “coccolati”. Infine lo staff : Federico e Leonardo sono stati estremamente professionali e cordiali. Ci hanno seguito e fornito assistenza per tutta la durata del soggiorno. Ci hanno aiutato a prenotare Taxi acquatici con arrivo extra puntuale. Ottimi i consigli di dove cenare e come muoversi nella laguna di Venezia. Questo Relais per come è strutturato e per quello che offre è ben più di un albergo a 5 stelle. Extra consigliato. Posso solo dire grazie per tutto. Ad maiora

2026-06-30 via Nuitee
R
RD Mc solo_traveller us
9
Pros:

Relias Venezia was exactly as pictured in the listing. I really expected the property to be somewhat less than pictured because listing photos are staged, but that was not the case. The property is beautiful & quietly elegant. It was also spotless! I am a detailed cleaner & notice corners & such. The staff kept it spotless the whole time we were there! It didnt just appear clean, it WAS clean, which speaks to high standards & attention to details. The location was amazing - just far enough off San Marco to be quiet & peaceful, but we could be anywhere with a short walk. The staff was just wonderful as mentioned in other reviews. They were very helpful and kind. The water taxi was able to pick up just meters from the door - we took a shared taxi from the airport to San Marco & walked with luggage just because I didn't realize how close a private taxi could drop us off (I just assumed we couldn't get closer- my mistake!). Our standard room was very spacious, a good bit larger than expected, with a full size couch, lots of counter & wardrobe space, & open space to move around without getting in each other's way. Super comfy beds & pillows with quality linens.
I would highly recommend the property & the price was more than reasonable.

Cons:

It was super hot when we were there (last week of June & an actual documented serious heat wave) & the room HVAC struggled to keep up during the day (only by southern US standards - we keep it chilly in the summer. Euro friends would say it was fine & performed as well as any system). The room cooled off fine in the evening. The AC in common areas was kept very cool & didnt seem to have any issue keeping up - presumably bc common areas were inner rooms that didn't take direct sun during the day. Definately not a mark against the property, just the time of year.

2026-06-29 via Nuitee
W
william solo_traveller fr
10
Pros:

Très bon accueil, très bon sens du service. Hotel très propre et très joli bien placé en plein centre. Bon petit-déjeuner, personne gentil, serviable et à l'écoute du client. Je recommande vivement.

Cons:

Rien.

2026-06-29 via Nuitee
L
Laurent solo_traveller fr
9
Agréable et excellent accueil
Pros:

L’accueil est excellent avec une bonne localisation. Le service au petit déjeuner est soigné et personnalisé malgré des tables un peu petites.

Cons:

Tarif un peu élevé, mais c’est apparemment dans la moyenne à Venise.

2026-06-27 via Nuitee
L
Laura couple it
10
2026-06-21 via Nuitee
K
Katarzyna couple pl
10
Idealne miejsce w idealnej lokalizacji 🙂
Pros:

Wszystko nam się podobało! Od samego w pokoju, który miał wenecki klimat, czystość na idealnym poziomie, niesamowicie uprzejma obsługa i idealna lokalizacja, kilka minut do Placu św. Marka. Bardzo dobre były również śniadania, można było sobie wybrać opcje do przygotowania na śniadanie, nawet gluten free. Naprawdę polecam!

Cons:

Nie ma takiej rzeczy

2026-06-21 via Nuitee
K
Kateryna couple de
10
Pros:

Хочу написати слова вдячності Леонардо ,Федеріко та Елені за таке приємне та комфортне перебування в готелі.Дуже уважний та доброзичливий персонал ,мої щирі рекомендації.До зустрічі наступного разу❤️

2026-06-18 via Nuitee
A
Alison couple gb
9
Great hotel, would recommend.
Pros:

Team at the hotel were really good - we felt like they were really personally connected to the hotel. Room was lovely and location was excellent.

2026-06-15 via Nuitee
B
Brendan couple au
9
Very nice stay.
Pros:

Well kept. Friendly helpful staff. Nice breakfast. A water taxi to the airport pulled up only metres away. Great!

Cons:

Hard to find! Google map kept straying because of deep narrow alleyways. But good in the end 🙂

2026-06-13 via Nuitee
D
Dariusz couple pl
10
wspaniałe miejsce! Doskonała lokalizacja
Pros:

wspaniała lokalizacja, czystość na najwyższym poziomie! bardzo ale to bardzo miła obsługa! klimatyzacja, wszystko na najwyższym poziomie! śniadania obfite i bardzo smaczne. przesympatyczny personel, bardzo pomocny!

Cons:

brak uwag

2026-06-13 via Nuitee
C
Caroline couple ca
10
Excellent séjour
Pros:

Gentillesse du personnel, lit confortable, chambre propre et très bon déjeuner

2026-06-12 via Nuitee
R
Roland solo_traveller ch
10
würden wir zu 100 % wieder buchen
Pros:

sehr ruhiges und kleines in einer seitengasse gelegenes hotel. sehr schönes sauberes zimmer, schönes bad. sehr gutes frühstück. am vorabend kann man frühstückszeit und was man alles essen möchte notieren und dann wird alles in einer schönen longue im 2. stock serviert. super nettes personal. haben vorab mit uns via whatsapp geschrieben und uns tolle tips zum parkieren und wegbeschreibung zum hotel mitgeteilt. auch tolle empfehlung für restaurant erhalten.

Cons:

war alles rundum super

2026-06-11 via Nuitee
B
Bernhard couple at
9
2026-06-08 via Nuitee
J
Julie couple gb
10
My sister and I had a short break in Venice. The hotel was perfect and the staff were very helpful. They gave us recomme
Pros:

The location staff and facilities

2026-06-04 via Nuitee