Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Swimming pool
Room service
Family rooms
Pets allowed
BBQ facilities
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Clean and well maintained
Friendly staff
Central location
Nice amenities
Cons:
High prices
Small room size
Limited breakfast options

Categories

Cleanliness
8.23
Mentioned in several reviews as clean and well maintained.
Service
9.2
Friendly staff mentioned frequently in reviews.
Location
9.24
Consistently praised for being central and accessible.
Room Quality
7.69
Some reviews described rooms as small or lacking certain amenities.
Amenities
8.72
Decent amenities mentioned, including the pool, but improvement needed in breakfast quality.
Value for Money
7.68
Cited as expensive for the experience offered; some reviews pointed out inadequate value.
Food and Beverage
7.73
Breakfast quality received mixed reviews; more variety needed.
Overall Experience
8.7
General sentiment was positive with many guests expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 09:20

Property Description

Luxurious Key West Hotel with Heated Pool and Free Breakfast

Heated Swimming Pool and Continental Breakfast: Enjoy a refreshing swim in our heated pool and start your day right with a delicious continental breakfast served poolside.

Comfortable Rooms with Amenities: Relax in rooms equipped with flat-screen TVs, cable channels, ceiling fans, and telephones. Some rooms even feature a seating area and kitchenette for added convenience.

Convenient Amenities and Nearby Attractions: Take advantage of our picnic area, barbecue facilities, and bicycle rentals. Explore the nearby Duval Street and the Southernmost Point, both just a short distance away.

Book your stay at The Palms Hotel now for a relaxing and enjoyable Key West experience.

Important information:

Guests with same-day bookings must arrive before 22:00.

Guests must be 21 years of age or older to check-in. Guests younger than 21 years of age must stay with a parent or guardian.

Please note that credit card holder must be present at check-in.

Please note a maximum of 2 pets are permitted. Only dogs 35 pounds or less can be accommodated.

A fee will be charged for each pet per night plus tax.

Select breeds cannot be accommodated. Contact hotel for details.

Please be advised that, even though we are Pet Friendly, we have pet fees and limited Pet-Friendly Rooms.

Here is our Pet Fee Chart:

*The nightly rate is:*
Pets up to 40 pounds – $35.00 + tax per night.
Pets from 40-60 pounds (or 2 pets under 40 pounds) – $45.00 + tax per night.
Pets 60+ pounds – $55.00 + tax per night.

*Long-Term Stay Pet Policy:*
4 nights & over (pets up to 40 pounds) – $125.00/stay
4 nights & over (pets from 40 – 60 pounds) – $150.00/stay
4 nights & over (pets 60+ pounds) – $185.00/stay

Reservations with more than one (1) dog or a Single dog over the size of over 40lb are required to get a King Room, Double Room, Family Suite, or Ashe Cottage.

Pets are only allowed on the first floor, because of this, the hotel has a limited amount of pet-friendly rooms. A request at the moment of booking is highly encouraged to guarantee your pet-friendly room.

Pets are NOT ALLOWED inside the pool.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: EYW

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.4
Based on 3173 reviews
Cleanliness: 8.23
Service: 9.2
Location: 9.24
Room Quality: 7.69
Amenities: 8.72
Value for Money: 7.68
Food and Beverage: 7.73
Overall Experience: 8.7
D
Debbie solo_traveller us
10
Pros:

The staff was friendly. Breakfast was amazing

2026-06-19 via Nuitee
A
Adneri family_with_children us
10
Excellent
Pros:

Everything was great.

2026-06-19 via Nuitee
R
Ricardo solo_traveller es
7
Me esperaba algo más.
Pros:

Me gustó la piscina y que era una casa colonial.

Cons:

La habitación no es muy grande y el baño es pequeño.
En la recepción había un chico morenito que no nos prestó mucha atención , no fué nada amable.

2026-06-18 via Nuitee
D
Diane couple us
8
2026-06-18 via Nuitee
I
Itzel family_with_children us
9
Very helpful staff, clean and comfortable rooms.
2026-06-18 via Nuitee
K
Katrin solo_traveller us
10
Wunderschön
Pros:

Wir wurden sehr nett empfangen, bekamen einen Parkplatz hinter dem Haus, und durften die Hotelkatze Ginger kennenlernen.
Das Frühstücksbuffet bietet alles was man brauchst für einen ausgewogenen Start in den Tag.
Der Hotelpool ist morgens und abends teilweise im Schatten.
Die Zimmer sind stilvoll eingerichtet, sehr sauber und haben einen grossen Kühlschrank.
Das Hotel ist wunderschön von außen und von innen!

Cons:

Für unsere kleinen Kinder war der Weg zu den Atraktionen der Stadt etwas weit zu Fuss. Für grössere Kinder oder gesunden Erwachsene ist Key West sehr gut zu Fuss zu erkunden!

2026-06-17 via Nuitee
W
William couple us
10
2026-06-17 via Nuitee
B
barbara solo_traveller it
10
Pros:

Veramente bello, caratteristico.
La piscina è aperta fino alle 22.00 e traquilla. Le camere sono veramente graziose e hanno tutte le comodità. Il parcheggio si trova per strada ma non essendo eccessivamente trafficata abbiamo sempre trovato. Forniscono mappa dei posti fa utilizzare.

Cons:

Colazione un po scarsa nella varietà.

2026-06-17 via Nuitee
K
KATSURO solo_traveller us
9
2026-06-16 via Nuitee
L
Lucas couple us
8
2026-06-16 via Nuitee
A
Alexey family_with_children us
10
Pros:

Nice vibe, loved the breakfast and the pool.

2026-06-16 via Nuitee
H
Hugo solo_traveller us
10
2026-06-14 via Nuitee
D
Delfin Alvaro couple es
8
Me esperaba mas
Pros:

La zona de la piscina esta muy bien.

Cons:

Un poco apartado del centro y la ducha muy estrecha. La habitacion tampoco eran gran cosa para el precio.

2026-06-14 via Nuitee
L
Luis Alvaro solo_traveller co
10
Pros:

El personal muy amable!

2026-06-14 via Nuitee
S
Saúl couple es
8
En general, una buena opción para alojarse en Key West por su encanto, ubicación y precio
Pros:

Hotel con encanto en los Cayos, muy bonito y perfectamente integrado en el entorno, manteniendo la estética típica de la zona.

La habitación contaba con una pequeña nevera y aire acondicionado, y el establecimiento dispone de facilidad para aparcamiento, piscina y una máquina gratuita de agua fría, un detalle que se agradece mucho con el calor de la zona.

Cons:

No dispone de ascensor, por lo que puede no ser la mejor opción para personas con movilidad reducida. Además, la calidad del desayuno es bastante mejorable.

2026-06-12 via Nuitee
D
Debora couple us
10
2026-06-10 via Nuitee
E
Elena family_with_children us
7
2026-06-10 via Nuitee
L
Laurie couple us
10
We had a wonderful time and really enjoyed staying at The Palms Hotel. We would definitely stay there again.
Pros:

It was very quaint and beautiful
The breakfast was more than a continental breakfast which was a surprise & delight

Cons:

Our room didn’t cool like we like but we were comfortable with our added fans.

2026-06-10 via Nuitee
R
Raul couple pa
10
2026-06-09 via Nuitee
T
Tony solo_traveller us
8
2026-06-08 via Nuitee