Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Swimming pool
Room service
Family rooms
Garden
Pets allowed
BBQ facilities
See all facilities

Review Highlights

Pros:
Clean and well maintained
Friendly staff
Central location
Nice amenities
Cons:
High prices
Small room size
Limited breakfast options

Categories

Cleanliness
8.23
Mentioned in several reviews as clean and well maintained.
Service
9.2
Friendly staff mentioned frequently in reviews.
Location
9.24
Consistently praised for being central and accessible.
Room Quality
7.69
Some reviews described rooms as small or lacking certain amenities.
Amenities
8.72
Decent amenities mentioned, including the pool, but improvement needed in breakfast quality.
Value for Money
7.68
Cited as expensive for the experience offered; some reviews pointed out inadequate value.
Food and Beverage
7.73
Breakfast quality received mixed reviews; more variety needed.
Overall Experience
8.7
General sentiment was positive with many guests expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 09:20

Property Description

Luxurious Key West Hotel with Heated Pool and Free Breakfast

Heated Swimming Pool and Continental Breakfast: Enjoy a refreshing swim in our heated pool and start your day right with a delicious continental breakfast served poolside.

Comfortable Rooms with Amenities: Relax in rooms equipped with flat-screen TVs, cable channels, ceiling fans, and telephones. Some rooms even feature a seating area and kitchenette for added convenience.

Convenient Amenities and Nearby Attractions: Take advantage of our picnic area, barbecue facilities, and bicycle rentals. Explore the nearby Duval Street and the Southernmost Point, both just a short distance away.

Book your stay at The Palms Hotel now for a relaxing and enjoyable Key West experience.

Important information:

Guests with same-day bookings must arrive before 22:00.

Guests must be 21 years of age or older to check-in. Guests younger than 21 years of age must stay with a parent or guardian.

Please note that credit card holder must be present at check-in.

Please note a maximum of 2 pets are permitted. Only dogs 35 pounds or less can be accommodated.

A fee will be charged for each pet per night plus tax.

Select breeds cannot be accommodated. Contact hotel for details.

Please be advised that, even though we are Pet Friendly, we have pet fees and limited Pet-Friendly Rooms.

Here is our Pet Fee Chart:

*The nightly rate is:*
Pets up to 40 pounds – $35.00 + tax per night.
Pets from 40-60 pounds (or 2 pets under 40 pounds) – $45.00 + tax per night.
Pets 60+ pounds – $55.00 + tax per night.

*Long-Term Stay Pet Policy:*
4 nights & over (pets up to 40 pounds) – $125.00/stay
4 nights & over (pets from 40 – 60 pounds) – $150.00/stay
4 nights & over (pets 60+ pounds) – $185.00/stay

Reservations with more than one (1) dog or a Single dog over the size of over 40lb are required to get a King Room, Double Room, Family Suite, or Ashe Cottage.

Pets are only allowed on the first floor, because of this, the hotel has a limited amount of pet-friendly rooms. A request at the moment of booking is highly encouraged to guarantee your pet-friendly room.

Pets are NOT ALLOWED inside the pool.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: EYW

Location

Guest Reviews

8.4
Based on 3332 reviews
Cleanliness: 8.23
Service: 9.2
Location: 9.24
Room Quality: 7.69
Amenities: 8.72
Value for Money: 7.68
Food and Beverage: 7.73
Overall Experience: 8.7
M
Matteo • couple • it
10
2026-09-19 • via Nuitee
L
Lee • solo_traveller • gb
9
2026-09-18 • via Nuitee
A
Alon • solo_traveller • il
8
Pros:

צוות אדיב מאוד, קבלה מהירה חדר מרווח

Cons:

ריהוט קצת מיושן מקלחת קטנה, מיקום מרוחק מהמרכז ארוחת בוקר מינימאלית לצד הבריכה בימים של גשם צריך למצוא מקום לשבת.

2026-09-16 • via Nuitee
G
GRANT • couple • gb
10
2026-09-15 • via Nuitee
N
Norma • couple • us
2
Very pretty building. Rooms are very small. Light in the ceiling dripped water onto the bed the entire stay. Notified fr
Pros:

Pink building is cute. Most of the staff was nice. Really loved one employee named Foster. He made us feel welcome.

Cons:

Leaking ceiling. Rude male supervisor, name started with a J.

2026-09-15 • via Nuitee
R
Rogerio • couple • br
7
Razoável
Pros:

Localização

Cons:

Box do banheiro e cama pequena

2026-09-15 • via Nuitee
A
Althea • extended_group • us
7
Great place. Great location, Clean abs stages dare off
Pros:

Location was close to Duvall street the heart on Key West

Cons:

We had the attic room, I think hotel should give more information regarding the roof/ceiling height, which was a challenge to my room mate who is tall and kept hitting head

2026-09-15 • via Nuitee
M
Matthew • couple • au
9
2026-09-13 • via Nuitee
W
Wendy • couple • us
7
2026-09-12 • via Nuitee
C
CHARLES • couple • us
8
Nice, but small rooms.
Pros:

It was nice for an older building. A bit far from where I wanted to be. It was clean. Breakfast was normal "hotel type".

Cons:

Rooms very small.

2026-09-11 • via Nuitee
S
Sheridan • couple • nl
9
Heerlijk verblijf in een heerlijk hotel op een geweldig eiland!
Pros:

De uitstraling en de sfeer van het hotel waren precies maar dan ook echt precies wat we zochten en wat we verwachten te krijgen van een hotel op key west. Het personeel was mega vriendelijk en zeer behulpzaam.

Cons:

Het water uit de douche kwam niet met veel kracht uit de douchekop maar dit is echt muggenziften. Eigenlijk hebben we niets te klagen.

2026-09-10 • via Nuitee
U
UGO TORTONE • solo_traveller • it
7
2026-09-08 • via Nuitee
Y
Yodalis • family_with_children • us
10
2026-09-08 • via Nuitee
J
John • couple • us
4
OK if you don’t plan on spending much time in your room.
Pros:

In Old Town but a pretty far walk to to the Harbor and most attractions.

Cons:

Felt extremely cramped, room was a shoebox. Minimal space to store your personal items and clothes

2026-09-08 • via Nuitee
A
Aurore • solo_traveller • fr
10
2026-09-08 • via Nuitee
D
Daniel • solo_traveller • es
9
2026-09-08 • via Nuitee
M
Megan • family_with_children • us
10
Pros:

Beautiful, well maintained and staff was wonderful!

Cons:

Nothing

2026-09-07 • via Nuitee
V
Valentina • couple • it
8
Hotel bello ma fuori dal centro
Pros:

Camera carina e comoda, in perfetto stile Key West, con macchina del caffè in camera. Bella la zona piscina/colazione

Cons:

Posizione un po’ fuori. Si trova parcheggio gratis ma è a mezz ora a piedi dal centro. Si possono noleggiare le bici, ma di persona ci avevano detto 8$ al gg, quando poi ci hanno addebitato (sulla carta rilasciata come deposito) 18$ ciascuna. Colazione modesta, ma siamo in America 😅.

2026-09-06 • via Nuitee
G
Giuse22 • couple • us
10
We enjoyed it and we would definitely stay here again.
Pros:

Our room was big, clean and by the pool. Breakfast was good and with different alternatives. We loved that they have free sunscreen by the pool. The location is really good, it’s a bit of a walk to go to downtown, but nothing crazy, and we actually liked it.

Cons:

Nothing to declare.

2026-09-06 • via Nuitee
N
Nicole • extended_group • us
10
Pros:

An absolute steal of a price for a perfect hotel! Adorable rooms, nice and quiet pool area, overall relaxing vibe. Also had breakfast on site!

2026-09-06 • via Nuitee