Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Swimming pool
Room service
Family rooms
Pets allowed
BBQ facilities
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Clean and well maintained
Friendly staff
Central location
Nice amenities
Cons:
High prices
Small room size
Limited breakfast options

Categories

Cleanliness
8.23
Mentioned in several reviews as clean and well maintained.
Service
9.2
Friendly staff mentioned frequently in reviews.
Location
9.24
Consistently praised for being central and accessible.
Room Quality
7.69
Some reviews described rooms as small or lacking certain amenities.
Amenities
8.72
Decent amenities mentioned, including the pool, but improvement needed in breakfast quality.
Value for Money
7.68
Cited as expensive for the experience offered; some reviews pointed out inadequate value.
Food and Beverage
7.73
Breakfast quality received mixed reviews; more variety needed.
Overall Experience
8.7
General sentiment was positive with many guests expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 09:20

Property Description

Luxurious Key West Hotel with Heated Pool and Free Breakfast

Heated Swimming Pool and Continental Breakfast: Enjoy a refreshing swim in our heated pool and start your day right with a delicious continental breakfast served poolside.

Comfortable Rooms with Amenities: Relax in rooms equipped with flat-screen TVs, cable channels, ceiling fans, and telephones. Some rooms even feature a seating area and kitchenette for added convenience.

Convenient Amenities and Nearby Attractions: Take advantage of our picnic area, barbecue facilities, and bicycle rentals. Explore the nearby Duval Street and the Southernmost Point, both just a short distance away.

Book your stay at The Palms Hotel now for a relaxing and enjoyable Key West experience.

Important information:

Guests with same-day bookings must arrive before 22:00.

Guests must be 21 years of age or older to check-in. Guests younger than 21 years of age must stay with a parent or guardian.

Please note that credit card holder must be present at check-in.

Please note a maximum of 2 pets are permitted. Only dogs 35 pounds or less can be accommodated.

A fee will be charged for each pet per night plus tax.

Select breeds cannot be accommodated. Contact hotel for details.

Please be advised that, even though we are Pet Friendly, we have pet fees and limited Pet-Friendly Rooms.

Here is our Pet Fee Chart:

*The nightly rate is:*
Pets up to 40 pounds – $35.00 + tax per night.
Pets from 40-60 pounds (or 2 pets under 40 pounds) – $45.00 + tax per night.
Pets 60+ pounds – $55.00 + tax per night.

*Long-Term Stay Pet Policy:*
4 nights & over (pets up to 40 pounds) – $125.00/stay
4 nights & over (pets from 40 – 60 pounds) – $150.00/stay
4 nights & over (pets 60+ pounds) – $185.00/stay

Reservations with more than one (1) dog or a Single dog over the size of over 40lb are required to get a King Room, Double Room, Family Suite, or Ashe Cottage.

Pets are only allowed on the first floor, because of this, the hotel has a limited amount of pet-friendly rooms. A request at the moment of booking is highly encouraged to guarantee your pet-friendly room.

Pets are NOT ALLOWED inside the pool.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: EYW

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.4
Based on 3116 reviews
Cleanliness: 8.23
Service: 9.2
Location: 9.24
Room Quality: 7.69
Amenities: 8.72
Value for Money: 7.68
Food and Beverage: 7.73
Overall Experience: 8.7
N
Natalie • extended_group • us
9
Very quaint and cozy stay
Pros:

It’s very quaint, and cozy. Had a good breakfast, great pool access.

Cons:

The AC unit remote was very confusing.

2026-05-30 • via Nuitee
P
Peggy • solo_traveller • us
8
2026-05-30 • via Nuitee
D
Dawn • couple • us
10
Pros:

Room, breakfast, location, friendly staff.

2026-05-30 • via Nuitee
R
Rodrigo Ratto • solo_traveller • br
8
2026-05-29 • via Nuitee
I
Ibrahim Etem • couple • tr
10
2026-05-29 • via Nuitee
H
Hoffman • family_with_children • us
9
2026-05-29 • via Nuitee
C
Constanze • family_with_children • de
8
2026-05-29 • via Nuitee
T
tiziana • couple • it
10
Adorabile
Pros:

Adorabile. Key west è un posto paradisiaco e questo hotel è stato comodissimo. Molto carino, rosa con le finestre turchesi. La piscina per rinfrescarsi dal caldo è stata gradita.

Cons:

Nulla

2026-05-28 • via Nuitee
S
SEBASTIEN • couple • fr
9
Charme et emplacement top à Key West
Pros:

L'hôtel est magnifique avec une ambiance tropicale typique de Key West. Les chambres sont propres et confortables. Possibilité de stationner la voiture gratuitement dans la rue. Piscine agréable et emplacement qui permet de rejoindre facilement Duval Street à pied.

Cons:

Petit déjeuner très basique

2026-05-28 • via Nuitee
D
Daniel • couple • de
10
Perfekt um Key West zu erkunden und zugleich eine Unterkunft zu haben, in der man sich wohl fühlt.
Pros:

Alles!

Cons:

Es gab nichts.

2026-05-27 • via Nuitee
E
Eric • couple • us
10
Great place to stay in Key West
Pros:

Clean, cozy, comfortable and very relaxing

Cons:

Nothing to dislike

2026-05-27 • via Nuitee
R
Rainer • family_with_children • de
8
Charming hotel in the center of Key West with great pool area
Pros:

we loved the location, the pool area and the breakfast

2026-05-27 • via Nuitee
E
Ellen • couple • be
6
ok
Pros:

klein hotelletje met leuke uitstraling

Cons:

Helemaal niet geluidsdicht, ouder hotel.

2026-05-27 • via Nuitee
C
Colin • solo_traveller • gb
8
Quality, pretty and relaxing.
Pros:

Room was spacious and adaptable. Clean with high level of towelling and bedding. Good shower.

Cons:

Breakfast options were satisfactory but uninspired. Fox News is not for everyone!

2026-05-27 • via Nuitee
P
Pierre • family_with_children • be
8
Très bon séjour au Palms
Pros:

Personnel accueillant, hôtel agréable et charmant, belle piscine, tout est bien entretenu...

Cons:

Chambre assez petite pour 4 personnes (2 adultes et 2 enfants), peu de possibilités de rangement

2026-05-26 • via Nuitee
P
Petra • solo_traveller • us
8
Key West vibe
Pros:

I liked the area, real neighborhood with people enjoying their wine/coffee on their porch. Coffeemaker in the room. First coffee on the porch. Room was small but tastefully decorated and just sweet.

Cons:

Plastic plates, cups, forks&knife for breakfast. Pool area could need a bit of maintenance.

2026-05-26 • via Nuitee
H
Helen • extended_group • se
10
Är supernöjd med stället.
Pros:

Personalen var supertrevliga, Det var en mysigt hotell med en härlig omgivning. Vi hyrde cyklar från dom och det fungerade så bra att cykla fram överallt.

Cons:

Frukosten var ingen höjdare. Dåligt utbud. Hade önskat mer. Baren var bara öppen på lördagen när vi kom sen hade de ingen personal till de andra dagarna.

2026-05-26 • via Nuitee
N
Noreen • family_with_children • us
10
2026-05-26 • via Nuitee
E
Edu • solo_traveller • br
10
Pros:

Tudo inclusive o cafe na piscina.

Cons:

Piscina poderia fechar as.23

2026-05-25 • via Nuitee
K
Klaus • couple • de
9
Empfehlenswert
Pros:

Ambiente/geschmackvolle Einrichtung auf kleinstem Raum

2026-05-25 • via Nuitee