Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Swimming pool
Room service
Family rooms
Garden
Pets allowed
BBQ facilities
See all facilities

Review Highlights

Pros:
Clean and well maintained
Friendly staff
Central location
Nice amenities
Cons:
High prices
Small room size
Limited breakfast options

Categories

Cleanliness
8.23
Mentioned in several reviews as clean and well maintained.
Service
9.2
Friendly staff mentioned frequently in reviews.
Location
9.24
Consistently praised for being central and accessible.
Room Quality
7.69
Some reviews described rooms as small or lacking certain amenities.
Amenities
8.72
Decent amenities mentioned, including the pool, but improvement needed in breakfast quality.
Value for Money
7.68
Cited as expensive for the experience offered; some reviews pointed out inadequate value.
Food and Beverage
7.73
Breakfast quality received mixed reviews; more variety needed.
Overall Experience
8.7
General sentiment was positive with many guests expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 09:20

Property Description

Luxurious Key West Hotel with Heated Pool and Free Breakfast

Heated Swimming Pool and Continental Breakfast: Enjoy a refreshing swim in our heated pool and start your day right with a delicious continental breakfast served poolside.

Comfortable Rooms with Amenities: Relax in rooms equipped with flat-screen TVs, cable channels, ceiling fans, and telephones. Some rooms even feature a seating area and kitchenette for added convenience.

Convenient Amenities and Nearby Attractions: Take advantage of our picnic area, barbecue facilities, and bicycle rentals. Explore the nearby Duval Street and the Southernmost Point, both just a short distance away.

Book your stay at The Palms Hotel now for a relaxing and enjoyable Key West experience.

Important information:

Guests with same-day bookings must arrive before 22:00.

Guests must be 21 years of age or older to check-in. Guests younger than 21 years of age must stay with a parent or guardian.

Please note that credit card holder must be present at check-in.

Please note a maximum of 2 pets are permitted. Only dogs 35 pounds or less can be accommodated.

A fee will be charged for each pet per night plus tax.

Select breeds cannot be accommodated. Contact hotel for details.

Please be advised that, even though we are Pet Friendly, we have pet fees and limited Pet-Friendly Rooms.

Here is our Pet Fee Chart:

*The nightly rate is:*
Pets up to 40 pounds – $35.00 + tax per night.
Pets from 40-60 pounds (or 2 pets under 40 pounds) – $45.00 + tax per night.
Pets 60+ pounds – $55.00 + tax per night.

*Long-Term Stay Pet Policy:*
4 nights & over (pets up to 40 pounds) – $125.00/stay
4 nights & over (pets from 40 – 60 pounds) – $150.00/stay
4 nights & over (pets 60+ pounds) – $185.00/stay

Reservations with more than one (1) dog or a Single dog over the size of over 40lb are required to get a King Room, Double Room, Family Suite, or Ashe Cottage.

Pets are only allowed on the first floor, because of this, the hotel has a limited amount of pet-friendly rooms. A request at the moment of booking is highly encouraged to guarantee your pet-friendly room.

Pets are NOT ALLOWED inside the pool.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: EYW

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.4
Based on 3245 reviews
Cleanliness: 8.23
Service: 9.2
Location: 9.24
Room Quality: 7.69
Amenities: 8.72
Value for Money: 7.68
Food and Beverage: 7.73
Overall Experience: 8.7
M
Michael • family_with_children • us
9
An excellent stay in a quiet neighborhood.
Pros:

This location is wonderful. And the property is really quaint. The pool at night is a gem.

Cons:

The Bess are way too soft.

2026-07-24 • via Nuitee
N
Nathalie • couple • us
9
A peaceful oasis in the middle of the island.
Pros:

The staff was awesome. The property was well kept.

Cons:

Nothing

2026-07-24 • via Nuitee
P
Porter • solo_traveller • us
10
Pros:

Great location great staff onsite pool vant wait to go back

Cons:

Nothing

2026-07-24 • via Nuitee
J
J.N.N. • solo_traveller • si
10
Pros:

Everything was perfect. Superclean and beautiful hotel close to Duval street, perfect breakfast and helpful and nice stuff. I really loved this hotel.

Cons:

Everything was perfect. Ko

2026-07-24 • via Nuitee
I
Ismael • solo_traveller • us
10
2026-07-24 • via Nuitee
S
Shauna • family_with_children • gb
10
Amazing, loved it. Just Great
Pros:

Hotel was so lovely and quaint. It was just lovely and We all really enjoyed it. Only thing for us, was the breakfast wasn't the greatest. Not that for some, may have been amazing, but 3 out of 4 of us, we just had a cereal. Done the job, got us sorted, but if you are big into a big breakfast and fussy, you may struggle. But we got by which was fine

Cons:

Nothing

2026-07-24 • via Nuitee
A
annette • family_with_children • no
10
2026-07-24 • via Nuitee
M
mauricio • solo_traveller • co
10
Pros:

Está muy bien ubicado y las habitaciones estás muy bien.

Cons:

Muy pocos parqueaderos para el auto

2026-07-24 • via Nuitee
M
mauricio • solo_traveller • co
10
Pros:

Muy bien ubicado

Cons:

Todo muy bien

2026-07-24 • via Nuitee
A
Alberto • couple • it
9
2026-07-23 • via Nuitee
E
E. • family_with_children • nl
9
2026-07-23 • via Nuitee
N
Nicky • family_with_children • be
8
Goed hotel met goede locatie
Pros:

De ligging ten opzichte van Duvalstreet en de haven is goed.
Het is ongeveer 20 minuten wandelen.

Cons:

De kwaliteit van de matras kon beter, ze waren al wat doorgelegen.
De prijs was redelijk hoog ten opzichte van al onze andere verblijven, die vaak luxueuzer waren dan deze. Maar dat zal de prijs zijn voor Key West vrees ik.

2026-07-22 • via Nuitee
B
bich • extended_group • us
10
2026-07-22 • via Nuitee
J
James • solo_traveller • us
8
The Palms
Pros:

Nice place, cool a/c. Great TV, reception, and channel offerings.

Cons:

Bed was a little lumpy but ok.

2026-07-21 • via Nuitee
J
Juliet • couple • us
10
Awesome
Pros:

It was super clean and quiet

2026-07-20 • via Nuitee
A
Artur • solo_traveller • pl
10
Pros:

Perfect place!

2026-07-18 • via Nuitee
F
Faith • family_with_children • us
10
Best Place to Stay in Key West
Pros:

Beautiful hotel. Check-in was easy; the staff was kind and accommodating. Parking instructions were sent before arrival and were very helpful. Our room was a good size, with a TV and a small fridge. The bathroom was also large enough for 4 people to share, and the shower was great! The hotel was not too busy and felt very homey. We felt very safe the whole time, and my family loved the pool!

2026-07-18 • via Nuitee
P
Petra • solo_traveller • ch
10
2026-07-17 • via Nuitee
G
Gianmarco • family_with_children • it
9
2026-07-16 • via Nuitee
P
PawelRudy • solo_traveller • gb
10
2026-07-16 • via Nuitee