Caballero Errante

Hotels
7.3 (2742 reviews)
Pinos Alta, 14 , Madrid , es

Children allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Terrace
Lift / Elevator
Luggage storage
Fax/photocopying
Hot tub/Jacuzzi
Private check-in/check-out
Guest rooms disinfected between stays
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Comfortable bed
Cons:
Poor cleanliness
High prices
Reserved parking fees

Categories

Cleanliness
5.69
Numerous complaints regarding cleanliness in rooms and bathrooms.
Service
8.66
Many reviews praised the friendly and responsive staff.
Location
9.7
Consistently mentioned as a strong point with a great location.
Room Quality
6.65
Some complaints about room quality and comfort.
Amenities
7.68
Good amenities mentioned but with some cleanliness concerns.
Value for Money
6.64
Many reviews felt the hotel was overpriced.
Food and Beverage
5.69
Negative feedback regarding breakfast and cleanliness.
Overall Experience
7.66
Mixed reviews with a few positives but significant negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 15:21

Property Description

Prime Location
Located in the heart of Madrid's financial and commercial districts, Caballero Errante offers easy access to Plaza de Castilla and the iconic Santiago Bernabéu stadium.

Convenient Transportation
With a prime location just 100 meters from Plaza de Castilla, guests can effortlessly explore the city using the nearby public transport network to reach the Juan Carlos I trade fair and historic city center.

Proximity to Santiago Bernabéu Stadium
Sports enthusiasts will appreciate the short walk to the Santiago Bernabéu stadium, making it convenient to catch a game or tour the home of Real Madrid.

Experience the perfect blend of convenience and comfort at Caballero Errante. Book your stay now!

Important information:

Please note that early check-in or late check-out are available free of charge on request.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MAD

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs EUR 13 per day.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children ages 1 and older are allowed.
    Children from 1 year old to 3 years old stay for free when using an available cot.
    Children from 1 year old to 5 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

7.3
Based on 2742 reviews
Cleanliness: 5.69
Service: 8.66
Location: 9.7
Room Quality: 6.65
Amenities: 7.68
Value for Money: 6.64
Food and Beverage: 5.69
Overall Experience: 7.66
J
Jennifer Puente Robledo solo_traveller es
7
2026-06-06 via Nuitee
M
Martín Sanz solo_traveller es
9
2026-06-05 via Nuitee
X
Xosé Manuel solo_traveller es
6
2026-06-04 via Nuitee
R
Room couple es
10
Pros:

Bien

2026-06-04 via Nuitee
A
Acemas1 family_with_children es
8
2026-06-03 via Nuitee
J
Jorge solo_traveller es
8
2026-06-03 via Nuitee
B
Brayan couple do
1
Pros:

No hubo desayuno, la cama y las almohadas durisimas el aire votaba agua

Cons:

No tiene bañera tiene, uno que bañarse en un jacuzzi obligado, no tiene silla

2026-06-03 via Nuitee
I
Ismelda solo_traveller es
4
Pros:

La limpiadora de la habitación que nos ayudo a entrar ya que no teníamos tarjeta ni nada por problema con la computadora

Cons:

Muy caro para la habitación que era, no me gustó.

2026-06-02 via Nuitee
A
Aura solo_traveller ie
10
2026-06-02 via Nuitee
A
Andrea solo_traveller it
5
Mediocre struttura
Pros:

La vicinanza all'aeroporto

Cons:

L'odore della stanza.
La poca insonorizzazione.
La scarsa pulizia della camere.
La mancanza di una colazione, visto il costo della camera
La mancanza del frigobar, quando in fase di prenotazione era presente.

2026-06-01 via Nuitee
R
Ricardo couple es
1
Pros:

Nada

Cons:

Un desastre total

2026-06-01 via Nuitee
A
Ana María couple es
8
2026-05-31 via Nuitee
A
Ashok Kumar solo_traveller in
6
Over all its nice/pleasent staying experince
Pros:

Location is a walk from my business meeting location. This is the only reason for my selection
The staff was helping.

Cons:

For me, the breakfast menu was very limited
I expect a water bottle, at least on the first day of my check-in. Seems it is normal in the EU not to provide plastic bottles. However, many Hotels provide glass water bottles and provisions to refill ( Still or sparkling)

2026-05-31 via Nuitee
F
fer couple es
1
Cons:

Nada es como en las fotos todo es muy diferente, las habitaciones un desastre falla de profesionalidad un desastre en todo los aspectos

2026-05-31 via Nuitee
J
Jose Vicente extended_group es
7
Cons:

No había servicio de bar

2026-05-29 via Nuitee
N
Nuria family_with_children es
10
Pros:

Muy buen trato

2026-05-29 via Nuitee
J
Josep solo_traveller es
8
Pros:

La situacion

2026-05-28 via Nuitee
A
Ainhoa family_with_children es
1
2026-05-28 via Nuitee
B
Benitez couple es
10
2026-05-28 via Nuitee
M
Mohamed solo_traveller es
10
Pros:

Muy cerca del trasporte público y no muy lejos del centro

2026-05-27 via Nuitee