Eugenia de Montijo, Autograph Collection

Hotels
•
Autograph Collection
9 (1634 reviews)
Plaza del Juego de Pelota, 7 , Toledo , ES

Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Heating
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Beautiful room and decor
Cons:
Issues with cleanliness
Poor breakfast options

Categories

Cleanliness
8.39
Noted issues with the bar bathroom cleanliness and lack of replenishment in personal care items.
Service
9.86
Staff received very positive comments, though some pressure during breakfast was mentioned.
Location
9.4
Many reviews praised the hotel's excellent location.
Room Quality
8.35
Some comments about the old bed and pillows affected the perception of room quality.
Amenities
9.38
Great amenities were highlighted, although there were some minor concerns.
Value for Money
8.84
Some reviews mentioned that quality is dropping over time, affecting perceived value.
Food and Beverage
8.39
Concerns were raised about the quality of breakfast options but overall food experience was good.
Overall Experience
9.36
Overall very positive experiences, with customers expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 00:53

Property Description

Luxurious Former Palace Stay

This former palace of the Empress Eugenia de Montijo offers style and comfort in the heart of Toledo, just 200 meters from Toledo Cathedral. Free WiFi is available.

Elegant Classic-Decor Rooms

The classic-decor rooms in the Fontecruz Toledo de Montijo are adorned with hand-made carpets and antique furniture, exuding elegance and charm.

Exquisite Dining Experience

Indulge in local cuisine with seasonal specialties at the hotel's à la carte restaurant, promising a delightful culinary journey for your taste buds.

Toledo Cathedral, Plaza de Zocodover, and Toledo's main shopping area are all within a convenient 10 minutes' walk from the hotel.

Book now for an unforgettable stay at Fontecruz Toledo de Montijo, where luxury meets history in the heart of Toledo.

Important information:

Please note that road access and parking are limited in Toledo. Guests planning to arrive by car are welcome to contact the property for more information using the contact details on the booking confirmation.

Please note that the property reserves the right to preauthorise your credit card anytime after the booking is made.

When booking more than 5 rooms, different policies and additional supplements may apply.

Pets are accepted for a surcharge of €90 per stay, with a maximum of one pet allowed per room. The hotel reserves the right to assign a specific room type in these cases.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MAD

Location

Guest Reviews

9
Based on 1634 reviews
Cleanliness: 8.39
Service: 9.86
Location: 9.4
Room Quality: 8.35
Amenities: 9.38
Value for Money: 8.84
Food and Beverage: 8.39
Overall Experience: 9.36
L
LAURA • family_with_children • es
7
2026-10-16 • via Nuitee
A
Alain • solo_traveller • lu
8
Top
2026-10-16 • via Nuitee
L
Linchen • couple • au
10
2026-10-16 • via Nuitee
J
Jordan • couple • gb
9
Great stay & would definitely stay again if coming to Toledo. Worth paying for a room upgrade.
Pros:

Great location being in the centre of Toledo town, very welcoming reception & lovely bar area.

Our room was fantastic, with big windows overlooking the town & nice bathroom with big walk in shower.

The spa was a nice addition & included use with certain rooms. Albeit it fully underground, was nice to use.

Helpful having pre-reserved a parking space (only 2-3 available) weeks in advance, as at times local parking full. Very tight to get vehicle into the private garage for large cars, but again very convenient & guarantees you a space.

Cons:

That breakfast was €28-29 to add on top of the room rate. Meaning we didn’t eat at the hotel throughout our 4 days stay.

2026-10-15 • via Nuitee
A
Andre • solo_traveller • ca
7
I will highly recommend this hotel to family and friends.
Pros:

The staff was first rate, always willing to help. They all spoke good English.

Cons:

There was a bad smell in front of the elevator on the third floor.

2026-10-13 • via Nuitee
S
Sebastian • couple • es
10
2026-10-11 • via Nuitee
A
Akin • couple • gb
8
Beautiful
Pros:

It was overall amazing, surprisingly luxury considering it’s in the old town, you almost walk into a different world as soon as you step through the entrance.

Cons:

Food menu, but I wasn’t there to eat at the hotel as we wanted to explore whilst visiting for a wedding!

2026-10-10 • via Nuitee
D
DIEGO • couple • es
10
2026-10-10 • via Nuitee
R
Rob Imrie • solo_traveller • gb
8
An acceptable hotel
Pros:

The bed was comfortable and the bedroom was nice. The staff were friendly and welcoming and very helpful. The gym was good and provided useful equipment. The hotel is well located in a quiet part of Toledo.

Cons:

The breakfast is a problem. For people on strict diets, like me, there is little choice. Food is more or less forced on you and it's difficult and awkward to keep requesting items as basic as bread and soya milk. The hotel needs to adopt a buffet style breakfast and provide food that caters for all dietary needs. The breakfast is too expensive for what you get so save your money and eat in the town.

The hotel price for a room is also expensive for the level of quality provided.

2026-10-10 • via Nuitee
C
Catherine • couple • fr
10
Séjour très agréable dans un très bel hôtel !
Pros:

L’amabilité du personnel, la très grande chambre, les très jolies parties communes.

Cons:

Rien. Tout était parfait !

2026-10-09 • via Nuitee
C
Coyle • couple • us
8
Pros:

Fantastic location , great staff,

Cons:

A comfortable chair or bench to sit on. Sturdy hangers for the closet. Another luggage rack.

2026-10-09 • via Nuitee
S
Sarah • couple • us
10
Comfortable and beautiful. Perfect location, friendly and helpful staff.
Pros:

Location, decor and the breakfast.

Cons:

Nothing. We loved it.

2026-10-08 • via Nuitee
D
DanielTamargo • solo_traveller • es
10
Pros:

La atencion

Cons:

Estuvo todo bien

2026-09-15 • via Nuitee
J
José Andrés • couple • cl
10
Pros:

Excelente ubicación, servicios e instalaciones, y muy amable el personal.

2026-09-15 • via Nuitee
M
Marina • couple • es
6
No repetiría
Pros:

La ubicación y la decoración de las zonas comunes excelentes
La cama extra grande y comodisima

Cons:

El desayuno extremadamente caro para lo que sirven
La habitación olía bastante a humedad

2026-09-11 • via Nuitee
M
Michelle • solo_traveller • nl
10
Fijn verblijf!
Pros:

Locatie is top, middenin het centrum van Toledo.

2026-09-10 • via Nuitee
A
Alicia • family_with_children • es
8
2026-09-05 • via Nuitee
R
Raul • couple • es
8
Un palacio muy bonito y buena ubicación
Pros:

Todo muy bonito y en buena ubicación

Cons:

Los productos de higiene personal son un poco justos para nada parece un 5 estrellas en ese aspecto

2026-09-04 • via Nuitee
J
José Antonio • solo_traveller • es
10
Pros:

Todo

Cons:

Todo

2026-09-03 • via Nuitee
T
Tim • family_with_children • gb
7
Fantastic historical building in the midst of toledo with a great breakfast
Pros:

The location is excellent, and we were pleasantly surprised by how easy it was to park the car given we were in the middle of the old town.
The lobby is spectacular and nicely emphasises the building's history.
The breakfast was also very good and a really pleasant start to the day. Well done.

Cons:

The rooms felt a little worn and could do with some refurbishment in places.
The aircon system was not very responsive.

2026-09-03 • via Nuitee