Eugenia de Montijo, Autograph Collection

Hotels
•
Autograph Collection
9 (1568 reviews)
Plaza del Juego de Pelota, 7 , Toledo , es

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Beautiful room and decor
Cons:
Issues with cleanliness
Poor breakfast options

Categories

Cleanliness
8.39
Noted issues with the bar bathroom cleanliness and lack of replenishment in personal care items.
Service
9.86
Staff received very positive comments, though some pressure during breakfast was mentioned.
Location
9.4
Many reviews praised the hotel's excellent location.
Room Quality
8.35
Some comments about the old bed and pillows affected the perception of room quality.
Amenities
9.38
Great amenities were highlighted, although there were some minor concerns.
Value for Money
8.84
Some reviews mentioned that quality is dropping over time, affecting perceived value.
Food and Beverage
8.39
Concerns were raised about the quality of breakfast options but overall food experience was good.
Overall Experience
9.36
Overall very positive experiences, with customers expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 00:53

Property Description

Luxurious Former Palace Stay

This former palace of the Empress Eugenia de Montijo offers style and comfort in the heart of Toledo, just 200 meters from Toledo Cathedral. Free WiFi is available.

Elegant Classic-Decor Rooms

The classic-decor rooms in the Fontecruz Toledo de Montijo are adorned with hand-made carpets and antique furniture, exuding elegance and charm.

Exquisite Dining Experience

Indulge in local cuisine with seasonal specialties at the hotel's à la carte restaurant, promising a delightful culinary journey for your taste buds.

Toledo Cathedral, Plaza de Zocodover, and Toledo's main shopping area are all within a convenient 10 minutes' walk from the hotel.

Book now for an unforgettable stay at Fontecruz Toledo de Montijo, where luxury meets history in the heart of Toledo.

Important information:

Please note that road access and parking are limited in Toledo. Guests planning to arrive by car are welcome to contact the property for more information using the contact details on the booking confirmation.

Please note that the property reserves the right to preauthorize your credit card anytime after the booking is made.

When booking more than 5 rooms, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MAD

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 10 years old stay for free when using an existing bed.
    Children from 3 years old to 10 years old stay for free when using an available extra bed.
    People 11 years old and over stay for € 40 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 1568 reviews
Cleanliness: 8.39
Service: 9.86
Location: 9.4
Room Quality: 8.35
Amenities: 9.38
Value for Money: 8.84
Food and Beverage: 8.39
Overall Experience: 9.36
J
Jose luis • couple • es
9
2026-06-13 • via Nuitee
A
Angela • family_with_children • us
10
2026-06-12 • via Nuitee
I
I. • couple • nl
8
Sfeervol hotel in het centrum van Toledo
Pros:

Locatie, sfeervolle uitstraling, uitstekende service

Cons:

Zeer beperkte keuze van het ontbijt. Past niet bij een hotel in deze categorie.

2026-06-12 • via Nuitee
6
625martinez • Couples • Boca Raton, Florida
10
Location
Pros:

Tremendous value,phenomenal location. Public Parking lot around the corner.. excellent staff and very very nice rooms

2026-06-09 • via Tripadvisor
M
Maria • couple • es
1
Un hotel de gran nivel pero si se te queda algo en la habitación, desaparece.
2026-06-07 • via Nuitee
A
Anne • couple • au
9
Wonderful hotel, beautifully presented in a great location in an amazing city.
Pros:

This was a gorgeous property - interior design and amenities were superb. It had a wonderful feel throughout the public areas.

The staff could not have been more friendly & helpful, the location was 10/10 for us and we had a lovely room.

Public parking was very close by.

Cons:

No complaints - all was above expectations.

2026-06-06 • via Nuitee
Z
zoeanddavid • Solo travel • London, England
10
Beautiful, welcoming, comfortable and clean.
Pros:

I stayed 5 days here and was so impressed with the welcome of the team - who couldn’t do enough. They were so friendly and kind, bringing or finding me anything I needed.
I also appreciated the lovely room with a tiny balcony (a big deal in such a packed city), and the lively and beautiful lobby. Also, the gym was just big enough to work perfectly for me and was only busy one day.

I want to particularly acknowledge Sara on reception, who was amazing; so kind and helpful.

2026-06-05 • via Tripadvisor
R
RICARDO • couple • es
10
2026-06-05 • via Nuitee
A
Angel Daniel • solo_traveller • ar
10
Muy recomendable
Pros:

El estilo que conserva y la tranquilidad

2026-06-04 • via Nuitee
A
Alessio • solo_traveller • it
10
2026-06-03 • via Nuitee
P
Philip • extended_group • gb
7
Nice location needs should be 4star
Pros:

Location, good aircon

Cons:

Room are tired needs a refurb, no outdoor space at all, cramped breakfast space when a big restaurant room is available but they choose not to use it, poor breakfast

2026-06-01 • via Nuitee
L
Lynda • couple • nz
9
Pros:

Pleasant with nice lounge area

2026-05-30 • via Nuitee
M
Max • solo_traveller • kh
7
Pros:

Location was great. Easy walking into the city.

Cons:

The smell of detergent was everywhere. They need to change the product used or use less of it. The place smelled like a hospital corridor. The breakfast was also disappointing. While it was imaginatively plated like high tea, the quality was very low. I would not recommend anyone ordering it.

2026-05-27 • via Nuitee
L
LT32 • family_with_children • es
9
Muy buena estancia, volvería
Pros:

trato del personal

Cons:

almohadas

2026-05-27 • via Nuitee
A
Ajay • solo_traveller • gb
10
Pros:

Everything

Cons:

Nothing

2026-05-26 • via Nuitee
V
varsha • family_with_children • gb
10
2026-05-26 • via Nuitee
S
SANDRA • couple • pe
10
A great place with true spanish ambiance.
Pros:

Very pleasant and elegant hotel.

Cons:

The parking was a little complicated. Maybe they could think of a valet parking.

2026-05-25 • via Nuitee
A
Andrew • couple • gb
5
Pros:

Reception desk very helpful

Cons:

Breakfast was bad. Service slow, kept forgetting requests. No milk, no butter, tea not hot enough. Just provide a full table for all to choose from. The fixed choice of 1, 2, 3 didn't work for us

2026-05-24 • via Nuitee
L
Liliane • solo_traveller • ch
9
2026-05-23 • via Nuitee
A
AIDA • solo_traveller • es
8
Con margen de mejora
Pros:

Cama, instalaciones

Cons:

Un hotel de 5 estrellas no debería cobrar 70€ por un circuito de spa. Se entiende que es un servicio incluído propio de un hotel de esa categoría. Deberían invertir en un secador de calidad para las señoras: un secador barato de Babyliss no es suficiente. Huele a quemado y se para a los 10 min. Tampoco hay botones que abra la puerta y ayude con las maletas propio de un 5*

2026-05-21 • via Nuitee