Relais Ridola - Residenza d'Epoca

Hotels
•
Independent
8.4 (16 reviews)
Via Morelli 13, Matera, MT, 75100 , Matera , IT
39-083-5231096

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Pets allowed

Facilities

Free breakfast
Express check-out
Free WiFi
Terrace
Garden
Luggage storage
Express check-in/check-out
Wheelchair accessible
Elevator
Free breakfast
See all facilities

Review Highlights

Pros:
Helpful and friendly staff (Giorgia, Francesca, reception team)
Very good location (10–15 min walk to historic centre)
Excellent, abundant breakfast
Pool, garden and pleasant outdoor seating
On-site/private parking
Spacious rooms with large terraces; quiet and good bedding
Cons:
Some guests felt price was a bit high (value concerns)
Minor maintenance issues (missing toilet brush)
A bedside/LED light that disturbed sleep for one guest
One note of slightly meagre breakfast from a guest

Categories

Cleanliness
8.55
Generally praised (explicitly noted as clean in reviews) with quiet rooms and good housekeeping; minor maintenance remarks (missing toilet brush) slightly lowered score.
Service
8.7
Consistently highlighted as a strength — friendly, helpful staff (mentions of Giorgia, Francesca, reception team), luggage/parking assistance and personalised local tips.
Location
8.65
Frequently noted as well-located (~10–15 min walk to historic centre); convenient for walking to sights and restaurants.
Room Quality
8.5
Rooms described as spacious with large terraces, excellent bedding and quiet; a few minor issues (odd bedside light that disturbed sleep) reduce perfection slightly.
Amenities
8.6
Pool, garden seating areas and on-site parking praised; good overall facilities with positive guest mentions.
Value for Money
7.25
Mixed: generally positive stay but at least one guest felt the price was a bit high, lowering the perceived value.
Food and Beverage
8.6
Breakfast repeatedly described as excellent and abundant; one comment noted a slightly meagre breakfast, but overall F&B is a positive point.
Overall Experience
8.35
Strongly positive overall — charming hotel, attentive staff, good location and facilities; a few small negatives (price perception, minor room/maintenance issues) temper an otherwise excellent stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-06-01 06:22

Property Description

Experience the enchanting charm of Relais Ridola - Residenza d'Epoca, ideally located in the heart of Matera.

Outdoor Oasis
Unwind by our stunning outdoor pool or soak up the breathtaking views from our rooftop terrace and serene garden—your perfect retreat after a day of exploring.

Culinary Delights
Savor delectable dishes at our on-site restaurant or treat yourself with room service, complemented by a refreshing drink from our inviting bar/lounge. Don’t forget to enjoy our complimentary buffet breakfast every morning!

Luxury Comfort
Stay in one of our 8 individually decorated rooms, featuring plush down comforters, Frette Italian sheets, and modern amenities like complimentary wireless internet. Each room is designed for your ultimate comfort.

Elevate your stay in Matera—book your escape with us today!

Important information:

  • All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.
  • Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • One child 2 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.
  • Cashless payment methods are available for all transactions.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: NAP

Property Policies

  • Pets

    Service animals are exempt from fees/restrictions

  • Noise policy

    Noise-free rooms not guaranteed

  • Pets

    Pet max weight (per pet) in kg is 10

  • General

    Cashless transactions are available

  • Pets

    Pets allowed

See all policies

Location

Guest Reviews

8.4
Based on 16 reviews
Cleanliness: 8.55
Service: 8.7
Location: 8.65
Room Quality: 8.5
Amenities: 8.6
Value for Money: 7.25
Food and Beverage: 8.6
Overall Experience: 8.35
G
Gioacchino • family_with_children • it
8
2026-05-30 • via Nuitee
F
Florentina • couple • ca
10
Charming hotel, loved it!
2026-05-30 • via Nuitee
D
Daniel • couple • fr
10
Hôtel proche à pied centre historique , très recommandable
Pros:

Tutto ci è piasciuto: la vicinanza al centro storico a piedi (15 minuti) , la gentilezza del personale, il posto parcheggio all’interno del cortile,,la camera con la grande terrazza, etc…

Cons:

Tutto era perfetto

2026-05-29 • via Nuitee
G
Giovanni • solo_traveller • it
10
Pros:

Tutto

Cons:

Niente

2026-05-29 • via Nuitee
O
Otto • couple • at
8
2026-05-29 • via Nuitee
C
Claire • couple • fr
8
Bel endroit, plein de charme avec un certain standing
Pros:

L’emplacement, la propreté, la gentillesse de Giorgia à l’accueil

Cons:

Peut-être le prix un peu trop élevé quand même.

2026-05-28 • via Nuitee
C
Cristina • extended_group • it
10
Piacevolissima sorpresa
Pros:

Ottima e abbondante colazione

Cons:

Nulla

2026-05-28 • via Nuitee
P
Pierre Yves • couple • fr
10
Un pur bonheur !☀️😎
Pros:

Tout !
Notamment l’accueil par une jeune fille parlant très bien Français et nous expliquant absolument tout sur une carte avec les points d’intérêts, les différentes promenades sans oublier les différents restaurants en fonction de leur spécialités!
Un grand bravo à cette jeune fille qui on le sentait avait grand plaisir à échanger avec nous , ce qui fut réciproque !
Nous l’avons écouté et avons été ravis de tout ses conseils !
Çà fait plaisir après une expérience catastrophique à Bari …

Cons:

Rien

2026-05-28 • via Nuitee
F
Francesca • couple • it
9
2026-05-27 • via Nuitee
E
Elfriede • solo_traveller • at
9
Pros:

Eine herrliche riesige Terrasse für uns allein.

Cons:

Ein Klopinsel hat gefehlt.

2026-05-27 • via Nuitee
H
Hermann • couple • ch
10
2026-05-27 • via Nuitee
J
Jos • solo_traveller • nl
8
2026-05-25 • via Nuitee
B
Beatrice • solo_traveller • fr
9
Pros:

Hôtel plein de charme
Accueil très professionnel
A quelques minutes du centre historique

Cons:

Rien

2026-05-25 • via Nuitee
J
jose luis • solo_traveller • es
9
Pros:

Localización, amabilidad del personal e instalaciones

Cons:

Nada

2026-05-25 • via Nuitee
C
Cristian • solo_traveller • it
10
Ottimo tutto
Pros:

La tranquillità e la disponibilità del personale

Cons:

Nulla

2026-05-24 • via Nuitee
B
Bradley • solo_traveller • nz
9
A Charming Retreat
Pros:

the ladies on reception were all wonferful, friendly and helpful.
The garden and pool seating area is a bonus, especially after having walked to and from the old town / Sassi.

2026-05-23 • via Nuitee
R
Rita • couple • de
10
Pros:

War alles super. 👍 Lage top, Personal super freundlich, Frühstück toll. Nichts zu bemängeln 😎

2026-05-23 • via Nuitee
F
FV • couple • it
10
sggiorno bellissimo
Pros:

colazione buonissima e abbondante, posizione non lontana dal centro, accoglienza fantastica, servizi bellissimi, parcheggio interno per macchina,

2026-05-22 • via Nuitee
G
Gary • couple • au
10
With attentive employees such as Francesca who provided us with a warm and generous support this hotel stay will be mem
Pros:

Whilst we very much enjoyed our exploration of Matera the lovely spacious ambience of Hotel Casino Ridola was much appreciated.

Cons:

All very good

2026-05-22 • via Nuitee
M
Martine • solo_traveller • be
9
2026-05-21 • via Nuitee