Arcom Palace

Hotels
9 (688 reviews)
Via Orvieto 14/I , Pomezia , it

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Terrace
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Cleanliness
Great Service
Spacious Rooms
Convenient Breakfast
Cons:
Location Issues
Noise from Neighbors
Aging Facilities

Categories

Cleanliness
9.39
The hotel is noted for being very clean and well-maintained, with positive mentions of cleanliness throughout the reviews.
Service
9.36
Guests consistently highlighted helpful and kind staff, indicating excellent service.
Location
8.4
Some reviews pointed out that the location is a bit far from main attractions, but others emphasized its convenience for exploring.
Room Quality
8.85
Rooms are mostly described as spacious and comfortable, but some indicated issues with noise and aging decor.
Amenities
8.38
While amenities like breakfast were praised, some reviews suggested the apartments had specific access issues.
Value for Money
8.84
Reviewers felt the experiences aligned well with the costs, especially considering the quality of service and cleanliness.
Food and Beverage
9.39
Breakfast options received numerous compliments, being described as plentiful and high quality.
Overall Experience
9.36
Most guests had a fantastic overall experience, with many mentioning their intent to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 04:02

Property Description

Luxurious Self-Catering Apartments

Modern Building with Elegant Glass Exterior

Balconies, Separate Living Areas, and Kitchenettes

Experience comfort and convenience at Arcom Palace, where our self-catering apartments in the heart of Pomezia offer the perfect blend of modernity and style. Relax in our modern building boasting an elegant glass exterior, providing a chic backdrop to your stay. Each apartment features a private balcony, separate living area, and a convenient kitchenette, ensuring a homely feel for your stay. Don't miss the chance to enjoy our well-equipped accommodations, ideal for families and solo travelers alike. Book now for an unforgettable experience at Arcom Palace.

Important information:

The kitchenette costs €35.00 as final cleaning if it is used and not cleaned (or not cleaned adequately) by the guest.This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: FCO

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for € 35 per person per night when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    People no matter the age stay for € 35 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 688 reviews
Cleanliness: 9.39
Service: 9.36
Location: 8.4
Room Quality: 8.85
Amenities: 8.38
Value for Money: 8.84
Food and Beverage: 9.39
Overall Experience: 9.36
I
Isabella • family_with_children • it
8
rilassante e confortevole
Pros:

tutto bene

2026-05-30 • via Nuitee
P
Patricia Hugen • solo_traveller • pt
10
Pros:

Um bom Hotel,
Bem limpo
Cafe da manhã bom
Cama confortável
Toalhas limpas e trocadas diariamente

Cons:

Um deslize foi que não tinha sabonete no dispencer, mas eu nem reclamei e tenho certeza que se tivesse mencionado aos funcionários teriam reposto.

2026-05-30 • via Nuitee
P
Pasquale • solo_traveller • it
10
2026-05-29 • via Nuitee
C
Chiara • family_with_children • it
7
Pros:

Stanza accogliente e pulitissima, disponibilità e gentilezza dello staff, ottima colazione

2026-05-29 • via Nuitee
L
Litro • solo_traveller • it
8
2026-05-28 • via Nuitee
L
liguori • solo_traveller • it
6
Struttura pulita ma da rivedere la signora della reception
Pros:

La pulizia e la posizione in base alle mie esigenze

Cons:

Una signora della reception poco empatica per usare un eufemismo, poco professionale e per completare nel suo modo di fare esuberante mi ha fatto pagare una camera di nuovo che era stata pagata su Booking salvo poi accorgermene io e farmi lo storno che non ho ancora ricevuto nella mia carta
Bene gli uomini alla reception!

2026-05-28 • via Nuitee
A
Antonio • couple • gb
7
2026-05-27 • via Nuitee
M
ML • solo_traveller • mt
1
Terrible place
Pros:

Stay away from this place.

Cons:

Stay away from this place. I rarely leave negative reviews, but people need to be warned about this hotel. It was so bad that I had to cancel my stay on the same evening I arrived and look for another hotel immediately.

This should not be advertised as a 4-star hotel — it is not even close to a 2-star standard. In the evening, the hotel locked the main entrance door, and we were left outside for 30 minutes waiting for someone to open it, despite repeatedly calling the phone number with no answer.

The hotel is in the middle of nowhere, surrounded by what looks like an industrial area. The room looked nothing like the photos online. There were bugs crawling in the bed, and the breakfast was extremely basic. The staff were also very rude.

The worst part was the treatment we received from Frederico. After leaving us outside for 30 minutes, he told us that we could cancel and that we would receive a refund in the morning. However, when we tried to check out the next day, he rudely said: “I don’t remember telling you anything. I am not refunding the money.”

Even the receptionist seemed embarrassed by the way he treated us, but she said there was nothing she could do. In the end, we left the hotel despite having already paid for four nights. According to the cancellation policy, refunds are possible at the hotel’s discretion, but they refused to help in any way.

Very disappointing experience. Do not be fooled by the low prices — there is a reason for them. Even at a cheap price, this place is not worth it. I would not stay here again even for free because of how poorly they treat their guests.

2026-05-27 • via Nuitee
C
Claudio • solo_traveller • it
10
2026-05-26 • via Nuitee
A
Aryana • family_with_children • us
9
Pros:

The hotel was excellent.

Cons:

The Pomezia area was not appealing, but it is not far from Rome with a car

2026-05-26 • via Nuitee
A
Alfonso • family_with_children • it
3
Pros:

Beh niente di eccezionale, albero nascosto no fronte strada, al ceck in appena entrati abbiamo trovato la porta aperta siamo entrati e non c'èra nessuno, suoniamo il campanello e arriva il personale alla reception la prima cosa che ci chiede "chi vi ha aperto la porta?" non tanto entusiasta nel vederci e tant'altro nel fare il ceck in, molto sulle sue e per niente simpatico. Dopo aver fatto il ceck in saliamo in camera la prima cosa che notiamo che la stanza e molto sporca, più che altro piena di polvere, in camera da letto notiamo un ragnetto rosso sul cuscino e ci rendiamo conto che fuori la finestra è piano di ragnetti rossi, nell'angolo della camera da letto abbiamo trovato un mozzicone di sigaretta (Iqos) probabilmente li da parecchio perché era pieno di polvere. Colazione molto misera niente di eccezionale, Al mattino solo un membro del personale che lavora sia in sala colazione che alla reception.

Cons:

Per fortuna siamo restati solo una notte!

2026-05-25 • via Nuitee
V
Valerio • couple • it
8
Cons:

migliorerei la colazione, sinceramente un pò deludente, e inserire i canali tv

2026-05-25 • via Nuitee
M
Mihesan • family_with_children • ro
10
Pros:

Totul

2026-05-25 • via Nuitee
K
Kayisligil • extended_group • ro
7
2026-05-25 • via Nuitee
A
Alessio • couple • it
9
2026-05-24 • via Nuitee
A
Andrea • couple • it
10
Pros:

Letto comodissimo

2026-05-24 • via Nuitee
S
Sacco • solo_traveller • it
10
Pros:

Struttura fantastica sembra di stare a casa

2026-05-24 • via Nuitee
M
Meggiorin Fabio • solo_traveller • it
10
2026-05-23 • via Nuitee
E
Esmeraldo • couple • br
10
Foi muito boa e, com certeza, voltarei a me hospedar ali.
Pros:

Do conforto e da gentileza da recepção.

Cons:

Nada a declarar

2026-05-20 • via Nuitee
N
Natale • solo_traveller • it
9
Utile per il lavoro, posizione defilata
2026-05-18 • via Nuitee