Parkhotel Plzen Congress Center

Hotels
8.3 (2365 reviews)
U Borského parku 31 , Plzeň , cz

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Pool and pleasant pool area
Good restaurant and terrace; praised food and breakfast
Clean and tidy rooms
Sports facilities and general interior
E-bike storage and towel service
Helpful/polite staff reported by some guests
Cons:
Booking/room mix-ups (wrong room, missing baby cot) and poor handling by reception/management
No regular room service; extra charges for food carry-up on departure
AC issues — rooms can be very hot or have noisy/insufficient cooling
Repetitive restaurant menu and limited tea/coffee availability in-room
Parking can be expensive or inconsistently handled; some unexpected charges (charged for two adults when alone)

Categories

Cleanliness
8.8
Several reviews explicitly note 'pæne og rene værelser' and clean public areas; no direct cleanliness complaints.
Service
7.4
Mixed: one review praises very helpful and polite staff, but multiple reports of poor handling at reception, broken promises from management, lack of room service and unresponsiveness when fixing the safe.
Location
8.1
Described as a bit outside town (guests expected this); parking options exist but some find paid parking expensive compared to nearby free spaces.
Room Quality
7.8
Rooms are described as spacious and comfortable but the hotel is somewhat dated; issues reported include wrong/dark room on arrival, missing baby cot and a safe that wouldn’t operate; AC works but can be loud or insufficient.
Amenities
8.7
Good amenities noted: pool, sports facilities, restaurant terrace, towel service, secure e-bike storage. Shortcomings: no in-room tea/coffee and limited tea-with-milk availability; parking handling inconsistent.
Value for Money
7.6
Mixed value: restaurant praised for price-quality, but guests report extra charges (paid parking, carry-up fee, charged for two adults when alone) and lost service days impacting perceived value.
Food and Beverage
9
Food repeatedly praised ('Das Essen', good restaurant, nice breakfast and terrace) though some note a repetitive menu and limited beverage options at certain times.
Overall Experience
9
Overall generally positive impressions (nice hotel, pleasant pool and dining areas, helpful staff at times) but stay marred for some by booking/room assignment and service failures; positives dominate in most reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-13 00:04

Property Description

Luxurious Accommodation: The Parkhotel Plzen Congress Center offers a premium stay near the picturesque Borský Park, providing easy access to the city center and commercial district of Borska Pole.

Top-Notch Amenities: Enjoy complimentary access to the fitness area and outdoor swimming pool in the summer. Stay connected with free WiFi in the lobby bar and relax in air-conditioned public spaces.

Impressive Event Facilities: From intimate meetings to large conferences, our versatile meeting rooms can accommodate anywhere from 10 to 1000 guests, equipped with state-of-the-art audiovisual technology.

Book your stay now at Parkhotel Plzen Congress Center for a blend of luxury, convenience, and excellent service.

Important information:

Use of the wellness center is limited to 1,5 hours per 2 people.Swimming pool: Closed from Mon, Sep 21, 2026 until Mon, May 31, 2027
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PRG

Location

Guest Reviews

8.3
Based on 2365 reviews
Cleanliness: 8.8
Service: 7.4
Location: 8.1
Room Quality: 7.8
Amenities: 8.7
Value for Money: 7.6
Food and Beverage: 9
Overall Experience: 9
M
Marie • family_with_children • nl
8
Dit was de vierde keer in dit hotel. Dus dat zegt wel wat.
Pros:

redelijk ontbijt. Groot appartement met goede voorzieningen.

Cons:

Het bubbelbad was voor ons moeilijk te gebruiken , omdat de instap voor ons moeilijk was. Wij zijn alle twee op leeftijd.

2026-09-12 • via Nuitee
S
Světlana • solo_traveller • cz
10
Pros:

Pobyt v hotelu byl moc příjemný, pokoje čisté a za celou dobu se neobjevilo nic co by mě zklamalo. Snídaně výborné a velký výběr. Budu jen doporučovat.

Cons:

Vše bylo naprosto v pořádku.

2026-09-11 • via Nuitee
P
Petra • solo_traveller • cz
10
2026-09-10 • via Nuitee
J
Jiří • family_with_children • cz
10
2026-09-09 • via Nuitee
R
Rudna • solo_traveller • pl
10
2026-09-09 • via Nuitee
J
Josef • solo_traveller • cz
10
Pros:

Velmi příjemný pobyt s příjemným personálem.

2026-09-08 • via Nuitee
J
Jerguš • solo_traveller • sk
10
2026-09-08 • via Nuitee
L
Lukáš • couple • cz
8
2026-09-08 • via Nuitee
A
Alois • solo_traveller • de
9
2026-09-08 • via Nuitee
K
Katharina • family_with_children • at
8
2026-09-07 • via Nuitee
K
Kolegáček • solo_traveller • cz
10
Pros:

Recepce
Restaurace
Bazen
Fitness

Cons:

Vse bylo v poradku!

2026-09-07 • via Nuitee
O
Olga • solo_traveller • ua
10
Náš pobyt v hotelu jsme si opravdu užili. Všechno bylo na vysoké úrovni – čistota, pohodlí, příjemná atmosféra a ochotný
Pros:

Nejvíce se nám líbil příjemný a ochotný personál, čistý a útulný pokoj a celková atmosféra hotelu. Ocenili jsme také pohodlí, klid a péči, kterou hotel věnuje svým hostům. Všechno bylo dobře připravené a náš pobyt jsme si opravdu užili. Rádi se sem někdy vrátíme!

Cons:

Nemáme žádné připomínky, všechno bylo skvělé.

2026-09-07 • via Nuitee
H
Helena • extended_group • cz
10
Doporučuji
Pros:

Ochota personálu.

2026-09-06 • via Nuitee
A
Alžběta • solo_traveller • cz
9
2026-09-06 • via Nuitee
L
Liudmyla • solo_traveller • cz
10
Pros:

S pobytem v tomto hotelu jsem byla velmi spokojená! 😊 Personál byl milý, ochotný a vždy připravený pomoci. Pokoj byl čistý, útulný a pohodlný, nechybělo nic potřebného pro příjemný pobyt.

Velmi se mně líbila také atmosféra hotelu – člověk si zde může opravdu dobře odpočinout a cítit se jako doma. Služby byly na vysoké úrovni.

Děkuju celému týmu hotelu za skvělé přijetí a příjemné zážitky! Určitě ještě se vrátím a budu toto místo doporučovat svým přátelům a známým.

2026-09-06 • via Nuitee
U
Ulf • couple • de
8
2026-09-04 • via Nuitee
R
Richard • solo_traveller • cz
10
Moc se mi zde líbilo a rád se sem někdy navrátim.
Pros:

Nejvíce se mi líbili slečny na recepci. Byli velmi pozorné a nápomocné. Pokoje byli moderní a působili na mě dobrým dojmem. Čisto perfektní. Neměl jsem sice možnost navštívit hotelovou restauraci ale snídaně byly delikátní. Touto cestou děkuji celému týmu Parkhotelu.

Cons:

Žádná taková situace nenastala.

2026-09-04 • via Nuitee
P
Pavel • family_with_children • cz
8
2026-09-04 • via Nuitee
D
Dana • solo_traveller • cz
5
2026-09-04 • via Nuitee
E
Eric • extended_group • de
9
2026-09-03 • via Nuitee