Parkhotel Plzen Congress Center

Hotels
8.3 (2351 reviews)
U Borského parku 31 , Plzeň , cz

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Pool and pleasant pool area
Good restaurant and terrace; praised food and breakfast
Clean and tidy rooms
Sports facilities and general interior
E-bike storage and towel service
Helpful/polite staff reported by some guests
Cons:
Booking/room mix-ups (wrong room, missing baby cot) and poor handling by reception/management
No regular room service; extra charges for food carry-up on departure
AC issues — rooms can be very hot or have noisy/insufficient cooling
Repetitive restaurant menu and limited tea/coffee availability in-room
Parking can be expensive or inconsistently handled; some unexpected charges (charged for two adults when alone)

Categories

Cleanliness
8.8
Several reviews explicitly note 'pæne og rene værelser' and clean public areas; no direct cleanliness complaints.
Service
7.4
Mixed: one review praises very helpful and polite staff, but multiple reports of poor handling at reception, broken promises from management, lack of room service and unresponsiveness when fixing the safe.
Location
8.1
Described as a bit outside town (guests expected this); parking options exist but some find paid parking expensive compared to nearby free spaces.
Room Quality
7.8
Rooms are described as spacious and comfortable but the hotel is somewhat dated; issues reported include wrong/dark room on arrival, missing baby cot and a safe that wouldn’t operate; AC works but can be loud or insufficient.
Amenities
8.7
Good amenities noted: pool, sports facilities, restaurant terrace, towel service, secure e-bike storage. Shortcomings: no in-room tea/coffee and limited tea-with-milk availability; parking handling inconsistent.
Value for Money
7.6
Mixed value: restaurant praised for price-quality, but guests report extra charges (paid parking, carry-up fee, charged for two adults when alone) and lost service days impacting perceived value.
Food and Beverage
9
Food repeatedly praised ('Das Essen', good restaurant, nice breakfast and terrace) though some note a repetitive menu and limited beverage options at certain times.
Overall Experience
9
Overall generally positive impressions (nice hotel, pleasant pool and dining areas, helpful staff at times) but stay marred for some by booking/room assignment and service failures; positives dominate in most reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-13 00:04

Property Description

Luxurious Accommodation: The Parkhotel Plzen Congress Center offers a premium stay near the picturesque Borský Park, providing easy access to the city center and commercial district of Borska Pole.

Top-Notch Amenities: Enjoy complimentary access to the fitness area and outdoor swimming pool in the summer. Stay connected with free WiFi in the lobby bar and relax in air-conditioned public spaces.

Impressive Event Facilities: From intimate meetings to large conferences, our versatile meeting rooms can accommodate anywhere from 10 to 1000 guests, equipped with state-of-the-art audiovisual technology.

Book your stay now at Parkhotel Plzen Congress Center for a blend of luxury, convenience, and excellent service.

Important information:

Use of the wellness center is limited to 1,5 hours per 2 people.Swimming pool: Closed from Mon, Sep 21, 2026 until Mon, May 31, 2027
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PRG

Location

Guest Reviews

8.3
Based on 2351 reviews
Cleanliness: 8.8
Service: 7.4
Location: 8.1
Room Quality: 7.8
Amenities: 8.7
Value for Money: 7.6
Food and Beverage: 9
Overall Experience: 9
W
Welmoed • extended_group • nl
8
2026-08-14 • via Nuitee
S
Spela • solo_traveller • si
8
2026-08-13 • via Nuitee
C
Claus • extended_group • dk
8
Pænt og rent sted
Pros:

Rent og pænt

Cons:

Man skulle bruge nøglekort alle steder

2026-08-13 • via Nuitee
Čábelka • solo_traveller • cz
9
2026-08-12 • via Nuitee
J
Jacek • family_with_children • pl
9
Hotel jak na kraj naszych sasiadow topowy!
Pros:

Czystosc

Cons:

Szybko zamknięty basen-do 20.00 byłoby idealnie.

2026-08-11 • via Nuitee
G
Gijs • solo_traveller • nl
8
Goed Hotel, slechte badmeester
Pros:

Het is een heel erg relaxed hotel waar je ook nog veel kan doen. Het eten was ook erg goed. Buiten de badmeester is het personeel heel erg goed en professioneel.

Cons:

De badmeester was echt verschrikkelijk, hij denkt dat hij heel veel te zeggen heeft. Ook is het bad koud en druk, daarbij mag je niet springen.

2026-08-11 • via Nuitee
U
U-pra-ž s.r.o. • solo_traveller • cz
6
Nefunkční klimatizace v celém hotelu a otřesné snídaňové balíčky
Cons:

Nefunkční klimatizace v celém hotelu!! Všechny pokoje měly raději přes noc otevřené okna.

Nedoporučuji snídaňové balíčky, obsahují zbytečnosti jako balenou vodu. Balíček je hodně skromný, je v něm opravdu málo jídla, které by nestačilo ani mému devítiletému synovci!!!!!!

2026-08-11 • via Nuitee
P
Petr • extended_group • cz
10
2026-08-11 • via Nuitee
Y
yukio • solo_traveller • jp
2
2026-08-11 • via Nuitee
G
Gerhardt • couple • de
8
2026-08-11 • via Nuitee
A
Andrea • solo_traveller • gb
8
2026-08-10 • via Nuitee
G
Günter • couple • at
9
2026-08-10 • via Nuitee
I
Ivo • family_with_children • cz
8
Cons:

Obecne se to deje v ceskych hotelech , ze je v pokoji lednicka na mini bar nicmene je prázdna…kladu si otázku “ Proč tam tedy je?” Člověk si rad něco dá kdyz je na pokoji, ale ma smůlu. A na recepci taky nebývá moc výběr… to bych byl rád pokud se to změní

2026-08-09 • via Nuitee
A
Antonio Salvatore • couple • it
10
2026-08-09 • via Nuitee
I
Ingrid • family_with_children • nl
9
Prima en heerlijk zwembad
Pros:

Zwembad en badmeester.

Cons:

Om 10..30 uur kwamen we de kamer niet meer op terwijl we om 11.00 uur uitcheckte en personeel receptie chagrijnig en onvriendelijk.
Betaald parkeren binnen de poort, 4 euro per dag maar zou gratis moeten zijn voor gasten.

2026-08-09 • via Nuitee
V
Veronika • couple • cz
8
2026-08-09 • via Nuitee
H
Heiko Grumbd • solo_traveller • de
7
Pros:

Großer Parkplatz, gutes Frühstück,

Cons:

Lange Haare in der Dusche, das war nicht so schön.

2026-08-09 • via Nuitee
R
Radek • solo_traveller • cz
9
2026-08-08 • via Nuitee
A
Avnskjold • family_with_children • dk
9
Pros:

Dejligt poolområde. God restaurant med dejlig terrasse. Pæne og rene værelser. Det man forventer af et hotel til prisen.

Cons:

Ligger lidt udenfor byen (men det ved man jo, når man booker). Lidt dyrt at betale for parkering, når der er gratis parkering ti meter væk på den anden side af hegnet.

2026-08-08 • via Nuitee
F
Florian • family_with_children • at
1
Vorsicht die Informationen die sich hier im Booking.com befinden was dieses Hotel betrifft stimmen nicht überein mit dem
Pros:

Das Essen

Cons:

Wir sind am Dienstag angereist und haben eine Julius Suite gebucht, mit Babybett, schon bei der Ankunft und beim Checkin, gab es Probleme, im Zimmer dann kein Babybett, ich musste wieder nach unten in die Rezeption, kurzer Zeit drauf kam das Babybett, dann fiel uns auf dass das nicht das Zimmer ist was wir gebucht haben, es war dunkel, keine Deko, daraufhin bin ich direkt runter und habe mich beschwert, man konnte mir erst mal nicht weiterhelfen man hat mich zu zweit drei Manager vermittelt, nichts ist passiert am Dienstag hat man mir versprochen ich bekomme mein gebuchtes Zimmer am Mittwoch bin ich wieder runter, man hat es mir wieder versprochen Donnerstag das gleiche Spiel am Freitag war Abreise, dazwischen muss ich sagen man hat uns gesagt es gibt keine Zimmerservice in dem Hotel, bei Abreisetag hieß es dann 100 Kronen pro hochgetragenes Essen Zimmerservice, absolut suspekt dadurch dass wir vier Tage im Hotel waren haben wir drei Tage an Service verloren, aber kommen wir zum.

2026-08-08 • via Nuitee