Hotel Cristal Caldas

Hotels
8.4 (1428 reviews)
Rua António Sérgio , Caldas da Rainha , PT

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Swimming pool
24-hour front desk
Restaurant
Room service
Heating
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Comfortable rooms
Friendly staff
Good breakfast
Cons:
Noise from streets
Bathroom cleanliness issues
Insufficient parking

Categories

Cleanliness
7.98
Some reviews mentioned a slightly dirty bathtub and issues with the cleaning.
Service
8.95
Numerous positive comments about the staff being friendly and helpful.
Location
8.99
The hotel is well-located near the city center, highly rated by multiple guests.
Room Quality
7.94
Comfortable rooms but mentions of rooms being slightly too warm and issues with pillows.
Amenities
7.97
Amenities were generally acceptable, but some guests wished for a better restaurant and more elevators.
Value for Money
8.43
Good value noted by several guests, especially for the quality of breakfast.
Food and Beverage
8.48
The breakfast received positive feedback, though some noted room for improvement.
Overall Experience
8.45
Overall a very pleasant stay, with high marks for comfort and service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 19:31

Property Description

Central Location and Nearby Attractions
Located in the heart of Caldas da Rainha, Hotel Cristal Caldas is just a short stroll away from the historic Igreja de São Pedro and convenient public transportation, making exploring the city a breeze.

Dining and Leisure Options
Indulge in authentic Portuguese cuisine at the hotel's restaurant, or unwind with a drink at the bar. Guests can also enjoy a refreshing swim in the outdoor pool or take advantage of nearby activities such as golfing and hot springs.

Comfortable Accommodation and Modern Amenities
The spacious rooms at Hotel Cristal Caldas feature simple yet cozy furnishings, a work desk, and private bathrooms. With free Wi-Fi in public areas, guests can stay connected throughout their stay.

Experience the charm of Caldas da Rainha at Hotel Cristal Caldas. Book now for a memorable stay!

Important information:

Please note that guests with non refundable bookings should include their invoicing details (name, address and VAT number) in the Special Requests box during the reservation process.
Please note that at check-in guests will be asked to present the credit card used to guarantee the reservation.
If you do not have the card in your possession, the total amount must be paid with another card or in cash, and then the amount initially charged is returned to the reservation card.When booking half board, note that drinks are not included.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
If you require an invoice when booking a prepaid rate, write this and your company details in the Special Requests box.
Guests under the age of 18 can only check in with a parent or official guardian.
Swimming pool: Closed from Tue, Sep 1, 2026 until Wed, Jun 30, 2027
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LIS

Location

Guest Reviews

8.4
Based on 1428 reviews
Cleanliness: 7.98
Service: 8.95
Location: 8.99
Room Quality: 7.94
Amenities: 7.97
Value for Money: 8.43
Food and Beverage: 8.48
Overall Experience: 8.45
A
ABILIO • solo_traveller • pt
8
2026-09-19 • via Nuitee
S
Salvatore • couple • it
10
2026-09-19 • via Nuitee
P
Pilar • couple • es
7
Cons:

El baño, le faltaba el porta rollo perchas, agarraderas, enchufe y la ducha más funcional

2026-09-17 • via Nuitee
C
Carlos • solo_traveller • pt
9
2026-09-16 • via Nuitee
A
Adriana • couple • pt
6
2026-09-14 • via Nuitee
R
Rames • solo_traveller • pt
9
Pros:

A prontidão e amabilidade dos funcionários em geral

2026-09-13 • via Nuitee
M
Manuel António Pereira • couple • pt
8
2026-09-11 • via Nuitee
L
LOUIS • couple • fr
8
2026-09-10 • via Nuitee
F
francine • solo_traveller • br
8
Estadia agradável e confortável
Pros:

Muito bem localizado. Gostei do conforto do colchão, da limpeza e dos pequenos mimos de boas-vindas, como as natas e a garrafa de água. O gel de banho também era muito agradável e cheiroso.

Cons:

Por volta das 10h da manhã bateram à porta do quarto, interrompendo o meu descanso. Não consegui perceber se tratava de um funcionário ou de outro hóspede.

2026-09-08 • via Nuitee
C
Carlos • couple • pt
10
2026-09-07 • via Nuitee
C
Carla • family_with_children • pt
6
Razoável...
Pros:

O hotel está próximo do centro administrativo da cidade. Quarto espaçoso. Tem elevador e fácil acessibilidade a pessoas com mobilidade reduzida. Pequeno almoço variado. Tem restaurante.

Cons:

A janela do quarto dá para a piscina e uma casa em ruinas com uma lixeira ao lado.
Não há restaurantes nas imediações e o restaurante do hotel é muito caro e não tem muita variedade - levaram-nos 68 € por um jantar buffet que só tinha 1 opção de carne e 1 opção de peixe à escolha!!!

2026-09-07 • via Nuitee
J
jose antonio • family_with_children • es
7
Correcto para pasar un par de noches, pero sin mucho más
Pros:

El desayuno bien, aunque al final de la hora se aglomeraban muchos clientes y faltaban muchas cosas que el personal intentaba reponer.

Cons:

Hotel un tanto anticuado.

2026-09-07 • via Nuitee
L
Lídia • couple • pt
9
Adorei a minha experiência, provavelmente iremos lá voltar.
Pros:

O pequeno almoço era ótimo, o pessoal era todo muito atencioso e simpático.

Cons:

O que achei de mau foi a parte de estacionamento.

2026-09-05 • via Nuitee
B
Bianca • solo_traveller • de
6
Pros:

Bequeme Betten, Sauberkeit, freundliches Personal

Cons:

Kein Kühlschrank auf dem Zimmer, keine Parkplätze

2026-09-05 • via Nuitee
A
Antunes • couple • pt
9
2026-09-04 • via Nuitee
A
Antunes • couple • pt
9
2026-09-04 • via Nuitee
M
mreed • extended_group • au
9
Very comfortable hotel in Caldas
Pros:

Very good breakfast - helpful staff - well located in the city

2026-09-04 • via Nuitee
P
Patrice • solo_traveller • fr
8
Pros:

La piscine, la literie, le réfrigérateur, la douche et salle d'eau.
Le petit déjeuner.

2026-09-03 • via Nuitee
M
Mario • family_with_children • pt
9
Excelente
Pros:

Da localização e do hotel em si

Cons:

o facto de nao ter garagem

2026-09-01 • via Nuitee
H
Hugo • solo_traveller • pt
3
2026-08-30 • via Nuitee