Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly and helpful staff (multiple mentions, including named staff)
Very good location; close to public transport; nice rooftop view
Pool and roof bar available
Comfortable room size and beds noted by some
Secure garage parking (where noted)
Breakfast described as good/adequate by several guests
Cons:
Mould and musty smells in rooms and bathrooms (multiple reports)
Outdated/old rooms and facilities; some rooms described as dirty
Poor or inconsistent breakfast items (undercooked bread, lack of chilled toppings, no plant milk)
Air conditioning/TV failures and maintenance issues
Small, hard-to-access parking in some reports
Pool area and sunbeds criticized by some guests

Categories

Cleanliness
4.5
Multiple guests report mold and musty smells (schimmel, muffe geur), bad odors from drains and even fecal smell at times; some reports of dirty/old conditions.
Service
9.8
Consistently praised staff: several guests singled out friendly, helpful reception (e.g., Evelina), front desk described as very friendly and supportive.
Location
9.8
Repeatedly noted as a strong point: good location, convenient for public transport, central and with pleasant rooftop views.
Room Quality
7
Mixed reports: some guests liked room size and beds, others reported very poor/old beds, dated rooms, TV signal and AC failures and water leakage in showers.
Amenities
9
Hotel offers useful amenities (pool, roof bar with views, garage parking); some issues noted (pool area/sunbeds, old lift) but amenities are present and valued by guests.
Value for Money
6
Several guests felt the hotel is overpriced for its condition and not matching a 4-star expectation; complaints that it 'does not worth the money.'
Food and Beverage
7
Breakfast opinions mixed — some found it adequate or the best part of their stay, others reported underbaked bread, poor temperature control, lack of vegan/plant milk options.
Overall Experience
7.7
Overall mixed experience: very good service and location, but cleanliness and some room/facility issues lower the stay quality; guests report both positive moments (staff, view, pool) and serious negatives (mould, outdated rooms).
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-07 22:53

Property Description

Luxurious Rooms with Panoramic Views
Europe Hotel in Sofia offers stylish and luxuriously equipped rooms with balconies providing stunning panoramic views of Sofia and the Vitosha Mountain.

Convenient Location
Centrally situated near Tsarigradsko Shose Boulevard, the hotel is just 800 meters from Sky City Mall, a short drive from Arena Armeets, and Boris Garden Park.

Free WiFi and Parking
Enjoy free WiFi throughout the hotel and take advantage of the complimentary private parking on-site.

Experience luxury, convenience, and breathtaking views at Europe Hotel in Sofia. Book now for an unforgettable stay.

Important information:

Europe Hotel can arrange an airport transfer for you for a fee of 45 EUR per direction for up to 4 people. Airport transfer service should be requested at least 48 hours prior to arrival via messaging us directly through the Booking.com platform.Swimming pool: Closed from Tue, Sep 15, 2026 until Tue, Jun 1, 2027
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SOF

Location

Guest Reviews

7.6
Based on 1956 reviews
Cleanliness: 4.5
Service: 9.8
Location: 9.8
Room Quality: 7
Amenities: 9
Value for Money: 6
Food and Beverage: 7
Overall Experience: 7.7
H
Hryhorieva • couple • ua
9
Все добре . Відпочили , гарно виспались , поснідали прекрасно
Pros:

Чудовий сніданок , зручне ліжко , приємний персонал .

Cons:

В застосунку Букінг не вірно вказана адреса розташування , хоча вводили її копіюючи , а не вручну, тому виникла проблема з пошуком у доволі завантаженому в цей час місті . На жаль на це пішло близько години , рухаючись машиною . І паркувальне місце для великого автомобіля буде затісне , треба бути дуууууже досвідченим водієм , щоб туди запаркуватися . Але ми звичайно справились . Це не є проблемою, просто займає більше часу .

2026-09-18 • via Nuitee
K
Kellie • extended_group • be
7
Joli hôtel à Sofia
Pros:

Arrêt de bus à 5 min - à 30 min en bus de l’aéroport - chambre propre - bon petit déjeuner

Cons:

piscine pas chauffée donc très froide - le wifi ne fonctionne pas très bien- chambre vieillotte

2026-09-17 • via Nuitee
M
Mihai • solo_traveller • ro
8
Pros:

Mic dejun bun si divers. Loc de parcare ok.

Cons:

Un hotel decent, dar nu de 4 stele. În camera 33 în care am stat, cabina de duş are multe probleme, cirge apa în exterior, nu dispune de un suport în care poți să amplasezi un săpun ori un gel de duş. Una din pilotele din dulap are o pată mare galbenă. Miros pe hol de neaerisit. Miros neplăcut în baie, iar ventilatorul de aerisire nu se opreşte în niciun fel.

2026-09-17 • via Nuitee
M
Marina • couple • bg
9
2026-09-17 • via Nuitee
K
Kostiantyn • couple • ua
7
2026-09-17 • via Nuitee
M
Marko Prsa • family_with_children • hr
5
Osoblje je odlično i susretiljivo
Pros:

Osoblje je jako susretljivo.

Cons:

Soba je imala neugodan miris. Rezervirao sam dvije sobe i neznam koja je bila gora.

2026-09-16 • via Nuitee
M
Marc • solo_traveller • nl
10
2026-09-15 • via Nuitee
T
Tsvetomira • extended_group • bg
8
2026-09-14 • via Nuitee
J
Jan • couple • cz
9
Pros:

Výborná snídaně a ochotný personál. Nechali nás parkovat i po checkoutu.

2026-09-14 • via Nuitee
S
slavina • solo_traveller • bg
10
2026-09-13 • via Nuitee
F
fkssy • solo_traveller • be
4
Cons:

Otel mahalle arasında bir apartmandan bozma otel, Fotoğraf lar ile hiç ilgisi yok ve kesinlikle 4 yıldız değil 2 Max 3 yıldız alabilir

2026-09-13 • via Nuitee
M
Mladen • solo_traveller • bg
10
2026-09-12 • via Nuitee
I
ilias • solo_traveller • gr
10
Pros:

Όλα τέλεια.
Πολύ ευρύχωρο δωμάτιο, καθαρό.
Ωραίο ξενοδοχείο γενικά.

2026-09-12 • via Nuitee
G
Gergova • family_with_children • bg
10
Прекрасен престой ✅
Pros:

Очарована съм от рецепционистите Мария , Христиан / нощна смяна/ и дневна смяна момичето с коса Тина Търнър . Такова любезно отношение скоро не бях получавала в България . Стаята голяма , светла, чиста , тройно зареждане кърпи , удобен матрак мемори и голяма просторна . Отново съм гост и ще препоръчвам с удоволствие хотела ! Поздавления към мениджмънта. Закуската вкусна и достатъчна🍀. Благодаря ви ❤️

2026-09-11 • via Nuitee
R
Radostina • solo_traveller • bg
9
2026-09-10 • via Nuitee
D
diggy66 • solo_traveller • il
8
Pros:

הקרבה לשדה התעופה ,היתה לנו טיסה מוקדמת והיה מאוד נוח להגיע לשדה. שירות מעולה-. היה ריח של ביוב בחדר והעבירו אותנו לסוויטה ישר כשדיווחנו. חניה חינם .

Cons:

בחדר שהזמנו מקלחת קטנה וריח של ביוב , מזגנים חלשים בשני החדרים

2026-09-09 • via Nuitee
P
Panagiotis • couple • gr
7
A fair choice for Sofia
Pros:

Our room was big and also had a big bed. We found dinner nearby (5' walk). I think the area was safe overall, but if you are not used to the environment might make you nervous at night. The breakfast was good.

Cons:

There was a kind man when we checked in, but he barely spoke English. In addition, the parking was full. I happened to park on the street outside the hotel's entrance, but in the first place, I didn't book with them to leave my car on the street.

2026-09-09 • via Nuitee
N
nathalie • couple • gp
5
Pros:

Le petit déjeuner, très bon . La gentillesse du personnel

Cons:

Le matelas…. Vraiment inconfortable

2026-09-09 • via Nuitee
Поспелова Лариса • solo_traveller • ua
10
2026-09-08 • via Nuitee
G
Gennady • couple • fr
9
2026-09-08 • via Nuitee