Falkensteiner Hotel & Spa Carinzia l 4 Star Superior

Hotels
•
Falkensteiner Hotels & Residences
9.3 (1013 reviews)
Tröpolach 156 , Tröpolach , at

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Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Great location
Excellent staff
Fantastic amenities
Good food quality
Cons:
Cleanliness issues
Inconsistent service

Categories

Cleanliness
7.75
Cleanliness did not meet expectations; rooms were dusty and the swimming pool was dirty.
Service
9.72
Staff were friendly and professional, with highlights on specific individuals who went above and beyond.
Location
10
Location was fantastic, noted positively in all reviews.
Room Quality
8.76
Rooms were comfortable but cleanliness issues impacted quality.
Amenities
9.71
The spa and yoga lessons were exceptionally well received.
Value for Money
8.74
Considering the price, expectations for service quality were not fully met.
Food and Beverage
9.7
Food quality was praised alongside the performance of the staff.
Overall Experience
10
Overall experience was still positive, despite cleanliness issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 00:03

Property Description

Luxurious Spa Facilities
Indulge in relaxation at the large 2400 m² spa area with indoor and outdoor pools, hot tub, sauna, and steam bath. Pamper yourself with massages and beauty treatments, then unwind on the sunny terrace.

Stylish Modern Rooms
Experience comfort in the stylish and modern rooms featuring balconies, seating areas, and well-equipped bathrooms. Enjoy amenities like a hairdryer, slippers, and toiletries for a truly comfortable stay.

Ski-in, Ski-out Convenience
Located near Millennium Express Cable Car, enjoy easy access to the slopes in the Nassfeld ski region. Benefit from ski storage, ski pass purchase, and equipment rental for a seamless skiing experience.

Book now for a luxurious stay at Falkensteiner Hotel & Spa Carinzia!

Important information:

Please note that special conditions may apply when booking more than 3 rooms.

Please note that vouchers from 3rd party companies are not accepted at the property.

Early check-in and late check-out are subject to availability and may incur an additional charge. Requests cannot be guaranteed in advance.

Pets are allowed upon request and a supplement of 35 EUR applies. Pets are not permitted in the restaurant or spa areas. Welcome Dogs package is included.

Smoking is only permitted in designated outdoor areas. Smoking inside rooms or indoor common areas is not allowed and may result in a cleaning fee.

Photos are provided for illustration purposes only. Actual room layout, furnishings, decoration, or views may vary depending on availability.

A damage deposit may be required upon arrival. The deposit will be refunded at check-out, subject to inspection of the accommodation.

Kindly note that certain areas of the spa centre are designated for adults only.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: KLU

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs EUR 15 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for € 20 per person per night when using an available cot.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.3
Based on 1013 reviews
Cleanliness: 7.75
Service: 9.72
Location: 10
Room Quality: 8.76
Amenities: 9.71
Value for Money: 8.74
Food and Beverage: 9.7
Overall Experience: 10
L
Lelica • couple • hr
10
Pros:

We liked everything! Very nice experience, great food and spa,and cherry on top- exceptional staff. Special thanks to Kristijan at the reception and Dragan in the restaurant for making our stay perfect ☺️

2026-06-20 • via Nuitee
T
Thijs • solo_traveller • nl
9
Pros:

Fijn hotel met heerlijke spa. Het eten is heerlijk en er is ruime keuze.

Cons:

Het was warm in het hotel. Wij hadden airco wel fijn gevonden

2026-06-20 • via Nuitee
A
Albert • couple • nl
10
Super
Pros:

Zeer vriendelijk personeel en alles zeer netjes

2026-06-19 • via Nuitee
B
Brigitte • solo_traveller • at
8
2026-06-18 • via Nuitee
J
Jannrs • couple • at
9
Der Aufenthalt hat uns sehr gut gefallen
Pros:

Uns hat der Aufenthalt sehr gut gefallen
Das gesamte Personal war in allen Belangen überaus freundlich u zuvorkommend.

Cons:

Das einzige Manko war der Tagespreis für unseren Hund .35 Euro nur fürs übernachten finden wir zu hochpreisig

2026-06-17 • via Nuitee
D
David • extended_group • cz
10
Pros:

Přístup personálu - přijeli jsme na moto promoklí, ubytovali nás okamžitě - skutečné "Welcome Home"
Jídlo - tradičně naprosto skvělé
Pokoje a wellnes naprosto úžasné

Cons:

Že jsme museli jet dál :-)

2026-06-14 • via Nuitee
G
gianni • couple • it
10
Pros:

Design e pulizia

Cons:

Non c’è il climatizzatore e per poter accedere ad altre due piscine bisogna entrare senza costume

2026-06-12 • via Nuitee
L
Lisa • couple • at
9
2026-06-10 • via Nuitee
K
Kristina • solo_traveller • de
10
2026-06-08 • via Nuitee
M
Manuel • couple • at
5
Pros:

Essen & Spa Bereich

Cons:

Lautstärke, man hat alles ins Zimmer gehört , die Tür war nicht Schalldicht , leute am Gang und in der Lobby , Musik usw alles gehört bis in die Nacht

2026-06-07 • via Nuitee
J
Jade Lois • couple • ph
8
2026-06-03 • via Nuitee
A
antonio • family_with_children • it
8
Pros:

Colazione eccezionale

Cons:

mancanza aria condizionata in camera
vista esterna hotel

2026-06-02 • via Nuitee
G
Giulia • couple • it
8
Pros:

Ottimi i dolci e la colazione è spettacolare. Camera pulita e bagno spazioso. Zona spa molto pulita

Cons:

Purtroppo mancava il bidet in bagno.
Inoltre, è stato tolto il servizio del buffet per il pranzo incluso nel prezzo e questo è un grande peccato.
Personale non sempre cordiale, in particolare in reception e al bar.

2026-06-02 • via Nuitee
V
Viktoriya • solo_traveller • at
10
Pros:

Ein sehr komfortables Hotel. Großes, helles Zimmer, bequemes Bett. Sehr gutes Essen. Eine große Auswahl an Gerichten zum Frühstück und Abendessen. Guter Service an der Bar. Ein recht großer Außenpool mit warmem Wasser.

Cons:

Mein Zimmer lag über dem Entladebereich. Es ist nicht angenehm, im Urlaub um 6 Uhr morgens aufzuwachen. 😡

2026-06-01 • via Nuitee
D
Dunja • couple • at
9
2026-05-30 • via Nuitee
D
Daniela • couple • at
9
Ein durchaus gelungener und erholsamer Urlaub!
Pros:

Die Zimmer sind sehr sauber und großzügig, modern gestaltet. Essen Top - es bleiben keine Wünsche offen! Das Personal ist sehr freundlich und aufmerksam.

2026-05-28 • via Nuitee
H
Hezi • couple • il
10
2026-05-27 • via Nuitee
K
Karolina • couple • pl
7
2026-05-27 • via Nuitee
E
Erwin • couple • be
10
2026-05-26 • via Nuitee
S
Stefan • couple • at
7
Fuer diesen preis einfsch nicht weiterzu empfehlen
Pros:

Das essen war top

Cons:

Im spa Berich direkt keine handtuecher nur oben an der rezeption von spa
Zimmer viel zu warm keine klime oder wenigstens ein Ventilator
Sonnenschirme zu klein und unstabil
Waren drei tage dort und keine frischen bademaentel bekommen
Im zimmer trotz 4sterne hotel nur am ersten tag ein wasser bekommen und auch keine kaffemaschine im zimmer vorhanden
Spa war wirklich modern und schoen aber fuer diese preiskategorie unserer meinung nach zu wenig auswahl der saunen und der Whirlpool war bicht wirklich ein Whirlpool war nur am nm im betrieb (duesen) wiurden nur nachmittag eingeschalten… vir allem gab es nur diesen einen.

2026-05-25 • via Nuitee