Facilities

Free breakfast
Meeting rooms
Free WiFi
24-hour front desk
Terrace
Luggage storage
Concierge service
Wheelchair accessible
Elevator
ATM/banking
See all facilities

Review Highlights

Pros:
Great location
Friendly and helpful staff
Beautiful lake views
Cons:
Noisy rooms
Limited room amenities
Small room size

Categories

Cleanliness
7.85
Basic toiletries and issues with room acoustics were mentioned.
Service
9.35
Staff was consistently described as helpful and friendly.
Location
9.35
The hotel's location and views received high praise.
Room Quality
8.35
Rooms had great views, but some were noted to be small or noisy.
Amenities
7.85
Lack of in-room coffee facilities and basic amenities were mentioned.
Value for Money
8.35
Some complaints about room sizes vs. expectations based on pictures.
Food and Beverage
8.85
Breakfast options were positively reviewed, but more variety was suggested.
Overall Experience
8.85
Overall pleasant experiences with minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 18:38

Property Description

Escape to a Mediterranean oasis at Hotel Castelgandolfo, where luxury meets comfort in the heart of Castel Gandolfo.

Relax and Rejuvenate
Indulge in soothing massages and rejuvenating facials that will leave you feeling refreshed. Our spa services are designed to pamper you and help you unwind completely.

Culinary Delights
Savor exquisite dishes at our on-site restaurant or choose the convenience of in-room dining. Start your day with a complimentary buffet breakfast served daily, energizing you for the adventures ahead.

Unmatched Convenience
With complimentary Wi-Fi throughout the hotel, a 24-hour front desk, and airport shuttle services, your every need is catered to. Enjoy the convenience of our concierge services and explore nearby attractions like the Papal Palace of Castel Gandolfo.

Don't miss out on your chance to experience the beauty and comfort of Hotel Castelgandolfo – book your stay today!

Important information:

  • All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.
  • Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • One child 2 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CIA

Property Policies

  • Pets

    Pets not allowed

  • Guest type

    Essential workers only - NO

  • General

    Professional property host/manager

Location

Guest Reviews

8.6
Based on 1114 reviews
Cleanliness: 7.85
Service: 9.35
Location: 9.35
Room Quality: 8.35
Amenities: 7.85
Value for Money: 8.35
Food and Beverage: 8.85
Overall Experience: 8.85
J
Judith • couple • il
10
נוף מושלם מומלץ חדר עם נוף לאגם
Pros:

מיקום

Cons:

ארוחת בוקר בינונית מינוס

2026-05-20 • via Nuitee
M
Maryana • couple • ua
9
Vista sul lago da sogno e colazione sulla terrazza — un’esperienza indimenticabile!
Pros:

La camera era semplice e in stile classico, non moderna, ma pulita e dotata di tutto il necessario. Quello che rende davvero speciale questo hotel è la vista mozzafiato sul Lago Albano e su Castel Gandolfo — semplicemente indimenticabile, soprattutto al mattino, quando il sole sorge e illumina il paesaggio. Ci siamo svegliati con questo panorama davanti agli occhi dal balconcino, ed è stata un’esperienza unica. Anche la colazione è stata una piacevole sorpresa: uova e bacon serviti sulla terrazza con vista — il modo migliore per iniziare la giornata.

2026-05-18 • via Nuitee
V
Vicente • couple • pt
7
Pros:

The staff was very friendly and helpful and made us feel very welcome. The view to the lake was outstanding.

Cons:

I feel that the facilities, cleanliness, and soundproofing of the rooms do not match what you would expect from, or pay for, a 4-star hotel. The breakfast could also have a bit more variety with some more fruits and vegetables.

2026-05-18 • via Nuitee
A
Adam • couple • gb
8
2026-05-16 • via Nuitee
S
serena • couple • it
10
Pros:

Tutto perfetto, posizione, colazione super! Lo staff gentilissimo ! 10 con lode

2026-05-14 • via Nuitee
C
Christoffer • couple • no
8
Magisk utsikt!
Pros:

Fantastisk beliggenhet, verdt å velge rom med utsikt mot sjøen

2026-05-13 • via Nuitee
F
Francesco • couple • it
10
2026-05-10 • via Nuitee
N
Nuria • couple • es
6
Pros:

Sin duda la limpieza, la atención del personal y sus desayunos con la vista al lago.

Cons:

El mobiliario… de.masiado antiguo y escueto, faltaban muchos detalles y hasta la tv es ta demasiado eso

2026-05-10 • via Nuitee
H
Hicks • couple • gb
8
Very good except the noisy work on the road that time waking you up early.
Pros:

Should have other kind of cook breakfast on different days instead of the same every day.

Cons:

The cental Location and helpful staffs booking us taxis.

2026-05-06 • via Nuitee
D
Daniela • solo_traveller • it
10
2026-05-06 • via Nuitee
M
Mario Giuseppe • solo_traveller • it
10
2026-05-05 • via Nuitee
M
Muringampurath • couple • it
8
2026-05-04 • via Nuitee
S
Salvatore • solo_traveller • it
8
2026-05-04 • via Nuitee
R
Rosanna Schianchi • couple • it
10
Siamo stati bene
Pros:

Non avevamo la vista sul lago ma lo sapevamo dal momento della prenotazione.Buona la colazione.

2026-05-03 • via Nuitee
S
Sébastien • couple • fr
8
Albergo nel centro
Pros:

Hotel situato nel centro di Castel Gandolfo. La piccola struttura è molto accogliente.

Cons:

Letto scomodo

2026-05-03 • via Nuitee
L
LORENZO • family_with_children • it
7
2026-05-02 • via Nuitee
M
Marco Giovanni • family_with_children • be
7
Pros:

Po

2026-04-29 • via Nuitee
S
Sandra • couple • ca
9
Our last night in Italy we wanted to stay somewhere special-this was it!!
Pros:

Beautiful view,staff were friendly and very helpful, breakfast was outstanding!
Room was clean and comfortable.
Close to lots of restaurants.

Cons:

Parking was tricky .

2026-04-28 • via Nuitee
C
claudio • couple • it
4
Meravigliato e irritato per la pochezza dell’offerta con prezzo folle.
Pros:

La posizione

Cons:

L’albergo, trovo che non sia un 4 stelle ma 2 stelle, mancanza di servizi, parcheggio, camere e struttura tutta rimasta agli anni 1980, colazione sconcertante, prezzo folle per cosa che ti danno.

2026-04-26 • via Nuitee
M
Michelle • solo_traveller • gb
10
Pros:

The staff were very friendly and provided excellent service. Great location and views

2026-04-25 • via Nuitee