Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Restaurant
Heating
Family rooms
Pets allowed
Hiking
Lift / Elevator
See all facilities

Review Highlights

Pros:
Helpful staff
Great location
Clean rooms
Cons:
Noise from nearby vehicles
Some amenities lacking
Food quality could be improved

Categories

Cleanliness
8.14
Reviews consistently mention clean rooms, with some minor issues noted.
Service
9.11
Staff is described as extremely helpful and polite.
Location
9.15
Guests appreciate the excellent location close to amenities.
Room Quality
8.1
Rooms are modern and comfortable, with some minor complaints noted.
Amenities
8.13
Amenities are adequate, though some guests commented on limitations.
Value for Money
8.59
Many guests felt they received good value for their money.
Food and Beverage
7.64
Food quality received mixed reviews, with some suggestions for improvement.
Overall Experience
9.11
Many guests have had a very positive experience overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 00:45

Property Description

Modern Rooms with Elegant Decor

The Plazaola Hotel offers modern rooms with wooden floors, elegant furniture, air conditioning, heating, and satellite TV. Each room is designed for your comfort and style.

Delicious Dining Options

Indulge in a variety of local and national dishes at the hotel's restaurant and cafe. Enjoy breakfast options and a set menu during the week. Taste the flavors of the region without leaving the comfort of the hotel.

Ideal Location for Outdoor Activities

Located near the San Miguel de Aralar nature park and the Urbasa mountain range, Hotel Plazaola is perfect for outdoor sports enthusiasts. Explore the surroundings, go biking with the hotel's bike garage, or let the staff organize a trip for you.

Book your stay at Hotel Plazaola now and experience the perfect blend of comfort, dining, and adventure.

Important information:

When booking more than 5 rooms, different policies and additional supplements may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PNA

Location

Guest Reviews

8.5
Based on 2259 reviews
Cleanliness: 8.14
Service: 9.11
Location: 9.15
Room Quality: 8.1
Amenities: 8.13
Value for Money: 8.59
Food and Beverage: 7.64
Overall Experience: 9.11
P
Patrick • extended_group • fr
8
2026-10-17 • via Nuitee
M
Martinez • family_with_children • es
9
PARA REPETIR
Pros:

En la cafetería cenamos varias noches y fenomenal. Buena atención y los platos bien preparados.

2026-10-15 • via Nuitee
R
Reme • family_with_children • es
6
El hotel muy bien ,la recepcionista del dia 9 de octubre 2026 muy desagradable
Pros:

Me gustó mucho el desayuno,y la atención tanto de las chicas de restaurante como los chic@s de cafeteria

Cons:

Pues mira no me gustó nada la atención de la recepcionista que estaba por la tarde el dia 9,10,11 de octubre y lunes 12 por la mañana no me fije en su nombre pero fue muy desagradable, si el hotel admite mascotas es posible que ladren igual que una persona habla alto o un niño chilla o un bebé llora,pues nos llamo la atención porque mi perra ladro en 5 ocasiones,ladridos ocasionales porque veía a otros perros,o nos pedía comida ,pero nos llamó la atención de muy malas maneras,y el resto de días nos miraba con cara de desprecio,

2026-10-15 • via Nuitee
M
Michael • couple • ch
7
2026-10-14 • via Nuitee
J
Jon • couple • es
8
2026-10-14 • via Nuitee
N
Nerea • couple • es
9
Cons:

La almohada, ésta vez no era nada cómoda. Qué pena. Me costó hacerme a ella.

2026-10-13 • via Nuitee
P
Plamen • solo_traveller • bg
10
2026-10-13 • via Nuitee
B
Berta • family_with_children • es
10
2026-10-12 • via Nuitee
G
Gradyn • extended_group • gb
7
Okay for a night stop over
Pros:

Clean and good location for our trip

Cons:

Breakfast average
No hot choices
No tea coffee in rooms
No WiFi in room
Aircon not working

2026-10-11 • via Nuitee
B
B • solo_traveller • fr
10
2026-10-11 • via Nuitee
C
catherine • solo_traveller • fr
10
2026-10-11 • via Nuitee
L
Leidy Milena • couple • es
10
2026-10-10 • via Nuitee
I
ingrid Johana • solo_traveller • es
10
Pros:

Muy bonito lugar y la atención muy buena 👌

2026-10-10 • via Nuitee
V
Viachaslau • solo_traveller • pl
7
2026-10-09 • via Nuitee
G
Gema Navarrete • solo_traveller • es
10
Pros:

trato agradable, habitaciones amplias y buena comida

Cons:

la ubicación, estaba un poco retirado del centro

2026-10-08 • via Nuitee
G
Gema Navarrete • solo_traveller • es
10
2026-10-08 • via Nuitee
J
Juan Felipe • extended_group • es
9
2026-10-07 • via Nuitee
J
JONE • couple • es
8
2026-10-07 • via Nuitee
C
CBeRi • solo_traveller • es
9
2026-09-16 • via Nuitee
M
Margarita • couple • es
8
Personal agradable i allotjament confortable
Pros:

Net i confortable

Cons:

Estaria millor una mica mes cèntric

2026-09-16 • via Nuitee