Playaballena Hotel

Hotels
8.4 (56 reviews)
Avenida Juan Carlos I, s/n, Rota, Cádiz, 11520 , Rota , ES
34-95-6849 044

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Pets allowed

Facilities

Fitness facilities
Electric car charging station
Comprehensive recycling policy
Guest education on local ecosystems and culture
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
Sauna
See all facilities

Review Highlights

Pros:
Excellent animation team
Clean facilities
Polite staff
Cons:
Buffet quality
High restaurant prices

Categories

Cleanliness
8.56
The installations are described as very good, with clean and beautiful pools.
Service
9.03
Animators are polite and efficient; waitstaff and cleaning staff are also described as super efficient and correct.
Location
8.57
The beach is near and has fine sand, with an enjoyable promenade.
Room Quality
8.22
A mention of needing a better mattress indicates room quality could be improved.
Amenities
8.75
Entertainment options exceed expectations, with a variety of activities available for both children and adults.
Value for Money
8.01
Options for dining are limited and expensive, suggesting lower value for money.
Food and Beverage
7.56
The buffet was overwhelming and the quality of food described as poor at times.
Overall Experience
8.53
Best holidays ever reported, highlighting how enjoyable the overall experience was.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 14:02

Property Description

Experience a serene getaway at Playaballena, where relaxation meets beachfront bliss.

Indulgent Spa Services: Soothe your senses with our expert massages and rejuvenating body treatments that promise to melt away your stress. Pamper yourself and discover true tranquility.

Recreational Paradise: Take a refreshing dip in our outdoor pool, unwind in the sauna, or break a sweat in the fully-equipped fitness center. Create lasting memories with your family in our engaging recreational options.

Culinary Delights: Savor exquisite meals at El Arpon, our on-site restaurant, or enjoy casual bites and refreshing drinks at the poolside bar. With all-inclusive rates available, every dining experience is designed to enhance your stay.

Book your dream holiday at Playaballena now and immerse yourself in the ultimate coastal escape!

Important information:

  • Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
  • Contactless check-out is available.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: XRY

Property Policies

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

  • Pets

    Pet max weight (per pet) in lb is 33

  • Pets

    Pets allowed

See all policies

Location

Guest Reviews

8.4
Based on 56 reviews
Cleanliness: 8.56
Service: 9.03
Location: 8.57
Room Quality: 8.22
Amenities: 8.75
Value for Money: 8.01
Food and Beverage: 7.56
Overall Experience: 8.53
M
Maripaz • couple • es
8
2026-06-13 • via Nuitee
F
Francisco • solo_traveller • es
10
2026-06-10 • via Nuitee
M
Maria Luisa • couple • es
7
2026-06-08 • via Nuitee
M
Marisol • solo_traveller • es
8
Pros:

Las instalaciones y la habitación

Cons:

Los snack de piscina no había hamburguesas ni perritos y los cócteles había que pagar suplementos aunque fuese un cócteles con bebidas de marcas españolas y sencillos

2026-06-07 • via Nuitee
V
Veronica • family_with_children • es
10
2026-06-07 • via Nuitee
M
Maria • solo_traveller • es
10
2026-06-07 • via Nuitee
M
michael • couple • gb
10
Comfortable well run hotel
Pros:

This is a well run hotel in an excellent location. We stayed for a week half board in late May. The rooms are large and well equipped, staff work hard and all without exception were pleasant and helpful.
Food was buffet style and good quality. The beach is a few minutes walk away and is great for long walks.

Cons:

The buffet can be very busy, we enjoyed the outside dining space.
The resort itself is very quiet with little entertainment other than the hotel. This suited us but may not suit everyone

2026-06-07 • via Nuitee
D
Dulce • couple • pt
4
Desilusão, um hotel de 4 estrelas completamente datado, restaurante com comida de fraca qualidade
Pros:

A localização era boa, os funcionários muito atenciosos, educados e prestáveis, o hotel muito limpo.

Cons:

Um hotel de 4 estrelas completamente datado, as camas velhas, rotas por baixo e extremamente barulhentas, os colchões desconfortáveis e encovados, as almofadas de dormir estavam manchadas e amarelas, metiam nojo, não tinham qualidade nenhuma e não tinham capa protetora o que é inadmissível especialmente após o Covid. As molduras das portas em baixo estavam podres, as janelas dos quartos estão datadas e não vedam nem o som do exterior nem o som do vento, interruptor eléctrico a cair, a sanefa das cortinas estava partida, o ralo da bacia cheirava a podre e não escoava a água, um hotel datado e com falta de manutenção. Os sofás nos espaços de estar do hotel estavam completamente gastos e rasgados, tudo isto não se coaduna com um hotel de 4 estrelas, não é aceitável. Quanto ao restaurante foi uma desilusão, no pequeno almoço não havia iogurte de qualidade, o pão não tinha qualidade nenhuma, tudo massas congeladas, os ovos mexidos eram brancos, salgados e intragáveis, não havia uma granola para se misturar no leite ou iogurte, os bolos eram todos de pacote, resumindo: comida de plástico, o que mais uma vez não se coaduna com um restaurante de 4 estrelas.

2026-06-04 • via Nuitee
J
José Alberto • couple • es
8
Cons:

La comida aparte de muy costosa, muy mala y hasta un pollo podrido y frío me sirvieron

2026-06-03 • via Nuitee
C
Carsten • solo_traveller • de
1
Aufenthalt verweigert.
Pros:

Das Personal an der Rezeption war sehr freundlich. Weitere Erfahrungen können wir nicht machen.

Cons:

Bei Ankunft im Hotel wurde von uns der doppelte Preis verlangt. Unsere Buchung war korrekt und auch bestätigt. Das war dem Hotel aber egal. Nach einer Stunde Telefonat mit booking.com wurde unsere Buchung, für uns kostenlos, storniert. Wir haben uns dann selber vor Ort in ein anderes Hotel bemüht. Die Kreditkarte wurde dennoch belastet.

2026-06-02 • via Nuitee
S
SANDRA • solo_traveller • es
7
Pros:

Instalaciones

2026-05-31 • via Nuitee
J
JAVIER • family_with_children • es
4
No era lo que se esperaba
Pros:

El servicio de limpieza de las habitaciones y de las instalaciones.

Cons:

No se indica en ningún momento de la reserva que los toboganes y la zona splash únicamente está abierta viernes, sábados y domingos lo que es realmente una faena si vas con niños, muy mal.

Tampoco se indica a la hora de hacer la reserva que el bar de la piscina solo abre durante las mañanas de lunes a jueves. Para pedir bebidas tienes que salir de la piscina, vestirte y caminar hasta el bar que está fuera detrás de la recepción, luego vuelve cargado con las bebidas con el riesgo de que se te caiga algo o derrame la bebida en todo el camino. Completamente inadmisible para un hotel 4 estrellas al que se le presumen unos servicios mínimos para la calidad de la estancia del cliente.

2026-05-30 • via Nuitee
V
Valle • family_with_children • es
7
2026-05-30 • via Nuitee
J
J5605HWclaireg • Family
10
Clean and spacious, well located for the beach but bus journeys to local towns.
Pros:

Lovely clean and spacious hotel for families.
Enough for facilities for entertainment, pool, water slides and crazy golf are a few.
Great food and choice.
Excellent location for clean spacious beaches and buses to Rota and Chipiona (nearest towns) go from outside the hotel.

2026-05-29 • via Tripadvisor
J
Jose • couple • pt
10
Pros:

De tudo no geral

2026-05-29 • via Nuitee
L
Lydia • solo_traveller • es
8
Pros:

Todo

Cons:

Nada

2026-05-29 • via Nuitee
T
Teresa • couple • es
10
2026-05-29 • via Nuitee
R
ramon • couple • es
10
2026-05-29 • via Nuitee
N
Noelia • solo_traveller • es
10
2026-05-29 • via Nuitee
A
Antonio • solo_traveller • es
8
Cons:

Las enormes distancias que hay que recorrer desde los pocos ascensores que hay (2) hasta las habitaciones, es algo que no entiendo. Pasillos kilométricos que se hacen aún más largos si vas con equipaje.

2026-05-28 • via Nuitee