Hotel Santa Cruz

Hotels
8.1 (952 reviews)
Rua José Pedro Lopes , Santa Cruz , pt

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Noise issues
Maintenance concerns

Categories

Cleanliness
7.59
Some reviews indicated that the maintenance was lacking.
Service
8.97
Many reviews praised the friendliness and helpfulness of the staff.
Location
8.91
The hotel location received multiple compliments across reviews.
Room Quality
7.05
Concerns about outdated rooms and noise issues were mentioned.
Amenities
7.58
Lack of certain toiletries and improvements needed for breakfast layout.
Value for Money
8.04
Some guests felt the hotel was still worth the money despite issues.
Food and Beverage
8.09
The breakfast was generally good but had room for improvement.
Overall Experience
8.56
Overall positive experiences were noted, with some areas needing attention.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-18 23:08

Property Description

Central Location near Santa Cruz Beach
Located just a short 3-minute walk from the picturesque Santa Cruz Beach, Hotel Santa Cruz offers comfortable air-conditioned guestrooms with charming balconies. The terracotta floors and wood furnishings create a cozy atmosphere, complemented by modern amenities like a telephone and satellite TV.

Delicious Buffet Breakfast and Dining Options
Start your day with a delightful buffet breakfast featuring fresh pastries and fruit juice served at the hotel. If you're looking to explore further dining options, various international cuisine restaurants are within a convenient 5-minute walk from the property.

Convenient Services and Leisure Activities
Enjoy a hassle-free stay with free public parking, car hire service, and a 24-hour front desk available at your disposal. For leisure enthusiasts, the hotel's proximity to golf courses, surfing spots, cycling paths, and hiking trails provides endless entertainment options.

Book your stay at Hotel Santa Cruz now for a memorable beachside getaway!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LIS

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 6 years old stay for free when using an available extra bed.
    People 7 years old and over stay for € 20 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.1
Based on 952 reviews
Cleanliness: 7.59
Service: 8.97
Location: 8.91
Room Quality: 7.05
Amenities: 7.58
Value for Money: 8.04
Food and Beverage: 8.09
Overall Experience: 8.56
M
Mateus solo_traveller pt
10
2026-07-04 via Nuitee
I
Ian couple pt
10
An ideal location and very comfortable hotel with efficient,friendly staff.
Pros:

The hotel is brilliantly located in the middle of Santa Cruz. Just a short walk to beach, cafes, bars and restaurants. The staff were exceptional very welcoming and went out of their way to make our stay the best it could be. The room was clean and larger than we might have expected. Loved having a balcony and a sea view albeit over rooftops.

Cons:

The shower attachment in the bathroom was loose so not easy to angle correctly but otherwise all great.

2026-07-02 via Nuitee
M
Mª Rosa solo_traveller es
9
2026-07-01 via Nuitee
D
Diego couple es
8
2026-07-01 via Nuitee
E
Elsa couple pt
7
2026-06-30 via Nuitee
H
horacio solo_traveller pt
9
2026-06-29 via Nuitee
P
Paula couple pt
8
2026-06-28 via Nuitee
M
miguel solo_traveller es
8
2026-06-28 via Nuitee
D
Daniela solo_traveller pt
6
2026-06-28 via Nuitee
G
Gabija solo_traveller lt
9
Quick stop in a lovely place
Pros:

The place was super close to the beach with lovely formations. They let us store our bicycles in locked room which we appreciate it. Its pretty much in the center, so there were a lot of places around to choose from to eat. We got upgraded with a lovely balcony that we could see the ocean view in the distance.

Cons:

When we entered the room, it had quite bad smell. It felt like nobody stayed in there for a very long time and there were no fresh air in the room for a long time. The breakfast was also ok, but the coffee machines were quite old, there was not that big of selection and the style itself of the restaurant was quite out dated.

2026-06-27 via Nuitee
A
Antonio couple pt
10
Tranquilidade e simpatia
Pros:

Muito BOM

2026-06-26 via Nuitee
P
Prof. Dr. Pedro couple pt
8
2026-06-24 via Nuitee
P
Prof. Dr. Pedro couple pt
7
2026-06-24 via Nuitee
C
Castro Ferreira couple pt
10
Pros:

Serviço profissional

2026-06-21 via Nuitee
P
Pedro extended_group pt
9
Excelente
Pros:

Tudo

Cons:

Nada

2026-06-20 via Nuitee
M
Magda solo_traveller pt
9
Pros:

Simpatia de todos os funcionários, limpeza impecável e pequeno almoço excelente.

2026-06-15 via Nuitee
A
Andrew extended_group pt
9
2026-06-15 via Nuitee
J
Julie solo_traveller dk
9
2026-06-15 via Nuitee
P
Philippe Humberto solo_traveller ch
6
2026-06-15 via Nuitee
B
Bernahrndt solo_traveller de
8
Pros:

Unsere Fahrräder konnten wir problemlos im Haus unterzustellen, sehr freundlich.

2026-06-13 via Nuitee