The Cleveland

Hotels
8.3 (3690 reviews)
39-40 Cleveland Square , London , GB
+44 20 7535 0860

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
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Review Highlights

Pros:
Good location
Helpful staff
Cons:
Outdated room features
Limited amenities

Categories

Cleanliness
8.13
The rooms were clean and well-kept, but some reviews noted issues with certain room features.
Service
8.6
Staff were described as friendly and accommodating, contributing positively to the experience.
Location
9.14
The hotel is conveniently located close to Hyde Park and public transport options.
Room Quality
8.09
Rooms varied in comfort and amenities, with some needing updates as per guest feedback.
Amenities
7.62
Limited amenities were noted, especially with the indoor pool and air conditioning issues.
Value for Money
8.58
Guests felt they received good value for the price considering the location.
Food and Beverage
7.63
Breakfast options could be improved as noted in some reviews.
Overall Experience
8.6
Generally positive experiences with some areas for improvement, maintaining good overall satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-09 03:28

Property Description

Luxury Boutique-Style Suites in Central London

Modern Amenities with Victorian Charm
Experience the perfect blend of modern design and Victorian elegance at The Cleveland Square. Enjoy air-conditioned suites with flat-screen TVs, comfortable seating areas, and luxurious private bathrooms.

Fully Equipped Kitchenettes for Convenience
Prepare your own meals in the well-equipped kitchenettes featuring a hob, kettle, fridge, and all the essentials. Enjoy the freedom and flexibility of self-catering during your stay.

Convenient Location Near Top Attractions
With 4 major Underground stations just minutes away, explore London with ease. From the vibrant West End to iconic landmarks like Westminster, everything is within reach when you stay at The Cleveland.

Book your stay now and experience the best of London at The Cleveland Square!

Important information:

Please note that there is limited elevator access to certain rooms within the property. This may cause issues for guests with limited mobility.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LHR

Location

Guest Reviews

8.3
Based on 3690 reviews
Cleanliness: 8.13
Service: 8.6
Location: 9.14
Room Quality: 8.09
Amenities: 7.62
Value for Money: 8.58
Food and Beverage: 7.63
Overall Experience: 8.6
P
Pablo • solo_traveller • es
9
Excelente Hotel para un puente largo en Londres
Pros:

Su ubicación, cercano a la estación de Paddington, y su limpieza

Cons:

Nada, todo muy bien

2026-10-17 • via Nuitee
W
Wesley • solo_traveller • ie
8
Pros:

Location was great, close to Paddington

Cons:

No bar or restaurant

2026-10-16 • via Nuitee
L
Luca • family_with_children • it
9
2026-10-15 • via Nuitee
L
lesley • couple • gb
8
convenient and pleasant enough.
Pros:

The receptionist was nice.

Cons:

Quite expensive for what it was but this is London. Better glazing needed as even though we were on the top floor we could still hear street noise quite loudly.

2026-10-14 • via Nuitee
A
Alfredo • couple • es
10
Muy buena opción en la zona de Paddington
Pros:

Amabilidad. Habitación correcta. El hecho de que tuviera una pequeña cocina ha sido muy útil. Limpieza

Cons:

Nada

2026-10-13 • via Nuitee
G
Gun • couple • se
7
Här bor man om man vill känna att man är i ett äkta engelskt kvarter
2026-10-13 • via Nuitee
Y
Yusuf • solo_traveller • gb
9
2026-10-13 • via Nuitee
J
Janalee • couple • us
7
Great location on a quite street. London hotel rooms are historically small, so keep that in mind.
Pros:

The location is great, and one a quiet street which we really appreciated.

Cons:

I may have missed this in the description, but there are elevators, but not for all floors and heavy luggage is hard to navigate for the floors without elevators.

2026-10-12 • via Nuitee
S
Susan • extended_group • gb
8
2026-10-12 • via Nuitee
M
Muhammad Abid • family_with_children • sa
1
2026-10-12 • via Nuitee
A
Aurora • extended_group • us
8
Convenient, clean and friendly.
Pros:

It was very convenient, spacious (our suite)and clean.

Cons:

It is a bit dated and older but would recommend for the price.

2026-10-11 • via Nuitee
M
Monika • solo_traveller • gb
10
2026-10-11 • via Nuitee
M
Michal • family_with_children • sk
9
2026-10-11 • via Nuitee
N
Neil • solo_traveller • gb
4
2026-10-11 • via Nuitee
R
Rauno • couple • ee
6
Lovely location and friendly staff, but a very disappointing Premium Suite that wasn’t worth the extra money.
Pros:

The hotel is in an excellent location, in a lovely and quiet neighbourhood, with Hyde Park and Paddington Station both within walking distance. The staff were very friendly and helpful, and the lobby has a charming, traditional English atmosphere. The hotel also looks beautiful in the photos.

Cons:

We deliberately paid extra for a Premium Suite because it looked spacious and comfortable in the photos. Unfortunately, we were given a room in the basement, which was dark, disappointing and nothing like what we had expected. We could hear all the noise and footsteps from the floor above, which made it difficult to relax and sleep. The pillows were extremely uncomfortable, and the room itself felt rather basic and underwhelming, especially considering the higher price we paid. Overall, the room was a real disappointment and definitely did not feel like a Premium Suite.

2026-10-10 • via Nuitee
M
Markus • family_with_children • de
8
Pros:

Sehr ruhige Lage. Gutes Wohngebiet. Rezeption sehr höflich und zuvorkommend. Nachts konnte man problemlos mit offenem Fenster schlafen.

Cons:

Dünne Wände , hellhörig

2026-10-10 • via Nuitee
A
Andrew • couple • pl
9
2026-10-10 • via Nuitee
A
Andrew • family_with_children • au
10
2026-10-09 • via Nuitee
Z
Zhiying • couple • hk
8
2026-10-09 • via Nuitee
A
Andrew • family_with_children • au
10
Great
Pros:

Location, comfort, aircon, all good

2026-10-09 • via Nuitee