Hotel Relais Dei Papi

Hotels
8.4 (4458 reviews)
Via Dei Gracchi 161 , Rome , IT

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Heating
Terrace
See all facilities

Review Highlights

Pros:
Excellent location near Vatican and transport
Cordial, helpful staff
Rooftop terrace / great view
Clean rooms and daily housekeeping
Working air conditioning and quiet in-room fridge
Comfortable beds
Good/excellent breakfast for many guests
Cons:
Some rooms are small (bathroom and bedroom)
Lack of wardrobe/insufficient hangers and towel hooks
Occasional maintenance issues (bathroom seals/mold, door handle, toilet flush)
A few guests noted bad smell or cramped window access
Perceived price a bit high for room type/breakfast

Categories

Cleanliness
8
Generally reported as clean (daily cleaning, fresh towels), but isolated issues: bathroom seal mold and one report of bad smell.
Service
9.2
Staff repeatedly described as cordial, welcoming and helpful; staff promptly resolved a toilet issue.
Location
9.5
Multiple mentions of excellent central location close to Vatican, metro/bus and restaurants; ideal for sightseeing.
Room Quality
7.4
Comfortable beds and quiet rooms noted, but several mentions of small rooms/bathrooms, missing wardrobe/ hooks and some awkward furnishings.
Amenities
8.7
Good amenities cited: working air conditioning, rooftop terrace with great view, quiet fridge in room; some missing towel hooks and small bathroom bin.
Value for Money
7.6
Mixed impressions: some found overall service better than 3-star, others felt price was a bit high for room type and breakfast offered.
Food and Beverage
8.3
Breakfast generally described as good or excellent with variety (eggs); suggestions for more savory options like fresh cheese and vegetables.
Overall Experience
8.5
Many enthusiastic recommendations and repeat-intent; overall positive stay with highlights of staff, location and terrace view.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-12 23:58

Property Description

Convenient Location
Hotel Relais Dei Papi is ideally situated just 500 meters from Lepanto Metro Station, making it a perfect base for exploring Rome. St. Peter's Square and the Vatican Museums are a short 5-minute walk away, allowing easy access to these iconic landmarks.

Modern Amenities
Guests can enjoy air-conditioned rooms with complimentary Wi-Fi and flat-screen TVs, ensuring a comfortable stay. The hotel also offers a breakfast buffet with a variety of options to start the day right. Additionally, the on-site spa and free gym provide opportunities for relaxation and wellness during your stay.

Nearby Attractions
With excellent public transport connections, guests can easily visit popular sites such as the Spanish Steps and the Coliseum. The proximity to Rome's renowned shopping street, Cola di Rienzo, adds to the convenience and charm of staying at Hotel Relais Dei Papi.

Book now to experience the perfect blend of comfort, convenience, and luxury at Hotel Relais Dei Papi.

Important information:

Please note that full payment is due on arrival.

When traveling with pets, please note that an extra charge of 15 EUR per pet, per night applies.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: FCO

Location

Guest Reviews

8.4
Based on 4458 reviews
Cleanliness: 8
Service: 9.2
Location: 9.5
Room Quality: 7.4
Amenities: 8.7
Value for Money: 7.6
Food and Beverage: 8.3
Overall Experience: 8.5
R
Rafał • couple • pl
8
2026-09-19 • via Nuitee
C
Cristian V. Gună • solo_traveller • il
10
Ciao Domenico
Pros:

Locatia hotelului, marimea camerei,amabilitatea lui Domenico, terasa si panorama hotelului.

Cons:

Mobilierul camerei 311 mult prea minimalist, mai ales baia mică inghesuită, lipsa unor suporti pentru prosoape pe peretele liber sau pe usă. În cabina de duș lipsa unor suporți pentru săpun șampon . Saltelele

2026-09-18 • via Nuitee
G
Gioia • solo_traveller • it
10
2026-09-18 • via Nuitee
C
Claudia • solo_traveller • de
8
2026-09-17 • via Nuitee
N
Nathalie • family_with_children • fr
8
2026-09-16 • via Nuitee
A
alejandra • couple • cl
5
2026-09-16 • via Nuitee
G
Greg • couple • qa
8
Très bien placé pour un séjour romain
Pros:

Proche de tout pour visiter. Acces transport bus facile

Cons:

Réception au 4eme étage

2026-09-16 • via Nuitee
E
Elena Stefania • couple • it
9
Struttura in genere accogliente, ottima posizione e un terrazzo meraviglioso con un panorama stupendo, peccato che hanno
Pros:

Posizione ottima

Cons:

Il sapone è bagnoschiuma di pessima qualità, il bagno piccolissimo, a un caro prezzo

2026-09-16 • via Nuitee
F
Filip • solo_traveller • pl
10
2026-09-14 • via Nuitee
D
Dawid • solo_traveller • pl
10
Pros:

Monotonne sniadania ale dla kazdego coś było.

Cons:

Brak

2026-09-14 • via Nuitee
A
Anna • family_with_children • pl
7
It could work for a short stay.
Pros:

Location, walking distance everywhere really, a lot of restaurants and cafes in the area, the nearest cafe with pleasant breakfast 3 minutes away. No problem to come back later in the evening as the area was very peaceful and safe.

Cons:

Not so clean (we’ve found one or two long hair on the clean linen and on the floor in the bathroom). Maybe we were just unlucky with this. Our room was close to the reception and breakfast area so it wasn’t very quiet because of that. The car park was available from 5 pm and in the morning till 10 am (in August at least), which would not have been a big issue if we had been informed about that beforehand. It seemed to be a surprise for the staff at the reception desk.

2026-09-14 • via Nuitee
M
mauro • couple • it
10
Pros:

Staff , posizione , letto e cuscini comodissimi.

Cons:

il lavandino nero estremamente sporchevole e il rubinetto così vicino allo stesso che era impossibile lavarsi le mani. I dispenser mini per doccia li cambierei. Sono piccolezze però

2026-09-13 • via Nuitee
M
Maria Laura • extended_group • ar
9
2026-09-13 • via Nuitee
T
Thomas • couple • fr
7
2026-09-13 • via Nuitee
G
G4N1TO • solo_traveller • pt
8
2026-09-12 • via Nuitee
C
Chloe • couple • au
10
Fabulous bath!!!
Pros:

Fantastic location! Only 15 minutes walk to Vatican City! Other places were further away, but Ubers were cheap! We walked it once and it was a lovely walk! The spa bath was AMAZING!!! The room size was great!

Cons:

Nothing

2026-09-11 • via Nuitee
O
Oraldo • solo_traveller • br
8
Pros:

Gostei muito do café da manhã não é o que estamos acostumados no Brasil mas tem variedade e qualidade.

Cons:

A temperatura da água- reclamamos mas não adiantou nada.

2026-09-11 • via Nuitee
G
Grasmik • solo_traveller • de
6
Cons:

Das Einzige, was uns in diesem Hotel wirklich gefallen hat, waren die Kellner. Sie waren freundlich und aufmerksam. Leider war das auch schon alles Positive.
Das Frühstück war eher enttäuschend und für ein 4-Sterne-Hotel unserer Meinung nach ziemlich dürftig. Wir hätten deutlich mehr Auswahl und Qualität erwartet.
Während unseres zehntägigen Aufenthalts wurde unser Zimmer lediglich ein einziges Mal gereinigt. Und selbst bei dieser einzigen Reinigung wurde vergessen, Toilettenpapier sowie ausreichend frische Handtücher für drei Personen bereitzulegen. Für ein 4-Sterne-Hotel ist das für uns absolut nicht nachvollziehbar.
Der Weg zum Strand führt über eine Straße mit Autoverkehr, was insbesondere mit einem Kind alles andere als angenehm und sicher ist.
Was uns jedoch am meisten schockiert hat, war der Umgang mit Trinkwasser. Mein Mann wollte bei Temperaturen von etwa 30 °C eine im Supermarkt gekaufte Packung Wasser aus unserem Auto mit auf unser Zimmer nehmen. An der Rezeption wurde ihm die gesamte Packung abgenommen mit der Begründung, dass mitgebrachtes Wasser im Hotel nicht erlaubt sei. Lediglich eine einzelne Flasche durfte er schließlich mitnehmen. Die restlichen Flaschen wurden an der Rezeption aufbewahrt und uns wurde gesagt, dass wir sie nur wieder mit zum Auto nehmen könnten. Stattdessen sollten wir unser Wasser im Hotel kaufen.
Besonders wenn man mit einem Kind reist und bei diesen Temperaturen ausreichend Trinkwasser benötigt, halten wir eine solche Regelung für völlig unverständlich und nicht akzeptabel.
Von einem 4-Sterne-Hotel haben wir deutlich mehr Gastfreundschaft, Komfort und Kundenorientierung erwartet. Für uns leider keine Empfehlung.

2026-09-10 • via Nuitee
H
Helmut • solo_traveller • at
8
Top
Pros:

Sehr freundliches Personal

2026-09-10 • via Nuitee
C
Christina • extended_group • us
10
Pros:

Location was walkable to everywhere

Cons:

Better hot breakfast choices needed

2026-09-10 • via Nuitee