Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Business center
Heating
See all facilities

Review Highlights

Pros:
Friendly staff
Comfortable atmosphere
Cons:
Weak sound insulation
Inconvenient spa access

Categories

Cleanliness
8.6
Clean and well-maintained facilities as mentioned in reviews.
Service
8.8
The staff is described as very friendly and attentive.
Location
8.6
Located conveniently near Madrid with a pleasant environment.
Room Quality
7.6
Some concerns about sound insulation and old furniture.
Amenities
8.1
Nice amenities like the spa, although some guests found it limited.
Value for Money
8.1
Good value given the quality of service and amenities.
Food and Beverage
8.6
Excellent food quality and variety at the restaurant.
Overall Experience
8.8
Generally very positive reviews despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 22:38

Property Description

Luxurious 4-Star Hotel in Historic Carranque

Exclusive Domus Aurea Health Spa: Indulge in tranquillity and serenity at our premium health spa.

Versatile Event Spaces: Host your events in style with our spacious meeting rooms and banquet halls.

Outdoor Activities and Nearby Attractions: Explore hiking trails, play paddle tennis, or visit the Roman village and archaeological park in Carranque. Don't miss out on nearby golf courses and a public swimming pool.

Immerse yourself in luxury and history at our 4-star hotel in Carranque. Book now to experience the perfect blend of relaxation and adventure.

Important information:

Half board is served in the hotel cafeteria from Sunday to Thursday between 20:30 and 22:30.

As a result of Coronavirus (COVID-19), this property has temporarily closed the children's playground.

Domus Aurea spa hours:
Monday to Friday: 10:00 to 21:00, last access time: 18:00 hours.
Saturday: 10:00 to 22:00, last access time: 19:00 hours.
Sunday: 10:00 to 15:00, last access time: 12:00 hours.
Consult children's schedule. Children under 5 years old are not allowed to access the facilities.
Reservations must be made in advance, otherwise services will not be guaranteed. It is essential to wear a swimming cap and escarpines booties.

RESTAURANT EL ZAGUÁN:
Friday from 13:30 to 16:00 and from 20:30 to 23:00 hours.
Saturday from 13:30 to 16:00 and from 20:30 to 23:00 hours.
Sunday from 13:30 to 16:00
Half board service will be offered from Sunday to Thursday in the hotel cafeteria. Friday and Saturday at the restaurant El Zaguán.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MAD

Location

Guest Reviews

8.4
Based on 457 reviews
Cleanliness: 8.6
Service: 8.8
Location: 8.6
Room Quality: 7.6
Amenities: 8.1
Value for Money: 8.1
Food and Beverage: 8.6
Overall Experience: 8.8
J
Juan • solo_traveller • es
10
2026-09-19 • via Nuitee
C
Chacon • solo_traveller • es
8
Cons:

Otros hoteles de similares características son algo mas economicos

2026-09-17 • via Nuitee
D
Daniel • couple • es
10
2026-09-16 • via Nuitee
F
Fdez • solo_traveller • es
10
Pros:

Jacuzzi

2026-09-16 • via Nuitee
.
. • solo_traveller • es
9
2026-09-15 • via Nuitee
N
Nuria • solo_traveller • es
9
2026-09-14 • via Nuitee
R
Rosa • solo_traveller • es
10
Pros:

Tuvimos un problema x hospitalización y nos dieron un cheque regalo para la pareja q no pudo ir. Se portaron muy bien con nosotros durante todo el alojamiento

Cons:

Está un poco aislado

2026-09-14 • via Nuitee
P
Pedro • solo_traveller • pt
3
Hotel 3 estrelas s/spa incluído
Pros:

Não houve nada de especial, tudo são extras!
Um hotel 4 estrelas sem nada incluído, até o pequeno almoço pagámos extra e não podemos usufruir do spa que é o que classifica o hotel como 4 estrelas...

Cons:

O hotel é antigo, o spa não está incluído. Assim como o pequeno almoço, pagámos previamente e a funcionária disse que tínhamos de pagar no final! Falta de simpatia pela parte dos funcionários, e desorganização quanto aos hóspedes. Não dormi até às 2 da manhã, tem o restaurante da parte de traz com esplanada e música alta. Parámos para descansar e foi infernal, não recomendo a ninguém e paguei por uma noite 160€.

2026-09-10 • via Nuitee
M
María Del Rocío • couple • es
4
Estuvo todo muy bien pero la cama fatal.
Pros:

El spa y el personal.

Cons:

La cama, incomodisima.

2026-09-06 • via Nuitee
C
Cases Sanz • family_with_children • es
10
2026-09-04 • via Nuitee
J
Juan • solo_traveller • es
10
2026-09-01 • via Nuitee
R
Rt • family_with_children • es
8
2026-08-31 • via Nuitee
A
Alejandra • couple • es
8
Super relajante
Pros:

La cena y el SPA

Cons:

Que no había extras como cepillo de dientes o gel

2026-08-31 • via Nuitee
N
NURIA • family_with_children • es
10
genial
Pros:

spa

Cons:

que no hay nevera

2026-08-31 • via Nuitee
A
arturo • solo_traveller • es
8
2026-08-31 • via Nuitee
N
Naomi • solo_traveller • es
8
2026-08-30 • via Nuitee
J
Javier • couple • es
9
Excelente para repetir.
Pros:

Todo.

Cons:

Nada.

2026-08-30 • via Nuitee
R
Romero • solo_traveller • es
9
Pros:

El spa en el sótano es muy bueno.

2026-08-30 • via Nuitee
C
Cristian • couple • es
8
2026-08-28 • via Nuitee
V
Vila crusats • family_with_children • es
1
Pros:

No puc opinar perquè no i e estat perquè volia cambiar les da
tas i l' hotel amb va dir que no i mera indiferent altres datas

Cons:

Per això poso una puntuació minima

2026-08-25 • via Nuitee