Free
Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Electric bicycle charging station
Parking
Non-smoking rooms
Swimming pool
Restaurant
Terrace
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Great food
Nice location
Comfortable rooms
Cons:
Cleanliness issues
Amenities not fully functional

Categories

Cleanliness
7.9
Several reviews mentioned cleanliness issues, including mold in the bathroom and unclean rooms.
Service
9.4
Overall, guests praised the service, particularly highlighting the friendliness and helpfulness of the staff, especially Frau Maria.
Location
8.9
The location received positive mentions, being close to public transport and picturesque views.
Room Quality
8.4
Rooms were noted for their comfort and views, though some described them as slightly outdated.
Amenities
7.9
Mentioned issues with amenities like the non-functional hamam, but some positive remarks about the spa and pool.
Value for Money
8.4
General sentiment is positive, but some reviews suggest room for improvement in service expectations for a 4-star hotel.
Food and Beverage
8.9
Guests enjoyed the food quality, particularly the breakfast and dinners, though there were some minor complaints.
Overall Experience
9
Despite some issues, most guests expressed a desire to return and had a very positive experience overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 07:42

Property Description

Panoramic Views of Inn Valley
Located just 5 km from Innsbruck, Hotel Seppl offers a breathtaking panoramic view of the stunning Inn Valley.

Spa and Wellness Facilities
Guests can relax and rejuvenate at the Hotel Seppl Bike&Vital's spacious spa, perfect for unwinding after a day of exploring.

Convenient Amenities
Enjoy free WiFi, airport shuttle service on request, and easy access to the free ski and hiking bus during your stay at Hotel Seppl.

Book your stay at Hotel Seppl now to experience the perfect blend of tradition, modernity, and Tyrolean hospitality.

Important information:

If you travel with children, please inform the property in advance about their number and age.

When booking 5 rooms or more, different policies and additional supplements may apply.

We make an important contribution to climate protection by cleaning your room every two days. This allows us to save important resources together! Please contact reception if you would like daily cleaning.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: INN

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 6 years old stay for € 45 per person per night when using an existing bed.
    Children from 7 years old to 15 years old stay for € 55 per person per night when using an existing bed.
    Children from 3 years old to 16 years old stay for € 55 per person per night when using an available extra bed.
    People 17 years old and over stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.6
Based on 2710 reviews
Cleanliness: 7.9
Service: 9.4
Location: 8.9
Room Quality: 8.4
Amenities: 7.9
Value for Money: 8.4
Food and Beverage: 8.9
Overall Experience: 9
N
Nathalie solo_traveller ch
5
Pros:

Nettes Personal, Frühstück war gut, es hatte von allem etwas, man wurde satt.
Ausblick von unserem Zimmer im dritten Stock war wirklich sehr schön.

Cons:

In die Jahre gekommenes Hotel, auf keinen Fall ein 4 Sterne Hotel, eher 2 bis maximal 3 Sterne. Spa Bereich war klein und etwas ungepflegt, das Dampfbad war ausser Betrieb.
Es gab keine Badeschuhe zum Bademantel, keinen Wasserkocher, kein Kühlschrank, keine Kaffemaschine oder etwas womit wir die Babynahrung zubereiten konnten. Die Austattung also ziemlich spärlich. Das Babybett welches wir angefragt hatten und uns bestätigt wurde fehlte ebenso.
Am Abend wollten wir im Restaurant etwas essen, wurden abgewiesen aus dem Grund, dass sie zu wenig Personal hatten und somit keine Kapazität um zwei weitere Personen zu bedienen.
Würde dieses Hotel nicht weiterempfehlen, denke da gibt es sicher bessere Hotels in dieser Preisklasse.

2026-05-16 via Nuitee
C
Christian couple de
8
2026-05-16 via Nuitee
W
Wolfgang extended_group at
9
Rundum zufrieden - alles wie erwartet oder besser
Pros:

Lage ist hervorragend, wunderbarer Blick aus dem Zimmer auf die Nordkette. Zimmer geräumig und gut ausgestattet. Schöner Wellnessbereich mit Schwimmteich. Sehr gutes Essen im Restaurant, ausgezeichnetes Frühstück.

2026-05-16 via Nuitee
Z
Zoe couple de
1
Nicht empfehlenswert
Cons:

Wir haben kurzfristig eine Nacht im Hotel Seppl gebucht und die Unterkunft am Folgetag aufgrund einer Rückfrage kontaktiert. Daraufhin erhielten wir eine kurze Mail, dass ein Fehler im System vorliege und die Unterkunft bereits ausgebucht ist und hiermit die Buchung storniert sei. Wir hätten uns hierzu eine umgehende Info gewünscht und nicht nur auf Rückfrage im Portal. Bis heute gilt die Buchung im Portal als bestätigt. Hätten wir nicht zufällig noch die Rückmeldung im Portal gesehen, wären wir angereist ohne eine Buchung zu haben. Hier hätten wir uns einen anderen Kundenservice erhofft.

2026-05-15 via Nuitee
J
Joachim couple de
9
2026-05-15 via Nuitee
B
Bruna solo_traveller nl
8
There were hiccups, but we would definitely come back!
Pros:

Location, facilities, large room, breakfast, dinner options, free transport card.

Cons:

Communication was a little difficult. The hotel staff misunderstood our reservation, which made us feel awkward at check in and check out. We didn’t receive room cleaning in any of the 4 days we stayed in.

2026-05-14 via Nuitee
P
Paolo couple it
8
Pros:

Stanza grande e letto comodo , colazione ottima anche se potrebbero mettere qualche fetta di torta in più, noi siamo arrivati alle 8 30 e non cera più ne torta ne brioche, sul resto era molto abbondante. La spa era bella e anche l'esterno è ben attrezzato , non funzionava il bagno turco.

Cons:

Visto che era possibile fare i massaggi potevano avvertire sul sito che la massaggiatrice era in ferie per 15 giorni. Noi avevamo scelto quel tipo di albergo anche per fare i massaggi.

2026-05-14 via Nuitee
B
Beat couple ch
6
Cons:

Essen und Frühstück

2026-05-14 via Nuitee
A
Andreas couple ch
6
war ok aber würde nicht mehr kommen
Pros:

gute lage

Cons:

recht alte ausstattung, im zimmer hatten wir schimmel haben aber dann ein neues bekommen. dieses war aber auch nicht sehr sauber aber ok. spa bereich auch ein bisschen schmudelig.

2026-05-14 via Nuitee
S
stewehawkins gt solo_traveller de
1
2026-05-13 via Nuitee
S
Sheikh Umer extended_group it
9
Luxurious stay with perfect views.
Pros:

The views from the balcony and the overall experience was awesome.

Cons:

There is a mild smell of the cows in the region.

2026-05-12 via Nuitee
S
Synnøve couple no
10
2026-05-11 via Nuitee
L
Lucie solo_traveller cz
9
2026-05-11 via Nuitee
J
Julia solo_traveller at
7
2026-05-09 via Nuitee
C
Christian couple fr
10
Très agréable séjour. Tout était parfait : chambre et pension . Piscine /spa sans supplément . 👍0
Pros:

Petit déjeuner copieux - à. volonté - Très varié pour tous les goûts. - sucré/salé
Très fonctionnel pour les clients

Cons:

Rien - tout était parfait.

2026-05-09 via Nuitee
J
Jean-Marie couple be
10
2026-05-08 via Nuitee
N
Nicole couple fr
8
Séjour agréable dans un bel environnement
Pros:

La chambre
L’emplacement
Le spa (piscine)

Cons:

Les repas du soir pas assez variés (toujours le même buffet d’entrée)

2026-05-08 via Nuitee
S
Sebastien family_with_children fr
8
Belle vue
Pros:

La propreté des chambres, le calme, la vue, l’accueil, le restaurant.

2026-05-07 via Nuitee
A
Aleksandar solo_traveller de
1
don't go there - terrible staff
Pros:

Nothing

Cons:

What could been better is hotel management that told me that there was no room when I arrived and paid taxi to get to the hotel. They made mistake in the booking system and room was 17 euros / night. I booked one night but hotel management could not bear that I get room for 17 euros and told me that there was no rooms available. They basically throw me out. Hotel itself looks ok, but stuff behaviour is unacceptable.

2026-05-05 via Nuitee
G
Gerd couple de
9
Pros:

Parkplatz am Haus und gutes Essen

2026-05-05 via Nuitee