Vera Cruz Porto Downtown Hotel

Hotels
8.3 (7701 reviews)
Rua Ramalho Ortigão, 14 , Porto , pt

Facilities

Parking
Non-smoking rooms
Air conditioning
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean facilities
Cons:
Breakfast could improve
Some rooms small
Heating issues reported

Categories

Cleanliness
8.36
The hotel is noted to be very clean and well-maintained.
Service
8.83
The staff is described as friendly and attentive, contributing positively to the overall experience.
Location
9.17
Location is praised highly across multiple reviews, being very central and convenient.
Room Quality
8.12
Rooms are generally comfortable, but some guests mentioned issues with size and heating.
Amenities
7.65
Some amenities were lacking, specifically breakfast variety and heating in bathrooms.
Value for Money
8.51
Value is considered good given the central location and overall service, despite some amenities issues.
Food and Beverage
7.16
Breakfast variety was insufficient, with repeated items and occasional shortages.
Overall Experience
8.63
Generally positive experiences with a few minor areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 00:56

Property Description

Rooftop Terrace with Stunning Views
Experience breathtaking views of Aliados Avenue from our rooftop terrace, the perfect spot to unwind and enjoy the cityscape.

Luxurious Rooms and Suites
Indulge in comfort with air-conditioned rooms featuring double-glazed windows, satellite TV, and upscale bathrooms. Upgrade to a suite for a private balcony and extra space.

Convenient Location and Easy Access
Located just steps away from Aliados Metro Station, exploring Porto is a breeze. With a short drive to the airport, your journey is made hassle-free.

Book now to experience the perfect blend of luxury and convenience at Vera Cruz Hotel.

Important information:

Guests who wish to use the car park from 19:00 to 10:00 will be charged a fee.

Any early departure situation must be reported at least 48 hours in advance. If the notification is only done on the same day, there will be a penalty in the amount of the respective day's rate plus the next day's rate.

The property may take a deposit from the card used in the booking. This is a routine procedure to verify that it is valid and hasn't been lost or stolen. The hold is temporary, and the amount will be returned to you in full according to the property policy.

Upon check-in, guests are required to show a photo ID and pay for their reservation.

Please note that all Special Requests are subject to availability and may incur additional charges.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: OPO

Property Policies

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs EUR 23 per day.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children are not allowed.
    Adults stay for € 35 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.3
Based on 7701 reviews
Cleanliness: 8.36
Service: 8.83
Location: 9.17
Room Quality: 8.12
Amenities: 7.65
Value for Money: 8.51
Food and Beverage: 7.16
Overall Experience: 8.63
J
Josephine Roxanne couple ph
10
We had a simple but very memorable stay in Porto!
Pros:

It was very centrally located nearby many great restaurants and bars. My favourite thing about the hotel is how the staff really welcomed us so warm from beginning to end. And even when we only stayed 2 nights, front desk (shout out to Alexander who we kept catching on his shift!) was super nice and fun to converse with! The room was also very clean and comfortable, just nice for 2 people. Just a few blocks away is the metro (Aliados), Mercado do Bolhao, Pingo Doce for groceries, and the shopping district. Simple and worth the booking!

Cons:

Maybe the door locks can be modernised.

2026-05-30 via Nuitee
L
Louise solo_traveller se
5
Bra men skulle valt ett annat hotell nästa gång.
Pros:

Receptionisterna har alltid super trevliga.

Cons:

Lite svartmögel i badrummet och kuddarna var obekväma. Större utbud på frukosten.

2026-05-30 via Nuitee
A
Annie solo_traveller ca
9
2026-05-30 via Nuitee
M
Marcela family_with_children cz
9
Pros:

Příjemný hotel ve středu města, v dosahu památek.Pokoj byl menší, ale čistý.

Cons:

Manželská postel byla užší, ale pohodlná.

2026-05-30 via Nuitee
R
RICARDO H. couple br
10
Ótimo custo benefício excelente hotel.recomendo
Pros:

Gostei de tudo,principalmente a localização.

Cons:

Nada ame desagradou .

2026-05-29 via Nuitee
M
mozher solo_traveller il
10
חוזר שוב למלון הזה מיקום פצצה
Pros:

צוות קבלה ומיקום וארוחת בוקר ונקיון היו מושלמים

Cons:

אין

2026-05-29 via Nuitee
B
Barbara solo_traveller au
8
Pros:

The location was close to transport, the room was a great size with balcony and we had everything we needed.

2026-05-29 via Nuitee
M
Marco couple it
10
Veramente centrale, tutto perfetto
Pros:

Colazione top, camera grande, letti comodi, posizione super centrale

2026-05-29 via Nuitee
A
Antonia solo_traveller es
10
Pros:

Excelente ubicación! Habitación muy luminosa, amplia, cómoda y limpia. Desayuno correcto, en la última planta y con vistas. El personal, muy amable.

Cons:

No hay nada que no me haya gustado. Excelente 2 estrellas, muy por encima de algunos 3 estrellas en los que ocasionalmente me he alojado.

2026-05-29 via Nuitee
P
Paulo Tolentino couple pt
8
2026-05-28 via Nuitee
V
Vadym couple dk
10
2026-05-28 via Nuitee
G
GIOVANNI solo_traveller it
9
2026-05-28 via Nuitee
G
Garcia solo_traveller es
9
Pros:

La atención del personal de recepción, el comedor para el desayuno, el desayuno en sí, la ubicación...

2026-05-28 via Nuitee
P
Patricia J M. Gumiero solo_traveller gb
10
Pros:

Excellent location.
The Hotel provided very good breakfast.
I'm very happy and much appreciated all staff.

2026-05-28 via Nuitee
A
António solo_traveller pt
8
2026-05-28 via Nuitee
C
Camila solo_traveller gb
5
2026-05-27 via Nuitee
A
Antonialaura solo_traveller it
9
Centrale
Pros:

La posizione è centralissima. Hotel e camere pulite. Colazione sia dolce che salata e varia. Hanno anche bevande vegetali per chi non può bere il latte. Consigliato.

Cons:

Le camere sono un pochino piccole ma tanto servono solo per dormire. Anche il bagno è piccolo: una persona obesa non riuscirebbe a muoversi adeguatamente.

2026-05-27 via Nuitee
M
Michele solo_traveller it
9
Soggiorno piacevole. Se tornassi a Porto alloggerei nello stesso Hotel
Pros:

Posizione ottima, personale cortese.

Cons:

Non si parla italiano...

2026-05-27 via Nuitee
E
Emanuele couple it
9
Ottimo hotel per visitare Porto
Pros:

È stata un'ottima scelta aver soggiornato in questo hotel, sia per la sua posizione perfetta per poter conoscere il cuore di Porto, sia per l'accoglienza alla reception, tutto il personale è stato molto gentile.
La camera non ci ha deluso, anche la colazione è stata ottima.
Se torneremo a Porto, questo hotel sarà nuovamente la nostra scelta.

2026-05-26 via Nuitee
J
John&Ann solo_traveller gb
10
2star hotel with 4star qualities.
Pros:

2 star hotel with 4 star service! Wonderful staff. Really warm welcome not only on first arrival but every time we passed through Reception we were greeted like old friends. Alexander, Jessica and Phillipa were interested in our travels, views on Porto and offered excellent tourist ideas for making our holiday excellent. They are all lovely people and a huge asset to the hotel.
Room was clean, comfortable and well-appointed. Big shower in good sized bathroom with quality toiletries and regular towel changes. Good wifi and aircon. Breakfast was in light and airy room or on roof terrace. Breakfast was as advertised - mostly Continental with addition of Portuguese sweet pastries, fruit bowl and yoghurts. Staff attentive and replaced items regularly.
Top floor and roof terrace used as limited bar in evening. Sadly underused because drinks on the roof at night is magical place to relax. Luisa, who runs bar, is a lovely, intelligent and amusing person who really interracts with guests. Overall an excellent hotel with one of the highest levels of staff expertise and friendliness we have ever experienced in Europe.

Cons:

Nothing.

2026-05-26 via Nuitee