Vera Cruz Porto Downtown Hotel

Hotels
8.3 (7754 reviews)
Rua Ramalho Ortigão, 14 , Porto , pt

Facilities

Parking
Non-smoking rooms
Air conditioning
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean facilities
Cons:
Breakfast could improve
Some rooms small
Heating issues reported

Categories

Cleanliness
8.36
The hotel is noted to be very clean and well-maintained.
Service
8.83
The staff is described as friendly and attentive, contributing positively to the overall experience.
Location
9.17
Location is praised highly across multiple reviews, being very central and convenient.
Room Quality
8.12
Rooms are generally comfortable, but some guests mentioned issues with size and heating.
Amenities
7.65
Some amenities were lacking, specifically breakfast variety and heating in bathrooms.
Value for Money
8.51
Value is considered good given the central location and overall service, despite some amenities issues.
Food and Beverage
7.16
Breakfast variety was insufficient, with repeated items and occasional shortages.
Overall Experience
8.63
Generally positive experiences with a few minor areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 00:56

Property Description

Rooftop Terrace with Stunning Views
Experience breathtaking views of Aliados Avenue from our rooftop terrace, the perfect spot to unwind and enjoy the cityscape.

Luxurious Rooms and Suites
Indulge in comfort with air-conditioned rooms featuring double-glazed windows, satellite TV, and upscale bathrooms. Upgrade to a suite for a private balcony and extra space.

Convenient Location and Easy Access
Located just steps away from Aliados Metro Station, exploring Porto is a breeze. With a short drive to the airport, your journey is made hassle-free.

Book now to experience the perfect blend of luxury and convenience at Vera Cruz Hotel.

Important information:

Guests who wish to use the car park from 19:00 to 10:00 will be charged a fee.

Any early departure situation must be reported at least 48 hours in advance. If the notification is only done on the same day, there will be a penalty in the amount of the respective day's rate plus the next day's rate.

The property may take a deposit from the card used in the booking. This is a routine procedure to verify that it is valid and hasn't been lost or stolen. The hold is temporary, and the amount will be returned to you in full according to the property policy.

Upon check-in, guests are required to show a photo ID and pay for their reservation.

Please note that all Special Requests are subject to availability and may incur additional charges.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: OPO

Property Policies

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs EUR 23 per day.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children are not allowed.
    Adults stay for € 35 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.3
Based on 7754 reviews
Cleanliness: 8.36
Service: 8.83
Location: 9.17
Room Quality: 8.12
Amenities: 7.65
Value for Money: 8.51
Food and Beverage: 7.16
Overall Experience: 8.63
E
Edward solo_traveller fr
8
Pros:

Pas de pdj

Cons:

All OK

2026-06-20 via Nuitee
M
Marcel couple be
9
Excellent séjour
Pros:

Bon petit déjeuner, copieux et varié. Établissement bien situé. Établissement calme , personnel sérieux, efficace et agréable

Cons:

Je n' en demande pas plus

2026-06-20 via Nuitee
O
Oscar couple es
7
Pros:

La ubicación

Cons:

Necesita reformar las habitaciones. Sobre todo el cuarto de baño.

2026-06-20 via Nuitee
L
Lali solo_traveller ar
10
Pros:

La.hospitalidad, la limpieza, el.wifi y la limpieza de la habitación!!

Cons:

Nada

2026-06-20 via Nuitee
F
Francisco Jose solo_traveller es
10
Pros:

La situación es excepcional y el personal muy atento y servicios excelentes

2026-06-20 via Nuitee
A
Agus solo_traveller es
7
2026-06-20 via Nuitee
M
Marta couple es
9
2026-06-19 via Nuitee
F
Fraser solo_traveller gb
10
Pros:

Excellent location, staff were great, breakfast was really good. Superior room was well worth the money.

Cons:

Nothing

2026-06-19 via Nuitee
V
Vaska solo_traveller bg
8
2026-06-19 via Nuitee
S
SimoneBBB solo_traveller it
10
Due notti a Porto
Pros:

Tutto era perfetto, a cominciare dallo staff molto professionale e molto simpatico
La camera grande e pulita
La posizione centralissima sotto la metro ottima per esplorare a piedi la città

2026-06-19 via Nuitee
T
THERESE extended_group fr
9
Pros:

L'hôtel est très bien placé pour une visite du centre historique de Porto en quelques jours. L'hôtel est très calme et les chambres sont très propres et confortables. Nous avons apprécié l'équipe à l'accueil de l'hôtel, accueillante et très attentionnée.
Nous avons été très satisfaits de notre séjour. Nous recommandons cet hôtel aux personnes qui ont envie de visiter Porto en quelques jours.

2026-06-19 via Nuitee
A
ANA solo_traveller br
8
Pros:

Da localização.

Cons:

Quartzito pequeno.

2026-06-19 via Nuitee
L
Lda solo_traveller pt
4
Deu para dormir
Pros:

Localização

Cons:

Pequeno almoço, ar condicionado não funcionava bem, almofadas desconfortáveis, cama do século passado com colchão de século 18, banheira perigosa sem tapete anti derrapante.

2026-06-19 via Nuitee
L
Luna solo_traveller us
10
2026-06-18 via Nuitee
M
Mohammed solo_traveller gb
10
A central location with good facilities and professional staff.
Pros:

Good standards and facilities

Cons:

Not applicable

2026-06-18 via Nuitee
H
Hadil solo_traveller de
7
Very nice.
Pros:

The location is perfect. We went everywhere on foot, we didn’t need any other means of transportation.
The staff were super friendly and nice. They even speak French!
It was very clean and cleaned every day by the cleaning staff.
There is a mini fridge/mini bar in the room (with water, soda…). You pay for whatever you take from it. (Even the chocolate and chips placed on it)
Air conditioning is available in the room.

Cons:

It was a bit old in design but that’s not too bad, I guess.
Isolation was also not perfect. We could hear people from other rooms but I feel like that’s a thing almost everywhere in Portugal? But it was calmer at night, although one could be woken up by sounds sometimes.
Bedding was old fashioned and not that great in my opinion. Some of the sheets looked like towels? And pillows were a bit too small I would say. I feel like there’s room for improvement regarding this point.

2026-06-18 via Nuitee
C
Chris couple gb
10
Excellent holiday in Porto made all the better with our stay at Vera Cuz hotel.
Pros:

Excellent location, central to all attractions. Staff were very friendly helpful at all times. Our room was excellent and cleaned every day.

Cons:

.

2026-06-18 via Nuitee
M
Marcio couple br
7
Foi tudo tranquilo
Pros:

Localização e atendimento dos funcionários

Cons:

Box para tomar Banho com banheira

2026-06-18 via Nuitee
T
thalisia solo_traveller pt
4
Pros:

Localização

Cons:

Cobrança duplicada realizada pelo hotel e falta de vontade de resolver o problema.

2026-06-18 via Nuitee
P
Pinto couple pt
7
No geral boa
Pros:

Péssimo, pão duro.

2026-06-18 via Nuitee