Hotel Victoria Lauberhorn Wengen, a Faern Collection Hotel

Hotels
8.4 (2078 reviews)
Dorfstrasse , Wengen , ch

Children allowed
Pets allowed

Facilities

Meeting rooms
Fitness facilities
Health club
Free WiFi
Non-smoking rooms
Swimming pool
Restaurant
Terrace
Family rooms
Garden
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Nice spa
Cons:
Outdated rooms
High prices
Poor breakfast

Categories

Cleanliness
8.23
Generally clean rooms, though some reviews indicated that rooms could be outdated.
Service
9.2
Staff were noted as friendly and helpful in multiple reviews.
Location
9.24
Frequent mentions of excellent and convenient location close to train and ski lifts.
Room Quality
8.19
Rooms are spacious but noted as somewhat aging.
Amenities
8.22
Spa and pool facilities were appreciated, though some areas are considered outdated.
Value for Money
7.68
Prices were considered high compared to the quality of the facilities.
Food and Beverage
7.73
Breakfast options received mixed reviews, some were disappointed.
Overall Experience
8.7
Overall enjoyable stay but with some negative aspects noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 02:28

Property Description

Discover the charm of the Hotel Victoria Lauberhorn Wengen, a historic gem nestled in the heart of the car-free village of Wengen.

Luxurious Spa Experience
Indulge in our state-of-the-art spa facilities featuring a relaxing 33°C swimming pool, soothing massage showers, a rejuvenating sauna, steam bath, and an invigorating outdoor whirlpool at 35°C—perfect for unwinding after a day of exploration.

Active Adventures Await
For those seeking adventure, enjoy a variety of sports facilities within easy reach, including tennis, curling, skating, and mini golf—all just a short stroll from your doorstep.

Centrally Located
Conveniently situated next to the train and cable car station, our hotel offers immediate access to stunning alpine landscapes and thrilling outdoor excursions.

Embrace the mountain lifestyle and book your unforgettable stay at the Hotel Victoria Lauberhorn Wengen today!

Important information:

Please note that Wengen is a car-free village. You can reach Wengen only by train. Park your car at Lauterbrunnen Station and take the train to Wengen. The train ride to Wengen takes approximately 20 minutes.

Please note that construction work is going on from 19.08.2024 to 16.12.2024 and some rooms may be affected by noise.
The south facade is under renovation.Swimming pool: Closed from Mon, Apr 6, 2026 until Tue, Jun 30, 2026
Sauna is closed from 2026-06-30 until 2026-04-06
Spa/wellness center is closed from 2026-06-30 until 2026-04-06

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: BRN

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.4
Based on 2078 reviews
Cleanliness: 8.23
Service: 9.2
Location: 9.24
Room Quality: 8.19
Amenities: 8.22
Value for Money: 7.68
Food and Beverage: 7.73
Overall Experience: 8.7
M
Mauro family_with_children br
8
Bom é lindo lugar
Pros:

A localização

Cons:

Havia solicitado a inclusão de uma criança de 07 anos com os pais em um quarto duplo, e não recebi resposta por e-mail aí reservei um quarto a mais, mas no check in, me informaram que iriam me reembolsar o valor do quarto não utilizando, mas até o momento não recebi o crédito…

2026-05-23 via Nuitee
Y
Yvette couple ch
8
Nous y retournerons !
Pros:

La chambre et la proximité de la gare.
Le super petit déjeuner
Le personnel de la réception hyper serviable.
Les Fr. 5.- de réduction si on s’occupe soit-même de la chambre ( sans changement de serviettes etc)

Cons:

La fermeture de la piscine !
Le manque d’un chef italien pour préparer les pâtes!!!

2026-05-23 via Nuitee
F
Felipe couple br
10
Estadia maravilhosa.
Pros:

Hotel muito bom e com serviço otimo, todos os funcionarios bem prestativos, café da manhã muito bom e com muita opção. A localização é ótima e o hotel fica colado na estacão de Wengen.

Cons:

Nada a dizer.

2026-05-22 via Nuitee
J
Josiane extended_group ch
9
Pros:

Super très varié

2026-05-22 via Nuitee
L
Laura family_with_children us
10
comfortable stay in a great location
Pros:

The hotel is conveniently located right across the street from the train station, in the central core area of Wengen, near shops and restaurants. We purchased the "half board" option, which provided us with a 4-course dinner in the hotel restaurant each night, plus the regular hotel breakfast. The food was outstanding, and they were able to easily accommodate our request for gluten-free meals. The regular breakfast was probably the most comprehensive spread I've ever experienced in a hotel, with eggs, bacon, sautéed vegetables and salads, meats, cheeses, fruits, yogurt, granolas and cereals, plus numerous baked goods and fancy coffees. The hotel is a perfect home base for activities in the Lauterbrunnen area, especially if you purchase the Jungfrau Travel Pass, which allows unlimited travel via train bus, and gondolas in the area, and even includes boat tours on Lake Thun and Lake Brienz. We loved wandering around Wengen; the location of this hotel is perfect for those who don't want to hike up and down steep hills to reach your lodgings.

Cons:

During "shoulder season" in mid-May, some of the area restaurants were closed, so I was happy we selected the half board option, but it was expensive.

2026-05-21 via Nuitee
F
Frederic family_with_children fr
8
2026-05-21 via Nuitee
G
George solo_traveller us
10
2026-05-21 via Nuitee
M
Maria solo_traveller ch
10
Pros:

Localização perfeita, ao lado da estação de trem e uma vista fantástica.

2026-05-20 via Nuitee
G
Gustavo couple br
10
2026-05-20 via Nuitee
T
Tim couple gb
9
Great hotel, close to the station and friendly attentive staff.
Pros:

Property is very handy for the railway station which is about a minute’s walk away.

Room clean and the staff welcoming. Excellent breakfast.

Cons:

Lack of sockets to charge phones etc. One was under the drawer next to the bed which meant to charge my phone I had to remove the drawer overnight!

There was also a limited selection of food for evening meals of we had chosen to eat in the hotel (glad we didn’t go half board!)

2026-05-20 via Nuitee
O
Olivia solo_traveller ro
9
I’ll come back someday!
Pros:

View from my window was amazing! Breakfast was good, locafion just perfect, only 1 min to the train station

Cons:

Nothing

2026-05-19 via Nuitee
K
King Tung couple hk
9
It’s very pleasant.
Pros:

View,breakfast

Cons:

No

2026-05-19 via Nuitee
C
Christian family_with_children ch
9
Pros:

Als Entschädigung für den geschlossenen Swimming Pool erhielten wir als Goodwill eine Gutschrift im Hauseigenen Restaurant - vielen Dank!

Cons:

Achtung: Der Swimming Pool ist 3 Monate pro Jahr (April bis Juni) geschlossen.

2026-05-19 via Nuitee
J
JOAN solo_traveller tw
9
Pros:

離車站非常近,不用爬坡,拖行李很方便。
早餐好吃
安全性佳
住少女峰房才能舒服地待在房間,下雨下雪不出門也很享受。

Cons:

沒有

2026-05-18 via Nuitee
J
Jamila solo_traveller fr
9
Pros:

L'emplacement idéal, l'hôtel chaleureux et l'équipe du restaurant et très gentil et aimable

Cons:

L'emplacement très beau a voir

2026-05-18 via Nuitee
J
Jose solo_traveller mx
9
Pros:

Vistas

2026-05-18 via Nuitee
N
Norman solo_traveller gb
10
2026-05-18 via Nuitee
A
Andrea solo_traveller ch
7
2026-05-18 via Nuitee
R
Reinier couple nl
5
Habitaciones muy ruidosas
Pros:

Hotel bien ubicado

Cons:

El hotel es bastante viaje y las instalaciones se nota que no se han mejorado. El desayuno deja mucho que desear. Huevos quemados y poca variedad. Lo que había no era fresco. Las habitaciones muy ruidosas. Difícil dormir

2026-05-18 via Nuitee
A
Alena solo_traveller de
8
Pros:

Sehr gute Lage

2026-05-18 via Nuitee