Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
24-hour front desk
Heating
Family rooms
Luggage storage
Express check-in/check-out
Cycling
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Poor cleanliness
Small and dirty rooms
Unsafe fire alarm issues

Categories

Cleanliness
3.33
Reviews indicate poor cleanliness with dirty rooms and unpleasant odors.
Service
8.3
Staff were friendly and accommodating, with positive interactions noted.
Location
8.84
Great location near transport and cafes, appreciated by guests.
Room Quality
4.29
Rooms were reported as small, dirty, and poorly maintained.
Amenities
5.32
Basic amenities present, but significant issues reported with room facilities.
Value for Money
5.28
Guests felt the experience did not meet the standard expected for the price.
Food and Beverage
6.33
Limited feedback on food and beverage but no major complaints noted.
Overall Experience
6.3
Mixed feelings; location valued but significant issues overshadowed the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 10:21

Property Description

Central Location near Victoria Station
The Chester Hotel, a charming Georgian townhouse, is just a 3-minute walk from Victoria Station. Enjoy the convenience of being close to Buckingham Palace and excellent transport links.

Modern Amenities and Services
Relax in comfortable en-suite rooms equipped with free high-speed WiFi, digital TV, and tea/coffee facilities. Benefit from daily room service, 24-hour reception, and complimentary parking on weekends.

Explore the Surroundings
Discover the vibrant neighborhood with shops, pubs, and restaurants within walking distance. Visit nearby attractions like Victoria Palace Shopping Centre and Westminster Cathedral for a memorable stay.

Ready to experience the best of London? Book your stay at The Chester Hotel now!

Important information:

Guests wishing to check-in prior to 14:00 can use the luggage storage room at the hotel for free, or check in to the room for a GBP 5 per hour surcharge, subject to availability. Check in time for hotel rooms is from 14:00 and apartments from 16:00.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LHR

Location

Guest Reviews

6
Based on 2268 reviews
Cleanliness: 3.33
Service: 8.3
Location: 8.84
Room Quality: 4.29
Amenities: 5.32
Value for Money: 5.28
Food and Beverage: 6.33
Overall Experience: 6.3
M
MARIAN • family_with_children • es
4
Ubicación perfecta
Pros:

La ubicación

Cons:

La habitación y el baño muy pequeño para 4 personas, y la limpieza deja mucho que desear.

2026-10-17 • via Nuitee
C
Carmen • couple • it
5
2026-10-17 • via Nuitee
X
Ximenes • family_with_children • gb
7
2026-10-16 • via Nuitee
Z
Zhelyazko • family_with_children • bg
7
2026-10-16 • via Nuitee
L
leiwrc • solo_traveller • gb
9
Pros:

Location was very convenient to Victoria, good price aswell

Cons:

Rooms were a little snug especially the double in the basement, a funny smell in the room

2026-10-16 • via Nuitee
C
Cristina • couple • es
5
Pros:

Ubicación

Cons:

No tenía ventanas la habitación, muy pequeña y la limpieza justa

2026-10-15 • via Nuitee
M
Mason • couple • gb
8
2026-10-14 • via Nuitee
N
Noeli • solo_traveller • br
10
Pros:

Localização

2026-10-14 • via Nuitee
M
Miren Nekane • family_with_children • es
7
Agradable
Pros:

Ubicación muy buena y personal muy amable, camas muy cómodas

Cons:

Salía muy poca agua de la ducha

2026-10-13 • via Nuitee
E
Emma • solo_traveller • gb
7
Quiet and local to Victoria Train Station
Pros:

Easy to find. Conveniently close to Victoria Train Station. Nice suburb of central London. Very quiet when staying on the Tuesday. Gorgeously hot shower!

Amazing local place for breakfast called Pimlico Fresh.

Cons:

The TV remote didn't seem to be compatible with the TV in the room, so although I could turn the TV on, I couldn't actually select a channel.

If you have accessibility needs due to mobility restriction, then this is not the place for you as its stairs only.

2026-10-12 • via Nuitee
I
Isabella Elle • family_with_children • it
10
Londra da favola
Pros:

Abbiamo soggiornato in un grazioso e caratteristico edificio d'epoca, la nostra camera era una mansarda situata al secondo e ultimo piano, con vista sui tetti e sui comignoli delle altre abitazioni. Noi eravamo due adulti e un bambino, quindi c'era poco spazio, ma ci siamo trovati bemissimo, quindi per chi viaggia in coppia e con pochi bagagli è una scelta consigliata. L'ambiente era pulito e confortevole, il posto molto comodo e a due passi da Victoria Station. Ciò che ci è rimasto impresso è stata l'atmosfera del posto: l'edificio è situato in un quartiere di case in legno e mattoni, dove sembra di vivere in un'altra epoca. La struttura è la tipica casa inglese, con la facciata bianca e grigia, le scale strette e leggermente scricchiolanti che conducono ai piani superiori, le finestre che si affacciano sulle altre case del quartiere, tutte minuscole e ben curate.

2026-10-12 • via Nuitee
L
Laura • solo_traveller • es
6
Pros:

La ubicación era muy buena, llegamos muy tarde del aeropuerto y nos estaban esperando. Las camas muy cómodas. Nos prestaban la plancha si hacía falta, tenían adaptadores para enchufe (de pago) y nos guardaron las maletas en consigna el día de salida de forma gratuita. También había tomas de USB en los enchufes de la habitación. Suficiente para dormir en Londres y hacer turismo.

Cons:

La moqueta... prefiero no hablar sobre ella.

2026-10-12 • via Nuitee
J
Juana • couple • es
8
2026-10-12 • via Nuitee
S
Serazin • solo_traveller • fr
8
2026-10-11 • via Nuitee
S
Sandra • solo_traveller • es
10
Perfecto para estar todo el día fuera y solo ir a ducharse y dormir.
Pros:

La ubicación es lo mejor, estaba cerquita de la estación de metro Victoria y la parada de autobús, había varios musicales y sitios para comer o comprar comida literalmente a la vuelta de la esquina o un pequeño paseo. El personal es amable, educado y encantador, sin duda de lo mejor que he visto.

Cons:

No incluye desayuno, pero tampoco es un gran inconveniente.

2026-10-11 • via Nuitee
Ángela María • solo_traveller • es
5
La habitación muy pequeña
Pros:

La ubicación cerca del metro Victoria

Cons:

La habitación muy pequeña, las camas super juntas, no había ni perchas ni estanterías, no limpiaron la habitación en los días que estuvimos allí. La habitación estaba en el sótano.

2026-10-11 • via Nuitee
K
Karitina • family_with_children • br
9
Bien ubicado , podría costar poco menos
Pros:

Grande, cerca de todo

Cons:

La limpieza y algunas cosas rotas

2026-10-10 • via Nuitee
T
Temitope • family_with_children • gb
8
Had a good night sleep with my family
Pros:

Space

Cons:

Non

2026-10-07 • via Nuitee
P
Paula • extended_group • gb
9
2026-09-19 • via Nuitee
S
Sharon • couple • gb
5
Double room with shower suitable for single really . A squash if 2 staying . En-suite very modern , clean but tiny
Pros:

Dated and small

Cons:

Dated in the communal areas

2026-09-19 • via Nuitee