Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
24-hour front desk
Heating
Family rooms
Luggage storage
Express check-in/check-out
Cycling
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Poor cleanliness
Small and dirty rooms
Unsafe fire alarm issues

Categories

Cleanliness
3.33
Reviews indicate poor cleanliness with dirty rooms and unpleasant odors.
Service
8.3
Staff were friendly and accommodating, with positive interactions noted.
Location
8.84
Great location near transport and cafes, appreciated by guests.
Room Quality
4.29
Rooms were reported as small, dirty, and poorly maintained.
Amenities
5.32
Basic amenities present, but significant issues reported with room facilities.
Value for Money
5.28
Guests felt the experience did not meet the standard expected for the price.
Food and Beverage
6.33
Limited feedback on food and beverage but no major complaints noted.
Overall Experience
6.3
Mixed feelings; location valued but significant issues overshadowed the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 10:21

Property Description

Central Location near Victoria Station
The Chester Hotel, a charming Georgian townhouse, is just a 3-minute walk from Victoria Station. Enjoy the convenience of being close to Buckingham Palace and excellent transport links.

Modern Amenities and Services
Relax in comfortable en-suite rooms equipped with free high-speed WiFi, digital TV, and tea/coffee facilities. Benefit from daily room service, 24-hour reception, and complimentary parking on weekends.

Explore the Surroundings
Discover the vibrant neighborhood with shops, pubs, and restaurants within walking distance. Visit nearby attractions like Victoria Palace Shopping Centre and Westminster Cathedral for a memorable stay.

Ready to experience the best of London? Book your stay at The Chester Hotel now!

Important information:

Guests wishing to check-in prior to 14:00 can use the luggage storage room at the hotel for free, or check in to the room for a GBP 5 per hour surcharge, subject to availability. Check in time for hotel rooms is from 14:00 and apartments from 16:00.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LHR

Location

Guest Reviews

6
Based on 2268 reviews
Cleanliness: 3.33
Service: 8.3
Location: 8.84
Room Quality: 4.29
Amenities: 5.32
Value for Money: 5.28
Food and Beverage: 6.33
Overall Experience: 6.3
S
Sharon • couple • gb
5
Double room with shower suitable for single really . A squash if 2 staying . En-suite very modern , clean but tiny
Pros:

Dated and small

Cons:

Dated in the communal areas

2026-09-19 • via Nuitee
P
Paula • extended_group • gb
9
2026-09-19 • via Nuitee
T
Twiza • extended_group • gb
5
Pros:

It was affordable and in the center of London. Near Victoria station. They kept our bags even after check out

Cons:

The smell. There was no fresh air in the room and it caused my allergies to act up. Was sneezing the whole time in the room

2026-09-18 • via Nuitee
H
Hatchett • couple • gb
10
2026-09-17 • via Nuitee
Y
Yraya Del Pino • family_with_children • es
8
2026-09-17 • via Nuitee
D
David • couple • gb
3
Perfect location but dirty, thread bare carpets and generally tired.
Pros:

Great location. 8 mins from the station.

Cons:

Run down and not very clean.

2026-09-17 • via Nuitee
Y
Yamila • couple • es
10
2026-09-15 • via Nuitee
N
nikola • solo_traveller • gb
8
2026-09-15 • via Nuitee
S
Steffanie • couple • ca
6
Pros:

Location

Cons:

Room cleanliness, room size, room was dark, hotel was not well taken care of in common areas.

2026-09-15 • via Nuitee
M
Marlo • extended_group • gb
10
2026-09-14 • via Nuitee
S
Samuel • extended_group • gb
8
2026-09-14 • via Nuitee
G
Guido • family_with_children • it
1
Si salva solo la posizione, per il resto tutto da dimenticare. Stanza assolutamente inadeguata e pic
Pros:

Posizione

Cons:

Stanza piccolissima per una famiglia di 4 persone.

2026-09-14 • via Nuitee
S
Santana Perdomo • solo_traveller • es
9
2026-09-12 • via Nuitee
S
Sergio • solo_traveller • es
7
2026-09-12 • via Nuitee
T
Tamara • couple • es
7
2026-09-11 • via Nuitee
J
José Vicente • extended_group • es
1
de juzgado de guardia
Pros:

ubicación

Cons:

deplorable, las habitaciones no corresponden a lo pactado

2026-09-11 • via Nuitee
N
Neethu • solo_traveller • gb
7
Pros:

The location

Cons:

No dust bin in the room

2026-09-11 • via Nuitee
H
Hernán • extended_group • cl
8
Estaba de acuerdo a lo expresado en la laguna
Pros:

Central

Cons:

Todo estaba de acuerdo a lo considerado, no tenía aire acondicionado

2026-09-09 • via Nuitee
C
Conor • solo_traveller • gb
1
Never got to stay in my room due to a fault on the door lock
Pros:

Never got to experience a thing

Cons:

The whole experience

2026-09-09 • via Nuitee
L
Lewis • solo_traveller • gb
3
Pros:

Location

Cons:

Room is tired and old and loud

2026-09-08 • via Nuitee