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Facilities
Property facilities
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WiFi available
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Free WiFi
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Non-smoking rooms
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Air conditioning
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24-hour front desk
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Room service
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Heating
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Family rooms
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Lift / Elevator
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Fax/photocopying
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Tour desk
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Soundproof rooms
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Non-smoking throughout
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Daily housekeeping
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Concierge service
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Key access
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CCTV outside property
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CCTV in common areas
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Process in place to check health of guests
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24-hour security
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Security alarm
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Key card access
Review Highlights
Categories
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Property Description
Convenient Location
St. Mark Hotel, just a 5-minute walk from Earl's Court Tube Station, offers easy access to the city's attractions.
Comfortable Accommodation
Each room at St. Mark Hotel is equipped with a microwave, fridge, en suite facilities, tea/coffee, and a TV for a cozy stay.
Great Amenities
Enjoy Wi-Fi throughout the building, a continental breakfast, a relaxing lounge, and a 24-hour front desk for your convenience.
Experience the best of Earl's Court with St. Mark Hotel's proximity to restaurants, shops, and the Olympia Exhibition Centre. Book your stay now for a memorable visit.
Please note that the card holder must be present upon check-in. If this is not possible, then third-party authorization form, scanned copy of the card and scanned copy of card holder's ID must be provided before arrival. Please contact the property directly for details.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.
Property Policies
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Internet
WiFi is available in all areas and is free of charge.
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Parking
No parking available.
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Children and extra bed policy
Children of any age are allowed.
You haven't added any cots.
You haven't added any extra beds. -
Pets
Pets are not allowed.
Location
Guest Reviews
Room was clean. AC was controled from the room, which is a nice feature especially during the summer months. Location was great. Next to High Street and Earls Court Tube Station.
I normally would not submit a second review, but I feel compelled to respond to the property's reply to my original feedback.
My reviews are always intended to be fair and constructive. As a hospitality professional with more than 30 years of experience, my goal is to provide helpful observations, not to criticize unfairly.
Overall, I enjoyed the property and its amenities. My only concern was the internet service, which was unreliable during my stay. Because I had lost my phone and could not use a mobile hotspot, I was forced to rely on local businesses to complete important online tasks.
When I reported the issue, I was told the problem was likely my computer. Since my computer worked properly everywhere else, I do not believe that was the cause.
I was disappointed by the defensive response at the front desk and by the unprofessional tone of the property's reply to my review. After reviewing the property's responses to other guests, it appears that reviews containing constructive feedback are often met with negative or dismissive replies. Constructive feedback is intended to help businesses improve, and responding defensively only reinforces the concerns being raised.
I wish the property continued success and thank them for their time.
Das Hotel war sehr sauber, man hatte alles, was man braucht und das Personal war freundlich. Das Hotel lag ruhig und trotzdem zentral, kurzer Fußweg zur Tube, sowie zu Restaurants und Lebensmittelgeschäften. Wir würden dieses Hotel auf jeden Fall nochmal buchen.
Well located and very clean, great facilities.
Well prepared and presented.
Excellent location. Spotlessly clean. Very quiet and very friendly staff.
A great location and cleanliness. Bed was comfy and we were happy with how we were able to store our bags and check in early
Nothing to report
Great location and excellent air conditioning on a very hot day!
Brilliant location, only a few minutes walk from Earls Court Underground station. The room was perfect too, air conditioned (needed during the heatwave) and modern
The reception area could do with a secure room to store guest baggage, instead of leaving in the main reception
Great modern & clean hotel
Nothing :)
Great quiet location
Fire alarm went off in the middle of the night, false alarm but certainly got us all out of bed
Comfy. Good size. Clean. Good staff.
Shower tray floods inton the bathroom so floor has excess water on it.
- Close to tube station
- Quiet and clean
- Nice room with a comfortable bed
- Can't think of a negative
Wonderful location, comfortable bed, quiet, all great facilities.
I booked the single room. It was too small
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