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Facilities
Property facilities
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WiFi available
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Free WiFi
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Parking
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Non-smoking rooms
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24-hour front desk
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Heating
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Family rooms
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Garden
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Lift / Elevator
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Fax/photocopying
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Facilities for disabled guests
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Games room
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Billiards
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Non-smoking throughout
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Private parking
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Designated smoking area
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Shared lounge/TV area
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Vending machine - drinks
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Vending machine - snacks
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Fruits
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Physical distancing in dining areas
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Key access
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Food delivered to guest room
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CCTV outside property
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CCTV in common areas
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Process in place to check health of guests
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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24-hour security
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Security alarm
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Key card access
Review Highlights
Categories
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Property Description
Luxurious Amenities
Experience comfort and entertainment with a plasma TV in each guest room, free tea/coffee, and elegant leather sofas in the large lounge area.
Convenient Location
Located just a mile from Newcastle’s vibrant centre, Grainger Hotel offers easy access to restaurants, bars, and theatres around St James’ Park.
Entertainment Options
Enjoy a relaxed lounge with Sky TV, a games room with billiards, and secure on-site parking. Book your stay now for a memorable experience at Grainger Hotel.
There is a GBP 10 deposit for each key card which is paid upon check in. The amount will be refunded when the card is returned at check out.
Please note that there is a strict nonsmoking policy in all rooms. The Grainger Hotel will add an additional cost if guests break the nonsmoking policy.
Please provide valid credit/debit card details to the hotel upon arrival.
Guests using satellite navigation systems are advised to input Dilston Road as their destination, once they arrive in Newcastle. The hotel is on the corner of Dilston Road.
A deposit may be required at the property.
Location
Guest Reviews
Clean bed and nice bedding. Also a nice manager. Car park on site at the back.
Tiny teeny room, not worth the price. No teaspoon supplied. Wi fi is in and out, up and down. One teeny weeny bottle of shampoo. No body wash, just a small soap. Can't get in the back door from car park with lots of luggage. Not a great area if a solo female. Looks very run down from outside
Staff were excellent and very helpful.
Windows didn’t shut properly but nonetheless not a massive issue.
The bed. It was comfy.
Holes at the bathroom, and shower wasn’t working.
Good value, easily accessible to town. Staff very helpful and good facilities overall.
Perhaps a little more external lighting when coming in.
Let me check in early so that I could make it to the football on time, very appreciative
Location 5/10 minute stroll to town centre
Really bad hotel bed broke lights flashing os window all night bad smell dubious clientelle
Friendly manager
You had to ask for the heating to be put on which took ages for the room to warm up and it was only the manager who could do it
Everything
Nothing
Location was a short walk into grainger area which suited our needs ..
Podejscie personelu (superanckie , bardzo pomocni , uczciwi ale przede wszystkim życzliwi ,duza buźka 😘)
Zastrzezen brak!!!! Zdecydowanie
I have stayed at this hotel before and was happy to return. The room was quiet, the bed was comfortable, and the room was nice and warm. The staff were very friendly and welcoming.
there is no bar inside the hotel. Should have one.
I had a nice stay at this hotel. The room was quiet, the bed was comfortable, and the room was warm and cosy. Although the night was very cold, the heating worked perfectly. The staff were very friendly and welcoming.
The only thing I didn’t like was that breakfast wasn’t included, which would have made the stay even better. Overall, it’s a good place for a short stay, and I would recommend it.
Nothing
The area is very sketchy, drug dealers around the hotel, the hotel is used as a halfway house for people who have just got out of prison (they live there) The room we were put in must of been the smallest they had.
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