Hôtel Des Arts

Hotels
8.4 (2108 reviews)
Rue J.- L. Pourtalès 3 , Neuchâtel , CH
+41 32 727 61 61

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Heating
Family rooms
Lift / Elevator
Luggage storage
Fax/photocopying
Meeting/banquet facilities
See all facilities

Review Highlights

Pros:
Clean and comfortable rooms
Friendly and helpful staff
Great location
Good value for money
Cons:
Noise from the bar
Limited breakfast options
Hard beds in some rooms

Categories

Cleanliness
8.5
Most reviews highlighted cleanliness, noting rooms were well-kept and spotless.
Service
8.66
Staff were described as friendly and accommodating, with positive interactions reported.
Location
8.81
The location received consistent praise for its proximity to attractions and amenities.
Room Quality
8.26
Rooms were comfortable with good quality beds, although some comments noted issues with sound and layout.
Amenities
7.99
Some amenities were highlighted positively, though there were notes on limitations regarding breakfast.
Value for Money
8.45
Generally perceived as good value for the services and quality provided.
Food and Beverage
8.19
Breakfast received mixed feedback, with some saying it was good, but others felt it was lacking.
Overall Experience
8.37
Overall positive experience with minor complaints noted, aligning well with the average rating.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 07:33

Property Description

Modern and Functional Rooms: Hôtel des Arts offers modern and tastefully decorated rooms with all the comforts for a pleasant stay.

Artistic Touch: Enjoy a unique experience surrounded by a selection of modern art prints throughout the hotel, adding a touch of color and modernity to your stay.

Convenient Location and Complimentary Services: Situated just 200 metres from the lake and close to the city center, guests also benefit from a buffet breakfast and a Transport Card for free public transport and museum access.

Book your stay at Hôtel des Arts for a memorable and convenient experience in Neuchâtel!

Important information:

We don't have a private parking but we will give you a badge to park in the blue zone or in the big parking at the end of our street (CHF 10.00 per stay).Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: GVA

Location

Guest Reviews

8.4
Based on 2108 reviews
Cleanliness: 8.5
Service: 8.66
Location: 8.81
Room Quality: 8.26
Amenities: 7.99
Value for Money: 8.45
Food and Beverage: 8.19
Overall Experience: 8.37
Y
Yuri • couple • ch
10
2026-10-30 • via Nuitee
T
Tim • solo_traveller • us
10
Pros:

Clean, very welcoming and helpful staff. Very good breakfast.
Excellent location, free parking with their pass.

2026-10-30 • via Nuitee
N
NATHALIE • extended_group • ch
9
2026-10-28 • via Nuitee
F
forestier • solo_traveller • ch
8
2026-10-28 • via Nuitee
A
Al said Al roufaye • solo_traveller • fr
10
2026-10-27 • via Nuitee
E
Evelyne • solo_traveller • ch
9
Séjour très agréable
Pros:

Chambre très confortable avec tout ce dont j'avais besoin pour mon séjour. Tout le personnel était très agréable de la réception à la chambre en passant par la partie déjeuner, et très souriant, poli. Franchement cela fait longtemps que je n'avais pas été aussi bien accueillie peu importe le service concerné, donc bravo et un grand merci à toute l'équipe

Cons:

ras

2026-10-26 • via Nuitee
C
charis • solo_traveller • cy
10
Great!
Pros:

Location is very good very close to transportation the university and the lake

Cons:

All was excellent. Very friendly staff also!

2026-10-25 • via Nuitee
N
NICOLAS • solo_traveller • ch
7
2026-10-24 • via Nuitee
L
Liliane • solo_traveller • ch
10
Doux, confortable, facile, une douce parenthèse
Pros:

La gentillesse et efficacité du personnel. La réception comme les agentes d’entretien sont incroyables! Le confort de la literie. L’emplacement proche du lac de l’unine, du funiculaire et du centre-ville. Le petit déjeuner, les chambres.

Cons:

Franchement rien

2026-10-24 • via Nuitee
L
Luis • solo_traveller • ch
10
2026-10-23 • via Nuitee
A
Abdurhman • solo_traveller • ch
9
2026-10-20 • via Nuitee
A
Abdurhman • solo_traveller • ch
9
2026-10-20 • via Nuitee
P
Pablo • couple • es
9
Una opción buena con excelencias inesperadas
Pros:

Camas
Desayuno EXCELENTE
atención
Honesto

2026-10-18 • via Nuitee
L
Laëtitia • family_with_children • ch
7
2026-10-18 • via Nuitee
S
Samuel • couple • ch
7
Pros:

L'emplacement

Cons:

Le petit déjeuner n'était pas assez réapprovisionné

2026-10-17 • via Nuitee
M
Michael • family_with_children • ch
7
2026-10-17 • via Nuitee
L
Liliane • solo_traveller • ch
9
Top! Un sans faute!
Pros:

La proximité Unine, le silence la nuit, l’extrême propreté, la literie confortable, l’amabilité du personnel, la qualité du petit déjeuner, la proximité du lac.

Cons:

Rien si ce n’est qu’il n’a pas la vue sur le lac

2026-10-16 • via Nuitee
A
Anja • family_with_children • ch
8
2026-10-16 • via Nuitee
R
Rafica • couple • ch
10
Top 👌🏽
Pros:

L’accueil était super chaleureux

Cons:

RAS

2026-10-16 • via Nuitee
A
ANDREAS • couple • de
9
Pros:

Pozitia locației și amabilitatea personalului

Cons:

Șantierul direct in fața intrării si sistemul invechit de acces.

2026-10-16 • via Nuitee