Hôtel Des Arts

Hotels
8.4 (1942 reviews)
Rue J.- L. Pourtalès 3 , Neuchâtel , ch

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Children allowed

Facilities

Parking
Non-smoking rooms
Family rooms
Lift / Elevator
Luggage storage
Fax/photocopying
Non-smoking throughout
Public transport tickets
Staff adhere to local safety protocols
Guest rooms disinfected between stays
See all facilities

Review Highlights

Pros:
Clean and comfortable rooms
Friendly and helpful staff
Great location
Good value for money
Cons:
Noise from the bar
Limited breakfast options
Hard beds in some rooms

Categories

Cleanliness
8.5
Most reviews highlighted cleanliness, noting rooms were well-kept and spotless.
Service
8.66
Staff were described as friendly and accommodating, with positive interactions reported.
Location
8.81
The location received consistent praise for its proximity to attractions and amenities.
Room Quality
8.26
Rooms were comfortable with good quality beds, although some comments noted issues with sound and layout.
Amenities
7.99
Some amenities were highlighted positively, though there were notes on limitations regarding breakfast.
Value for Money
8.45
Generally perceived as good value for the services and quality provided.
Food and Beverage
8.19
Breakfast received mixed feedback, with some saying it was good, but others felt it was lacking.
Overall Experience
8.37
Overall positive experience with minor complaints noted, aligning well with the average rating.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 07:33

Property Description

Modern and Functional Rooms: Hôtel des Arts offers modern and tastefully decorated rooms with all the comforts for a pleasant stay.

Artistic Touch: Enjoy a unique experience surrounded by a selection of modern art prints throughout the hotel, adding a touch of color and modernity to your stay.

Convenient Location and Complimentary Services: Situated just 200 metres from the lake and close to the city center, guests also benefit from a buffet breakfast and a Transport Card for free public transport and museum access.

Book your stay at Hôtel des Arts for a memorable and convenient experience in Neuchâtel!

Important information:

We don't have a private parking but we will give you a badge to park in the blue zone or in the big parking at the end of our street (CHF 10.00 per stay).Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: GVA

Property Policies

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs CHF 10 per stay.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for CHF 10 per person per stay when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    Children from 4 years old to 16 years old stay for CHF 9 per person per night when using an existing bed.
    Children up to and including 17 years old stay for CHF 9 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.4
Based on 1942 reviews
Cleanliness: 8.5
Service: 8.66
Location: 8.81
Room Quality: 8.26
Amenities: 7.99
Value for Money: 8.45
Food and Beverage: 8.19
Overall Experience: 8.37
C
CORINNE • solo_traveller • ch
6
Pros:

La pulizia, la posizione e la cordialità del personale.

Cons:

Il wc era così vicino al muro che dovevo sedermi di lato. La struttura non è isolata, si sente ogni rumore dalle camere a fianco, mi sembrava di avere la te accesa in camera mia invece era quella del vicino.

2026-06-13 • via Nuitee
P
Passy • solo_traveller • fr
10
Pros:

Emplacements équipement

Cons:

Rien

2026-06-12 • via Nuitee
P
Plaas • couple • ch
9
Super!
Pros:

Die Lage, die Tourist-Card

2026-06-12 • via Nuitee
M
Marianne • extended_group • ch
7
Pros:

Das Zimmer ist zentral gelegen

Cons:

Abends viel Lärm des Restaurants im selben Gebäude

2026-06-12 • via Nuitee
W
William • solo_traveller • de
8
Pros:

Nice staff, good breakfast.

2026-06-12 • via Nuitee
L
Laure • family_with_children • fr
7
2026-06-11 • via Nuitee
J
Jordan • solo_traveller • si
7
2026-06-10 • via Nuitee
M
Martin • extended_group • ch
8
2026-06-10 • via Nuitee
L
Ludovic • couple • ch
9
Très bien
Pros:

Rapport qualité prix très bien pour la Suisse. Personnel accueillant.
Emplacement à deux pas du lac

2026-06-10 • via Nuitee
M
Manish • solo_traveller • fr
10
Good value for money. Location is nice.
Pros:

Simple and nice. Staff was super good

2026-06-10 • via Nuitee
M
Mohamed • solo_traveller • it
10
2026-06-10 • via Nuitee
A
Andrea • solo_traveller • it
6
Pros:

Location.
Breakfast

Cons:

Room dimension (shower close to the bed)

2026-06-09 • via Nuitee
C
Christine • solo_traveller • fr
10
Tres bien
Pros:

Propre, confortable, tout proche du lac, le funiculaire à côté pour remonter à la gare

2026-06-09 • via Nuitee
U
Ursula • extended_group • ch
6
Cons:

Nachts ziemlich laut

2026-06-09 • via Nuitee
S
Stephan • family_with_children • ch
8
2026-06-08 • via Nuitee
C
Cecilia • extended_group • ch
8
2026-06-08 • via Nuitee
J
José • solo_traveller • ch
8
2026-06-08 • via Nuitee
N
Nikki • couple • us
9
Extremely clean and spacious room
Pros:

The room was spacious, very clean, and well appointed.

Cons:

The room was very warm, which made it a bit uncomfortable for sleeping.

2026-06-07 • via Nuitee
R
Rita • solo_traveller • fr
7
2026-06-07 • via Nuitee
P
Parmis • solo_traveller • ch
10
Pros:

L'emplacement, l'accueil et le petit déjeuner

Cons:

Dans l'idéal, il faudrait changer les fenêtres mais ça nous a pas dérangé.

2026-06-07 • via Nuitee