Hôtel Des Arts

Hotels
8.4 (1909 reviews)
Rue J.- L. Pourtalès 3 , Neuchâtel , ch

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Children allowed

Facilities

Parking
Non-smoking rooms
Family rooms
Lift / Elevator
Luggage storage
Fax/photocopying
Non-smoking throughout
Public transport tickets
Staff adhere to local safety protocols
Guest rooms disinfected between stays
See all facilities

Review Highlights

Pros:
Clean and comfortable rooms
Friendly and helpful staff
Great location
Good value for money
Cons:
Noise from the bar
Limited breakfast options
Hard beds in some rooms

Categories

Cleanliness
8.5
Most reviews highlighted cleanliness, noting rooms were well-kept and spotless.
Service
8.66
Staff were described as friendly and accommodating, with positive interactions reported.
Location
8.81
The location received consistent praise for its proximity to attractions and amenities.
Room Quality
8.26
Rooms were comfortable with good quality beds, although some comments noted issues with sound and layout.
Amenities
7.99
Some amenities were highlighted positively, though there were notes on limitations regarding breakfast.
Value for Money
8.45
Generally perceived as good value for the services and quality provided.
Food and Beverage
8.19
Breakfast received mixed feedback, with some saying it was good, but others felt it was lacking.
Overall Experience
8.37
Overall positive experience with minor complaints noted, aligning well with the average rating.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 07:33

Property Description

Modern and Functional Rooms: Hôtel des Arts offers modern and tastefully decorated rooms with all the comforts for a pleasant stay.

Artistic Touch: Enjoy a unique experience surrounded by a selection of modern art prints throughout the hotel, adding a touch of color and modernity to your stay.

Convenient Location and Complimentary Services: Situated just 200 metres from the lake and close to the city center, guests also benefit from a buffet breakfast and a Transport Card for free public transport and museum access.

Book your stay at Hôtel des Arts for a memorable and convenient experience in Neuchâtel!

Important information:

We don't have a private parking but we will give you a badge to park in the blue zone or in the big parking at the end of our street (CHF 10.00 per stay).Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: GVA

Property Policies

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs CHF 10 per stay.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for CHF 10 per person per stay when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    Children from 4 years old to 16 years old stay for CHF 9 per person per night when using an existing bed.
    Children up to and including 17 years old stay for CHF 9 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.4
Based on 1909 reviews
Cleanliness: 8.5
Service: 8.66
Location: 8.81
Room Quality: 8.26
Amenities: 7.99
Value for Money: 8.45
Food and Beverage: 8.19
Overall Experience: 8.37
A
Andreas • solo_traveller • ch
8
Angenehmer Aufenthalt
Pros:

Gute Lage, guter Bike Keller, freundliches Personal

Cons:

Nichts

2026-05-30 • via Nuitee
C
Christophe • solo_traveller • ch
7
Pros:

Jolie chambre très propre et bien équipéee.

Cons:

Situation assez centrée mais passablement bruyante.

2026-05-30 • via Nuitee
S
Stephan • solo_traveller • ch
8
Dieses Zimmer kann ich für einen kürzeren Aufenthalt empfehlen.
Pros:

So ziemich alles...
Frühstück sehr gut
Bett bequem (wenn auch klein)

Cons:

Vielleicht das Teilen eines kleinen Balkons mit einem anderen Zimmer (trotz Trenn wand Sicht frei in anderes Zimmer), obwohl ich nicht auf den Balkon konnte von meinem Zimmet aus (nur Fenster)..

2026-05-30 • via Nuitee
M
María del Mar • extended_group • es
10
Muy recomendable
Pros:

El personal súper atento , la ubicación excelente y la relación calidad precio inmejorable.

2026-05-30 • via Nuitee
D
Denise • couple • ch
8
Pros:

Liegt perfekt an der Velo-Route

2026-05-28 • via Nuitee
S
Sonja • solo_traveller • de
7
2026-05-28 • via Nuitee
M
monika • solo_traveller • ch
7
Funktional, gut gelegen, harte Betten
2026-05-28 • via Nuitee
P
Patrick • solo_traveller • ch
8
Impeccable comme d’habitude !
2026-05-27 • via Nuitee
S
Stefan • solo_traveller • ch
8
Pros:

Gute Lage, wenige Meter vom See und der Altstadt / Stadtzentrum.
Sehr gutes Frühstück.
Freundliches Personal.

2026-05-27 • via Nuitee
A
Ana • solo_traveller • pt
10
Pros:

Very good breakfast, balcony with a view, attentive staff, and umbrellas on request.

2026-05-26 • via Nuitee
M
Morgane • solo_traveller • ch
5
Pros:

Personnel agréable et bon emplacement

Cons:

Odeur d'égout dans tout l'hôtel. Douche à côté du lit, séparée des toilettes et en face de la fenêtre... je n'ai pas compris.

2026-05-26 • via Nuitee
P
Padi • solo_traveller • ch
10
Pros:

Parkplatz kostet nur 10.-

2026-05-25 • via Nuitee
E
Emma Timmermanns • solo_traveller • ch
7
Pros:

Lage

Cons:

Hitze, Lautstärke

2026-05-25 • via Nuitee
D
Daniela • couple • ch
8
Gut.
Pros:

Lage, Kaffeemaschine im Zimmer, Frühstück

Cons:

Es war laut nachts und heiss im Zimmer. Air condition war ein kleines „mobiles Gerät“. Nicht so effektiv.

2026-05-25 • via Nuitee
T
Thierry • family_with_children • ch
8
Très agréable séjour.
Pros:

Tout s'est parfaitement déroulé.
Le petit déjeuner était très bon avec des produits artisanaux de qualité.
Le personnel très sympathique et serviable.
Je recommande cet établissement.

2026-05-25 • via Nuitee
A
Apow • solo_traveller • fr
9
Super chouette
Pros:

Super accueil, on a adoré !

Cons:

Petit déjeuner salé bof mais le reste ça allait

2026-05-25 • via Nuitee
D
David • solo_traveller • ch
8
Pros:

La disponibilité et l'amabilité du personnel.
Mention spéciale pour le petit-déjeuner : il est riche et varié, avec du vrai bon café.

2026-05-25 • via Nuitee
W
Winnie 67 • solo_traveller • it
6
Pros:

Große Räumlichkeiten

Cons:

Wenig Auswahl am Frühstück

2026-05-24 • via Nuitee
S
Séverine • solo_traveller • fr
10
2026-05-23 • via Nuitee
Z
Zwicky • solo_traveller • ch
9
Gut
2026-05-23 • via Nuitee