Hôtel Des Arts

Hotels
8.4 (1999 reviews)
Rue J.- L. Pourtalès 3 , Neuchâtel , ch
+41 32 727 61 61

listing image 1
Show all photos
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Heating
Family rooms
Lift / Elevator
Luggage storage
Fax/photocopying
Meeting/banquet facilities
See all facilities

Review Highlights

Pros:
Clean and comfortable rooms
Friendly and helpful staff
Great location
Good value for money
Cons:
Noise from the bar
Limited breakfast options
Hard beds in some rooms

Categories

Cleanliness
8.5
Most reviews highlighted cleanliness, noting rooms were well-kept and spotless.
Service
8.66
Staff were described as friendly and accommodating, with positive interactions reported.
Location
8.81
The location received consistent praise for its proximity to attractions and amenities.
Room Quality
8.26
Rooms were comfortable with good quality beds, although some comments noted issues with sound and layout.
Amenities
7.99
Some amenities were highlighted positively, though there were notes on limitations regarding breakfast.
Value for Money
8.45
Generally perceived as good value for the services and quality provided.
Food and Beverage
8.19
Breakfast received mixed feedback, with some saying it was good, but others felt it was lacking.
Overall Experience
8.37
Overall positive experience with minor complaints noted, aligning well with the average rating.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 07:33

Property Description

Modern and Functional Rooms: Hôtel des Arts offers modern and tastefully decorated rooms with all the comforts for a pleasant stay.

Artistic Touch: Enjoy a unique experience surrounded by a selection of modern art prints throughout the hotel, adding a touch of color and modernity to your stay.

Convenient Location and Complimentary Services: Situated just 200 metres from the lake and close to the city center, guests also benefit from a buffet breakfast and a Transport Card for free public transport and museum access.

Book your stay at Hôtel des Arts for a memorable and convenient experience in Neuchâtel!

Important information:

We don't have a private parking but we will give you a badge to park in the blue zone or in the big parking at the end of our street (CHF 10.00 per stay).Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: GVA

Property Policies

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs CHF 10 per stay.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for CHF 10 per person per stay when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    Children from 4 years old to 16 years old stay for CHF 9 per person per night when using an existing bed.
    Children up to and including 17 years old stay for CHF 9 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.4
Based on 1999 reviews
Cleanliness: 8.5
Service: 8.66
Location: 8.81
Room Quality: 8.26
Amenities: 7.99
Value for Money: 8.45
Food and Beverage: 8.19
Overall Experience: 8.37
M
Monica • family_with_children • ch
7
Functional and comfortable
Pros:

Functional and comfortable, well placed, good beds, the staff wasvery helpful with parking

Cons:

Some facilities are a little bit old, like the bathroom and elevator

2026-07-25 • via Nuitee
I
Iván Zsolt • solo_traveller • hu
10
2026-07-24 • via Nuitee
R
Roberto • couple • it
10
2026-07-24 • via Nuitee
C
Courpalay • family_with_children • ch
9
Situation parfaite au bord du lac, chambre spacieuse, mais un peu bruyante (bruits de circulation)
Pros:

Situation parfaite au bord du lac, près du funiculaire menant à la gare et du parc des Jeunes Rives
Chambre spacieuse et propre
Personnel très sympathique
Idéal pour passer un week-end à Neuch'

Cons:

L'isolation des fenêtres devrait être revue (bruits de circulation de l'av. du Premier-Mars même fenêtres fermées)
Manque une climatisation, surtout avec une chambre exposée sud-ouest l'été

2026-07-23 • via Nuitee
K
Katrin • couple • de
9
2026-07-23 • via Nuitee
T
Thierry • solo_traveller • ch
7
Sehr schön. Komme wieder😀
Pros:

Die Lage und die grösse des Zimmers waren sensationell.

Cons:

Das Klimagerät wurde über das Dachfenster entlüftet....

2026-07-23 • via Nuitee
M
Mélanie • solo_traveller • fr
7
Pros:

Bon emplacement, bel espace dans la suite, grande salle de bain. Personnel sympathique, on nous a même prêté la carte pour le parking.

Cons:

Chambre mal insonorisée et beaucoup trop chaude. Malgré la climatisation amovible impossible de dormir avec à cause du bruit.
Lit d'appoint extrêmement dur semblable à une planche de bois.

2026-07-23 • via Nuitee
M
Marina • family_with_children • ch
7
2026-07-22 • via Nuitee
M
Marco • solo_traveller • ch
7
2026-07-21 • via Nuitee
E
Eva • solo_traveller • ch
9
Pros:

Helle Zimmer. Sehr preiswert. Sogar mit Venti. Aber den brauchts auch, war mega heiss.

2026-07-20 • via Nuitee
D
Dominique • solo_traveller • ch
8
Pros:

Personnel très aimable et propre

2026-07-20 • via Nuitee
C
Cristiana • solo_traveller • pt
9
2026-07-19 • via Nuitee
S
Sima • extended_group • ch
7
Ein richtiges Schnäppchen, sehr sauber und zentral gelegen
Pros:

Sauberkeit, Möglichkeit auf früherem Check In ohne Gebühr

Cons:

Zimmer und Bettwäsche war viel zu heiss in der Nacht, konnte leider nicht schlafen

2026-07-19 • via Nuitee
R
Rasino • solo_traveller • fr
9
J’ai sincèrement adorée!
Pros:

La propreté, chambre très grand et lit très confortable, près du centre ville, quartier magnifique,

Cons:

Les oreillers et trop de bruits des claquement de porte à des horaire où on se repose (8h et même à 22h)

2026-07-19 • via Nuitee
S
Stefan • family_with_children • ch
4
Lage und Frühstück Top, Zimmer viel zu warm.
Pros:

Lage und Frühstück sind hervorragend

Cons:

Das Zimmer war extrem warm. Eine Klimaanlage war nicht vorrhanden. Bei offenem Fenster konnte aufgrund des Strassenlärms nur schlecht geschlafen werden.

2026-07-19 • via Nuitee
S
Stéphane • solo_traveller • fr
7
2026-07-19 • via Nuitee
N
Nietlispach • family_with_children • ch
7
Pros:

Gute Lage, nettes Personal

Cons:

Keine Klimaanlage

2026-07-19 • via Nuitee
F
Fabian • family_with_children • ch
9
Wir können es empfehlen. Sympathisches, schön renoviertes Hotel.
Pros:

Tolle Lage. Freundliches Personal. Sehr gutes Frühstück.

Cons:

Zimmer zur Straße ist laut, vor allem wenn man das Zimmer geöffnet hat aufgrund der Hitze.

2026-07-19 • via Nuitee
M
Mathias • couple • ch
7
2026-07-17 • via Nuitee
F
Fabien • family_with_children • fr
8
Pros:

Personnel très serviable et arrangeant
La chambre toujours très propre
Et l’emplacement très bien

Cons:

Le petit déjeuner continental est bien mais assez simple, et pourrais proposer un peu plus de choix

2026-07-16 • via Nuitee