Hôtel des Alpes

Hotels
9 (3129 reviews)
12 Rue De La Poste , Annecy , fr

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Children allowed

Facilities

Electric bicycle charging station
Parking
Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Luggage storage
Soundproof rooms
Non-smoking throughout
Board games/puzzles
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Varied breakfast options
Cons:
Cleanliness issues
Room size
High pricing for value

Categories

Cleanliness
8.39
General sentiment noted some cleanliness issues and maintenance concerns in bathrooms.
Service
9.36
Many reviews praised the friendliness and professionalism of the staff.
Location
9.9
Multiple mentions of a great location close to town and transportation.
Room Quality
8.35
Some reviews indicated that rooms may be small or have comfort issues.
Amenities
8.38
Some missing amenities like an electric kettle noted but generally acceptable for a 2-star.
Value for Money
8.84
Some comments suggested that prices are somewhat high for the 2-star category.
Food and Beverage
9.39
The breakfast received positive feedback for variety and quality.
Overall Experience
9.36
General sentiment indicates a satisfying experience despite some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 01:09

Property Description

Charming 2-Star Stay Near Lake Annecy

Convenient Location: Situated just a 10-minute stroll from the picturesque Lake Annecy and a stone's throw away from the train station, Hôtel des Alpes offers a prime location for your stay. Explore the old city, shops, and restaurants all within walking distance.

Cozy Accommodations: Each room is furnished with modern amenities including a flat-screen TV, desk, and a private bathroom with complimentary toiletries. While the hotel doesn't have a lift, our attentive staff is always ready to assist with your luggage.

Delightful Dining Options: Start your day with a delicious continental breakfast served every morning. Unwind in the evening at the onsite bar, the perfect spot to relax after a day of exploring.

Ready to experience the charm of Hôtel des Alpes? Book your stay now and create unforgettable memories.

Important information:

Please note that different prepayment and cancelation policies apply for bookings of 5 rooms and morePlease inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: NCY

Property Policies

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs EUR 11 per day.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

9
Based on 3129 reviews
Cleanliness: 8.39
Service: 9.36
Location: 9.9
Room Quality: 8.35
Amenities: 8.38
Value for Money: 8.84
Food and Beverage: 9.39
Overall Experience: 9.36
C
Carola • solo_traveller • ch
8
2026-06-12 • via Nuitee
D
Dharmesh • couple • gb
7
Nice place and location, improved decor and carpets is a must
Pros:

Staff were amazing, location was good. Decor needs a massive update

Cons:

Very old carpets, small rooms

2026-06-12 • via Nuitee
R
Rainer • solo_traveller • de
8
2026-06-12 • via Nuitee
O
Omar • couple • sa
7
2026-06-11 • via Nuitee
B
Benbahloul • solo_traveller • fr
7
2026-06-10 • via Nuitee
H
Haralabos • couple • ca
9
Nice stay. Good value
Pros:

Location, clean, breakfast

Cons:

No elevator to reach the reception

2026-06-09 • via Nuitee
H
Himmel • solo_traveller • de
9
2026-06-08 • via Nuitee
M
Marine • couple • fr
8
2026-06-07 • via Nuitee
M
Michelle • extended_group • fr
9
Au top
Pros:

Super chambre.
Bon emplacement

Cons:

RAS

2026-06-05 • via Nuitee
R
Raphael • solo_traveller • fr
10
Pros:

Accueil simplicité. Hotel super pratique!!!!

Cons:

RAS

2026-06-05 • via Nuitee
A
Angélique • solo_traveller • fr
9
Pros:

Très bon accueil et petit déjeuner très sympa! L’emplacement est parfait

2026-06-04 • via Nuitee
N
Nadine • solo_traveller • de
7
Pros:

Sehr nettes Personal, tolle Lage

Cons:

Keine Handtücher

2026-06-04 • via Nuitee
N
nolive983534 • NONE • Sydney, New South Wales
8
Clean and basic.
Pros:

Perfect for our needs. Staff were friendly. Basic accommodation. Bathroom was newly renovated. Aircon worked well.

2026-06-03 • via Tripadvisor
E
Eva • solo_traveller • it
5
Non benissimo.
Pros:

Letto comodo.
Impianto di condizionamento ben funzionante.
Doccia grande e funzionale.

Cons:

Albergo situato dal primo piano in su, di un edificio molto vicino alla stazione. Non c'è un ascensore, ma sono un piccolissimo e rumorosissimo montacarichi. Non ci si sta in 2 con le valigie.
Stanza piccolissima, a mala pena ci si riesce a stare in 2 con le valigie. Moquette datata sul pavimento.
Sulle lenzuola abbiamo trovato diversi peli, ce le siamo fatte cambiare.
Sono presenti solo 2 asciugamani grandi, quelle da viso le devi richiedere. Anche su quelle erano presenti dei peli.
Il bagno è cieco, SENZA valvola di areazione.

2026-06-02 • via Nuitee
N
Narelle • solo_traveller • au
8
Friendly staff. Good location. Clean with no just a bed an bathroom.
Pros:

Clean & comfortable. Basic but perfectly acceptable.

Cons:

Steep stairs to 1st floor

2026-06-01 • via Nuitee
M
milutindz • Family
10
Great Hotel
Pros:

The hotel is located in the center of the town, rooms are cleaned daily and the staff is great.
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2026-05-31 • via Tripadvisor
E
Elisabet • solo_traveller • es
8
Pros:

La ubicación genial, el personal.

Cons:

Encontré a faltar el ascensor.

2026-05-31 • via Nuitee
G
Gerhard • extended_group • de
7
Nice stay in Annecy
Pros:

Gute Lage, nettes Personal.

Cons:

In die Jahre gekommen...

2026-05-30 • via Nuitee
T
TATSUYA • solo_traveller • fr
8
2026-05-29 • via Nuitee
P
Peter • couple • ch
9
Was practical
Pros:

Room was small but very clean. Buffet Breakfast offered a variety of good food. Location to city center/old town in 10 minutes. Overall staff at different levels were very friendly and helpful.

2026-05-29 • via Nuitee