Hotel Rainha D. Amélia, Arts & Leisure

Hotels
8.2 (2092 reviews)
Rua Santiago, Nº 15 , Castelo Branco , pt

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Comfortable rooms
Cons:
Cleaning issues
Noise from outside and other rooms
Limited breakfast variety

Categories

Cleanliness
7.53
Some concerns about cleanliness with issues noted such as ants in the room.
Service
8.5
Many reviews praised the friendliness and helpfulness of the staff.
Location
9.04
Consistently noted as convenient and very good in multiple reviews.
Room Quality
7.49
Comfortable and clean rooms, but some mentioned issues with noise and temperature.
Amenities
8.52
Standard quality for this hotel tier, with some noted amenities like free parking.
Value for Money
7.98
Generally considered good value, though some comments indicated deficiencies.
Food and Beverage
8.03
Food quality was praised but some reviews indicated the breakfast could be improved.
Overall Experience
8.5
Most reviews convey a satisfied experience overall with some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 09:14

Property Description

Luxurious Accommodation
Hotel Rainha D. Amélia, Arts & Leisure offers spacious soundproofed rooms with modern amenities, ensuring a comfortable stay in the heart of Castelo Branco.

Delicious Dining Options
Indulge in a culinary journey at the on-site restaurant, serving a delightful mix of local delicacies and international cuisine, catering to all taste buds.

Relaxing Amenities
Unwind at the terrace lounge with panoramic city views, while children have a blast at the playground. Enjoy a selection of local wines and spirits at the cosy bar, adding a touch of relaxation to your stay.

Experience the perfect blend of comfort and convenience at Hotel Rainha D. Amélia, Arts & Leisure. Book now for an unforgettable stay!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LIS

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 11 years old stay for € 10 per person per night when using an existing bed.
    Children from 3 years old to 11 years old stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.2
Based on 2092 reviews
Cleanliness: 7.53
Service: 8.5
Location: 9.04
Room Quality: 7.49
Amenities: 8.52
Value for Money: 7.98
Food and Beverage: 8.03
Overall Experience: 8.5
F
Fernando • family_with_children • pt
6
Razoável
Pros:

O pequeno almoço foi o ponto mais forte

Cons:

As instalações são antigas

2026-06-27 • via Nuitee
H
Helena • solo_traveller • pt
9
2026-06-24 • via Nuitee
K
Kenneth • solo_traveller • gb
9
Friendly hotel a short walk from the town centre.
Pros:

Very friendly staff, good breakfast, comfortable room.

Cons:

Bar was a bit random in its function..Would have expected it to be open for guests most of the afternoon.

2026-06-23 • via Nuitee
S
SAN PANCRACIO • solo_traveller • es
8
Pros:

Buena atención y céntrico.

Cons:

Esta en remuneración.

2026-06-23 • via Nuitee
C
Carolina • couple • pt
9
2026-06-21 • via Nuitee
S
Sérgio • extended_group • pt
10
2026-06-18 • via Nuitee
C
Colin • solo_traveller • gb
8
Good hotel just don't eat there
Pros:

Value for money and good to garage my trike

Cons:

The restaurant wad very poor for a 4☆ only 1 young man serving and getting a drink took about 15 minutes. The food was taking g so long that some customers left

2026-06-18 • via Nuitee
J
John • extended_group • gb
9
In summary, a most enjoyable stay.
Pros:

Excellent undercover parking facilities

Cons:

Very inexperienced dining room staff. - Further training required.

2026-06-18 • via Nuitee
J
John McDowall • solo_traveller • gb
8
Pros:

Reception staff were excellent and multilingual.

Cons:

Waiting staff seemed new and lacked training, overattentive to the point of making the meal uncomfortable.

2026-06-18 • via Nuitee
C
Cátia • solo_traveller • pt
10
2026-06-16 • via Nuitee
P
Pascal • solo_traveller • fr
7
Pros:

L'emplacement

Cons:

Personnel très froid.

2026-06-16 • via Nuitee
M
Maria João • family_with_children • pt
6
Cons:

OS FUNCIONÁRIOS ERAM CLARAMENTE ESTAGIÁRIOS QUE NEM SABIAM ONDE ERAM OS WCS.
POUCA RELAÇÃO COM O CLIEBE

2026-06-15 • via Nuitee
N
Nelson • solo_traveller • fr
1
2026-06-14 • via Nuitee
G
Gordon • extended_group • gb
10
Pros:

Location

Cons:

Nothing

2026-06-13 • via Nuitee
M
Morais veiga • solo_traveller • fr
10
Pros:

Estavamos em viagem a 24h pedimos o favor de entrar mos um pouco mais cedo .
Gentilmente logo que foi possivel o quarto ficou disponivel.
Os nossos agradecimentos a menina da recepção .

2026-06-12 • via Nuitee
E
Emanuel • solo_traveller • pt
7
2026-06-11 • via Nuitee
A
ALFONSO • solo_traveller • es
7
Pros:

El desayuno, la limpieza y la atención del personal

Cons:

Necesidad de actualización, baños, moqueta.

2026-06-10 • via Nuitee
P
Paul carter • extended_group • gb
6
.
Pros:

Heard dogs barking during the night.

Cons:

Being modernised. It was 40 yrs ago.

2026-06-08 • via Nuitee
L
Liam • extended_group • ie
8
Good location in the town and quiet at night
Pros:

Good location for exploring the town

Cons:

Lack of bar facilities

2026-06-08 • via Nuitee
A
Adriano Cavaco • solo_traveller • pt
3
Um hotel desleixado
Pros:

O facto de estar dentro da cidade, ajuda para que se possa passear a pé ou procurar restaurantes para as refeições, com algumas escolhas muito próximas.

Cons:

Bom este é daqueles hotéis onde só se vai uma vez, porque a desilusão é enorme, no momento da busca de hotel em Castelo Branco como vinha de passagem não tive muita escolha, optei por este porque ficava no meio da cidade e assim poderia me deslocar a pé, e por ter garagem para a mota. A minha chegada apercebi-me logo que as fotos do Booking deveriam ser quando o Hotel era novo, porque no momento de novo só eu que tinha acabado de chegar. Pontaria fiquei num quarto junto aos elevadores, espetáculo pensei eu. Não me lembrei foi logo que quando fosse dormir aquilo fazia um barulho que não se aguentava, enfim era só uma noite e às 11 e tal da noite não ia reclamar para me trocarem o quarto. No quarto logo quando chegamos que riano era tomar banho mudar de roupa e ir jantar porque se fazia tarde, mas quando voltamos para o quarto é que tomamos mais atenção ao dito cujo, um vergonha autêntica, a carpete do chão, suja com mancha e nódoas já antigas, mobiliário degradado, interruptores da luz que não funcionam, janelas da rua que quase se desmontam ao abrir, cortinados com manchas de sangue, colchas das camas que se calhar ainda são as mesmas desde que abriu e se calhar nunca foram lavadas digo eu. Pensamos vamos mas é dormir que de manhã vamos logo embora, nós não samos de fazer escândalos ou reclamar mas mereciam. O pequeno almoço muito fraquinho. Um hotel para esquecer, caro e não vale nada mesmo, uma grande desilusão

2026-06-08 • via Nuitee