Amsterdam Downtown Hotel

Hotels
7.3 (2672 reviews)
Kerkstraat 25 , Amsterdam , NL

listing image 1
Show all photos
Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
24-hour front desk
Heating
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Prime central location / easy walking access
Friendly and helpful staff (several mentions)
Some guests found rooms clean and felt safe
Good for short stays near city centre and museums
Cons:
Rooms very small/cramped for number of guests
Cleanliness problems reported (mould smell, dirty pillows, humidity)
Parking expensive or poorly managed; forced deposit reported
Limited climate control (no AC, small fans) and thin mattresses
Poor soundproofing / noise from adjacent rooms

Categories

Cleanliness
5.5
Multiple reviews mention lack of cleanliness (dirty pillows, mouldy smell, humidity) though some guests reported rooms as clean; overall mixed-to-below-average cleanliness.
Service
8.4
Staff frequently described as friendly and helpful in several reviews, but a number of guests reported poor check-in management, forced deposit and inconsistent reception behaviour — overall service leans positive with some notable issues.
Location
9.4
Consistently praised across reviews: very central, excellent emplacement and easy walking access to sights; location is a clear strong point.
Room Quality
5.8
Many comments about very small or cramped rooms (including tiny attic/kitchen spaces, basement rooms without windows, cramped setups for 4–5 people), thin mattresses and limited comfort — room quality is below average.
Amenities
7.8
Amenities are mixed: parking is available but expensive/poorly managed, limited climate control (small fans rather than AC), stairs and accessibility issues noted; amenities exist but with practical shortcomings.
Value for Money
6.2
Several guests felt the price did not match what was offered (extra deposits, high parking fees, small rooms and comfort issues), though some found the pricing adequate given location — overall slightly below average value.
Food and Beverage
7.3
Not mentioned in the reviews; assigned the target overall rating.
Overall Experience
8
Mixed experiences: excellent central location and generally friendly staff improve stays, but cleanliness, cramped rooms and parking/deposit issues temper impressions; overall a decent stay mainly driven by location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-13 00:09

Property Description

Central Location in Amsterdam
This non-smoking hotel is situated in the heart of Amsterdam, just a short stroll from Leidse Square and the iconic Flower Market. Perfect for exploring the city's vibrant culture and attractions.

Comfortable Accommodation Options
Guests can enjoy cozy rooms equipped with cable TV, ideal for relaxation after a day of sightseeing. For larger groups, dormitories are also available, catering to various accommodation needs.

Convenient Access to Attractions
With the Rijksmuseum and Van Gogh Museum within walking distance, guests can easily immerse themselves in art and history. Additionally, the nearby Keizersgracht tram stop provides seamless connections to Amsterdam Central Station.

Book now to experience the best of Amsterdam at Amsterdam Downtown hotel.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: AMS

Location

Guest Reviews

7.3
Based on 2672 reviews
Cleanliness: 5.5
Service: 8.4
Location: 9.4
Room Quality: 5.8
Amenities: 7.8
Value for Money: 6.2
Food and Beverage: 7.3
Overall Experience: 8
C
Cristina • solo_traveller • it
7
2026-09-17 • via Nuitee
V
Veldo • family_with_children • br
7
Pros:

Muito bem localizado, proximo de várias atrações turísticas.

Cons:

Nao tem ar condicionado.
O barulho nos corredores incomoda dentro dos quartos.

2026-09-16 • via Nuitee
D
David • solo_traveller • il
2
2026-09-16 • via Nuitee
V
VEDAT • family_with_children • tr
8
Pros:

Çok merkezi tüm turistik konumların tam ortasında

Cons:

Odalarda mini buzdolabı olsa çok iyi olurdu

2026-09-14 • via Nuitee
E
Emilie • solo_traveller • fr
7
2026-09-13 • via Nuitee
C
Cristina • couple • es
10
Cómoda y bien ubicada
Pros:

El trato excelente, limpieza espectacular, gente muy cercana y muy buena ubicación

2026-09-13 • via Nuitee
L
Leana • solo_traveller • be
1
Horrible
Pros:

Absolument rien !

Cons:

Pour commencer, dès que nous entrons dans les couloirs, ça sent extrêmement la cigarette. Preuve sur la photo, un bonnet avait été mis sur le détecteur de fumée. Les dames de ménage ne vérifient pas cela ?
Au delà de ça, chambre extrêmement sales! Des mouches mortes, des traces partout, des poussières, draps sales, odeurs horribles. Impossible de dormir dans ce taudis !
Il faut également noter que c’est un hôtel à fuir si vous êtes en couple ou en famille. Dans les 10 minutes à l’accueil, nous avons vu des dizaines de personnes entrer et sortir (pas besoin de vous faire un dessin)! Nous entendions également les bruits des ébats sexuels dans l’hôtel. De quoi se sentir honteux d’être dans ce hôtel, nous qui pensions naïvement faire un week-end en famille

2026-09-12 • via Nuitee
O
Oren • extended_group • gb
10
2026-09-11 • via Nuitee
T
Ty • solo_traveller • au
10
2026-09-11 • via Nuitee
A
alexrivecca • couple • it
10
Pros:

Pulizia generale della struttura e della stanza, ottima posizione con tutto a portata di mano, personale gentile e accogliente

2026-09-10 • via Nuitee
M
Murat • solo_traveller • tr
6
2026-09-10 • via Nuitee
A
Ajaz Ahmed • family_with_children • gb
6
Cons:

We booked this property because of lift but it was out of service, the staff during check in mentioned it very matter of factly. Had to carry our stuff and stroller on the stairs all the time.

2026-09-08 • via Nuitee
M
Martina • family_with_children • it
7
Complessivamente comodo ma consiglio di migliorare la pulizia.
Pros:

La posizione centrale.

Cons:

Ogni giorno la pulizia della stanza non comprendeva la pulizia del bagno che trovavamo sempre nello stesso modo. Nessuno spazio per appoggiare i bagagli, nemmeno un armadio.

2026-09-07 • via Nuitee
C
Collette • couple • gb
7
Great location but very basic and small.
Pros:

Staff were friendly and helpful and booked us a taxi to get to the airport. Location was great, very central. Room was fairly clean and housekeeping came after the first night and made the bed and changed the towels. We were able to check in earlier than 3pm.

Cons:

The room was incredibly small - the door could not be opened fully as it hit the bed, we had to put one case at a time onto the bed in order to open them as there was no floor space at all. Cases had to be closed and stored under the bed. There was only two coat hooks by the door and three hangers on the small storage unit in the room, no hooks or shelves in the bathroom for towels, no other furniture or storage. Only two plug sockets on one side of the bed.
We were on a sublevel, so our room window looked directly into another room's window and could not see the sky/street.
The lift did not service our floor so had to carry our cases down the steep staircase. There is no photo of our room in the listing - the rooms on the listings are much bigger than our double room. More like a hostel.

2026-09-07 • via Nuitee
M
Martina • family_with_children • it
8
Consigliato per un gruppo di amici in vacanza
Pros:

La posizione, il garage di fronte, il personale gentile

Cons:

Camera troppo piccola per famiglia di 5 persone

2026-09-06 • via Nuitee
M
Margherita • solo_traveller • it
8
Pros:

ottima posizione vicina ai mezzi e a una via commerciale e turistica
ascensore fini al secondo piano poi scale per il terzo

Cons:

camera piccola , bagno scomodo

2026-09-06 • via Nuitee
C
Corinne • extended_group • fr
8
2026-09-05 • via Nuitee
F
Francisco • solo_traveller • es
5
Pros:

La ubicación

Cons:

Que la habitación estaba en el sótano, en ningún momento de la reserva específica que era un sótano, sin prácticamente luz natural... seguramente en Amsterdam será habitual, pero yo si hubiese sabido que esa era la habitación no hubiera hecho la reserva, es mi único pero, ya que solo utilice la habitación justo para dormir, no invitaba a más😞

2026-09-05 • via Nuitee
Y
Yilmaz • family_with_children • tr
9
Yardımsever çalışanlar
Pros:

Konumu harika,
Çok temiz
İnternet hızlı
Çalışanlar inanılmaz yardımcı
En alt kattaki genel kullanım yeri kullanışlı

Cons:

Odalar küçük ama bunu bekliyordum

2026-09-04 • via Nuitee
T
Tiphaine • couple • fr
3
Bien
Pros:

Où est situé l’hôtel en plein centre

Cons:

Quand nous avons réservé, il était indiqué coffre fort, nous avons rien eu dans la chambre. Espace trop petit salle de bain avec moisissure trou dans la porte de la salle de bain et lavabo fissuré aucun meuble pour ranger nos vêtements chambre vraiment petite pour deux personnes également la poignée pour ouvrir la porte de douche cassée, la porte s’ouvrir en trois morceaux

2026-09-03 • via Nuitee