Hotel Serra da Estrela

Hotels
•
Luna Hoteis
8.2 (8085 reviews)
Penhas da Saúde , Covilhã , pt

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Variety in breakfast options
Cons:
Heating issues
Unpleasant bathroom smell
Renovation needed for some rooms

Categories

Cleanliness
7.53
The bathroom had an unpleasant smell, indicating potential issues with thorough cleaning.
Service
9
Staff are attentive and helpful, particularly noted for their friendliness.
Location
9.04
The hotel's location is excellent for accessing regional activities and offers magnificent views.
Room Quality
7.49
Some rooms need renovation; issues with heating reported.
Amenities
8.52
Facilities are good but some areas, like the pool, could use refurbishment.
Value for Money
7.98
Generally a good balance of cost to experience, but comfort issues impact overall perception.
Food and Beverage
8.03
Breakfast quality has declined in variety; dining experiences noted as pleasant.
Overall Experience
8
Enjoyable stay but some critical comfort issues detracted from the experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-13 11:10

Property Description

Indulge in Nature's Beauty
Experience the perfect blend of comfort and adventure at Luna Hotel Serra da Estrela. Ski School and Outdoor Activities await just a short drive away, promising year-round excitement. Unwind in style with our Indoor and Outdoor Pools, complemented by free property-wide WiFi.

Charming Accommodations
Relax in rooms adorned with wooden floors, classic furnishings, and modern amenities. Enjoy the convenience of flat-screen TVs, work desks, and elegant en suite bathrooms.

Culinary Delights and Family Fun
Savor local specialties at the Medieval Restaurant or sip on regional wines at the lobby bar. Parents will love the babysitting services while kids enjoy the playgrounds. Book now for an unforgettable stay amidst the stunning natural landscapes of Serra da Estrela!

Important information:

Please note that guests staying on the 24th December under the half board and full board basis, have the Christmas supper included.

Please note that information of the credit card used to make the reservation must correspond to the holder of the reservation. In case of prepayment, the credit card used must be presented at check-in. Otherwise a new payment may be requested.When booking half board, note that drinks are not included.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: OPO

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.2
Based on 8085 reviews
Cleanliness: 7.53
Service: 9
Location: 9.04
Room Quality: 7.49
Amenities: 8.52
Value for Money: 7.98
Food and Beverage: 8.03
Overall Experience: 8
A
Alfredo • extended_group • pt
9
2026-07-04 • via Nuitee
R
Roman • solo_traveller • pt
10
2026-07-04 • via Nuitee
P
Peter • extended_group • ch
8
Wir waren auf der Durchreise und haben den Aufenthalt genossen
Pros:

Die Lage mit dem Blick ins Tal und über die Berge war grandios. Die Zimmer waren sehr geräumig. Das Frühstück war sehr gross und das angebotenen sehr lecker. Ein kleiner Tripp auf den höchsten Berg Portugals (Festland) durfte natürlich nicht fehlen. Mit dem Auto schnell erreichbar.

Cons:

Badekappenpflicht im hauseigenen Schwimmbad und wenn man keine hat, muss man eine kaufen. In den 80er Jahren vielleicht noch normal, aber in der heutigen Zeit sicher nicht. Wir haben das Schwimmbad nicht benutzt.

2026-07-04 • via Nuitee
B
Bettina • couple • de
5
Lage des Hotels ist sehr schön
Pros:

Gute Lage mit tollen Blick in die Berge, Frühstück war in Ordnung

Cons:

abgewohntes Hotel, Ausstattung sollte erneuert werden, schöner Pool vorhanden, ist aber ebenfalls sanierungsbedürftig

2026-07-04 • via Nuitee
G
Gonçalo • solo_traveller • pt
8
Pros:

Localização e pequeno almoço.

Cons:

Podem atualizar um pouco o hotel.

2026-07-03 • via Nuitee
G
Gonçalo • solo_traveller • pt
8
2026-07-03 • via Nuitee
A
Anthony • family_with_children • gb
6
Could have been great, but wasn't.
Pros:

Large room.
Nice view. Nice location.

Cons:

Pool cold. Meals lacked veggie / vegan options. . Aircon and bathroom fan did not work. Very hot overnight. Could not keep windows open as breeze made doors rattle, and carpark works started early. Beds very firm. Breakfast felt like some items were not fresh (tomatoes curled and orange juice fizzy)

2026-07-03 • via Nuitee
N
Nuno M. • solo_traveller • pt
9
2026-07-02 • via Nuitee
D
Daniela • couple • pt
4
Cons:

Aspeto não corresponde às imagens.. Bastante mais deteriorado

2026-07-02 • via Nuitee
J
João • family_with_children • pt
9
Pros:

Gostei de tudo

2026-07-02 • via Nuitee
M
Miguel • solo_traveller • fi
9
Pros:

Nice location, pacefull, outside skiing season.

2026-07-02 • via Nuitee
O
Olga • extended_group • es
10
Todo perfecto
Pros:

La situación y lo acogedor que era.

2026-07-01 • via Nuitee
S
Sandra • solo_traveller • pt
7
Cons:

Quarto frio. Mudamos de quarto e continuou frio.
Alojamento muito antigo, muito bonito mas a precisar de arranjos. Fui na primavera e foi ok. Não imagino no inverno.

2026-07-01 • via Nuitee
S
Sandra • solo_traveller • pt
6
2026-07-01 • via Nuitee
D
Di • extended_group • gb
6
Disappointing
Pros:

View was disgusting we looked at a run down building which i believed was the mountain rescue quarters. Our hotel was also in need of painting very shabby.

Cons:

View : Nothing to eat : Not being told about compulsory swimming caps to be worn in pool( Unable to use)

2026-07-01 • via Nuitee
A
Antonio • couple • pt
10
excelente
2026-07-01 • via Nuitee
M
Mafalda • couple • pt
9
Pros:

Great breakfast and location!

Cons:

The facilities are a bit dated and the floor in the room creaks a lot

2026-07-01 • via Nuitee
J
Jose • solo_traveller • es
9
Muy buena opción para recorrer sierra.
Pros:

Habitaciones muy grandes. La triple excepcional, con tres camas.
Desayuno muy bueno, con mucha variedad y calidad.

2026-07-01 • via Nuitee
G
Gradim • solo_traveller • pt
8
Fim de semana na Serra
Pros:

Da simpatia dos funcionários e da localização do hotel

Cons:

Nada a apontar

2026-06-29 • via Nuitee
A
Antonio • couple • pt
9
Muito boa
Pros:

Excelente

Cons:

O modo como foi dada a resposta dada pela recepção de que não teria de passar a fatura , e que teria de a pedir a Booking ou á operadora .
Não me foi facultada a identidade da dita operadora.
Assim, aproveito a ocasião para vos pedir as faturas respeitantes ás estadias deste Hotel e também do Alojamento Dias em Tarouca.

2026-06-29 • via Nuitee