Hotel Serra da Estrela

Hotels
•
Luna Hoteis
8.2 (8139 reviews)
Penhas da Saúde , Covilhã , pt
+351 275 310 300

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Variety in breakfast options
Cons:
Heating issues
Unpleasant bathroom smell
Renovation needed for some rooms

Categories

Cleanliness
7.53
The bathroom had an unpleasant smell, indicating potential issues with thorough cleaning.
Service
9
Staff are attentive and helpful, particularly noted for their friendliness.
Location
9.04
The hotel's location is excellent for accessing regional activities and offers magnificent views.
Room Quality
7.49
Some rooms need renovation; issues with heating reported.
Amenities
8.52
Facilities are good but some areas, like the pool, could use refurbishment.
Value for Money
7.98
Generally a good balance of cost to experience, but comfort issues impact overall perception.
Food and Beverage
8.03
Breakfast quality has declined in variety; dining experiences noted as pleasant.
Overall Experience
8
Enjoyable stay but some critical comfort issues detracted from the experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-13 11:10

Property Description

Indulge in Nature's Beauty
Experience the perfect blend of comfort and adventure at Luna Hotel Serra da Estrela. Ski School and Outdoor Activities await just a short drive away, promising year-round excitement. Unwind in style with our Indoor and Outdoor Pools, complemented by free property-wide WiFi.

Charming Accommodations
Relax in rooms adorned with wooden floors, classic furnishings, and modern amenities. Enjoy the convenience of flat-screen TVs, work desks, and elegant en suite bathrooms.

Culinary Delights and Family Fun
Savor local specialties at the Medieval Restaurant or sip on regional wines at the lobby bar. Parents will love the babysitting services while kids enjoy the playgrounds. Book now for an unforgettable stay amidst the stunning natural landscapes of Serra da Estrela!

Important information:

Please note that guests staying on the 24th December under the half board and full board basis, have the Christmas supper included.

Please note that information of the credit card used to make the reservation must correspond to the holder of the reservation. In case of prepayment, the credit card used must be presented at check-in. Otherwise a new payment may be requested.

Please note that the heating pool is only available from 01/10/2025 to 14/06/2026.When booking half board, note that drinks are not included.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: OPO

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.2
Based on 8139 reviews
Cleanliness: 7.53
Service: 9
Location: 9.04
Room Quality: 7.49
Amenities: 8.52
Value for Money: 7.98
Food and Beverage: 8.03
Overall Experience: 8
J
jorge • couple • es
8
2026-07-25 • via Nuitee
C
Carrascosa • solo_traveller • es
8
Pros:

Ubicación e instalaciones

Cons:

Todo correcto

2026-07-25 • via Nuitee
A
Alexandra • solo_traveller • fr
9
Pros:

Bom hotel camas confortáveis pessoal simpático

2026-07-25 • via Nuitee
E
Emilie • family_with_children • be
6
2026-07-25 • via Nuitee
M
martial • solo_traveller • fr
9
Pros:

Chambre propre et calme, lit confortable, salle de bain avec baignoire, piscine, personnel accueillant. Petit déjeuner excellent et diversifié.

Cons:

Pas d'eau a notre arrivée mais réglé le soir même.

2026-07-24 • via Nuitee
C
Costa • solo_traveller • pt
9
Pros:

Piscina e paisagem e comida

Cons:

Gostamos de todo .

2026-07-24 • via Nuitee
G
Gonçalo • couple • pt
10
Pros:

Da calma no verão e da piscina.

2026-07-24 • via Nuitee
V
Vitor • extended_group • pt
7
2026-07-23 • via Nuitee
C
Cláudio • couple • pt
10
2026-07-23 • via Nuitee
T
Teresa • solo_traveller • pt
9
2026-07-23 • via Nuitee
M
MARISA • family_with_children • pt
8
2026-07-23 • via Nuitee
C
Curto • couple • pt
8
2026-07-23 • via Nuitee
S
Sylvie • solo_traveller • fr
8
2026-07-23 • via Nuitee
M
Maria • solo_traveller • de
9
Pros:

Ein sehr schönes Hotel in einer tollen Lage. Wir haben direkt vom Hotel aus Wanderungen unternommen. Die Zimmer waren sehr schön, geräumig und frisch renoviert. Die Betten waren sehr bequem. Der Pool war super und es gab ein grandioses Frühstück. Alles war sauber, das Personal war immer sehr freundlich. Wir haben uns rundum wohl gefühlt.

2026-07-23 • via Nuitee
D
Diamantino • family_with_children • pt
10
Muito bom
Pros:

Bom

2026-07-23 • via Nuitee
A
Anselmo • couple • pt
9
2026-07-22 • via Nuitee
F
Fernando • couple • pt
8
2026-07-22 • via Nuitee
J
Jose • solo_traveller • pt
6
2026-07-22 • via Nuitee
A
Andrea • solo_traveller • it
7
2026-07-22 • via Nuitee
M
Marivi lerin • family_with_children • es
8
2026-07-21 • via Nuitee