Puralã - Wool Valley Hotel & SPA

Hotels
8.7 (2934 reviews)
Acesso à Variante 6200 , Covilhã , pt

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Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Guest education on local ecosystems and culture
Clubhouse
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
See all facilities

Review Highlights

Pros:
Friendly staff
Delicious food
Good location
Cleanliness
Cons:
Temperature control issues
Comfort of beds
Limited food quantity

Categories

Cleanliness
8.71
The cleanliness of the hotel and rooms received positive mentions.
Service
9.18
Staff were described as nice and helpful, contributing positively to the service experience.
Location
9.02
The location was stated to be great, enhancing the overall experience.
Room Quality
8.17
Some guests found the mattresses uncomfortable and mentioned issues with temperature control.
Amenities
8.8
Amenities available were appreciated, but there were some drawbacks like the sauna location.
Value for Money
8.16
Concerns about food portion sizes and the overall balance of quality versus price.
Food and Beverage
8.71
The food received positive feedback, noted for variety and quality.
Overall Experience
8.88
Most reviews reflect a very positive overall experience despite some concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 07:07

Property Description

Luxurious Accommodations

Puralã - Wool Valley Hotel & SPA provides air-conditioned rooms and suites with en suite bathrooms. Indulge in the ultimate relaxation with rooms featuring private spa baths for a truly luxurious experience.

Gourmet Dining Options

Savor the culinary delights at the hotel's restaurant offering both à la carte dishes and a complete buffet. Treat your taste buds to a variety of delectable meals in a cozy and inviting atmosphere.

Relaxation and Recreation

Unwind and rejuvenate at the Nature Club and Spa with a selection of beauty treatments and massage therapies. Take a dip in the indoor and outdoor swimming pools, complete with comfortable seating areas, or let the kids have a blast at the on-site kid's club.

Book now for an unforgettable stay at Puralã - Wool Valley Hotel & SPA!

Important information:

Please note that the access to the Natura Club & Spa is included in the rate. Includes an interior and exterior Pool, Hot Tub and gym.

The use of a cap is mandatory in the interior pool.

A swimming cap is mandatory in the Natura Club & Spa. When applicable, a diaper cover is also mandatory.

All guests have free access to the outdoor swimming pool of the Clube de Campo da Covilhã Sports and Restaurant, located 1.9 mi from Covilhã.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: OPO

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.7
Based on 2934 reviews
Cleanliness: 8.71
Service: 9.18
Location: 9.02
Room Quality: 8.17
Amenities: 8.8
Value for Money: 8.16
Food and Beverage: 8.71
Overall Experience: 8.88
M
marcos • solo_traveller • gb
8
Pros:

Staff readiness

Cons:

Gym access from 9 am only. Come on...

2026-05-30 • via Nuitee
J
Joana • solo_traveller • pt
10
Pros:

Da amabilidade, atenção dos funcionários. Foram muito prestáveis.
Recomendo a 100% visto ter vários locais perto do hotel tais como supermercados, restaurantes e postos de abastecimento.

Cons:

Não tenho nada a criticar

2026-05-30 • via Nuitee
A
Almeida • extended_group • pt
10
2026-05-30 • via Nuitee
B
Beatriz • couple • pt
9
2026-05-30 • via Nuitee
M
Martínez Diaz • solo_traveller • es
8
2026-05-28 • via Nuitee
D
Domingos Luis • solo_traveller • pt
9
Muito bom
Pros:

Tudo

Cons:

Nada

2026-05-27 • via Nuitee
E
Eva Cristina • solo_traveller • pt
9
2026-05-27 • via Nuitee
M
Marques • solo_traveller • pt
8
Pros:

Bom SPA, piscina interior fantástica, bom pequeno almoço, quarto acolhedor. Boa climatização.

Cons:

Nada a apontar.

2026-05-26 • via Nuitee
B
Beatriz • couple • pt
10
2026-05-26 • via Nuitee
N
Nuno • couple • pt
9
2026-05-25 • via Nuitee
M
Miguel • couple • pt
7
2026-05-24 • via Nuitee
M
Moço • family_with_children • pt
8
2026-05-24 • via Nuitee
O
Oliveira • couple • pt
10
Foi uma estádia que recomendo sem qualquer dúvida. Foi excecional!
Pros:

Pequeno almoço excelente, com muita variedade de alimentos à escolha. Os quartos são amplos assim como o WC.
O jantar com requinte e muito bem confeccionado. O Spa é agradável. Funcionários muito simpáticos e prestáveis.

Cons:

Poderia ter mais variedade de fruta e o Spa deveria ter tudo no mesmo piso.

2026-05-24 • via Nuitee
A
Antonio • solo_traveller • pt
10
2026-05-23 • via Nuitee
D
David • solo_traveller • pt
8
Pros:

Do conforto do hotel

2026-05-22 • via Nuitee
J
Joana • couple • pt
10
Pros:

Estava tudo impecável 😉

2026-05-22 • via Nuitee
N
N. Bento • couple • de
8
Covilha und Hotel waren an sich sehr gut
Pros:

Sehr sauber & Preisleistung war super

Cons:

Am 2ten Tag wusste das Personal am Frühstück egal wie oft man gesagt hat deux vinte e tres nicht das Zimmer 2 23 zuzuordnen. Es wurde nochmals gefragt und als man gesagt hat 2. Etage Zimmer 23 (alles auf portugiesisch) wurde erst eine 423 daraus gemacht. Auch mit 223 konnten die beiden Frauen beim Frühstück nichts anfangen.
Als diese nach Namen fragten konnten die beide nicht Ricardo Manuel lesen und haben Ricardo Manuel daraus gemacht.
Das hat mich und meine Freundin bisschen doof darstellen lassen vor anderen Gästen, bis es aufgeklärt wurde

Der Rest des Personals war top

2026-05-21 • via Nuitee
G
guilherme • solo_traveller • br
8
Cons:

Quadra de squash sem manutenção, e nao ter um ducha proximo a sauna.

2026-05-21 • via Nuitee
M
Machado • couple • pt
10
2026-05-21 • via Nuitee
V
Vitor • family_with_children • pt
8
2026-05-21 • via Nuitee