Best Western Hotel Graslin

Hotels
•
Best Western
8.4 (2401 reviews)
1 Rue Piron , Nantes , FR
+33 2 40 69 72 91

listing image 1
Show all photos
Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
24-hour front desk
Room service
Heating
Family rooms
Lift / Elevator
Laundry
Luggage storage
See all facilities

Review Highlights

Pros:
Excellent central location (near Place Graslin, restaurants, station)
Friendly, attentive staff and reception
Comfortable beds and recently refurbished decoration
Very good, varied and copious breakfast
Family suite option available
Cons:
Small rooms and tight/low-showers in several rooms
Bathroom issues: odors, worn joints and poor VMC in some bathrooms
Noise in parts of the hotel reported by some guests
Occasional slow check-in system and minor amenities (weak hairdryer)
One report of invoice/tax billing difficulty

Categories

Cleanliness
7
Mixed cleanliness: multiple mentions of bathroom odors, deteriorated shower joints/VMC and dusty carpets in some rooms, so cleanliness is below average for the property.
Service
9
Service is consistently praised: attentive and friendly reception staff (mentions of Hugo and Gaël), helpful personnel and a welcoming team reported across reviews.
Location
9.5
Location is a clear strength: repeatedly described as ideal/central, close to Place Graslin, restaurants and the station; very convenient for sightseeing.
Room Quality
7.2
Room quality is uneven: some rooms are comfortable and recently refurbished, but there are frequent complaints about very small rooms, narrow showers, sloping ceilings and fragile shower trays.
Amenities
8.5
Amenities generally positive: good, varied breakfasts, bike garage available (paid), drinks available; minor issues noted (small breakfast room, weak hairdryer).
Value for Money
8
Value is mixed: some guests cite attractive weekend pricing, others find prestations average for the price and note billing/invoice issues, so value is slightly above average.
Food and Beverage
9
Food and beverage are frequently praised: breakfast described as copious, varied and exceptional by many guests.
Overall Experience
9
Overall experience is positive: many guests report very pleasant stays, comfortable beds and attentive staff, despite the occasional room/ bathroom shortcomings.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:22

Property Description

Central Location in Nantes City Centre
The Best Western Hotel Graslin is ideally situated in the heart of Nantes, just a stone's throw away from the renowned Graslin Theatre. Guests can easily explore the vibrant city center and its attractions on foot.

Comfortable Rooms and Modern Amenities
Enjoy a peaceful stay in our soundproofed rooms equipped with flat-screen TVs and complimentary Wi-Fi. Relax and unwind in comfort after a day of sightseeing or business activities.

Convenience and Hospitality
With a 24-hour reception, free international newspapers, and a cozy bar, we ensure that our guests' needs are met promptly and efficiently. Immerse yourself in warm hospitality and convenience throughout your stay.

Book your stay at the Best Western Hotel Graslin for a memorable experience in Nantes!

Important information:

Parking for bikes is available for a EUR 5 fee per day and must be reserved in advance.

For more than 5 rooms special conditions are applied.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: NTE

Location

Guest Reviews

8.4
Based on 2401 reviews
Cleanliness: 7
Service: 9
Location: 9.5
Room Quality: 7.2
Amenities: 8.5
Value for Money: 8
Food and Beverage: 9
Overall Experience: 9
C
Carole • family_with_children • fr
7
Pros:

L'emplacement idéal, le lit confortable et l'accueil y est toujours de qualité.

2026-10-31 • via Nuitee
C
Christophe • family_with_children • fr
8
Cons:

Quelques odeurs dans la sdb et très mauvaise évacuation des WC et douche.
Attention, le receveur de la douche semble très fragile.

2026-10-31 • via Nuitee
J
JEAN CLAUDE 06 • family_with_children • fr
8
Pros:

Bon emplacement pour visiter Nantes. Au calme sur le parcours vert de visite. Chambre lumineuse. Bon équipement. Petit déjeuner copieux et qualitatif. Personnel très accueillant.

Cons:

Manque un peu de charme. Système informatique de checking lent.

2026-10-29 • via Nuitee
J
JF • family_with_children • fr
10
Pros:

Literie, petit déjeuner

Cons:

Ras

2026-10-29 • via Nuitee
S
Sébastien • solo_traveller • fr
9
Très bien, manque juste d’un peu de place….
Pros:

Très belle localisation, à deux pas de la place Graslin, très beau buffet petit déjeuner

Cons:

Ma chambre était vraiment petite…

2026-10-29 • via Nuitee
D
Damien • family_with_children • fr
8
Séjour très agréable, personnel accueillant et très sympathique
Pros:

La présence d'une chambre pour une famille de 5 personnes (Suite Junior)

Cons:

Rien de spécial

2026-10-28 • via Nuitee
H
Hervé • solo_traveller • fr
8
2026-10-28 • via Nuitee
B
basma • solo_traveller • ch
10
2026-10-27 • via Nuitee
M
Marie line • couple • fr
6
L'emplacement est vraiment génial.
Pros:

La décoration de la chambre et son originalité.

Cons:

Les joints de la salle de bain et la VMC étaient dans un état déplorable. Cela ne donnait pas envie de rester trop longtemps dedans. Le contraste entre la chambre et la salle de bain est décevant. L'hôtel est un peu bruyant.

2026-10-26 • via Nuitee
D
Dorin • family_with_children • fr
9
Pros:

L'emplacement en plein centre-ville

Cons:

Ras

2026-10-25 • via Nuitee
S
Ségolène • couple • fr
10
2026-10-25 • via Nuitee
J
Jean-christophe • family_with_children • fr
8
Pros:

Très bon emplacement,près du parking Gralin,et du restaurant "la cigale"

Cons:

Du bruit le matin de l'intérieur de l'hôtel

2026-10-23 • via Nuitee
L
Lucie • family_with_children • fr
9
Super hôtel !
Pros:

Décoration entièrement refaite et très sympathique
Literie très confortable
Petit déjeuner varié
A 2 pas de la place Graslin !

Cons:

Le sèche cheveux n'est pas terrible du tout

2026-10-20 • via Nuitee
M
Marta • solo_traveller • es
10
Hotel confortable y amable en el Centro de Nantes
Pros:

Me encantó las instalaciones muy nuevas y bien cuidadas. Y sobre todo la atención del personal de recepción Hugo y Gaël. Son extraordinarios en el trato al cliente.

Cons:

Todo me gustó

2026-10-20 • via Nuitee
S
Stoecker • couple • de
7
2026-10-19 • via Nuitee
J
jacques • family_with_children • fr
8
2026-10-18 • via Nuitee
A
Aubin • family_with_children • fr
8
2026-10-18 • via Nuitee
E
EMMANUEL • family_with_children • fr
10
2026-10-17 • via Nuitee
J
jean-charles • solo_traveller • fr
6
prestations moyennes par rapport au prix
Pros:

situation geographique

Cons:

dimensions de la chambre beaucoup trop petite : accès au bureau tres difficile .
joints de la salle de bain à refaire.
impossible d'avoir une facture avec la taxe de séjour incluse .
salle du petit dejeuner beaucoup trop petite

2026-10-16 • via Nuitee
G
Gabriela • family_with_children • pt
8
2026-10-13 • via Nuitee