Montebelo Palácio dos Melos Viseu Historic Hotel

Hotels
Montebelo Hotels & Resorts
8.5 (626 reviews)
Rua Chão do Mestre, nº4 , Viseu , pt

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Terrace
Family rooms
Garden
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good breakfast
Cons:
Noise issues
No parking availability
Less than ideal room comfort

Categories

Cleanliness
7.75
Cleanliness was regarded as impeccable in most reviews, but issues with warm water and discomfort in room cleanliness were noted.
Service
9.25
Staff were described as fantastic and very cordial in multiple reviews.
Location
9.25
Several reviews highlighted the excellent and central location of the hotel.
Room Quality
7.75
Some guests complained about uncomfortable mattresses and noise from air conditioning.
Amenities
8.25
Amenities were generally acceptable but missing in certain areas like room service.
Value for Money
8.25
Most guests felt they received value for their spending, despite certain complaints.
Food and Beverage
8.75
The breakfast offerings were appreciated, although some details needed improvement.
Overall Experience
8.75
Many guests had a very positive overall experience, despite a few areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 18:06

Property Description

Luxurious Accommodation
Palacio dos Melos Hotel in Viseu offers individually decorated rooms that have been luxuriously furnished, each equipped with air-conditioning, satellite TV, and a work desk for your convenience.

Dining Experience
Start your day with a delicious continental breakfast served at the property. Indulge in a variety of European and Portuguese dishes at the on-site restaurant, ensuring a culinary experience to remember.

Panoramic Views and Relaxation
Unwind in the hotel's elegant lounge area or explore the surrounding area at your leisure. Don't miss the opportunity to enjoy panoramic views of Viseu from the terrace bar, providing a picturesque setting to relax and unwind.

Book your stay at Palacio dos Melos Hotel now to experience luxury and comfort in Viseu.

Important information:

Parking at the property is available, subject to availability, and the property does not make parking reservations. There are also parking options in the surroundings.

Pets are allowed upon request. Additional charges may apply. For more information, please contact the property directly.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: OPO

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children from 4 years old to 10 years old stay for € 30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.5
Based on 626 reviews
Cleanliness: 7.75
Service: 9.25
Location: 9.25
Room Quality: 7.75
Amenities: 8.25
Value for Money: 8.25
Food and Beverage: 8.75
Overall Experience: 8.75
K
katia couple br
10
Esquecemos um relógio. Favor verificar para que meu filho possa buscar.
Pros:

Limpeza e localização

2026-06-30 via Nuitee
P
Peter solo_traveller au
10
Pros:

With a struggle to access the hotel due to local by-laws shutting down these streets on weekends, our mood was raised on entering reception as you merge into an authentic, period building of serious historical significance. The room was large, clean and spacious, the breakfast offerings were varied and fresh. Shutting the roads around the hotel worked in our favour .... it just so happens that the medieval courtyards surrounding the hotel were therefore quiet and peaceful - with plenty of restaurants to choose from. How do you get around the frustrations of weekend road closures? ..... ring reception and they'll run down a guide to help you out! Impressive.

2026-06-26 via Nuitee
M
Maria Noemia couple ca
7
Passable
Pros:

Très bien situé et très tranquille, salle de bain et propreté impeccable

Cons:

Le lit est très inconfortable 🥴

2026-06-20 via Nuitee
J
jose carlos solo_traveller pt
10
Pros:

Mesmo no coração do centro historico , belissimo e recuperado. Optimos restaurantes à volta. Muita animação , museus e igrejas todos abertos. Belos jardins e esplanadas.

Cons:

Nada.

2026-06-13 via Nuitee
J
João solo_traveller pt
8
2026-06-08 via Nuitee
R
Rui solo_traveller pt
9
2026-05-31 via Nuitee
P
Paula family_with_children br
10
Adorei e pretendo voltar!
Pros:

Quarto excepcional, café da manhã delicioso e muito farto. Hotel muito bem localizado, pode-se ir a pé nos locais turísticos. Banheiro e cama muito confortáveis

2026-05-29 via Nuitee
S
Silvia extended_group br
9
Pros:

The staff was very helpful in so many issues!

2026-05-26 via Nuitee
B
Bram extended_group lu
6
2026-05-20 via Nuitee
C
Carlos solo_traveller pt
8
Pros:

Localização

2026-05-19 via Nuitee
J
José Pedro solo_traveller pt
9
Muito bom, mas sem carro...
Pros:

Localização, edifício histórico e muito bem recuperado.

Cons:

Estacionamento muito difícil

2026-05-17 via Nuitee
C
Conchinha couple pt
10
2026-05-17 via Nuitee
S
Silas Pereira solo_traveller pt
7
2026-05-16 via Nuitee
I
Isa family_with_children nl
10
Een top locatie, prima bedden, top ontbijt en alles schoon!
Pros:

Top locatie en een heerlijk uitgebreid ontbijt!
We hebben genoten van het hotel!

2026-05-14 via Nuitee
J
Jürgen couple de
10
2026-05-12 via Nuitee
M
Machado couple pt
8
Gostei
Pros:

Pequeno almoço bom para hotel 4 estrelas. Quarto agradavel Gostei
A diferença de preço entre vocês e o booking é bastante. Porquê?

Cons:

Tudo bem

2026-05-10 via Nuitee
A
Anabela family_with_children pt
10
2026-05-07 via Nuitee
G
Graça couple pt
8
2026-05-06 via Nuitee
J
José solo_traveller es
10
2026-05-06 via Nuitee
J
José solo_traveller pt
9
Estadia agradável
Pros:

Atendimento, conforto e limpeza

2026-05-01 via Nuitee