Hotel Hecco

Hotels
7.5 (222 reviews)
Medresa 1 , Sarajevo , ba

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Cons:
Poor cleanliness
Room quality issues
Service availability problems

Categories

Cleanliness
6.25
Cleanliness was criticized due to issues like mold and unsatisfactory bathroom conditions.
Service
9.25
Some staff were commended for their friendliness, but there were significant issues reported.
Location
9.25
Location was generally positive, being close to attractions.
Room Quality
5.25
Room quality was poor, with complaints about size, equipment, and heating issues.
Amenities
7.25
Amenities were lacking, with issues reported about the expected services.
Value for Money
6.25
Many guests felt the room rates were not justified given the quality experienced.
Food and Beverage
8.25
Breakfast was noted positively in some reviews, but there were also some criticisms.
Overall Experience
8.25
Guests reported a mix of experiences, with significant disappointments overshadowing positives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 10:11

Property Description

Renovated Modern Building: Hotel Hecco, a modern building renovated in 2018, is conveniently located just a 5-minute walk from Sarajevo’s cultural centre.

Luxurious Amenities: All rooms at Hecco Hotel offer air-conditioning, free Wi-Fi, en suite bathrooms with showers, and TV. Guests can enjoy free private parking and a restaurant serving national specialties and fine wines.

Organised Tours and Excursions: The hotel arranges tours to nearby attractions like Međugorje and cities such as Mostar, Blagaj, and Travnik. Additionally, a shuttle service from Sarajevo Airport can be easily arranged.

Book now to experience the perfect blend of modern comfort and convenience at Hotel Hecco.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SJJ

Location

Guest Reviews

7.5
Based on 222 reviews
Cleanliness: 6.25
Service: 9.25
Location: 9.25
Room Quality: 5.25
Amenities: 7.25
Value for Money: 6.25
Food and Beverage: 8.25
Overall Experience: 8.25
P
Primo giacomo • solo_traveller • it
10
2026-09-12 • via Nuitee
J
Juhászné Karcagi • solo_traveller • hu
8
2026-09-12 • via Nuitee
B
Betül • family_with_children • de
3
2026-09-11 • via Nuitee
Éva • couple • hu
10
Szuper hely.
Pros:

Jó hely. Recepciós kollégák nagyon segítőkészek és kedvesek.

2026-09-11 • via Nuitee
A
Albrim Hoxha • solo_traveller • mk
8
2026-09-08 • via Nuitee
M
Maciej • solo_traveller • pl
10
2026-09-06 • via Nuitee
A
altan • extended_group • tr
10
problemsiz.
Pros:

motosikletlerle seyahat ediyoruz ve güvenli kapalı garajı var. çalışanlar gayet ilgili. oda güzel ve konforlu. otel çok merkezi bir noktada başçarşı ya yürüyerek 8 dakika. yakınlarıma tavsiye edeceğim bir tesis. hiçbir problem yok. her şey gayet güzel ve yolunda.

Cons:

hiç bir sıkıntı yok.

2026-09-05 • via Nuitee
M
Marjan • solo_traveller • si
9
2026-09-05 • via Nuitee
A
Alessandro • extended_group • it
8
Pros:

Vicino al quartiere arabo

2026-09-04 • via Nuitee
M
Mariolina to • couple • it
4
Bellissima Sarayevo ma non l’hotel ..
Pros:

La posizione dell’hotel è buona , 5/10 minuti dal centro di Sarayevo ( città’ antica) . All’apparenza sia dall’esterno che entrando l’hotel è carino … poi però .. noi ci siamo fatti cambiare la camera due volte .. scarsa pulizia ( macchie di sangue , “aggeggio” in bagno tutto sporco :( macchie sulla moquette , sulle scale per salire ai piani c’era un batuffolo di capelli che è rimasto lì da quando siamo arrivati ai due giorni dopo !!! )Per quanto riguarda la colazione a parte un po’ di melone e anguria che siamo riusciti a mangiare il resto era di scarsa qualità e chiunque poteva respirarci sopra ( non c’erano coperchi) …la cosa peggiore le bevande erogate dalla macchinetta … qualsiasi bevande scegliessi scendeva acqua marrone !!!! Fatto presente a una receptionist ha inserito delle polverine ma la qualità era la stessa . Scarsa pulizia anche sui tavoli dove si faceva colazione .

Cons:

Posizione

2026-08-31 • via Nuitee
I
Ivanov • couple • it
9
Very good
Pros:

Very close to the old town city .

We arrived late in the evening and the receptionist , Asya, was really kind to offer us also a covered parking for the car .

You need to walk around 10 minutes to get to the city centre.

2026-08-30 • via Nuitee
U
Urska • solo_traveller • si
7
2026-08-30 • via Nuitee
B
Boris • solo_traveller • rs
7
Solidno
Pros:

ugodno osoblje i ambijent, blizina Baščaršiji.

Cons:

Dosta male sobe na potkrovlju, kupatilo i toalet bi mogli da se renoviraju kao i ostatak sobe, poprave neke stvari; loša wifi mreža u potkrovlju; postaviti nove klima uređaje.

2026-08-29 • via Nuitee
G
GÜMÜŞ • solo_traveller • tr
9
Pros:

Başcarsiya yakın oluşu, otelin aile için uyugun oluşu ve personelin ilgisi

Cons:

Otel cevresinde Araba Parkı sorunu var

2026-08-29 • via Nuitee
M
Marcin • solo_traveller • pl
8
Pros:

Hotel poinformował nas, że ma niespodziankę i zaoferował nam większy pokój od tego który rezerwowaliśmy. Personel był bardzo pomocny i dobrze komunikował się po angielsku. Łóżka były wygodne, a łazienka bardzo czysta. Z pokoju można było od razu wyjść na taras hotelowy.

Cons:

Śniadania były słabe - śniadanie w formie bufetu, ale z małym wyborem, dania typu jajecznica były chłodne, część dań wydaje się, że pochodziła wprost z marketu. Dosyć wolno uzupełniano bufet.

2026-08-27 • via Nuitee
B
Bruno • solo_traveller • be
9
2026-08-27 • via Nuitee
L
Lea • solo_traveller • rs
8
Zadovoljna
Pros:

Vrlo ljubazno osoblje, cista i uredna soba

Cons:

Treba obratiti paznju pri dolasku, jednosmerne ulice otezavaju pristup hotelu

2026-08-26 • via Nuitee
M
Mihael • solo_traveller • si
8
2026-08-26 • via Nuitee
S
Sergey • couple • ru
10
2026-08-26 • via Nuitee
T
Thomas • solo_traveller • de
8
Pros:

Gute Lage, nicht weit in die Altstadt. Ruhig ! Unkompliziert. Parkplatz Reservierung hat funktioniert. Gutes Bett ! Top !

Cons:

Nichts

2026-08-25 • via Nuitee