Hotel Hecco

Hotels
7.5 (207 reviews)
Medresa 1 , Sarajevo , ba

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Cons:
Poor cleanliness
Room quality issues
Service availability problems

Categories

Cleanliness
6.25
Cleanliness was criticized due to issues like mold and unsatisfactory bathroom conditions.
Service
9.25
Some staff were commended for their friendliness, but there were significant issues reported.
Location
9.25
Location was generally positive, being close to attractions.
Room Quality
5.25
Room quality was poor, with complaints about size, equipment, and heating issues.
Amenities
7.25
Amenities were lacking, with issues reported about the expected services.
Value for Money
6.25
Many guests felt the room rates were not justified given the quality experienced.
Food and Beverage
8.25
Breakfast was noted positively in some reviews, but there were also some criticisms.
Overall Experience
8.25
Guests reported a mix of experiences, with significant disappointments overshadowing positives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 10:11

Property Description

Renovated Modern Building: Hotel Hecco, a modern building renovated in 2018, is conveniently located just a 5-minute walk from Sarajevo’s cultural centre.

Luxurious Amenities: All rooms at Hecco Hotel offer air-conditioning, free Wi-Fi, en suite bathrooms with showers, and TV. Guests can enjoy free private parking and a restaurant serving national specialties and fine wines.

Organised Tours and Excursions: The hotel arranges tours to nearby attractions like Međugorje and cities such as Mostar, Blagaj, and Travnik. Additionally, a shuttle service from Sarajevo Airport can be easily arranged.

Book now to experience the perfect blend of modern comfort and convenience at Hotel Hecco.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SJJ

Location

Guest Reviews

7.5
Based on 207 reviews
Cleanliness: 6.25
Service: 9.25
Location: 9.25
Room Quality: 5.25
Amenities: 7.25
Value for Money: 6.25
Food and Beverage: 8.25
Overall Experience: 8.25
M
Michelle • couple • nl
7
Check de locatie!!
Pros:

Aangezien mijn vriend van 1.93 niet rechtop in de badkamer kon staan hebben we gevraagd om een andere kamer. De receptionist had helaas niks maar in een andere (luxere) versie wel. Deze update kregen we gratis. Het personeel was hier super lief en behulpzaam. De locatie was midden in het centrum wat ons weer een taxi scheelde.

Cons:

Het ontbijt was kariger dan karig. De locatie van ons orginele hotel klopte niet. Wij waren de derde die dag die bij het verkeerde hotel stonden. De receptionist van ons hotel was hier ook van op de hoogte, maar ze passen het niet aan…

Ons bed in de nieuwe accomodatie was een twijfelaar, wat vrij krap was. De airco werkte hier ook niet tot nauwelijks

2026-08-14 • via Nuitee
J
Josef • solo_traveller • at
6
Pros:

Die Lage war super

Cons:

Badezimmer Toilette war nicht sauber ,Klobürste in die Jahre gekommen ,Frühstückstisch ,Teller Kaffeetassen war schmutzig sollte man sich überlegen in einen neuen Geschirrspüler zu investieren ,generell sollte man das Hotel mal gründlich säubern um ein besseres Erscheinungsbild zu bekommen...schade tolle Lage

2026-08-14 • via Nuitee
A
Almir • solo_traveller • ch
8
Pros:

Freundliches Personal, Parkplatz in der Garage, gute Lage, man braucht kein Auto für Stadt

Cons:

Wc Badezimmer ist veraltet, sollten defekten Hahnen ersetzen

2026-08-13 • via Nuitee
D
Dojna • couple • au
5
Average, no lift. But 3 levels, good luck taking your luggage all over the steps.
Pros:

The hotel has no lift, and it has 3 levels. With travelling suitcases, it was difficult to climb up the steps.

Cons:

No lift.

2026-08-13 • via Nuitee
A
Aleksandar • family_with_children • rs
7
2026-08-12 • via Nuitee
M
Myriam • extended_group • lu
10
2026-08-12 • via Nuitee
Z
Zoltán • solo_traveller • hu
10
2026-08-11 • via Nuitee
E
Emilia • solo_traveller • sk
8
2026-08-11 • via Nuitee
J
Jan • couple • cz
9
Pros:

Very nice, helpful and friendly staff!

2026-08-10 • via Nuitee
B
Budimirka • solo_traveller • nl
8
7.5
Pros:

De kamer en het meedenkende personeel, we wilden verlengen en ze hebben alles op alles gezet om het te kunnen regelen

Cons:

Het ontbijt je moest steeds vragen om alles bij te vullen, en ik vind de melk en yogurt en vleeswaren kan je niet zonder koeling zolang erbuiten houden...daar moeten ze wel wat op verzinnen

2026-08-10 • via Nuitee
S
Saso • family_with_children • si
10
We spent a great week in Sarajevo.
Pros:

Short walk to Bascarsija, perfect to explore the city.

2026-08-10 • via Nuitee
L
Lubos 666 • solo_traveller • sk
8
Pros:

Hotel bol blizko centra cca 10min dole miernim kopčekom,personal bol veľmi ústretový od recepčneho až po pani chyžnu,na raňajky si každý najde to svoje ale zamňa bolo všetko čo maju obsahovať,izba priestranná aj kúpeľňa,posteľ bola celkom pohodlna,parkovanie pred hotelom,i

Cons:

Nemožem pisať ako negativum pre mňa ale niekomu to može prekažať ,mäka madrac na posteli,parkovanie pred hotelom na ulici,klimatizacia na izbe dosť klimovala nebolo možne ju nastaviť to je jedine take minus zamňa ...

2026-08-09 • via Nuitee
K
Krzysztof • family_with_children • pl
6
2026-08-09 • via Nuitee
M
Molly • solo_traveller • au
9
2026-08-09 • via Nuitee
M
Manev • solo_traveller • mk
9
2026-08-09 • via Nuitee
M
Michał • family_with_children • pl
10
Pros:

Hotel w bardzo dobrej lokalizacji. Krótki spacer do starówki. Sklep pod samym hotelem. Na krótki pobyt jest bardzo dobrze.

2026-08-08 • via Nuitee
G
Güngör • solo_traveller • at
6
Pros:

Nähe zur Bascarsiya und wir Glück gehabt in der Garage zu Parken

Cons:

Kein Aufzug

2026-08-08 • via Nuitee
A
Andrea • family_with_children • cz
8
Skvělé umístění hotelu v dosahu pěší chůze do centra.
Pros:

Moc milá a ochotná recepeční

Cons:

Kdo přišel na snídani cca v 9 hodin, už byly jen zbytky a nebylo doplněno.

2026-08-07 • via Nuitee
M
Mladen • couple • ba
6
2026-08-07 • via Nuitee
A
Aida • family_with_children • me
2
Pros:

Dorucak nismo ni imali a papreno smo platili.

2026-08-07 • via Nuitee