Hotel Hecco

Hotels
7.5 (222 reviews)
Medresa 1 , Sarajevo , BA

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Cons:
Poor cleanliness
Room quality issues
Service availability problems

Categories

Cleanliness
6.25
Cleanliness was criticized due to issues like mold and unsatisfactory bathroom conditions.
Service
9.25
Some staff were commended for their friendliness, but there were significant issues reported.
Location
9.25
Location was generally positive, being close to attractions.
Room Quality
5.25
Room quality was poor, with complaints about size, equipment, and heating issues.
Amenities
7.25
Amenities were lacking, with issues reported about the expected services.
Value for Money
6.25
Many guests felt the room rates were not justified given the quality experienced.
Food and Beverage
8.25
Breakfast was noted positively in some reviews, but there were also some criticisms.
Overall Experience
8.25
Guests reported a mix of experiences, with significant disappointments overshadowing positives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 10:11

Property Description

Renovated Modern Building: Hotel Hecco, a modern building renovated in 2018, is conveniently located just a 5-minute walk from Sarajevo’s cultural centre.

Luxurious Amenities: All rooms at Hecco Hotel offer air-conditioning, free Wi-Fi, en suite bathrooms with showers, and TV. Guests can enjoy free private parking and a restaurant serving national specialties and fine wines.

Organised Tours and Excursions: The hotel arranges tours to nearby attractions like Međugorje and cities such as Mostar, Blagaj, and Travnik. Additionally, a shuttle service from Sarajevo Airport can be easily arranged.

Book now to experience the perfect blend of modern comfort and convenience at Hotel Hecco.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SJJ

Location

Guest Reviews

7.5
Based on 222 reviews
Cleanliness: 6.25
Service: 9.25
Location: 9.25
Room Quality: 5.25
Amenities: 7.25
Value for Money: 6.25
Food and Beverage: 8.25
Overall Experience: 8.25
N
nbarry • family_with_children • gb
8
Pros:

Good room, with very nice and pleasant staff. Excellent facilities, including a laundry service. Quiet room and area.

Cons:

Location is close to the centre, but up the hill, so it is difficult to make it there by walking.

2026-10-13 • via Nuitee
Z
Zoltán • extended_group • hu
9
The receptionist was really kind, helpfull, was good to listen stories of culture, war from him
2026-10-13 • via Nuitee
V
Vladimir • extended_group • hr
8
Vrlo dobro 😀
Pros:

Pozicija hotela blizu centra grada i garaža za parkiranje motora!

2026-10-12 • via Nuitee
A
Aisa • solo_traveller • rs
10
2026-10-11 • via Nuitee
J
Jarabo García • solo_traveller • es
1
Pros:

Nada no pude dormir, no habia recepción

Cons:

Todo

2026-10-11 • via Nuitee
E
Emina • couple • ba
1
Pros:

Djevojka na recepciji je bila jako ljubazna i to je sve sto imam pozitivno reci za ovaj "hotel".

Cons:

Uzasan smjestaj. Vodokotlic nije radio, poklopac na wc skoljki nije pricvrscen. Klima koja bruji do Visokog, uredjaji opcenito stari najmanje 60-70 godina. Za ovaj novac smo u svjetskim metropolama odlican smjestaj imali, a ovo je sramota u jednom Sarajevu da se izdaje. Lose,.lose...da sam znala, radije bih na Bascarsiji spavala

2026-10-08 • via Nuitee
K
Katie • couple • gb
8
2026-10-07 • via Nuitee
M
Maurizio • solo_traveller • it
9
2026-09-19 • via Nuitee
T
Tatiana • solo_traveller • ua
6
В вечері не було адміністратора, був охоронець і це була проблема з поселенням і паркуванням авто.
2026-09-17 • via Nuitee
A
Audrius • solo_traveller • mk
10
Pros:

Very friendly and helpfull hosts, super communication, excellent location close to old town.

2026-09-16 • via Nuitee
V
Vanesa • couple • ba
5
2026-09-15 • via Nuitee
A
Agnieszka • extended_group • pl
9
2026-09-14 • via Nuitee
P
Primo giacomo • solo_traveller • it
10
2026-09-12 • via Nuitee
J
Juhászné Karcagi • solo_traveller • hu
8
2026-09-12 • via Nuitee
Éva • couple • hu
10
Szuper hely.
Pros:

Jó hely. Recepciós kollégák nagyon segítőkészek és kedvesek.

2026-09-11 • via Nuitee
B
Betül • family_with_children • de
3
2026-09-11 • via Nuitee
A
Albrim Hoxha • solo_traveller • mk
8
2026-09-08 • via Nuitee
M
Maciej • solo_traveller • pl
10
2026-09-06 • via Nuitee
M
Marjan • solo_traveller • si
9
2026-09-05 • via Nuitee
A
altan • extended_group • tr
10
problemsiz.
Pros:

motosikletlerle seyahat ediyoruz ve güvenli kapalı garajı var. çalışanlar gayet ilgili. oda güzel ve konforlu. otel çok merkezi bir noktada başçarşı ya yürüyerek 8 dakika. yakınlarıma tavsiye edeceğim bir tesis. hiçbir problem yok. her şey gayet güzel ve yolunda.

Cons:

hiç bir sıkıntı yok.

2026-09-05 • via Nuitee