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Facilities
Property facilities
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Fitness facilities
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WiFi available
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Free WiFi
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Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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Swimming pool
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24-hour front desk
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Restaurant
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Room service
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Terrace
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Family rooms
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Garden
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Lift / Elevator
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Laundry
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Bar
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Fax/photocopying
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Facilities for disabled guests
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Ironing service
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Car hire
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Dry cleaning
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Non-smoking throughout
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Outdoor pool
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Private check-in/check-out
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Daily housekeeping
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Accessible parking
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Shared lounge/TV area
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Parking garage
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Concierge service
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Special diet menus - on request
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Wheelchair accessible
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Kid meals
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Snack bar
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Pool with view
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Electric vehicle charging station
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Toilet with grab rails
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Kid-friendly buffet
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Emergency cord in bathroom
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Sun loungers or beach chairs
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Sun umbrellas
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Coffee Shop on site
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Fruits
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Shallow end
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Visual aids: Braille
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Physical distancing in dining areas
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Key access
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Food delivered to guest room
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CCTV outside property
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CCTV in common areas
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Process in place to check health of guests
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Access to health care professionals
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Security alarm
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Thermometers for guests provided by property
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Key card access
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Mobile app for room service
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Temporary art galleries
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Pub crawls
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Happy hour
Review Highlights
Categories
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Property Description
Central Location & Nearby Attractions
Grand Park City Hall is ideally situated just a short stroll from City Hall MRT Station and the iconic Raffles City Shopping Centre. Explore the nearby National Museum, Asian Civilisations Museum, and National Gallery Singapore within minutes of the hotel.
Comfortable Rooms with Stunning Views
Enjoy picturesque views of Fort Canning Park or Clarke Quay from the well-appointed rooms at Grand Park City Hall. Each room is equipped with modern amenities including a flat-screen TV, free wired internet, and a minibar for a relaxing stay.
Dining & Wellness Experience
Indulge in delectable modern European cuisine at Tablescape and maintain your fitness routine at the on-site gym. With friendly multilingual staff, free WiFi, and Union Pay acceptance, Grand Park City Hall ensures a convenient and enjoyable stay for all guests. Book now for a memorable experience!
The name on the credit card used for the booking should correspond to the guest staying at the property.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
Property Policies
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Groups
When booking more than 8 rooms, different policies and additional supplements may apply.
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Internet
WiFi is available in all areas and is free of charge.
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Children and extra bed policy
Children of any age are allowed.
You haven't added any extra beds.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management. -
Pets
Pets are not allowed.
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Parking
Public parking is possible on site (reservation is not possible) and charges may be applicable.
Location
Guest Reviews
Personnel was very helpful and friendly and the omelette, the cheese selection and the tea served for breakfast in the Crystal Club Lounge were very good. That is about it...
Having stayed at the hotel many times in the past and knowing how the hotel looked and what it offered, the setup now after renovation is more than disappointing. If we had known that we would have selected a different hotel since the accommodation price is not at all justified.
The hotel used to have a great and representative entrance hall and foyer with a reception desk capable of handling more than one or two guest checking in at a time, a concierge and nice restaurant / breakfast area as well as a lounge area and a bar with live music in the evening, and not to forget a water feature at the and of the foyer which gave the hotel the "Grand" feeling. Now in 2026 - all of this is gone...
Wem were greeted warmly (I have to admit) in a very small entrance foyer and and sent up to the 9th floor (as we Crystal Club access room reservations) for check in which took approx. 45 min to be completed since another guest was served first by the single employee doing check in at this lounge. Disappointing.
The lounge is rather small and dark and at peak hours it can get very loud (depending on other guest shouting in their mobiles) - not the relaxing atmosphere that one would expect in a 5 star hotel. Food selection for afternoon tea and happy hour is acceptable, but compared to other hotel of similar price range there is room for improvement regarding variations.
Breakfast is served either in the rather small and hectic restaurant section past the reception / bar area on the 3rd floor (dirty floor, see picture) or in the Crystal lounge on the 9th floor. The food selection is comparable in both localities, however the breakfast is nothing special.
Rooms are rather dark, app functionality for A/C, lighting, etc. does not work properly. Lifts are emitting constant loud noises that can be heard in rooms near the lifts
Gym is ridiculously small and crammed (almost no space behind equipment to pass if another guest is using it, see picture).
staff lovely. comfortable bed. room service meals quick and tasty. good location. bathroom nicely stocked.
water filter had issues and fridge was not cold
On a adoré la piscine, le personnel aux petits soins, leur serviabilité chaleureuse.
De plus la décoration de la chambre était magnifique.
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Beautifully maintained, extremely clean.
Nothing
地點很好
入住排隊40分鐘，動作太慢。
地點好
沒有
The staff
The kids room / suite was run down. Pillows are hard. PowerPoint’s not convenient. Fridge didn’t work.
Very friendly and helpful staff, clean and comfortable room, good buffet breakfast with lots of variety, lovely pool
I didn’t like that the room was serviced even when I had the digital do not disturb light on. Plus there was no door hanging sign to make clear. My son was very distressed one evening when we came back to our room and his very precious elephant toy was not on the bed as we’d left it. Luckily I found it under some clothes on the suitcase, but we didn’t appreciate that staff had come into the room when we had left the DND light on and I’d told one of the cleaners in the hallway outside our room that we didn’t need room serviced, fresh towels etc.
Also, would like if there were more places to hang towels and wet clothes/bathers. Only 2 hooks in bathroom and no other options. Had to hang across table/bench.
Good location , good service and lovely staff
No Laundry or dryer to use with booking
Location is great, staff is attentive
Pillows felt like I slept on rocks. Breakfast was underwhelming
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