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Facilities
Property facilities
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Electric bicycle charging station
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Fitness facilities (surcharge)
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Parking
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Non-smoking rooms
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Air conditioning
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Swimming pool
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Restaurant
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Room service
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Terrace
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Family rooms
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Lift / Elevator
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Fax/photocopying
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Facilities for disabled guests
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Ironing service
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Car hire
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Non-smoking throughout
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Private check-in/check-out
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Shared lounge/TV area
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Concierge service
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Wheelchair accessible
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Kid meals
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Emergency cord in bathroom
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Coffee Shop on site
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Fruits
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Shallow end
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Visual aids: Braille
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Physical distancing in dining areas
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Key access
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Food delivered to guest room
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CCTV outside property
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Process in place to check health of guests
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Access to health care professionals
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Security alarm
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Thermometers for guests provided by property
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Key card access
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Mobile app for room service
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Pub crawls
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Happy hour
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Television in common areas
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Front desk (limited hours)
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Express check-in
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Free wired internet
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Snack bar/deli
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Beach umbrellas
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Pool sun loungers
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Fitness facilities (surcharge)
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Internet access
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Housekeeping on request
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Art gallery on site
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Exercise/lap pool
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Japanese garden
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Secured parking
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Garage
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Swimming nearby
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Electric bicycle charging station
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Vegetarian menu options available
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Bulk dispenser for toiletries
Review Highlights
Categories
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Property Description
Central Location & Nearby Attractions
Grand Park City Hall is ideally situated just a short stroll from City Hall MRT Station and the iconic Raffles City Shopping Centre. Explore the nearby National Museum, Asian Civilisations Museum, and National Gallery Singapore within minutes of the hotel.
Comfortable Rooms with Stunning Views
Enjoy picturesque views of Fort Canning Park or Clarke Quay from the well-appointed rooms at Grand Park City Hall. Each room is equipped with modern amenities including a flat-screen TV, free wired internet, and a minibar for a relaxing stay.
Dining & Wellness Experience
Indulge in delectable modern European cuisine at Tablescape and maintain your fitness routine at the on-site gym. With friendly multilingual staff, free WiFi, and Union Pay acceptance, Grand Park City Hall ensures a convenient and enjoyable stay for all guests. Book now for a memorable experience!
The name on the credit card used for the booking should correspond to the guest staying at the property.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Property Policies
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Groups
When booking more than 8 rooms, different policies and additional supplements may apply.
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Internet
WiFi is available in all areas and is free of charge.
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Children and extra bed policy
Children of any age are allowed.
You haven't added any extra beds.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management. -
Pets
Pets are not allowed.
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Parking
Public parking is possible on site (reservation is not possible) and charges may be applicable.
Location
Guest Reviews
The location was fine
Breakfast was disorganized
Pas grand chose L’hôtel est loin de 5 étoiles 🌟 c est a tous les niveaux tres faibles de l accueil à la gestion des problèmes
La chambre....première nuit impossible de dormir chambre collé a la lingeries .
.du bruit toute la nuit
Les oreilles en pierre
Pas de mini bar
Pas d eau
Service déplorable
Et le ponpon....l ascenseur qui est ingerable...
Sans parlé de ma tv en panne pendant 2 jours
The hotel is in the center of the city, close to many shops. It is walking distance to many tourist attractions. The facilities in the room are good but basic. The staff are very friendly. Room is cleaned every day. Breakfast has both western and eastern style. It is a good hotel to explore Singapore city center.
After I checked into the room, I found out the fan in the ceiling could not be stopped and the AC was not working either, as the temperature could not be adjusted to go higher. They called in the maintenance person who fix both.
There is no bottled water in the room. They showed a sign when I was checking in saying that it is for environment protection.
One day, I was waiting for the lift in the lobby to go upstairs to the room. When the lift door opened, two concierges came over and asked another guest and I to call and use another lift while they were keeping the door of the lift open. It seemed they were keeping the lift for some VIPs. As a paying customer in the hotel, I found it extremely rude and inappropriate. It left a very negative impression.
Comfortable with the property, due to the options of choosing favorite pillows , a quite nice mini drinking water dispenser , spacious room…
The ac is quite strong and a bit noisy
Customer service team were exceptional & I really liked the layout of the room and facilities
Pillows were not comfortable!
All services (food, drink and staff) were excellent
Centrally located and really helpful staff.
Schöner geräumiger Pool, tolles Bad
Kleines Buffet, Personal z.T. unaufmerksam, Kissen viel zu hart, zu wenig Liegen am Pool
Loved the breakfast, and the pool was great
Our room was bit musty, think it’s just from humidity, and quite noisy can hear the neighbours talking
Location, the staff
The location is close to the train station and easy to reach from the airport. From there you can do a lot of things by foot. I will come back again!
The pillow was to hard and not comfortable in the first night. But I asked to exchange with a softer one and it was done immediately and it was great!
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