Hotel Neptuno

Hotels
8.3 (1017 reviews)
Avenida Romeria de la Virgen del Carmen 19 , Cartagena , es

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Terrace
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
Ironing service
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable rooms
Cons:
Limited parking
Breakfast temperature issues

Categories

Cleanliness
8.51
Clean and tidy premises as highlighted in several reviews.
Service
8.88
Staff were friendly and helpful, always available to assist.
Location
9.02
Great location right by the sea with lovely views.
Room Quality
7.97
Rooms were comfortable and well-equipped, though some noted they are starting to show age.
Amenities
7.8
Amenities are sufficient, but lack of parking was mentioned as a drawback.
Value for Money
8.26
Good value considering location and overall quality.
Food and Beverage
7.51
Breakfast had a variety but was critiqued for not being consistently hot.
Overall Experience
8.48
Guests generally had a very positive experience and indicated strong intent to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 13:01

Property Description

Breathtaking Sea Views
Hotel Neptuno, nestled on the Mar Menor coast, offers stunning sea views from your private balcony, just a stone's throw away from the sandy beach.

Culinary Delights
Indulge in traditional Mediterranean cuisine at the hotel's summer restaurant, with a terrace overlooking the sea, providing a perfect setting for a delightful dining experience.

Explore and Unwind
Take a leisurely stroll along the picturesque promenade connecting La Puntica and Villananitos beaches, leading to the vibrant tourist hub of Lo Pagán. Enjoy water sports at the marina or relax in the Salinas de San Pedro del Pinatar Regional Park, known for its birdlife and therapeutic mud baths.

Experience serenity and adventure at Hotel Neptuno - book now for an unforgettable seaside getaway.

Important information:

Please note access to the hotel is via a staircase.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MJV

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.3
Based on 1017 reviews
Cleanliness: 8.51
Service: 8.88
Location: 9.02
Room Quality: 7.97
Amenities: 7.8
Value for Money: 8.26
Food and Beverage: 7.51
Overall Experience: 8.48
E
emma louise • solo_traveller • es
10
2026-06-13 • via Nuitee
H
Hans • solo_traveller • nl
10
Pros:

Lokatie. Direct aan zee. Geweldig mooi strand met daarbij gezellige eettentjes tussen de palmbomen en uitzicht op zee.

Cons:

Eigenlijk niets. Was er al eerder geweest. En voldeed aan alle verwachtingen.

2026-06-13 • via Nuitee
E
evelio • solo_traveller • ve
10
Excelente volveré
2026-06-12 • via Nuitee
M
michael • solo_traveller • gb
9
Pros:

Nice room, great view from my balcony. Breakfast excellent

Cons:

Nothing

2026-06-12 • via Nuitee
A
Andrzej • couple • pl
8
Pros:

Super położenie i bardzo dobre śniadania.

Cons:

Wentylacja w łazience nie działa.

2026-06-12 • via Nuitee
L
Lauren • couple • gb
10
Just perfect!
Pros:

Staff were wonderful, clean hotel and perfect location

Cons:

NA

2026-06-11 • via Nuitee
D
DEBORAH • couple • gb
8
2026-06-10 • via Nuitee
H
Hans • solo_traveller • nl
8
Pros:

Lokatie aan zee. Keurig hotel.

Cons:

Airco werkte niet

2026-06-09 • via Nuitee
C
CARMEN • couple • es
8
Buen fin de semana.
Pros:

El desayuno bueno y ubicación perfecta

Cons:

La televisión, no pudimos verla.

2026-06-08 • via Nuitee
J
jose • couple • es
1
2026-06-06 • via Nuitee
D
Dan • couple • us
10
Location location. Everything was walkable!
Pros:

The location, the room was clean, quiet and comfortable. The staff were very pleasant. The beach was right across the street. The parking garage was an added bonus. You can walk everywhere with no problem.

2026-06-05 • via Nuitee
M
Maria • couple • es
7
Pros:

El desayuno muy bueno y completa

Cons:

No nos gustó el olor de la habitación y que amañemos con picaduras de insectos y no había mosquitos en la habitación 😳

2026-06-05 • via Nuitee
J
Jose • solo_traveller • pt
1
Experiência horrível
Pros:

Nada

Cons:

A forma como o Booking.com apresentou este hotel como sendo em Valência foi, no mínimo, enganadora. Quando reclamei, foi-me indicado que deveria contactar diretamente o proprietário do alojamento.

Passadas três semanas, continuo sem qualquer resposta, tanto por parte do alojamento como do Booking.com.

Foi uma experiência extremamente desagradável, que resultou na perda de três quartos pagos e, ainda por cima, numa noite passada dentro do carro com toda a minha família.

Considero esta situação inaceitável, sobretudo tendo em conta que utilizei a vossa plataforma confiando na informação apresentada e no suporte que normalmente espero do Booking.com.

Sinceramente, situações como esta tornam cada vez mais difícil confiar nos intervenientes desta plataforma.

2026-06-04 • via Nuitee
J
Jan • solo_traveller • nl
6
Fijne locatie, maar te gehorig!
Pros:

De locatie was erg mooi, ontbijten op het terras met uitzicht over zee.

Cons:

Extreem gehorig. Onze kamer lag tegen een soort wateropslag van het hotel aan, de hele nacht sloeg de waterleiding hard aan en weer uit, dit maakte heel veel lawaai dat zelfs door mijn oordoppen heen ging, die hadden ze wel alvast netjes klaargelegd.

2026-06-03 • via Nuitee
K
Kaare Eliassen • solo_traveller • es
8
2026-05-31 • via Nuitee
S
Shirley • couple • gb
10
Lovely clean hotel with a stunning view
Pros:

The property is very clean and has a fantastic location with a stunning view

Cons:

Nothing everything was 100%

2026-05-29 • via Nuitee
S
Silvia • solo_traveller • es
7
Perfecto para dormir y desayunar
Pros:

La ubicación ,el personal diurno y el desayuno.

Cons:

Mosquitos muertos en las paredes y que se ve que le han dado un lavado de cara a un establecimiento que tiene su tiempo, pero después de eso nada más.

2026-05-29 • via Nuitee
M
Morelvys • couple • es
10
2026-05-26 • via Nuitee
C
Carmen • solo_traveller • gb
10
Pros:

Lovely family run hotel, literally on the beach.
Lovely views, clean comfortable room and fantastic staff 🫶

Cons:

Nothing!

2026-05-21 • via Nuitee
M
Michelle • couple • es
10
Super friendly and helpful staff, amazing location, will definitely return
Pros:

Excellent location

Cons:

Nothing

2026-05-19 • via Nuitee