Hotel Neptuno

Hotels
8.3 (1001 reviews)
Avenida Romeria de la Virgen del Carmen 19 , Cartagena , es

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Terrace
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
Ironing service
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable rooms
Cons:
Limited parking
Breakfast temperature issues

Categories

Cleanliness
8.51
Clean and tidy premises as highlighted in several reviews.
Service
8.88
Staff were friendly and helpful, always available to assist.
Location
9.02
Great location right by the sea with lovely views.
Room Quality
7.97
Rooms were comfortable and well-equipped, though some noted they are starting to show age.
Amenities
7.8
Amenities are sufficient, but lack of parking was mentioned as a drawback.
Value for Money
8.26
Good value considering location and overall quality.
Food and Beverage
7.51
Breakfast had a variety but was critiqued for not being consistently hot.
Overall Experience
8.48
Guests generally had a very positive experience and indicated strong intent to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 13:01

Property Description

Breathtaking Sea Views
Hotel Neptuno, nestled on the Mar Menor coast, offers stunning sea views from your private balcony, just a stone's throw away from the sandy beach.

Culinary Delights
Indulge in traditional Mediterranean cuisine at the hotel's summer restaurant, with a terrace overlooking the sea, providing a perfect setting for a delightful dining experience.

Explore and Unwind
Take a leisurely stroll along the picturesque promenade connecting La Puntica and Villananitos beaches, leading to the vibrant tourist hub of Lo Pagán. Enjoy water sports at the marina or relax in the Salinas de San Pedro del Pinatar Regional Park, known for its birdlife and therapeutic mud baths.

Experience serenity and adventure at Hotel Neptuno - book now for an unforgettable seaside getaway.

Important information:

Please note access to the hotel is via a staircase.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MJV

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.3
Based on 1001 reviews
Cleanliness: 8.51
Service: 8.88
Location: 9.02
Room Quality: 7.97
Amenities: 7.8
Value for Money: 8.26
Food and Beverage: 7.51
Overall Experience: 8.48
C
Carmen • solo_traveller • gb
10
Pros:

Lovely family run hotel, literally on the beach.
Lovely views, clean comfortable room and fantastic staff 🫶

Cons:

Nothing!

2026-05-21 • via Nuitee
J
Joeri • couple • be
9
2026-05-19 • via Nuitee
M
Michelle • couple • es
10
Super friendly and helpful staff, amazing location, will definitely return
Pros:

Excellent location

Cons:

Nothing

2026-05-19 • via Nuitee
M
Mehdi • couple • es
3
2026-05-18 • via Nuitee
S
sonja • couple • be
10
Zeker aanr1der
Pros:

Super ontbijt! PRACHTIGE LIGGING

2026-05-18 • via Nuitee
C
Craftychris • couple • gb
8
Nice hotel shame about the thin walls
Pros:

Great location great breakfast friendly staff comfy beds

Cons:

Very noisy neighbors walls way too thin could hear talking and tv way too loud making sleeping difficult not good.

2026-05-17 • via Nuitee
M
Mariajo • solo_traveller • es
10
Pros:

Las vistas, la limpieza, la luz

Cons:

Me gustó todo

2026-05-17 • via Nuitee
R
Raquel García Moreno • solo_traveller • es
9
Pros:

Las vistas al mar el trato con los muchachos todo muy bien

2026-05-16 • via Nuitee
M
Michael • solo_traveller • de
8
2026-05-16 • via Nuitee
E
Emma • solo_traveller • ae
9
Fabulous Neptuno
Pros:

The proximity to the beach and strip of restaurants. The friendly and helpful reception staff - Dany and sorry I didnt get the other person's name that made the hot whiskey! Comfortable beds and very clean.

Cons:

Walls were a little thin and gap under the door meant I could hear noise outside the room easily. It was a minor thing.

2026-05-15 • via Nuitee
K
Kati • solo_traveller • fi
8
2026-05-13 • via Nuitee
N
Nora Moynihan. • solo_traveller • ie
10
Pros:

Everything was excellent,would stay again.

2026-05-12 • via Nuitee
K
Katharina • couple • de
10
Pros:

Sehr schöne Meer Blick. Gute lange. Sehr nette personal. Gute Frühstück.

2026-05-11 • via Nuitee
D
Dalibor • extended_group • sk
9
2026-05-11 • via Nuitee
D
David • couple • de
7
2026-05-11 • via Nuitee
C
Christine • couple • gb
10
Great location. Comfortable rooms and helpful staff.
Pros:

Location is excellent

2026-05-09 • via Nuitee
A
Annelieze • couple • nl
7
Het was okay.
Pros:

Het ontbijt was prima, alleen de gebakken eieren lagen in de olie. Het ligt lekker aan zee, en alles makkelijk te bereiken. Parkeer garage was aanwezig. 😁

2026-05-09 • via Nuitee
M
Marina • solo_traveller • es
10
2026-05-05 • via Nuitee
S
Sibylle Maria • couple • de
8
Ideale Lage, schöner Wochenendtrip.
Pros:

Top Lage. Direkt an der Promenade mit Blick auf das Mar Menor. Trotzdem relativ ruhig. Für Leute mit leichtem Schlaf gibt’s ein extra Schlaf-Kit im Zimmer. Super Idee!
Freundliches Personal.
Zimmer sauber und alles da was man so braucht.

Cons:

Ich habe eine Jacke im Zimmer vergessen und eine Mail geschrieben mir diese zurück zu legen. Leider erhielt ich keine Antwort.

2026-05-04 • via Nuitee
J
john • solo_traveller • gb
8
Pros:

Location perfect
Staff ok

Cons:

Breakfast very poor value
Staff not so friendly
Wasn't value for money fir what we got

2026-05-03 • via Nuitee