Hotel Maison Gautreaux

Hotels
6.5 (1758 reviews)
Felix Mariano Lluberes 8, Gascue , Santo Domingo , do

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Business center
Terrace
Family rooms
Garden
See all facilities

Review Highlights

Pros:
Location
Value for Money
Cons:
Cleanliness
Service
Room Quality
Food and Beverage

Categories

Cleanliness
4.64
Negative feedback regarding cleanliness and maintenance, with reports of dirt and poor housekeeping.
Service
7.61
Mixed reviews with some staff being unhelpful and rude while a few were helpful.
Location
8.65
The hotel's location is consistently praised for being near the beach and main roads.
Room Quality
5.6
Complaints about room issues including availability, quality, and hot water.
Amenities
6.63
Limited amenities and issues with facilities such as power outlets and breakfast.
Value for Money
6.59
Pricing is seen as reasonable but diminished by the issues faced during the stay.
Food and Beverage
5.14
Negative comments on the quality and variety of breakfast offerings.
Overall Experience
7.11
Overall mixed feelings with some positive aspects but significant issues outweighing them.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-19 20:33

Property Description

Welcome to Hotel Maison Gautreaux!

Luxurious Amenities: Enjoy our outdoor terrace bar and hot tub with stunning ocean views. Relax and unwind in style during your stay with us.

Convenience at Your Fingertips: Benefit from our laundry facilities and free Wi-Fi in every room. Stay connected and keep your clothes fresh throughout your visit.

Comfortable Accommodations: Our rooms feature air conditioning, cable TV, telephone, and a safety deposit box. Experience a cozy and secure environment during your time in Santo Domingo.

Ready to experience the perfect blend of comfort and convenience? Book your stay at Hotel Maison Gautreaux today!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SDQ

Location

Guest Reviews

6.5
Based on 1758 reviews
Cleanliness: 4.64
Service: 7.61
Location: 8.65
Room Quality: 5.6
Amenities: 6.63
Value for Money: 6.59
Food and Beverage: 5.14
Overall Experience: 7.11
R
Ribota couple do
10
2026-08-07 via Nuitee
Y
Yaroslav solo_traveller il
10
2026-08-06 via Nuitee
D
Derluis solo_traveller do
7
Pros:

Ubicación y el personal

Cons:

T.V no funcionó, la puerta principal no tomaba el seguro con facilidad

2026-08-06 via Nuitee
C
Cofarvet solo_traveller do
1
Decepcionante
Pros:

Por un tiempo fue un lugar buenos para alojarse en viajes de trabajo. Ahora han puesto un bar-restaurant-cafeteria TEMATICO. QUE LE FALTA AL RESPETO A LOS CLIENTES. La terraza ahora es un lugar prohubido

Cons:

Las Autoras del Bar-Restauran-Cafeteria tematico que prohiben sentarse en la terraza. Lugar en el que durante mas de 15 (en mi caso) años estuvo a disposicion de los huespedes

2026-08-06 via Nuitee
M
monique solo_traveller gp
7
Pros:

Très bon emplacement.

Cons:

Service très succint, malgré la gentillesse du personnel.

2026-08-06 via Nuitee
F
Francisco solo_traveller br
8
Bom
Pros:

Quarto muito bom

Cons:

Wifi, muito ruim, sinal muito instavél

2026-08-05 via Nuitee
J
Jorge Jonathan couple ec
7
Ubicación buena
Pros:

La ubicación, muy cerca al Malecón y zona Colonial

Cons:

Hubieron varias personas que se quedaron sin desayuno, deberían arreglar y limpiar las llaves del lavamanos y ducha, mejorar los arreglos de las instalaciones

2026-08-05 via Nuitee
W
Wilson solo_traveller do
10
2026-08-05 via Nuitee
I
Iris solo_traveller do
3
2026-08-05 via Nuitee
F
Felipe solo_traveller do
7
Pros:

El lugar

Cons:

Faltaba el wifi, no funcionaba

2026-08-04 via Nuitee
H
Harold Mauricio solo_traveller cr
1
Mi peor experiencia.
Pros:

Nada lo único lindo fue la fachada

Cons:

La habitación, estaba sucia, tenía pelos en la cama en el lavamanos, en el baño, toda la habitación olía horrible, el baño olía específicamente a orines.

2026-08-04 via Nuitee
M
Madaly couple do
7
2026-08-03 via Nuitee
W
Wilson couple do
10
2026-08-03 via Nuitee
M
Mayrín solo_traveller do
4
regular
Pros:

que era recepción 24hrs, la cama no estaba mal, había silencio

Cons:

solo cobraban en efectivo, me cobraron más que el precio en la app, había un olor HORRIBLE a humedad, habían animales muertos en la habitación, el televisor no encendía, nunca pude conectarme al internet

2026-08-02 via Nuitee
R
romero family_with_children do
8
A pesar de todo la pasamos bien
Pros:

La ubicación y el aire acondicionado

Cons:

No dieron desayuno a pesar que lo promueven, se quedaron con mi cédula y ni siquiera a la salida me la devolvieron tuve que mandarla a buscar luego.

2026-07-22 via Nuitee
D
Duverge solo_traveller do
6
2026-07-20 via Nuitee
J
J Robert solo_traveller us
5
Great deal. Don’t have high expectations as presented by the profile and you’ll be happy. Clean and comfortable.
Pros:

The location was incredible. Perfect. The hot water in the shower was nice too. Room was clean. Bathroom was clean. A/C worked well.

Cons:

The tv didn’t work. At all. The tile wall in the bathroom (outside of the shower) was always wet. My room key had to be reset twice in 3 days. The staff wasn’t rude kit they weren’t friendly. The morning guy was professional and matter of fact. The afternoon /night girl was bored silly. She spent most of her time sprawled out on the lobby couch on her cell phone. They only take cash. I paid and was due 200 pesos change and two days later I had to ask the morning guy for it because the girl who owed it just said “later” when I asked for it after 24 hours. Never got up off the sofa. Also, no breakfast. I was offered water at the fountain but there are no glasses. And the botellón was empty. Lastly, they have a funny way of converting dollars to pesos. My reservation said I owed $43 for my stay. Great deal. But they convert that at 65 pesos to $. Not the international rate of 57- or even 60. So they charged me $48. $5 didn’t ruin my trip but it’s the principle.

2026-07-20 via Nuitee
W
winer couple do
9
Pros:

Bien

2026-07-20 via Nuitee
M
MANNY solo_traveller do
10
Pros:

Scene

Cons:

Nothing

2026-07-17 via Nuitee
E
Edward couple us
8
2026-07-17 via Nuitee